PODS® Reviews

Jennifer B

San Diego, CA
Wrote a review on 7/17/2017
PODS Review
(4 out of 5 rating)

PODS provided efficient service and the POD was placed exactly where i had instructed. There was a bit of miscommunication on the rental of the moving blankets (they were not provided with the delivery of my pod and when I called to find out what happened I was advised they ran out of blankets and they would refund me. Then they told me I could submit a new order to purchase them, although I only wanted to rent them so I went out and found them cheaper somewhere else just days before my move).

Distance: 1 mi
Cost: $500
Per. Mile: $500
SqFt. Moved: 2,143

Eileen I

Sherrills Ford, NC
Wrote a review on 7/17/2017
PODS Review
(5 out of 5 rating)

Terrific service at all levels. Highly recommend. Professional and always available

Distance: 800 mi
Cost:
Per. Mile:
SqFt. Moved: 2,700

Sacha M

Euless, TX
Wrote a review on 7/17/2017
PODS Review
(4 out of 5 rating)

The pod I received was very spacious, I had enough room to store more than I actually put in the POD.

Distance: 20 mi
Cost: $500
Per. Mile: $25.00
SqFt. Moved: 760

Martin H

Bluffton, SC
Wrote a review on 7/17/2017
PODS Review
(5 out of 5 rating)

The POD showed when promised, the drivers also called about 45 minutes before delivery

Distance: 3,000 mi
Cost: $3,500
Per. Mile: $1.17
SqFt. Moved: 1,000

Freddy M

Tampa, FL
Wrote a review on 7/17/2017
PODS Review
(5 out of 5 rating)

Very affordable option

Distance: 30 mi
Cost: $200
Per. Mile: $6.67
SqFt. Moved: 4,000

Alexandra Z

Clearwater Beach, FL
Wrote a review on 7/17/2017
PODS Review
(5 out of 5 rating)

My PODs was delivered on time and picked up during the scheduled time. Very convenient for me. I would use them again.

Distance: 2,400 mi
Cost: $3,600
Per. Mile: $1.50
SqFt. Moved: 1,600

Maria B

Denver, CO
Wrote a review on 7/17/2017
PODS Review
(5 out of 5 rating)

The team showed up on time. In fact, I was a bit delayed and they patiently waited for 15 minutes without charge. Outstanding! They were prepared and worked VERY hard to complete the job in 2 hours. They treated all my belongings with care. Despite their exhaustion (I was the third job on a Friday) both guys remained cheerful and motivated. I would highly recommend them. They helped me unload a 16' POD.

Distance: 1 mi
Cost: $250
Per. Mile: $250
SqFt. Moved: 1,200

Renee Q

West Newton, MA
Wrote a review on 7/17/2017
PODS Review
(3 out of 5 rating)

Don't plan your workers on the time Pods says they will be there! In my experience they don't take your preference into consideration.

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Konstatin M

San Diego, CA
Wrote a review on 7/16/2017
PODS Review
(5 out of 5 rating)

We moved from Midwest and west coast. We are definitely happy with PODS service: got very competent support via phone (addressing all our questions and requests), pick up and delivery on time. The containers placed exactly as requested. The move went very smoothly.

Distance: 2,000 mi
Cost:
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Ron A

Central Point, OR
Wrote a review on 7/16/2017
PODS Review
(5 out of 5 rating)

The POD was delivered on time, picked up as scheduled on both ends of our move. I was concerned that after over a year of storage time while we waited for our new home to be built, our things might smell bad. But they are fine.

Distance: 400 mi
Cost:
Per. Mile:
SqFt. Moved: 1,850

Nancy P

Stuart, FL
Wrote a review on 7/16/2017
PODS Review
(5 out of 5 rating)

Easy to schedule, reasonable price, very happy to have climate controlled storage available. Container clean on delivery. Driver friendly and courteous despite a day full of thunderstorms. Delivered and picked up right on schedule. Second time using PODS. Would definitely use again.

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Francis M

Austin, TX
Wrote a review on 7/16/2017
PODS Review
(5 out of 5 rating)

The PODS representatives were knowledgeable, answered all questions, and were well versed in the whole process. The POD was delivered and picked up exactly when promised.

