They arrived at the time they said they would and picked container up. The only problem was I asked for a morning pick up due to my daughter's POD arriving the same day but it wasn't picked up in the morning. My daughter's POD had to be put on the street.

Hire A Helper were easy to work with. They packed so efficiently that I still have room to load more items. I chose the company after reading their customer reviews. The Pod and person who set it up were very professional and put it exactly where I wanted it. I would us their company again.

Not so much PODS, but the Hire a Helper crews did it for me. On both ends, these guys are kings

I didn't book my POD through HireAHelper, but it was an awful experience all around. 1 week before my move, I called to verify that my POD could legally be parked on the street (I had called the City of LA to find that it couldn't, despite PODs telling me twice that it could), and the representative on the phone informed me that my confirmed delivery date was no longer available and then accused me of "hacking into their system" to claim that reservation date. I think he read his system wrong because, after cancelling my order and calling back, they were able to secure my POD size on the correct date anyway. However, this was after the representative on the phone was incredibly disrespectful for more than a half hour. I repeatedly asked to speak with his manager (something I've never done before), and he refused to put her on the phone, instead issuing a veiled threat that "just so you know, this call IS being recorded." To which I responded "good! You have been extremely rude this entire time." Overall, the system is clunky, requiring multiple parking spaces to deliver and pick up the POD. The delivery guy at my new apartment was also rude and dropped off my full POD off-balance, which, had I been moving anything of value, would have been extremely concerning to me. Now, I know to never use PODs and instead use a company like U-Pack, who uses a forklift to deliver their containers, so you don't need 3 consecutive parking spaces for delivery and pickup.

PODS delivered & picked up 16ft container on time as agreed in Texas and and delivered to Maine again on time as agreed.

too slow, and too small container

THe PODS were delivered on time and then delivered to the destination on the requested dates. The comapny is very customer oriented and the process went exactly as planned. I would definitely use ODS again.

The PODS movers were friendly and polite, and also arrived on time if not early for the scheduled drop-offs and pickups. I had no frame of reference for the cost of this move but it turned out to be less expensive than the only other choice I considered at the time, and was much less of a hassle for me. I'd recommend this service to anyone. Just be aware that they won't ship the middle-sized PODS container long-distance; my belongings BARELY fit in the small one; the medium PODS would've been slightly better but the large one would've been far too much.

Great company, on time, good communication...

Derek, Raymond and Shane did an outstanding job loading my 2 PODs.

So happy with pods. They kept the load level the entire time and nothing shifted or got damaged. Easy online process too.

When we told the company that we had a storage unit and a 2-bedroom apartment, they said that one Pod would be enough room to fit everything. However, once the movers got to our apartment and filled up the Pod, we still had our entire storage unit and half of the stuff in our apartment left to be packed away. We were supposed to move into our apartment on the 9th and because of their mistake, we now cannot move in until the 17th. They also told us on the phone after ordering the second Pod that we would just have to pay for the Pod and that would be all, a week later we get another bill. I would NEVER recommend PODS and would NEVER use them again.

Best thing about PODS is that there were no surprises. They explained the costs up front, stuck to them, and notified me of POD drop offs, pickups, and deliveries. Had no damage or shifting of contents in transit....

Good advice on the correct size for my needs. Arrived exactly on time and date reserved. Courteous and efficient staff.

Many issues at the unpacking delivery! Very dissatisfied.

Did not put our pod where we asked it to be placed. They had to come move it because it was blocking our driveway. They moved it to an even worse spot. Would not use them again.

Pods are really a good alternative

First window of delivery time was to be 10:45 AM. Finally showed at 8:15 PM. Poor guy had had a 14 hour day, and worked hard to place the POD where we wanted it. It was a very long day for all of us, and PODS should be more organized if they want to keep their good reputation.

Fantastic, professional, polite and efficient.

great from start to finish

Everything was easy to book, drop-off and pick-up were prompt.

Great on delivery and pick up, but 100% missed on the size of the PODs we needed. Maybe they could have dug in more about what we were moving, got to TWO 16ft PODS but literally could have used a 3rd.

The pricing of PODS was reasonable considering I packed up and loaded the POD without knowing where I was moving, exactly. The only issue was the pickup after loading the POD. I was told they could pick up a day earlier, and that did not happen. I was told my POD would be picked up first thing on the original day assigned, then it did not happen and it was picked up last and over an hour later than they said. The concern for me was not the folks picking up the POD but the people scheduling that said one thing and then apologizing over and over for not doing what they said they could do. The incredible stress on my part was due to some legal issues and safety of my belongings. It ended up well, but not without a few days of worry and lots of phone calls to get status updates. There is not a quick turn around when getting my loaded POD delivered to my location. It worked out to the last day for a month's worth of "storage."

I would recommend POD's storage! Excellent company with which to do business.

Such great work! I even had two trees in the way and they dropped that POD like a pro. Nothing was broken nor scratched. Very pleased and will continue using them in the future.

Very friendly. Easy to work with.

PODs is excellent, so far. (Our POD hasn't been delivered to the new house yet)

Love PODs! Very convenient.

absolutely outstanding service

Delivered on time, as expected. Driver was very helpful with moving tips and what to expect with PODS.

PODS is fantastic. They call when they are going to deliver the POD and when they will pick it up. No complaints yet....we'll see when they deliver it to my new address.

I received a call prior to the PODS unit beginning delivered. The driver recommended that I storage the PODS in a different direction to make the loading much easier. I appreciated the advice.

Quick delivery, but I they lost my pick up date and now I have to wait for four days for them to come pick up the POD.

On time for delivery, great driver. Pickup is today

We had our movers from Corrigan (fantastic) move half our contents into PODS. PODS was on time and very easy to work with. Everything worked as planned.

The process worked as expected. This was our first time using PODS.

The PODS were BRAND NEW, clean and the drivers were AWESOME when dropping off & picking up the containers - we used 5 in various stages.

I will use PODS again. We moved far and it was comparable to renting a truck and doing it ourselves only without the hassle.

Hire A Helper sent 2 young men to move contents from my home to a Pod. They did an Excellent job in nearly half the time I had them hired for.

Very good service, well prepared. Will use pods again. Cost efficient.

Although it is expensive, the concept was perfect for the type of move we required. Really enjoy the process of delivery and removal of the containers. I would use them again.

Pods, a work still in progress. Understaffed with containers too small to do the job.

PODS Container delivered our container on time. The container was very clean. The driver was excellent and took the time and effort to put the container in the location we needed to easily load the container. We would definitely use PODS Container again.

PODS Container services exceed my expectations of a moving company! My family is military and we move A LOT. PODS made this stressful time a little less stressful for me. They were very flexible when our dates kept changing and took exceptional care of our belongings from NH all the way to TX. Not a single item in our container was damaged over the 2,000 mile move! Thank you PODS!

The best way to go. Can pack or unpack at your own pace. I had packed the POD well so no breakage. The items in the POD moved very little. There was a little glitch in communication for where the PODs were stored, but the agent worked quickly and efficiently to resolve the problem.

Showed up on time or early on all three days. Driver on the first and second days did not help load the POD, but was helpful in suggesting how to load the container when we started before the helpers showed up.

Due to the nature of our move, we were forced to use a storage and transportation service. PODS website is rudimentary, and much of the communication must be done over the phone if you're moving a long distance. I have spoken to a few different representatives and never receive consistent information.

PODS did a good job communicating and being on time. Their employees were very professional.