PODS® Reviews
They delivered the POD on time and picked it up within the window given. It is an amazing thing to watch the POD picked up and then let down. Items did shift during transport so make sure you tie down well. Also, be sure to put your heaviest and fullest boxes on the bottom, with your lightest on top. Loading company did not do that and some items were damaged during transport. Best idea for cost, especially when moving across the country.
After contacting several professional moving companies and comparing the exorbitant pricing and fees, I decided that a cheaper method of moving my household was necessary. A quote was requested from PODS, which fit my budget and timeframe much better. Every customer service representative I spoke with was kind and courteous. I had to make several changes( a couple being last minute) and each time I called the process was easy and accommodated with no problems. I highly recommend the use of PODS for moving, and would use again.
The Pods were delivered on time and the drivers were fine. HOWEVER, when I made the reservation the person taking the reservation insisted that I would only need 2 pods even though I asked for 3. Big mistake! I was correct and unfortunately had enough stuff to fill a third pod. I called the company immediately when the movers determined that there would not be enough space for all of my belongings. The operator told me that there would be nothing available until August and there was nothing that could be done. She did try to contact the local Pod office but they never got back to me. I was left with my belongings and unable to find help at the last minute. If the person taking my reservation had worked under the old saying, "The customer is always right." I would not be in this situation 2 days before the closing of my house.
Convenient for the need to move out and have items in storage before I could move into my next place. Logistics were easy to schedule online and support staff helpful in confirming times. Be cautious that the POD needs a space larger than the POD itself as the delivery/pickup require moving space and that the POD won't be in climate control so pack accordingly to not have melt worries.
Disclaimer: The rating I provided isn't accurately correct, as I can't exactly provide a "true" rating just yet (as I scheduled my POD to arrive in NYC 7 days after the pick-up date from Tampa). However, the container drop off was on time and I did receive a 1hr courtesy call in advance. If all does goes well (pray), then I will update my PODS rating to "Excellent" (from Average). To be continued...