PODS® Reviews

Jennifer B

Marshfield, MA
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

Still in transit. So far great service and straight forward.

Distance: 800 mi
Cost: $1,500
Per. Mile: $1.88
SqFt. Moved: 200

John S

Newport, RI
Wrote a review on 1/28/2018
PODS Review
(5 out of 5 rating)

This transportation option worked very well. The condition of the container excellent, The customer service during booking, pick-up was excellent. Used POD for convenience. I would use them again? No damage to surrounding property.

Distance: 1,200 mi
Cost: $450
Per. Mile: $0.38
SqFt. Moved: 1,200

Sherry W

Muskego, WI
Wrote a review on 1/27/2018
PODS Review
(4 out of 5 rating)

Packing was done by Mach One. It looked fine, but some furniture was not wrapped and got wet. Several boxes were wet also. Pods were delivered and picked on time. The door was hard to open because it had been dented before I received it.

Distance: 2,100 mi
Cost: $2,400
Per. Mile: $1.14
SqFt. Moved: 1,000

Tracey F

Indian Wells, CA
Wrote a review on 1/27/2018
PODS Review
(5 out of 5 rating)

They have not picked up the container yet, but have been very efficient and easy to work with so far!

Distance: 150 mi
Cost: $1,000
Per. Mile: $6.67
SqFt. Moved: 2,000

Richard N

Garland, TX
Wrote a review on 1/25/2018
PODS Review
(5 out of 5 rating)

Chose PODS because of family referral. It has worked well so far.

Distance: 1,200 mi
Cost: $1,600
Per. Mile: $1.33
SqFt. Moved: 2,500

Jody D

Liberty, SC
Wrote a review on 1/25/2018
PODS Review
(5 out of 5 rating)

Pods did s great job and worked with my timeline and was accommodating to my date changes.

Distance: 200 mi
Cost: $2,500
Per. Mile: $12.50
SqFt. Moved: 2,600

Rene R

Ocala, FL
Wrote a review on 1/25/2018
PODS Review
(5 out of 5 rating)

Excellent size, all I was taking fit easily! Excellent service, they provide calls for every step in the booking, pick-up, and drop off process! Would use pods service again. I highly recommend them to everybody!

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Kenneth B

Valencia, CA
Wrote a review on 1/24/2018
PODS Review
(4 out of 5 rating)

We had 3 PODs stored in WA and transferred to CA. For some reason ,the 3rd POD did not get transferred as scheduled which had the things in it that we wanted to unload first. However, the manager got things rolling to get it to us just in time.

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SqFt. Moved: 3,000

Linda K

Loudon, TN
Wrote a review on 1/24/2018
PODS Review
(5 out of 5 rating)

He was very polite, knowledgeable, and timely.

Distance: 550 mi
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James B

Round Rock, TX
Wrote a review on 1/23/2018
PODS Review
(5 out of 5 rating)

On time ..professional

Distance: 1,200 mi
Cost: $2,000
Per. Mile: $1.67
SqFt. Moved: 1,200

Terry M

Chandler, AZ
Wrote a review on 1/23/2018
PODS Review
(5 out of 5 rating)

very easy to order and schedule drop off and pickup times. always knew where my two PODS where.

Distance: 375 mi
Cost: $2,500
Per. Mile: $6.67
SqFt. Moved: 1,425

Mike H

Simi Valley, CA
Wrote a review on 1/23/2018
PODS Review
(5 out of 5 rating)

Great company. Were on time on drop off and pick up. Lionel was very good with putting pod exactly where we wanted it.

Distance: 850 mi
Cost: $3,000
Per. Mile: $3.53
SqFt. Moved: 2,200

George C

Oceanside, CA
Wrote a review on 1/22/2018
PODS Review
(5 out of 5 rating)

Highly efficient ,on time and for what I believe to be a reasonable price.

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Melody G

Brandon, FL
Wrote a review on 1/19/2018
PODS Review
(4 out of 5 rating)

did what they promised

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William M

Oracle, AZ
Wrote a review on 1/18/2018
PODS Review
(5 out of 5 rating)

They were on time and ready to work. They did in just over an hour what I expected them to do in two hours. They were respectful in every sense of the word. We'd use them again in a heartbeat. I recommended them just today to a friend who's moving in. They were just that good.

Distance: 900 mi
Cost: $2,500
Per. Mile: $2.78
SqFt. Moved: 2,100

Diane P

Orlando, FL
Wrote a review on 1/18/2018
PODS Review
(5 out of 5 rating)

PODS is such an impressive company. They are on top of everything. They followed through by phone, email and delivered promptly. At this time I am only part way through the process. The POD has been packed and ready for pickup. It will be stored until the final move. I have a way to go--but feel far less anxious about the move---I feel I am in good hands!