Distance: 1,300 mi
Cost: $2,000
Per. Mile: $1.54
SqFt. Moved:

Bob M

Memphis, TN
Wrote a review on 7/16/2017
PODS Review
(5 out of 5 rating)

On time dropping off and picking up containers.

Distance: 1,000 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Brian D

Sterling, VA
Wrote a review on 7/15/2017
PODS Review
(5 out of 5 rating)

So far so good - haven't received it on the other end yet

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Bradley A

Verona, WI
Wrote a review on 7/15/2017
PODS Review
(5 out of 5 rating)

This is the second time we used PODS for a long distance move and would indeed use them again. It is easy, affordable, and beats paying for gas, driving the truck, and the hassle of parking it. The drivers are great and the customer service is top-notch. Both times are items arrived in perfect condition, exactly how we packed them.

Distance: 1,400 mi
Cost: $2,500
Per. Mile: $1.79
SqFt. Moved: 1,200

Marlee B

Novato, CA
Wrote a review on 7/15/2017
PODS Review
(5 out of 5 rating)

So far so good! It's been loaded and is in storage. Dropped off and picked up on time.

Distance: 1,719 mi
Cost: $2,500
Per. Mile: $1.45
SqFt. Moved: 650

Craig B

Issaquah, WA
Wrote a review on 7/15/2017
PODS Review
(4 out of 5 rating)

We had a mixup in container delivery. Reached out to their customer service and never got a callback. Communication needs to improve,

Distance: 300 mi
Cost:
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SqFt. Moved:

Ellen M

Acton, ME
Wrote a review on 7/15/2017
PODS Review
(5 out of 5 rating)

They were great,everything went smoothly

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victor m

South Jordan, UT
Wrote a review on 7/14/2017
PODS Review
(5 out of 5 rating)

POD was delivered and picked up on time. The driver called me both times well in advanced to let me know that he was on his way!

Distance: 711 mi
Cost: $2,000
Per. Mile: $2.81
SqFt. Moved: 1,100

Dorothy P

Chicago, IL
Wrote a review on 7/14/2017
PODS Review
(5 out of 5 rating)

Pod was not large enough for my move. I had to order a second Pod which was an extra expense I did not expect to have.

Distance:
Cost: $5,500
Per. Mile:
SqFt. Moved: 1,550

Gary G

Manteca, CA
Wrote a review on 7/14/2017
PODS Review
(5 out of 5 rating)

Pod was delivered and returned to us as we needed it. We will use them again.

Distance: 6 mi
Cost: $500
Per. Mile: $83.33
SqFt. Moved: 2,900

Anita C

Longview, WA
Wrote a review on 7/14/2017
PODS Review
(5 out of 5 rating)

Not impressed with how the billing shows on my credit card. But it was a great way to get packed at our leisure. And probably would use them again.

Distance: 1,500 mi
Cost: $5,000
Per. Mile: $3.33
SqFt. Moved: 3,600

Joe P

Phoenixville, PA
Wrote a review on 7/14/2017
PODS Review
(4 out of 5 rating)

Customer service was thorough. Initial delivery had a little hiccup. Move was seamless.

Distance: 10 mi
Cost: $500
Per. Mile: $50.00
SqFt. Moved: 2,500

Linda S

Dallas, TX
Wrote a review on 7/14/2017
PODS Review
(2 out of 5 rating)

Really disappointed by PODS - scheduling error on their end which they finally rectified but only after 4 calls and 4 customer service team members got involved.

Distance: 1,200 mi
Cost: $2,600
Per. Mile: $2.17
SqFt. Moved: 6,500

Michael S

San Pedro, CA
Wrote a review on 7/14/2017
PODS Review
(3 out of 5 rating)

Never made the 3 hour window. At least an hour late.

Distance: 1,000 mi
Cost: $3,000
Per. Mile: $3.00
SqFt. Moved: 1,600

Brian M

San Diego, CA
Wrote a review on 7/13/2017
PODS Review
(5 out of 5 rating)

Couldn't have been easier, and it's fun to watch the pod being delivered!

Distance: 1,100 mi
Cost: $4,000
Per. Mile: $3.64
SqFt. Moved: 1,900

Ronald A

Walled Lake, MI
Wrote a review on 7/13/2017
PODS Review
(4 out of 5 rating)

Our experience was very good, the only thing that was difficult was timing the loading of the Pod with the removal and our vacating our home which had been sold.

