Never made the 3 hour window. At least an hour late.

Couldn't have been easier, and it's fun to watch the pod being delivered!

Our experience was very good, the only thing that was difficult was timing the loading of the Pod with the removal and our vacating our home which had been sold.

PODS was awesome. They delivered and picked up the POD as scheduled with NO problems at all. I highly recommend PODS for your moving needs.

They were on time both for delivery and pickup.

Pods seems like a good idea but in reality, not good at all. Algorithms used to compute space is way off. Drivers late (very late) for original pick up and also very late for final pick up. Supposed to deliver both pods on Saturday. Had moving crew scheduled for Sunday. Only delivered one pod. Said the other one wouldn't fit in the driveway so would be delivered Monday. Rescheduled moving company and another driver delivered the other pod and parked it in driveway once straightened the first one! Very very bad experience and no one at headquarters ever asked how they could make it right.

Professional and accommodating. I'd hire them again in a heartbeat.

They're facilities are great but they're not very flexible with scheduling. Scheduling must be done days or weeks in advance and during select hours, given the hours of the specific location, which the national number(office) has little control over, and so on.

The phone operator made it seem like two containers would easily fit in a standard size driveway, though the driver disagreed, and put our second container in the middle of the street, nearly two feet off the curb.

Driver ripped the side of the lawn both when he placed the pod in driveway and also when he picked it back up for storage. I ordered a lock, which was supposed to be placed in the container, but there was nothing in it so I had to purchase one at Home depot myself.

No help from customer service pod arriv d at night...late.

I was pleased with pos service to move my household items

Stick to their words and delivered the goods on time for long distance move. Will recommend to my colleagues.

I liked using PODS. It was cheaper than a full-service moving company, and they did what they said they'd do.

Pods picked up, stored for 10 months and delivered as promised. Drivers are courteous and helpful. Warning-make sure that your location can accept the size of the truck, pod and pod lift. Width, height and depth that includes the pod lifting mechanism is critical to avoid additional costs.

Average review is based on that their is NO way the 16' POD can fit 3 whole rooms, as described, when ordered (only fit maybe 2 rooms of substantial, solid furniture and had to rent a truck for 2 days to complete the move). People who delivered were good and helpful.

Served my purpose for moving. Total estimate cost for three months came to about $1200.00. Too many extra cost to this service. They should be able to pro-rate you weekly instead of monthly.

We had one 16' POD for some of our things when we staged our home for sale in March. Then in June we had a second 16' POD delivered for the rest of our stuff, but it wasn't big enough. This was a cross country move for myself and my partly disabled husband and we had to catch a plane the next day to move to our new home thousands of miles away. We feel PODs customer service should have advised us at the beginning that based on the size of our home and our furniture, etc, that we should have reserved another POD just in case. They failed to do so, and when I called in desperation the day the movers told us the POD wasn't big enough, one of the reps even had the nerve to tell me that we should just give some of our things away! Things we worked hard for, some of which are irreplaceable. We were counting on them to advise us, and ended up with an awful situation. It was only with the help of the moving company that we were able to find a solution to get the rest of our things to our new home. Maybe we just had a couple of bad customer service reps, but we would hesitate to use them again.

They were very responsive to multiple last minute changes and updates from me, even during a busy moving weekend. I appreciate both the fast help when a change could be made and the professionalism when it couldn't.

Delivered on time (OK he was early) and exactly where I wanted it. Pick up tomorrow - great so far. They were accommodating about extending my pick up date.

great delivery service, punctual on delivery and pick up.

costly but glad they were there. let's see when I get the pods back, the condition of the furniture when I move into my new place in 3 weeks

Had a problem with the pick up date that delayed the delivery at the final location, however they managed it professionally and made an adjustment that exceeded my expectations.

PODS was excellent to work with. My only advice would be to schedule early to ensure you can schedule the drop off and pick up dates you want.

Good company and everything went as planned with them. Liked that I could do everything online.

Very prompt, with plenty of notification

the only mistake that I made was purchasing a POD that was too small. Always go bigger so that you are prepared. Excellent choice with a POD, I would definitely use them again.

Dropped Pods early. WOW That never happens. Very professional. picked them up when expected. Again - very professional.

so far so good were half way there. very pleased this far into it.

The Pod it self is Great. But I have a Huge issue with the price. I ordered 2 with the understanding that if I canceled 1 the price would split in 1/2 that is not the case. When we canceled the second Pod the 1st Pod became more expensive the price did not split in 2 we now pay over a 1,000. More for the first Pod on its own. Beware of there taxes we are being charged over $400.00 in taxes. The 20 ft U hall moving truck we rented is 1/2 the price of the Pod and NO taxes! We have not loaded or picked up the truck yet but have paid for it. We will never rent from Pod again. They say they tape all conversations I told them to pull the conversation with the booking agent and honor the 50% split. I'm still waiting. I will be following up with them and contacting the Better business bureau.

PODS are great. However, you must stay on top of them or your container will sit forever racking up charges. Call them and check your account at least once per week.

POD was ok for a cheaper alternative to a moving service. I had a few things get damaged but that's par for the course. My only complaint is that they tell you delivery/pickup just needs to be scheduled a week before then they charge you extra if you want it done the same day. That was a hassle. Otherwise I was happy with the service.

Very helpful and flexible

Very polite men. Very efficient.

The folks at PODS were great. I called numerous times with questions and concerns and every single time they were polite, responsive, and solved my issues. I would use them again. They were more expensive than a truck rental, but since my daughter had some time lag between moving out of her old apartment and moving into the new one, the 10-day storage was well worth it.

The pod arrived on time and was picked up on time. Thin

They told me I needed 2 pods, and they were correct. They were very helpful and took the time to make me feel at ease with my choices.

Overall, I was happy with using PODS. Certainly was perfect for my situation - I didn't have time to fully load a truck, drive it the 850 miles and unload it. This allowed me to load the POD at my pace and then schedule some help to unload it at the destination. My only nit pick is that when I called to schedule the final pick up of the POD (it was all unloaded and we were done using it), they were unable to come get in for another 9 days...which was exactly one month after they delivered it. Since I was on auto-pay, they charged me the 2nd month rent. I expect that this will be refunded and will keep an eye out for it in the next week or so.

Not flexible with timing nor delivery/pickup windows, though drivers were nice. They ultimately were cheapest for the move across 4 states, but could careless about being flexible or being conducive to our schedules. Moving is stressful, they made it more stressful.

On time dropping off and picking up.

On time delivery worked out perfectly.

Courteous and reliable. They were able to adjust the time for when the pod was to be picked up at my previous house. That alone was so appreciated.

Pod was delivered on time and put where I wanted it

The individual that actually picked-up and dropped-off the pod I give five stars. The folks that initially scheduled the pod, that was another story. I asked for same day drop-off and pick-up and they said that was possible if we selected the appropriate time window, which we did. However, when I called back to confirm the pod the day before they (Pods) were unaware of the time window we previously discussed as reasonable. Had I not called back to clear things up, the time window for the movers and Pod would not have aligned. I then had to pay a special premium fee to get the same day service I requested in the first place. The folks I dealt with were all very nice, but there was a clear communication/messaging breakdown at Pods.

Great system. They were quick to deliver and pick up as requested

Lawrence & Family Movers arrived on time, worked very hard and did not waste any time. They had completed the job in less than two hours. I would defiantly use them again if needed. Thank you M Lindenberger

I would use this company again. It made my life so much easier not having to rent a U-Haul and drive across country. The workers that picked up and dropped off the container were very friendly and courteous. Great experience!

always friendly and on time