Very happy all around with PODS. They were the best price for moving a small townhouse of furniture and boxes from Maryland to Florida. Their service was excellent: they called ahead, arrived as scheduled, and all the drivers were friendly, professional, and courteous.

Pods customer service is awful. ZERO STARS.

He came and dropped off the pod with out saying anything before he left so didnt really think he was very professional but the pod was delivered.

We rented two 16-ft. PODS to move our furniture and appliances out-of-state. The PODS company did an excellent job on all aspects of the move from communication, to dropping off the PODS, to re-delivery of the PODS. I would use this service again without hesitation.

So far so good. PODS is a novel and intwresting system. I have only completed half my move, which I why I haven't given more or less stars. I'm still evaluating the experience.

Excellent company, all around. Happy employees, great customer service and best quality!

Top shelf. Would recommend this service to anyone without reservation.

On time, courteous and really know what they are doing. I would definitely book again if needed! They saved me thousands of $ and allowed me the opportunity to manage my total move experience in a planned and orderly way instead of being rushed by artificial timeline and deadlines.

Pods also worked with me on making my container available for the moving company to access the container to than move contents from a truck to the pod.

Overall it worked very well.

Great to work with. On time and no damage. We stored in pods for 10 months.

good customer service and sturdy containers, affordable pricing

I could not be happier than I was with PODS. Their customer service was top notch and the entire process was the BEST moving experience I have ever had.

PODs is a great way to move

Everything was great!! Up until the end. That is why I rated average overall. We released the POD as empty, we were told Asheville NC could not pick up for 18 days or more because they were too busy. Then 2 or so days later they charged us another months rent because it was "Policy". Also, the back end of the POD had mouse or rat poop all over the bins and cloth moving pads, some even inside sealed bins and U-Haul taped shut moving boxes. Finally, the POD is blocking our 2 car garage from being used, and having cars in the driveway is against the covenants / restrictions where we live.

I was truly amazed at how well organized the PODS folks are in the delivery and pickup of the containers. The container was delivered right on time and, after loading it, picked it up and delivered it to our new address without a glitch. Well pleased!

So far, so good. POD delivered on time and placed exactly where I wanted it. Referral to movers excellent! Haven't scheduled pick up yet - a few more things to tuck in before transport to Florida for storage. I'm a satisfied customer at this point!

Have not completed the move yet

Very thorough in making sure all items were protected and packed carefully. They used the maximum amount of space in the POD. It was worth it.

POD has not yet been delivered so unable to rate.

Every thing happened on time and efficient. Great value and would recommend and do again.

This worked well for us. Prompt delivery, pickup ad explanation of the process. The container was in good shape and clean. Will use again.

Overall, good customer service, but received conflicting information from multiple customer service representatives about the size of container I would need for a small studio apartment. In the end felt like I was unnecessarily upsold. The driver of the PODS truck even said the smaller container would have worked as I filled up ~25% of the larger one.

Perfectly on time arrival, positioned the truck to help the guys load it quickly, and couldn't have have been more professional.

pods delivered right on schedule where i wanted them

They arrived and dropped our pods as promised. Very time I call they are so polite and answer all my questions.

Convenient to be able to load some everyday instead of all at once. Container clean and well maintained. Worked well for what we needed except could have used a 7 or 12 foot pod in addition to 16 but not available in our area. Drivers courteous and friendly. Customer service a little spotty, one gal wanted us to book STAT because busy season and pressured me. Talked to several people about getting an additional POD and first one not so helpful but second service rep made several helpful suggestions. Used for packing convenience and good reviews. Would probably use again.

The PODs container worked very well for me. Everything went as planned and the company did a great job communicating with me throughout the process. However, I had to have my POD packed up and picked up 2 weeks before my move which might be hard for some people.

Very easy to schedule, kept us informed on time and pick up on correct day and time. Would use pods again

damage property and items fell on top of me when I opened the door.

Everything was great except for one small hole in the wood floor.

n/a; They unloaded three PODS.

7' container was plenty for my modest 550 sq ft 1 bd apartment. Not much of a savings if any over a full service move though...

PODS has been reliable for me for two moves, one in 2013 and the return trip in 2017

Best and cheapest option to transport your stuff with least risk. They delivered the pods on time and delivered them to my address on time.

This is my first time using PODS and thus far, it's been great. I like the convenience of packing everything up in a container and then being done until you arrange to have the container delivered to your new location. I down-sized a lot of my furniture for this move (getting rid of everything but my bed frame) and the smallest container (8x7x7) was more than sufficient for the clothes, books, and other household items I had left. I would definitely use PODS again for my next move, especially because I get a discounted rate thanks to my USAA membership.

The customer service agent miscalculated the amount of units that I would need causing me to find a place to put what was left.

Not much to say the dropped off the pod, we filled it, they moved it from Massachusetts to Florida we even got delivery a day early and ever thin arrived in great shape nothing broken.....

About $5100 for two 16' PODs moved and stored from south Florida to central New Jersey.

I love the idea of PODS & it was a lot less money than hiring a moving Company. The people I dealt with were always professional & helpful. I would of given 5 stars other than the fact that they way underestimated the number of pods we needed. We got 2 16' pods & rented a 12' uhaul that they were not aware of & we still did not have enough space. We ended up renting a smaller pod from Uhaul to help get some things here but even with those 2 things we still left many items behind. That was very frustrating. We did try to order a 3rd 16' pod but one wasn't available until days after we would of been gone.

Watch the add on costs

Looks like it all got here on schedule and unscathed so we are happy campers.

Great communication and on schedule

Haven't moved containers yet

A bit expensive, but useful.

Good so far - we haven't finished the move yet, so...more to come

They were punctual and great at providing service. However, in the future I would make different arrangements.

So far size is good container in good condition. Customer service very professional and courteous. We chose this because we don't have a moving date and we can move things that don't need movers. We would use them again so far Jerry Whiteley