Pods were delivered on time and placed where we requested. Polite pleasant drivers.

The POD container was very clean, delivery person was great and the location of the containers was where I'd requested. However, when I set up the PODS delivery I requested two containers as I thought I'd need that much room to store my items. The movers were able to fit all my items into one POD, and when I contacted PODs to explain this I was told I will need to pay for the month of storing items in the POD I did not use. I was expecting to pay for the drop off and pick up of the container, however would not expect to pay for an empty container that will be re-used by someone else, therefore PODs will receive multiple payments for a service that only one person is actually utilizing. I was informed by the customer service person this is in the contract that I signed and there was no one else I could speak with, nor could they escalate my complaint to address this with a manager or supervisor. I did sign a contract that I was asked to sign off on the day before my PODs were delivered, after I went over everything with the salesperson on the phone, who was eager to sign me into a 3 month storage contract for a better rate, and she told me I needed to give my credit card information so they could charge me prior to delivery of my PODs. I told the person on the phone I wanted to take my account off auto pay while I work out this dispute with PODS, as they already have first months payment for two PODS, and I was told there is no other payment option. I'm now stuck in a contract with a company I don't want to work with, however as my items are already in the POD and the work was already completed I don't have another choice. I will not recommend PODs or use the company again.

PODS is certainly deserving of high commendations in every aspect of the move. They took a lot of the stress and worry out of an arduous process.

Did everything on time and when they said they would do it.

PODS did everything in a timely and correct manner. Our POD was delivered to the exact spot we requested, and everything in it was undamaged. Customer service for this was excellent, with each of our need met. We would definitely use them again.

They didnt follow the instructions abut delivering the POD. They did not communicate. They called the wrong disconnected number. Never used the cell number. We waited for 6 hours for the pod to b delivered. It finally came and they put it in the spot. I called to have it moved. We waited another hour and a half. They never came to move the pod.

Drivers were all excellent and booking and support, time of drop offs and pickups was on track. I love their automated calling system, backed up by real people if you needed to reach anyone "live" while the online system was a little challenging, the real people always helped. I had to use another company for the last of my 3 containers and I can tell you they didn't come close. Use PODS, was worth it!

It was the perfect size and was dropped off and picked up when promised. Would use them again though I hope to never move again. I will recommend them though. I picked this company from seeing neighbors using them and seeing tv

I used 2 16 ft storage pods and I don't recommend them. First, they come still with small bugs in them (earwigs, etc) in the cracks. There is enough space for mice to get in through the door. Also, the door will get stuck if you fill the pod to edge. Please put ply wood last and make sure it goes to the top of the pod higher up than the blue door roll. The pod drivers are amazing though, but they don't necessarily put the pods just how you want them.

They were very careful picking up and delivering. Not one thing was damaged inside or out.

They delivered it and picked it up when I scheduled them. It was placed perfectly on the driveway.

I had asked that the pods be delivered later in the afternoon and they were delivered mid morning. I was running errands and had to come back to assist with the second pod delivery. I also had asked the pods be picked up the next day in the afternoon. I was called later that evening on the day of delivery that the pods were going to be picked up the next morning between 7-10. I tried to tell the Pods operator of my request as the hired men loading were not going to be finished with the loading. I ended up having to reschedule for pickup two days later which interfered with the people moving in.

City Service from PODS excellent.

PODs did a fantastic job of delivery/transporting/storing all of our items. If we ever (hopefully not) move across country again, we will do PODs instead of a full service mover.

great help for anyone who doesn't want to sweat it out in Florida Summer.

NO PROBLEMS ON ANY OF THE THREE PODS THAT I RENTED. ROCK SOLID COMPANY TO DO BUSINESS WITH.

Have used POD before and happy with it.

Excellent - containers delivered as scheduled.

Using the Pod was so convenient and allowed us flexibility with our moving dates. We used hireahelper.com to find awesome moving companies (labor) on both ends to load and unload our Pod. Pods customer service was excellent.

