PODS® Reviews

John T

Palmetto, FL
Wrote a review on 2/8/2018
PODS Review
(5 out of 5 rating)

PODs was amazing to work with. They were accommodating to our schedule which changed alot, the drop off and delivery people were polite, professional and on time. The POD itself was perfect for our belongings and was easier than dealing with a traditional moving truck. Their support staff was also incredible. Highly recommend them!

Distance: 50 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Patrick O

Annapolis, MD
Wrote a review on 2/6/2018
PODS Review
(5 out of 5 rating)

On time delivery and pickup. Very Professional

Distance:
Cost:
Per. Mile:
SqFt. Moved: 800

Theresa H

Columbia, MD
Wrote a review on 2/5/2018
PODS Review
(5 out of 5 rating)

The container arrived on time, The driver was able to set the container down Exactly where we needed. The container was clean and, there were hooks on the sides to tie our belongings tightly to the unit. I am very pleased I decided to use the POD as, a storage unit. The women on the phone was very helpful and, I was pleased with her recommendation of the AJ Moving & Delivery company. The gentleman who dropped off the unit gave my husband and I, great packing instructions, the driver whom picked the unit up, the same day, was very courteous and, on time. I will definitely use and, highly recommend The POD.

Distance: 240 mi
Cost: $600
Per. Mile: $2.50
SqFt. Moved: 2,600

Beverly M

Seminole, FL
Wrote a review on 2/4/2018
PODS Review
(5 out of 5 rating)

Perfect for our local move. In storage for 2 months befor redelivery. Great customer service and terrific driver who delivered and picked up. Definitely would recommend

Distance:
Cost:
Per. Mile:
SqFt. Moved: 750

Linda K

Fenton, MI
Wrote a review on 2/4/2018
PODS Review
(5 out of 5 rating)

Excellent price, right on time, and very nice guys.

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Mary Sue R

Seattle, WA
Wrote a review on 2/3/2018
PODS Review
(4 out of 5 rating)

Had some confusion over delivery time. It did arrive on time once the confusion was taken care of buy it did cost me extra money. Hopefully it is on its way south and will arrive in good condition in 12 days.

Distance: 2,300 mi
Cost: $1,900
Per. Mile: $0.83
SqFt. Moved: 450

Jeanne H

Mansfield, MA
Wrote a review on 2/3/2018
PODS Review
(5 out of 5 rating)

We've used them before and will use them again!

Distance: 1,500 mi
Cost: $2,000
Per. Mile: $1.33
SqFt. Moved: 2,700

Andrew D

Lebanon, OH
Wrote a review on 2/2/2018
PODS Review
(5 out of 5 rating)

Great customer service

Distance: 10 mi
Cost: $1,200
Per. Mile: $120
SqFt. Moved: 2,500

Sondra Z

Calabasas, CA
Wrote a review on 2/1/2018
PODS Review
(5 out of 5 rating)

Fantastic experience with PODS. They sent an email stating what time they'd arrive for both drop off and pick up. He called when he was nearby to let me know when he'd arrive. Jorge was punctual, dressed in a company uniform, and worked diligently at both drop-off and pick up. He called when he was nearby to let me know when he'd arrive. I would definitely recommend PODS, and especially Jorge.

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James B

Scottsdale, AZ
Wrote a review on 2/1/2018
PODS Review
(4 out of 5 rating)

Good but container had wear and tear and some ground in dirt.

Distance: 1,100 mi
Cost: $1,600
Per. Mile: $1.45
SqFt. Moved: 3,700

Phil A

Maricopa, AZ
Wrote a review on 2/1/2018
PODS Review
(5 out of 5 rating)

Was a great experience. I would recommend to friends and family.

Distance: 1,800 mi
Cost:
Per. Mile:
SqFt. Moved: 2,500

Lindsey W

Marina Del Rey, CA
Wrote a review on 2/1/2018
PODS Review
(1 out of 5 rating)

Horrible customer service from beginning to end. Every time I talked to someone at PODS they would tell me something different from the last person, and they were not accommodating or flexible at all.

Distance: 900 mi
Cost: $1,800
Per. Mile: $2.00
SqFt. Moved: 850

Tracey F

Indian Wells, CA
Wrote a review on 1/31/2018
PODS Review
(5 out of 5 rating)

Pods is a great, easy service to use. They were right on point, informative and adapted easily to our changing schedule. The only thing I would complain about is that you must notify them 48 hours in advance if you want access to the items in the pod (at their storage facility). That is really a small thing in comparison.

