PODS® Reviews
Would’ve given it a 5 star review but furniture in one of our three pods got stained by something, maybe water? The other thing that wasn’t good was it took six days to get our Pods from the storage center one hour away from our new home delivered to our new home, pretty much the same amount of time it took for them to travel cross country. This put us over the thirty days and cost us another month’s fees. Still better than a moving company I guess, but not real happy.
This move was accomplished within a very short lead time. We were combining two households (one moving from California, moving to the other in North Carolina). Tons of "stuff" to go through with several trips to the POD unit parked outside the home (and mountains of stuff going into two very large dumpsters). We used HireAHelper to move the big stuff (heavy furniture) into the POD unit. After about two weeks, the POD was ready to move to North Carolina. The unit arrived in excellent condition per the estimated timeframe. We again used HireAHelper to unload the POD. While it was a time-consuming move, it was relatively stress-free. I would highly recommend this method of moving to anyone having to pay for an entire household long distance. PODS is an amazing concept! Thank you!
The POD Container company was recommended to me by two friends. Booking on their website was a seamless process. I received a written and automated voicemail confirming time of arrival as 9:30am-12:30pm. So, I scheduled helpers through Hire-A-Helper to arrive at 1pm. At noon on the date of arrival, I checked the website, only to discover, that they had changed the time of arrival range to 11:15am-2:15pm. This threw my entire schedule off. I was moving my things due to a pipe burst, so the contractors needed the space the next morning. Based on the unexpected change, I had to reschedule the helpers for the following morning which caused a day delay. Also, when I called PODs Container to explain my dilemma due their change of schedule and to request pick up the following delay, they were unaccommodating - although they caused my initial issue. Regarding the pod delivery, the person who delivered the pod was friendly. The pod was clean and the estimate of how much it holds was accurate.
My pod was delivered on time and the drivers were very courteous and professional and answered all my questions about both the equipment and my rental. I would definitely recommend using pods again! Note that if you pay extra for same day delivery and pick up, it is touchy to hire movers as you don't get the times the pod will actually be ready for loading/unloading until the day before.
No problems with service. Probably would have been cheaper to rent a truck and hire movers, but at the time I had no choice. Good solution for my issue. $2200 for my total moving expenses (2-16' pods and then the cost of the movers to pack them and unpack them on 2-seperate days). Last time I moved in year 2000 it cost me approx. $1600 so things have gotten more expensive.
PODs was amazing to work with. They were accommodating to our schedule which changed alot, the drop off and delivery people were polite, professional and on time. The POD itself was perfect for our belongings and was easier than dealing with a traditional moving truck. Their support staff was also incredible. Highly recommend them!
The container arrived on time, The driver was able to set the container down Exactly where we needed. The container was clean and, there were hooks on the sides to tie our belongings tightly to the unit. I am very pleased I decided to use the POD as, a storage unit. The women on the phone was very helpful and, I was pleased with her recommendation of the AJ Moving & Delivery company. The gentleman who dropped off the unit gave my husband and I, great packing instructions, the driver whom picked the unit up, the same day, was very courteous and, on time. I will definitely use and, highly recommend The POD.
Fantastic experience with PODS. They sent an email stating what time they'd arrive for both drop off and pick up. He called when he was nearby to let me know when he'd arrive. Jorge was punctual, dressed in a company uniform, and worked diligently at both drop-off and pick up. He called when he was nearby to let me know when he'd arrive. I would definitely recommend PODS, and especially Jorge.
Pods is a great, easy service to use. They were right on point, informative and adapted easily to our changing schedule. The only thing I would complain about is that you must notify them 48 hours in advance if you want access to the items in the pod (at their storage facility). That is really a small thing in comparison.
Claimed snow was blocking them from transporting the container between two locations. There was a little snow, but they didn't even bother to call to let me know there was supposedly an issue while we wasted a whole Saturday waiting for them. Then, the same driver came to actually move it on Monday and couldn't find the place, so I doubt he was actually there on Saturday, just said there was snow and left. Terrible.