PODS® Reviews
PODS was an excellent company to work with. They took time to explain my options and helped me decide on a good plan (I was eligible for a discount that PODS representative made me aware of!) They delivered the POD within the window communicated with me the day before. The drop off was seamless. The driver was excellent (I wish I could remember his name). He took time to give me tips on packing the POD and showed me the locking mechanism.
I use Pods to store my furniture for about 6 months while my new house is being built. The rental cost is good, 192.00/ month considering that they dropped the container to my house took it back to their facility and will drop it to my new place and pick it up again that is 4 times. The driver of the truck was very courteous, he was on time both times and was careful with the manipulation of the container. The only bad thing about the Pods, is that they send me an old container with duck tape on the corners of the roof (rain was expected) there was a cockroach inside and some termite drops on the floor not to shabby when your stuff gonna be there for 6 month so I had to clean-up before.
2017 - containers were transported and stored with no problems. 2018 - had several problems with scheduling information not saved by customer service. Had to scramble to make sure containers arrived in time for movers, pick-up for shipping, and drop-off for final destination. What a mess! Although I had some problems with PODS, I will use this service again, because the concept worked for our needs.
Very satisfied with using PODS. The PODS were delivered according to our schedule, we received courtesy calls shortly before each delivery and pick-up. The drivers were very professional and knowledgeable in placing the containers exactly where we wanted them, with minor adjustments. The containers were clean and in good condition. The billing and administrative part went smooth as well. Would use again for my next move.
My husband passed away in the middle of our move. There were some legal loopholes, but because we use the same PIN number for everything, I was able to get on with our intended move. I realize that the Pod company was trying to protect our belongings... I would make sure other couples back each other up. They were prompt about everything!
A little disappointed in the size of the unit even though it was the largest they had. However, they delivered within the expected time allotted. I might check another company for a large container next time but the customer service and booking process was well explained and we are appreciative of the convenience with this move.
Did not transport my POD on date promised and never notified it was still in California until I called. Should have been delivered to Arizona for a move. When POD was received , 2 pieces of furniture was damaged when their forklift when thru the POD. Now dealing with claim and I will not be able to buy matching furniture since these were bedroom sets.