Distance: 150 mi
Cost: $1,200
Per. Mile: $8.00
SqFt. Moved: 2,400

Wendy F

Cambridge, OH
Wrote a review on 1/31/2018
PODS Review
(5 out of 5 rating)

Arrived on time. NO DAMAGE to any items. Truck drivers picking up and delivering pods were professional and friendly.

Distance: 1,400 mi
Cost: $2,400
Per. Mile: $1.71
SqFt. Moved: 1,500

Michael E

Chapel Hill, NC
Wrote a review on 1/31/2018
PODS Review
(2 out of 5 rating)

Claimed snow was blocking them from transporting the container between two locations. There was a little snow, but they didn't even bother to call to let me know there was supposedly an issue while we wasted a whole Saturday waiting for them. Then, the same driver came to actually move it on Monday and couldn't find the place, so I doubt he was actually there on Saturday, just said there was snow and left. Terrible.

Distance: 1 mi
Cost: $350
Per. Mile: $350
SqFt. Moved: 1,200

Kay M

Boca Raton, FL
Wrote a review on 1/31/2018
PODS Review
(5 out of 5 rating)

Excellent drop off and pick up - I would use them again.

Distance: 200 mi
Cost: $1,000
Per. Mile: $5.00
SqFt. Moved: 1,000

Phil A

Maricopa, AZ
Wrote a review on 1/31/2018
PODS Review
(5 out of 5 rating)

They accommodated our needs with great customer service. They kept us informed over every aspect of our move. Extremely satisfied. Would recommend to friends and family.

Distance: 1,800 mi
Cost: $7,000
Per. Mile: $3.89
SqFt. Moved: 1,850

George L

Ruskin, FL
Wrote a review on 1/31/2018
PODS Review
(5 out of 5 rating)

Very easy to work with, they were on time for every part of the move.

Distance: 1,300 mi
Cost: $2,000
Per. Mile: $1.54
SqFt. Moved: 1,600

Kay Y

Elyria, OH
Wrote a review on 1/30/2018
PODS Review
(5 out of 5 rating)

On time and easy to use.

Distance: 2,450 mi
Cost: $2,700
Per. Mile: $1.10
SqFt. Moved: 800

Kathleen N

Oldsmar, FL
Wrote a review on 1/29/2018
PODS Review
(5 out of 5 rating)

We still have the Pod at one of their holding facilities but drop off to pick up was very professional with great communication.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved:

Michael L

Garner, NC
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

PODS delivered our container on time with no issues

Distance: 2,000 mi
Cost: $2,300
Per. Mile: $1.15
SqFt. Moved: 1,500

Debbie L

Bryceville, FL
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

When I called to get my PODs container, I was asked how many rooms, etc. They recommended a size and hit was just right. It was here on time. No hassle. Very good customer service. I would use PODs again.

Distance: 1,200 mi
Cost: $2,600
Per. Mile: $2.17
SqFt. Moved: 1,362

Barbara T

Chandler, AZ
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

The came when they said they would. They dropped of the PODS and should me how to lock them. When using this type of service be prepared with blankets and rope. These items are extra and don't come with the PODS, neither does a lock, all extra costs.

Distance: 1,000 mi
Cost: $5,000
Per. Mile: $5.00
SqFt. Moved: 2,000

David H

O Fallon, MO
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

Used 2 Pods 1 for 30 day & 1 for 60 days

Distance: 35 mi
Cost: $925
Per. Mile: $26.43
SqFt. Moved: 2,600

Jennifer B

Marshfield, MA
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

Still in transit. So far great service and straight forward.

Distance: 800 mi
Cost: $1,500
Per. Mile: $1.88
SqFt. Moved: 200

John S

Newport, RI
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

This transportation option worked very well. The condition of the container excellent, The customer service during booking, pick-up was excellent. Used POD for convenience. I would use them again? No damage to surrounding property.

Distance: 1,200 mi
Cost: $450
Per. Mile: $0.38
SqFt. Moved: 1,200

Sherry W

Muskego, WI
Wrote a review on 1/27/2018
PODS Review
(4 out of 5 rating)

Packing was done by Mach One. It looked fine, but some furniture was not wrapped and got wet. Several boxes were wet also. Pods were delivered and picked on time. The door was hard to open because it had been dented before I received it.

