PODS is conveniently set up for scheduling online, or by phone. The site is easy to navigate, and the reps are very helpful. I've ordered three PODS at three different locations, and all of the delivery times and pick-up schedules went like clock-work. The first POD, was to move my son's things across the country. He was moving in between apartments, and it was very convenient to be able to store the POD while he looked for a new place. The second POD went from my home to an apartment, which was handy, and the third, from an apartment into storage, for an indefinite period of time; also helpful. The drivers are skilled at "landing" the PODS, as well as being accommodating. (It's an interesting process to watch!) I also like the fact that PODS emails and calls to let you know what the arrival window is, and the driver contacts you to say he's on his way. I chose PODS because it's very well known, and they've had years of experience. I'm glad I did!

Excellent!!!! Excellent service. I ordered the large container. I needed a little more room but have been able to work that out.

I had four PODS to move and unload and PODS worked with me to schedule them without delays. The PODS were swapped out as I emptied them and the whole process flowed smoothly.

Communication was good; access to the Pod while at the depot was efficient. The POD was transported 2000 miles and arrived with contents undamaged.

Yes! It was a great experience, I could not have been happier with how it all worked out!

Great service and so easy to schedule. Ordering supplies online was so so helpful. I will use again.

We ordered 3 PODS for our move, and all went very smoothly,from start to finish. I would recommend PODS to all

Right on time promised. Very efficient!

Very Expensive, Renting 3 26 foot U-Haul would have been cheaper than renting 3 16 foot PODS

Showed up for delivery and removal when scheduled and called when on their way. Pod was very clean when delivered.

On time, did a great job!

Have used PODS 3 times & love them. A bit pricey, but definitely worth it. Their people are great, and we've never had a problem (unlike another provider we used once and never again).

They were wonderful. Defanatly call them again for any size move, large or small.

The Pod arrived several hours early without notice. This was not a big deal I wanted to change placement of the Pod and was unable to do so because we were not at the new residence when the Pod arrived.

Very convenient. So much better than driving back and forth to a storage facility.

Easy and cost effective. Got to pack according to my timeline. Everything went well.

So far have done everything they say they are going to. Prompt and efficient. Would recommend.

Arrived right on time and placed perfectly.

POD help more than I thought it would! Delivery was on time and driver took the care to place the POD exactly where I wanted it. He also offered packing tips! This is my second time using PODS for storage...

These guys were fabulous! I was in a crisis, facing an improperly loaded container, with more furniture and boxes sitting in my garage. Highly recommend Washington Moving Labor Services; by the time I returned from taking a load of trash to the dump, they had partially unloaded, then re-loaded the remaining items into the PODS container. These guys saved my life!!

The container was delivered on time and in good condition. They also picked up as planned. The only problem is that I ordered a lock and it wasn't there. Nevertheless, I call customer service and they refunded the cost of the lock to my cc.

Efficient and professional.

They answered questions and didn't push when I needed to coordinate with COOP Bd before setting dates. They worked with Super with drop-off and pick-up and things went smoothly. The driver contacted me by phone when he was 30 minutes out. The only problem was in booking; I couldn't book pick-up and drop off on same call. I needed to call back. Since I needed to provide all the moving supplies, including blankets, ropes, etc., it was too stressful to have to worry about making that second scheduling call. Yes, I would definitely use them again.

Our first POD went very smoothly. This second POD was never scheduled when we called to get it scheduled for delivery. It took over a week to get it delivered to us. We had to reschedule our helpers.

Very accommodating and easy to schedule and work with.

They promised me My delivery in 9 days and could not deliver. Their logistics department does not care at all about the customer. Their customers service is great and take all the complaints for the logistics department that can't even leave their name or direct number. For the price I paid, I expect much more. Don't use PODS!

Door to pods wouldn’t open. Had to dispatch a repair person who also couldn’t open the door. Pods rep recommended we cut the door open to get pods emptied. Very shoddy equipment by the pods Corp.

We had never used a POD before so were a little apprehensive but we would definitely use this way of shipping again. It's actually fun because we were more a part of the moving process. And after the movers, who helped us pack the POD, left, we had time to add more things that had been overlooked.

POD came as reviewed/discussed with the agent. Delivery was a bit later than the advertised/proposed time, but all was in order. Only used about 1/2 to 3/4 of a large POD, but was forced to use the largest for intra-state travel (dumb).

Currently, everything is good. POD being delivered to Florida home. Hope, everything will be just as good with the remainder of the service (delivery & unloading).

Using PODS was easy, the container was very clean when it arrived. The customer service on the phone and in person was excellent, everyone was very courteous and helpful. They notified of arrival time and the drivers called me on route to let me know as well. They were helpful with tips about packing the POD. Overall very cost effective and would definitely use them again if needed

Had three PODs dropped off and picked up on different days. I was very impressed with PODs. Drivers always called and did a great job of dropping the units where you want them. Great customer service. My moving experience was great.

Storage ( a little expensive) and transportation worked well. The items stored and transported were well preserved. Customer service was a generally good but a few issues (pads). I would use them again for short hauls (long hauls seem expensive).

Overall we are satisfied with the service.

Scheduling is a nightmare. They give you 3 hour windows and it's not made really clear when you can get your movers there.

Great experience with PODS. Ended up with 2 large PODS going from east coast to west coast and then into storage for different lengths of time. I could have used their website for everything but I used telephone customer service — Rey helpful.

Worked out well. Not cheap but we got a lot of stuff in that POD.

The backend of Pods in customer service made multiple mistakes in scheduling the long distance delivery of my two 16 ft. Containers. The Service Representatives that assisted me in scheduling and re-scheduling my delivery date did not schedule the correct date and when my Closing got moved up they were able to bring my delivery date forward, but only applied the date change to one pod! I constantly double checked any changes online to ensure the reps did their updates correctly. Conversely, the drivers/operators were awesome. They communicated effectively and were superbly proficient at their jobs!

all on time agreed....would like it if I could have been advised of delivery of POD earlier than 500PM on day before delivery...would have made setting up labor to unload less stressful

This fabulous company not only planned my move to Washington, but when that fell through, the quickly changed to move me locally. The Pod was clean and well kept. I would use them again and tell my friends.

The units were delivered on time and were lean and in good condition.

My Pod was delivered on time and in a pleasant manner.

Got a really good price on a cross country move (sub 3K for over 1700 miles) customer service is efficient and awesome.

They worked hard, quickly, carefully, professionally. I would use them again. This was a hard move with narrow turning outside stairs. They did a great job.

They were on time and got every step done with no damage to my belongings. Very low stress and I appreciate that when moving.

When I placed the order, they said they could deliver the POD and locate the it across my lawn to near my front door and then after it was filled -- move it to another location on grass at the back of my property. The delivery man said they never should have said that. He refused to do what had been arranged with POD and placed the pod on a stone driveway about 80 feet away from my door. I had to make arrangements to have it storred elsware at considerable additional cost. I think the delivery man was correct his "podZilla" mover machine could not have handled my lawn when empty let alone full" The people who made the reservation should talk to the people who deliver the PODS,

We'll see once my container arrives...my things better not be broken. I will find a way to write a review

Excellent from start to finish! Remarkable!