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Megan P

Tampa, FL
Wrote a review on 1/17/2018
PODS Review
(2 out of 5 rating)

The experience was less than stellar. They couldnt locate our pod, and had delays. When we got our pod back, it was like the pod had been tipped over. Everything was all over the place. It was packed by professionals and all secure. Their pickup driver was rude and yelled at us. Needless to say, I'd never use Pods again. They delayed and delayed until we were about to get another storage charge. It was a disappointing experience to say the very least.

Distance: 1,025 mi
Cost: $3,000
Per. Mile: $2.93
SqFt. Moved: 2,000

Lisa M

Nutley, NJ
Wrote a review on 1/17/2018
PODS Review
(1 out of 5 rating)

UGH. If there was a "beyond poor" option I would choose it! I would not recommend Pods to anyone ever. Time after time I received incorrect information about my pod. Very stressful and unpleasant experience. I had my things in storage for 13 months and I tried to access my pod a couple of times before my move. That alone was difficult. I could not get one person to get me to the proper location correctly. I literally was driving for hours trying to find it and it is in the most obscure location ever without even a real road that leads to it. The day I wanted my move scheduled they could not accommodate me. They said they couldn't do a drop off/pick up of the pod on the same day on a Saturday! How inconvenient is that? Don't most people move on the weekend? PLUS they charge you extra for same day drop off/pick up! SO ridiculous. When they finally did bring my pod (ON MONDAY!) they said I needed to show them a permit to leave it on the street. Nobody informed me of this prior as I explained to them days before that street parking was my only option. My driveway/lot was not big enough. I had to have the police come over and help me find a solution. The pods driver was very nice but he almost left with my pod because he had to go to another job! They ended up having to leave the pod at the gas station on the corner, thank goodness the owner was there and was so accommodating! I just cannot believe how ridiculous this all was. Pods' motto on the side of their trucks says "the only boss is the customer." Yeah right?! This was the worst most inconvenient experience I've had. Instead of Pods making my experience run smoothly and giving me peace of mind they made my experience much more stressful than it should be. I will never recommend them to anyone and I will NEVER use their services again!

Distance: 10 mi
Cost: $3,000
Per. Mile: $300
SqFt. Moved: 1,000

Shannon W

Pawleys Island, SC
Wrote a review on 1/16/2018
PODS Review
(4 out of 5 rating)

Yes, we would contract a Pod storage again!

Distance: 10 mi
Cost: $300
Per. Mile: $30.00
SqFt. Moved: 1,200

Denise L

Monroe, NC
Wrote a review on 1/16/2018
PODS Review
(1 out of 5 rating)

I called to schedule the transport my container on 12/27/17 for delivery on 1/4/18. I was not emailed a confirmation or told to go on line to fill out the release form. On 1/4/18 I called to check on arrival and I was told nothing had been scheduled and my container was still in storage. I had just moved into my new home with nothing but my clothes and had to wait an additional 9 days for my belongings to arrive. I was inconvenienced to the point that I had to go buy enough household goods to survive for 9 days. Very poor service. Also when I had the container delivered to my previous home in August 2017 he driver took out half of a tree because he didn't know how to back the truck into my driveway. I've file 2 complaints with PODS and am still waiting to hear back about my complaint of the delayed delivery.

Distance: 400 mi
Cost: $1,500
Per. Mile: $3.75
SqFt. Moved:

Peter C

Oakland Gardens, NY
Wrote a review on 1/15/2018
PODS Review
(4 out of 5 rating)

Driver Ray did a good job dropping off and picking up the PODS.

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Pamela H

Wake Forest, NC
Wrote a review on 1/15/2018
PODS Review
(4 out of 5 rating)

They delivered/picked up a POD on time and exactly where we needed it at both homes. Turn around time was tough because we had an unexpected move due to a flooded rental. However, I called customer service and they worked with us for our pickup and move window. We are very happy with the service and would definitely recommend. We needed a safe place for our "stuff." The container was clean and neat with moving blankets (separate rental fee) . I would have given an excellent rating, however, we ordered a lock and was charged for it but never received it. Luckily, my husband had one we could use. Well worth the money spent!