Distance: 30 mi
Cost: $800
Per. Mile: $26.67
SqFt. Moved: 1,800

Richard D

Massillon, OH
Wrote a review on 7/13/2017
PODS Review
(5 out of 5 rating)

PODS was awesome. They delivered and picked up the POD as scheduled with NO problems at all. I highly recommend PODS for your moving needs.

Distance: 1,400 mi
Cost: $2,500
Per. Mile: $1.79
SqFt. Moved: 1,350

Jean W

Milwaukee, WI
Wrote a review on 7/12/2017
PODS Review
(5 out of 5 rating)

They were on time both for delivery and pickup.

Distance: 2,600 mi
Cost:
Per. Mile:
SqFt. Moved: 1,700

Bruce P

Dimondale, MI
Wrote a review on 7/12/2017
PODS Review
(1 out of 5 rating)

Pods seems like a good idea but in reality, not good at all. Algorithms used to compute space is way off. Drivers late (very late) for original pick up and also very late for final pick up. Supposed to deliver both pods on Saturday. Had moving crew scheduled for Sunday. Only delivered one pod. Said the other one wouldn't fit in the driveway so would be delivered Monday. Rescheduled moving company and another driver delivered the other pod and parked it in driveway once straightened the first one! Very very bad experience and no one at headquarters ever asked how they could make it right.

Distance: 15 mi
Cost: $900
Per. Mile: $60.00
SqFt. Moved: 2,500

Rich R

Riverhead, NY
Wrote a review on 7/10/2017
PODS Review
(5 out of 5 rating)

Professional and accommodating. I'd hire them again in a heartbeat.

Distance: 30 mi
Cost:
Per. Mile:
SqFt. Moved: 3,099

Lloyd B

Clarendon Hills, IL
Wrote a review on 7/10/2017
PODS Review
(4 out of 5 rating)

They're facilities are great but they're not very flexible with scheduling. Scheduling must be done days or weeks in advance and during select hours, given the hours of the specific location, which the national number(office) has little control over, and so on.

Distance: 14 mi
Cost: $3,100
Per. Mile: $221
SqFt. Moved: 2,966

Ashley P

Saint Louis, MO
Wrote a review on 7/10/2017
PODS Review
(4 out of 5 rating)

The phone operator made it seem like two containers would easily fit in a standard size driveway, though the driver disagreed, and put our second container in the middle of the street, nearly two feet off the curb.

Distance: 1,450 mi
Cost: $5,000
Per. Mile: $3.45
SqFt. Moved: 1,600

John S

Rochester, NY
Wrote a review on 7/9/2017
PODS Review
(4 out of 5 rating)

Driver ripped the side of the lawn both when he placed the pod in driveway and also when he picked it back up for storage. I ordered a lock, which was supposed to be placed in the container, but there was nothing in it so I had to purchase one at Home depot myself.

Distance: 54 mi
Cost: $900
Per. Mile: $16.67
SqFt. Moved: 1,500

Allison L

Saint Louis, MO
Wrote a review on 7/9/2017
PODS Review
(1 out of 5 rating)

No help from customer service pod arriv d at night...late.

Distance: 2,000 mi
Cost: $2,900
Per. Mile: $1.45
SqFt. Moved: 800

Terry C

San Antonio, TX
Wrote a review on 7/9/2017
PODS Review
(5 out of 5 rating)

I was pleased with pos service to move my household items

Distance: 990 mi
Cost: $2,000
Per. Mile: $2.02
SqFt. Moved: 1,100

Gowri G

Chandler, AZ
Wrote a review on 7/9/2017
PODS Review
(5 out of 5 rating)

Stick to their words and delivered the goods on time for long distance move. Will recommend to my colleagues.

Distance: 1,100 mi
Cost: $2,800
Per. Mile: $2.55
SqFt. Moved: 3,400

Ginny T

Chapel Hill, NC
Wrote a review on 7/8/2017
PODS Review
(5 out of 5 rating)

I liked using PODS. It was cheaper than a full-service moving company, and they did what they said they'd do.