Distance: 2,100 mi
Cost: $2,400
Per. Mile: $1.14
SqFt. Moved: 1,000

Tracey F

Indian Wells, CA
Wrote a review on 1/27/2018
PODS Review
(5 out of 5 rating)

They have not picked up the container yet, but have been very efficient and easy to work with so far!

Distance: 150 mi
Cost: $1,000
Per. Mile: $6.67
SqFt. Moved: 2,000

Richard N

Garland, TX
Wrote a review on 1/25/2018
PODS Review
(5 out of 5 rating)

Chose PODS because of family referral. It has worked well so far.

Distance: 1,200 mi
Cost: $1,600
Per. Mile: $1.33
SqFt. Moved: 2,500

Jody D

Liberty, SC
Wrote a review on 1/25/2018
PODS Review
(5 out of 5 rating)

Pods did s great job and worked with my timeline and was accommodating to my date changes.

Distance: 200 mi
Cost: $2,500
Per. Mile: $12.50
SqFt. Moved: 2,600

Rene R

Ocala, FL
Wrote a review on 1/25/2018
PODS Review
(5 out of 5 rating)

Excellent size, all I was taking fit easily! Excellent service, they provide calls for every step in the booking, pick-up, and drop off process! Would use pods service again. I highly recommend them to everybody!

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Kenneth B

Valencia, CA
Wrote a review on 1/24/2018
PODS Review
(4 out of 5 rating)

We had 3 PODs stored in WA and transferred to CA. For some reason ,the 3rd POD did not get transferred as scheduled which had the things in it that we wanted to unload first. However, the manager got things rolling to get it to us just in time.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 3,000

Linda K

Loudon, TN
Wrote a review on 1/24/2018
PODS Review
(5 out of 5 rating)

He was very polite, knowledgeable, and timely.

Distance: 550 mi
Cost:
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SqFt. Moved:

James B

Round Rock, TX
Wrote a review on 1/23/2018
PODS Review
(5 out of 5 rating)

On time ..professional

Distance: 1,200 mi
Cost: $2,000
Per. Mile: $1.67
SqFt. Moved: 1,200

Terry M

Chandler, AZ
Wrote a review on 1/23/2018
PODS Review
(5 out of 5 rating)

very easy to order and schedule drop off and pickup times. always knew where my two PODS where.

Distance: 375 mi
Cost: $2,500
Per. Mile: $6.67
SqFt. Moved: 1,425

Mike H

Simi Valley, CA
Wrote a review on 1/23/2018
PODS Review
(5 out of 5 rating)

Great company. Were on time on drop off and pick up. Lionel was very good with putting pod exactly where we wanted it.

Distance: 850 mi
Cost: $3,000
Per. Mile: $3.53
SqFt. Moved: 2,200

George C

Oceanside, CA
Wrote a review on 1/22/2018
PODS Review
(5 out of 5 rating)

Highly efficient ,on time and for what I believe to be a reasonable price.

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Melody G

Brandon, FL
Wrote a review on 1/19/2018
PODS Review
(4 out of 5 rating)

did what they promised

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William M

Oracle, AZ
Wrote a review on 1/18/2018
PODS Review
(5 out of 5 rating)

They were on time and ready to work. They did in just over an hour what I expected them to do in two hours. They were respectful in every sense of the word. We'd use them again in a heartbeat. I recommended them just today to a friend who's moving in. They were just that good.

Distance: 900 mi
Cost: $2,500
Per. Mile: $2.78
SqFt. Moved: 2,100

Diane P

Orlando, FL
Wrote a review on 1/18/2018
PODS Review
(5 out of 5 rating)

PODS is such an impressive company. They are on top of everything. They followed through by phone, email and delivered promptly. At this time I am only part way through the process. The POD has been packed and ready for pickup. It will be stored until the final move. I have a way to go--but feel far less anxious about the move---I feel I am in good hands!

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Megan P

Tampa, FL
Wrote a review on 1/17/2018
PODS Review
(2 out of 5 rating)

The experience was less than stellar. They couldnt locate our pod, and had delays. When we got our pod back, it was like the pod had been tipped over. Everything was all over the place. It was packed by professionals and all secure. Their pickup driver was rude and yelled at us. Needless to say, I'd never use Pods again. They delayed and delayed until we were about to get another storage charge. It was a disappointing experience to say the very least.