Distance: 8 mi
Cost: $600
Per. Mile: $75.00
SqFt. Moved: 2,700

Lori E

San Leandro, CA
Wrote a review on 1/15/2018
PODS Review
(2 out of 5 rating)

As I suspected from the very beginning their recommendation about the the size of containers that I needed was incorrect and I had to leave furniture and other belongings at my rental. I was told it was a "recommendation". So, "not their fault." On the positive, notifications about about arrival and pick up were timely and helpful.

Distance: 634 mi
Cost: $6,000
Per. Mile: $9.46
SqFt. Moved: 1,200

Cheri O

Beaufort, SC
Wrote a review on 1/15/2018
PODS Review
(5 out of 5 rating)

PODS is a great storage company. Our items were in storage with them for over 2 years until we scheduled our delivery to our new house. There was no damage to anything, no signs of rodents or bugs and no stale odors! We have used PODS a couple of times and would use them again if need be. We recommend PODS! They deliver exactly what they promise!

Distance: 10 mi
Cost: $100
Per. Mile: $10.00
SqFt. Moved: 1,256

Naomi H

Waxhaw, NC
Wrote a review on 1/9/2018
PODS Review
(3 out of 5 rating)

Two pods were not enough for our 4-bedroom house. The cost turned out to be more expensive than conventional movers.

Distance: 160 mi
Cost: $5,000
Per. Mile: $31.25
SqFt. Moved: 3,000

Melanie C

Evanston, IL
Wrote a review on 1/9/2018
PODS Review
(5 out of 5 rating)

The delivery driver was awesome. Despite the frigid temperatures outside, he took the time to make sure everything was done perfectly and really went the extra mile.

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Michael K

Middletown, DE
Wrote a review on 1/9/2018
PODS Review
(5 out of 5 rating)

The PODS is by far the best way to move. If you plan correctly, you can give yourself plenty of time to load up the POD (in my case I packed a 4 bedroom house in 10 days), and then planned the delivery so the PODS would arrive at my destination the day after the closing.

Distance: 150 mi
Cost: $1,800
Per. Mile: $12.00
SqFt. Moved: 3,000

Rodney I

Saint Augustine, FL
Wrote a review on 1/8/2018
PODS Review
(5 out of 5 rating)

It worked great for us. They were within the time frame they gave me in all cases. They drivers were Courteous from drop off to pick up in both states, Georgia and Florida. I would definitely recommend this method of moving.

Distance: 450 mi
Cost: $3,700
Per. Mile: $8.22
SqFt. Moved: 6,500

Emily or Melissa H

Naples, FL
Wrote a review on 1/8/2018
PODS Review
(5 out of 5 rating)

Easy to set up. Great advice. Would use them again.

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Carey D

New Orleans, LA
Wrote a review on 1/8/2018
PODS Review
(5 out of 5 rating)

Professional, easy scheduling pod delivery and pick up. The driver was willing to try getting into a "tough spot" due to the proximity of old large oak trees near the curb which he made successfully.

Distance: 10 mi
Cost: $150
Per. Mile: $15.00
SqFt. Moved: 1,000

Roseann G

Staten Island, NY
Wrote a review on 1/7/2018
PODS Review
(4 out of 5 rating)

POD driver, Chris, very efficient. Customer Svcs. reps very helpful. Belongings being driven, out of state-long distance to POD center. Not in a position to comment on delivery for several months.

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Anita C

Las Vegas, NV
Wrote a review on 1/6/2018
PODS Review
(4 out of 5 rating)

The POD was in storage almost 2 years. All was fine.

Distance: 550 mi
Cost: $2,000
Per. Mile: $3.64
SqFt. Moved: 2,300

Verna G

Azle, TX
Wrote a review on 1/5/2018
PODS Review
(4 out of 5 rating)

Everything went well, it was just a bit expensive but we knew it would be. It was the best option for what we needed.

Distance: 2,000 mi
Cost: $3,600
Per. Mile: $1.80
SqFt. Moved: 500

Rajan K

Scottsdale, AZ
Wrote a review on 1/5/2018
PODS Review
(4 out of 5 rating)

They delayed in container delivery. Overall not bad experience.

Distance: 2,000 mi
Cost: $3,000
Per. Mile: $1.50
SqFt. Moved: 850

Stephen D

Longwood, FL
Wrote a review on 1/5/2018
PODS Review
(5 out of 5 rating)

So far so good. Pain free, on time delivery of the PODS container and over the top service when I discovered I made an error i my order. They came back with everything I needed for no additional charge.

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Mike P

Canfield, OH
Wrote a review on 1/5/2018
PODS Review
(5 out of 5 rating)

On time, easy to talk to.

