PODS® Reviews
Convenient for the need to move out and have items in storage before I could move into my next place. Logistics were easy to schedule online and support staff helpful in confirming times. Be cautious that the POD needs a space larger than the POD itself as the delivery/pickup require moving space and that the POD won't be in climate control so pack accordingly to not have melt worries.
Disclaimer: The rating I provided isn't accurately correct, as I can't exactly provide a "true" rating just yet (as I scheduled my POD to arrive in NYC 7 days after the pick-up date from Tampa). However, the container drop off was on time and I did receive a 1hr courtesy call in advance. If all does goes well (pray), then I will update my PODS rating to "Excellent" (from Average). To be continued...
PODS provided efficient service and the POD was placed exactly where i had instructed. There was a bit of miscommunication on the rental of the moving blankets (they were not provided with the delivery of my pod and when I called to find out what happened I was advised they ran out of blankets and they would refund me. Then they told me I could submit a new order to purchase them, although I only wanted to rent them so I went out and found them cheaper somewhere else just days before my move).
The team showed up on time. In fact, I was a bit delayed and they patiently waited for 15 minutes without charge. Outstanding! They were prepared and worked VERY hard to complete the job in 2 hours. They treated all my belongings with care. Despite their exhaustion (I was the third job on a Friday) both guys remained cheerful and motivated. I would highly recommend them. They helped me unload a 16' POD.
This is the second time we used PODS for a long distance move and would indeed use them again. It is easy, affordable, and beats paying for gas, driving the truck, and the hassle of parking it. The drivers are great and the customer service is top-notch. Both times are items arrived in perfect condition, exactly how we packed them.