PODS® Reviews
Issac, the driver was really good. There was some tight maneuvering necessary to get it into place and he definitely new what he was doing. Very polite as well and on time. Choosing a Pod vs Truck really worked out well and took away a lot of stress. The Pod was clean and in good condition. I choose the "Pod" Co. Because of their reputation and referral from my Realtor. I hope not to move again but if I do I would use the "Pod" Co, again
I had to change my pickup date 3 times, and they were quite understanding, everything was efficient, the telephone operators knew what they were doing and quite helpful. I would recommend this service, especially if you can't have everything ready at the same time; Having the POD there was great, because I needed a few more days to finish packing up-
PODS is conveniently set up for scheduling online, or by phone. The site is easy to navigate, and the reps are very helpful. I've ordered three PODS at three different locations, and all of the delivery times and pick-up schedules went like clock-work. The first POD, was to move my son's things across the country. He was moving in between apartments, and it was very convenient to be able to store the POD while he looked for a new place. The second POD went from my home to an apartment, which was handy, and the third, from an apartment into storage, for an indefinite period of time; also helpful. The drivers are skilled at "landing" the PODS, as well as being accommodating. (It's an interesting process to watch!) I also like the fact that PODS emails and calls to let you know what the arrival window is, and the driver contacts you to say he's on his way. I chose PODS because it's very well known, and they've had years of experience. I'm glad I did!
These guys were fabulous! I was in a crisis, facing an improperly loaded container, with more furniture and boxes sitting in my garage. Highly recommend Washington Moving Labor Services; by the time I returned from taking a load of trash to the dump, they had partially unloaded, then re-loaded the remaining items into the PODS container. These guys saved my life!!
They answered questions and didn't push when I needed to coordinate with COOP Bd before setting dates. They worked with Super with drop-off and pick-up and things went smoothly. The driver contacted me by phone when he was 30 minutes out. The only problem was in booking; I couldn't book pick-up and drop off on same call. I needed to call back. Since I needed to provide all the moving supplies, including blankets, ropes, etc., it was too stressful to have to worry about making that second scheduling call. Yes, I would definitely use them again.
They promised me My delivery in 9 days and could not deliver. Their logistics department does not care at all about the customer. Their customers service is great and take all the complaints for the logistics department that can't even leave their name or direct number. For the price I paid, I expect much more. Don't use PODS!