PODS® Reviews
While my overall experience was ok, one of the POD return pickups did not occur at the time I was notified of. After an hour had passed, beyond the 3 hour period, I tried to call a representative and got extremely frustrated with the inability to talk to a real person. About 2 hours later I got a call saying the POD would be picked up the next day.
I loved working with PODS and having the convenience of them storing my POD and delivering it for me. The only issue was the inflexibility of having the delivery date moved to an earlier date than originally requested. I had to live in my new place without the bulk of my furniture or household goods.
This was the most convenient and affordable option I explored when moving. The truck and trailer were all clean and in working order. PODS made booking easy and was always available to answer my questions. I would definitely use them again. They helped make the stress of moving feel much more manageable.
I like PODS concept. After speaking with CS to order my PODS, basically sharing with them what I was planning to move their algorithm got it RIGHT! I had 2 PODS. 1 was a 12ftX16ft & the other was their small POD 12ftX8ft. I hired some loaders and then on the flip side I got CJ & Mall. They were Awesome!!!