Distance: 50 mi
Cost: $300
Per. Mile: $6.00
SqFt. Moved: 1,000

Erin A

Las Vegas, NV
Wrote a review on 1/4/2018
PODS Review
(5 out of 5 rating)

Issac, the driver was really good. There was some tight maneuvering necessary to get it into place and he definitely new what he was doing. Very polite as well and on time. Choosing a Pod vs Truck really worked out well and took away a lot of stress. The Pod was clean and in good condition. I choose the "Pod" Co. Because of their reputation and referral from my Realtor. I hope not to move again but if I do I would use the "Pod" Co, again

Distance: 11 mi
Cost: $360
Per. Mile: $32.73
SqFt. Moved: 1,160

Peggy W

Castle Rock, CO
Wrote a review on 1/3/2018
PODS Review
(5 out of 5 rating)

We used 2 16' pods to store approximately approximately 2000 square feet of furniture, boxes and miscellaneous items. A lot of stuff can be stored if the pods are packed correctly.

Distance: 30 mi
Cost:
Per. Mile:
SqFt. Moved: 2,400

Dena G

Lowell, MA
Wrote a review on 1/3/2018
PODS Review
(5 out of 5 rating)

I had to change my pickup date 3 times, and they were quite understanding, everything was efficient, the telephone operators knew what they were doing and quite helpful. I would recommend this service, especially if you can't have everything ready at the same time; Having the POD there was great, because I needed a few more days to finish packing up-

Distance: 1,000 mi
Cost: $2,200
Per. Mile: $2.20
SqFt. Moved: 500

John D

West End, NC
Wrote a review on 1/2/2018
PODS Review
(5 out of 5 rating)

third time using pods. plan to use them again next month. I always ask the guys were does your company find so many great people.

Distance: 3,000 mi
Cost: $3,000
Per. Mile: $1.00
SqFt. Moved: 1,500

Jay A

Joliet, IL
Wrote a review on 1/1/2018
PODS Review
(4 out of 5 rating)

We had unique needs that the call center was useless in helping us with. Fortunately the drivers themselves stepped up big time and coordinated our deliveries and pickups and made it work.

Distance: 5 mi
Cost:
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SqFt. Moved: 3,500

Cathryn T

Tucson, AZ
Wrote a review on 12/29/2017
PODS Review
(5 out of 5 rating)

I was very pleased with the PODS option. It was extremely easy. All deadlines were met and the staff were both competent and courteous. It was like clockwork! Couldn't be happier with the experience. I moved a complete household from Virginia to Arizona and it went off without a hitch.

Distance: 2,300 mi
Cost: $5,800
Per. Mile: $2.52
SqFt. Moved: 2,000

David R

Lawrenceville, GA
Wrote a review on 12/29/2017
PODS Review
(3 out of 5 rating)

Several pieces of furniture broken. I know this could have been the packers fault, but one pod seemed to have taken a big jolt that caused a lot of stuff to fall and made a table collapse. But the money I saved kind of covers that.

Distance: 825 mi
Cost: $5,000
Per. Mile: $6.06
SqFt. Moved: 2,600

Lawrence I

Palo Alto, CA
Wrote a review on 12/26/2017
PODS Review
(5 out of 5 rating)

The pod arrived on time when expected. I had to make some changes of the pickup time, and found their customer service operation friendly and efficient.

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Henry S

Westbrook, CT
Wrote a review on 12/26/2017
PODS Review
(5 out of 5 rating)

This was our 2nd POD as we moved in 2 stages..... excellent service on the 1st move and high hopes for the 2nd too

Distance: 3,000 mi
Cost: $3,000
Per. Mile: $1.00
SqFt. Moved: 2,500

Judi T

Millsboro, DE
Wrote a review on 12/24/2017
PODS Review
(5 out of 5 rating)

It's good to be in charge of packing your own belongings. Rates are reasonable and personnel are professional.

Distance: 3,150 mi
Cost: $7,500
Per. Mile: $2.38
SqFt. Moved: 3,450

James M

Sacramento, CA
Wrote a review on 12/21/2017
PODS Review
(5 out of 5 rating)

Best in customer service, always on time and professional in handling the POD unit

Distance: 125 mi
Cost: $1,200
Per. Mile: $9.60
SqFt. Moved: 1,180

Loretta L

Frisco, TX
Wrote a review on 12/21/2017
PODS Review
(5 out of 5 rating)

Very experianced pod delivery and pick up

Distance: 15 mi
Cost: $250
Per. Mile: $16.67
SqFt. Moved: 1,600
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