Distance: 1,025 mi
Cost: $3,000
Per. Mile: $2.93
SqFt. Moved: 2,000

Lisa M

Nutley, NJ
Wrote a review on 1/17/2018
PODS Review
(1 out of 5 rating)

UGH. If there was a "beyond poor" option I would choose it! I would not recommend Pods to anyone ever. Time after time I received incorrect information about my pod. Very stressful and unpleasant experience. I had my things in storage for 13 months and I tried to access my pod a couple of times before my move. That alone was difficult. I could not get one person to get me to the proper location correctly. I literally was driving for hours trying to find it and it is in the most obscure location ever without even a real road that leads to it. The day I wanted my move scheduled they could not accommodate me. They said they couldn't do a drop off/pick up of the pod on the same day on a Saturday! How inconvenient is that? Don't most people move on the weekend? PLUS they charge you extra for same day drop off/pick up! SO ridiculous. When they finally did bring my pod (ON MONDAY!) they said I needed to show them a permit to leave it on the street. Nobody informed me of this prior as I explained to them days before that street parking was my only option. My driveway/lot was not big enough. I had to have the police come over and help me find a solution. The pods driver was very nice but he almost left with my pod because he had to go to another job! They ended up having to leave the pod at the gas station on the corner, thank goodness the owner was there and was so accommodating! I just cannot believe how ridiculous this all was. Pods' motto on the side of their trucks says "the only boss is the customer." Yeah right?! This was the worst most inconvenient experience I've had. Instead of Pods making my experience run smoothly and giving me peace of mind they made my experience much more stressful than it should be. I will never recommend them to anyone and I will NEVER use their services again!

Distance: 10 mi
Cost: $3,000
Per. Mile: $300
SqFt. Moved: 1,000

Shannon W

Pawleys Island, SC
Wrote a review on 1/16/2018
PODS Review
(4 out of 5 rating)

Yes, we would contract a Pod storage again!

Distance: 10 mi
Cost: $300
Per. Mile: $30.00
SqFt. Moved: 1,200

Denise L

Monroe, NC
Wrote a review on 1/16/2018
PODS Review
(1 out of 5 rating)

I called to schedule the transport my container on 12/27/17 for delivery on 1/4/18. I was not emailed a confirmation or told to go on line to fill out the release form. On 1/4/18 I called to check on arrival and I was told nothing had been scheduled and my container was still in storage. I had just moved into my new home with nothing but my clothes and had to wait an additional 9 days for my belongings to arrive. I was inconvenienced to the point that I had to go buy enough household goods to survive for 9 days. Very poor service. Also when I had the container delivered to my previous home in August 2017 he driver took out half of a tree because he didn't know how to back the truck into my driveway. I've file 2 complaints with PODS and am still waiting to hear back about my complaint of the delayed delivery.

Distance: 400 mi
Cost: $1,500
Per. Mile: $3.75
SqFt. Moved:

Peter C

Oakland Gardens, NY
Wrote a review on 1/15/2018
PODS Review
(4 out of 5 rating)

Driver Ray did a good job dropping off and picking up the PODS.

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Pamela H

Wake Forest, NC
Wrote a review on 1/15/2018
PODS Review
(4 out of 5 rating)

They delivered/picked up a POD on time and exactly where we needed it at both homes. Turn around time was tough because we had an unexpected move due to a flooded rental. However, I called customer service and they worked with us for our pickup and move window. We are very happy with the service and would definitely recommend. We needed a safe place for our "stuff." The container was clean and neat with moving blankets (separate rental fee) . I would have given an excellent rating, however, we ordered a lock and was charged for it but never received it. Luckily, my husband had one we could use. Well worth the money spent!

Distance: 8 mi
Cost: $600
Per. Mile: $75.00
SqFt. Moved: 2,700

Lori E

San Leandro, CA
Wrote a review on 1/15/2018
PODS Review
(2 out of 5 rating)

As I suspected from the very beginning their recommendation about the the size of containers that I needed was incorrect and I had to leave furniture and other belongings at my rental. I was told it was a "recommendation". So, "not their fault." On the positive, notifications about about arrival and pick up were timely and helpful.

Distance: 634 mi
Cost: $6,000
Per. Mile: $9.46
SqFt. Moved: 1,200

Cheri O

Beaufort, SC
Wrote a review on 1/15/2018
PODS Review
(5 out of 5 rating)

PODS is a great storage company. Our items were in storage with them for over 2 years until we scheduled our delivery to our new house. There was no damage to anything, no signs of rodents or bugs and no stale odors! We have used PODS a couple of times and would use them again if need be. We recommend PODS! They deliver exactly what they promise!

Distance: 10 mi
Cost: $100
Per. Mile: $10.00
SqFt. Moved: 1,256
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