The PODS customer service is seriously lacking. They refused to help me figure out what size POD I would need for my 2 bedroom townhouse. When it was too small they couldn't help me get another one for another 4 days! Then when I found another truck and storage place, PODS would not help make sure the POD was taken away before the truck got there.

This worked well for us, as we could be flexible with loading and unloading.

Though they were on time with delivery, 25% of our boxes/items got soaked during the move. Some boxes were so wet, we couldn't pick them up without the bottom falling out. Also, we had to move our pick up date from our original location because they couldn't get the rig up our driveway due to weather and they charged me an extra $238 without my consent. Though they delivered on time, I was very disappointed with their service. I'm dealing with claims now so hopefully they'll be willing to work with me to repay me for the items that we lost due to water damage.

We conducted two moves to Florida, a year apart. This one with PODS was excellent.

Used PODS instead of a traditional storage unit. Much easier on me and the slight additional cost was worth it.

I would definitely use again.

Reliable and easy. I wish they could give an estimate for delivery earlier than the night before.

The PODs customer service and delivery people were fantastic. However, I feel like the pricing for a non-local move is outrageous. They also charge a lot more than regular storage options, so I would not use them again unless it was for a short-term storage solution and a local move.

Everything was on schedule and everything in the pod arrived in good condition.

PODS was awesome! Exactly what I needed for my move, with storing my stuff and getting it to my destination when I needed it.

PODS was easy to communicate with, follow what was happening and make changes to my account. Worked perfectly for my long distance move since I took two months to travel in between homes.

POD arrived on time. The technician was knowledgeable and helpful with the correct placement on the property.

The pod was taken to storage. The entire process of delivery and pick up took less than 1 hour. Incredible experience. It's the only way to go.

We had a very difficult driveway and the driver took the time and was very careful.

The unit was much small than I expected and I didn't know that ropes would not be provided.

They did not represent what was going to happen correctly which turned the day upside down. I will never use PODS again.

PODS Containers worked great for us. We used two 16' PODS. It was so nice to load our belongings and then not have to worry about them again until we arrived in our new home three weeks later.

Everyone was helpful except one guy, he was kind of a jerk about logistics when the original POD placement did not work out. Ended up finding another area that worked even better.

Almost every piece of furniture had mars and scratches in spite of the fact that everything was cover in bubble wrap and topped off with moving blankets. The loads were barried with high strengh rope at the recommend tie down points but that did not seem to matter. Two of the PODS doors were jammed shut and one of them took a haf a day to get it open with a car jack and ended up breaking a leg on the corregated roll up door. Never again will I use PODS for moving!

My POD, which is the 2nd of 3 needed in 3 weeks, was delivered but not leveled as it was last week when I had one delivered. I called the office to ask if they could come back and level it. Dialo, the supervisor, told me he would only send someone to level it if I paid an additional $50.00. DOES THAT SEEM REASONABLE?

My experience with PODS was great. I moved from San Diego to Rochester, New York. The PODS Customer service explained everything along the term and were extremely helpful in working with me when it came to moving to NYS. Due to the way NYS approaches the sale of real estate and closing, my closing date shifted three times and PODS was able to shift delivery times (I can say that the opposite direction- moving to San Diego may not have been the same though).

Very efficient and on time.

Had to wait awhile for it to be delivered.

Kudos to PODS for the excellent service with delivery and pickup at our old address and the fantastic service with delivery and pickup at our new address. The crew at our new address were able to skillfully unload both PODS on the driveway rather than have one on the driveway and one in the street. This made unloading easier. Very much appreciated. Would definitely use PODS again.

Late no response they have bad coordination of drop off and pickup.

Good job and on time

Excellent value add service

Some things appeared to have some water damage.

The driver was excellent who delivered my container, so kind, nice and careful. The POD was in excellent condition and I chose the POD because of their hydraulic(I think that is right) system in delivering & picking up as it kept the container level.