Distance: 2,700 mi
Cost: $4,800
Per. Mile: $1.78
SqFt. Moved: 1,500

Kenneth K

Encinitas, CA
Wrote a review on 7/8/2017
PODS Review
(4 out of 5 rating)

Pods picked up, stored for 10 months and delivered as promised. Drivers are courteous and helpful. Warning-make sure that your location can accept the size of the truck, pod and pod lift. Width, height and depth that includes the pod lifting mechanism is critical to avoid additional costs.

Distance: 2,100 mi
Cost: $3,000
Per. Mile: $1.43
SqFt. Moved: 1,100

Patty and Lauren Z

Crestwood, KY
Wrote a review on 7/8/2017
PODS Review
(3 out of 5 rating)

Average review is based on that their is NO way the 16' POD can fit 3 whole rooms, as described, when ordered (only fit maybe 2 rooms of substantial, solid furniture and had to rent a truck for 2 days to complete the move). People who delivered were good and helpful.

Distance:
Cost: $1,500
Per. Mile:
SqFt. Moved: 2,000

Candace T

Frederick, MD
Wrote a review on 7/8/2017
PODS Review
(4 out of 5 rating)

Served my purpose for moving. Total estimate cost for three months came to about $1200.00. Too many extra cost to this service. They should be able to pro-rate you weekly instead of monthly.

Distance: 10 mi
Cost: $1,200
Per. Mile: $120
SqFt. Moved: 1,200

Suzanne A

Santa Rosa, CA
Wrote a review on 7/8/2017
PODS Review
(2 out of 5 rating)

We had one 16' POD for some of our things when we staged our home for sale in March. Then in June we had a second 16' POD delivered for the rest of our stuff, but it wasn't big enough. This was a cross country move for myself and my partly disabled husband and we had to catch a plane the next day to move to our new home thousands of miles away. We feel PODs customer service should have advised us at the beginning that based on the size of our home and our furniture, etc, that we should have reserved another POD just in case. They failed to do so, and when I called in desperation the day the movers told us the POD wasn't big enough, one of the reps even had the nerve to tell me that we should just give some of our things away! Things we worked hard for, some of which are irreplaceable. We were counting on them to advise us, and ended up with an awful situation. It was only with the help of the moving company that we were able to find a solution to get the rest of our things to our new home. Maybe we just had a couple of bad customer service reps, but we would hesitate to use them again.

Distance: 2,400 mi
Cost: $12,000
Per. Mile: $5.00
SqFt. Moved: 1,432

Carrie E

Bellevue, WA
Wrote a review on 7/7/2017
PODS Review
(5 out of 5 rating)

They were very responsive to multiple last minute changes and updates from me, even during a busy moving weekend. I appreciate both the fast help when a change could be made and the professionalism when it couldn't.

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elizabeth w

Virginia Beach, VA
Wrote a review on 7/7/2017
PODS Review
(5 out of 5 rating)

Delivered on time (OK he was early) and exactly where I wanted it. Pick up tomorrow - great so far. They were accommodating about extending my pick up date.

Distance: 200 mi
Cost: $1,200
Per. Mile: $6.00
SqFt. Moved: 850

Demie A

Nolensville, TN
Wrote a review on 7/7/2017
PODS Review
(5 out of 5 rating)

great delivery service, punctual on delivery and pick up.

Distance: 5 mi
Cost: $850
Per. Mile: $170
SqFt. Moved: 5,000

john s

Itasca, IL
Wrote a review on 7/6/2017
PODS Review
(5 out of 5 rating)

costly but glad they were there. let's see when I get the pods back, the condition of the furniture when I move into my new place in 3 weeks

Distance: 5 mi
Cost: $800
Per. Mile: $160
SqFt. Moved: 2,000

Mike B

Minnetonka, MN
Wrote a review on 7/6/2017
PODS Review
(4 out of 5 rating)

Had a problem with the pick up date that delayed the delivery at the final location, however they managed it professionally and made an adjustment that exceeded my expectations.

Distance: 1,600 mi
Cost:
Per. Mile:
SqFt. Moved: 400

Erin R

Portland, OR
Wrote a review on 7/5/2017
PODS Review
(5 out of 5 rating)

PODS was excellent to work with. My only advice would be to schedule early to ensure you can schedule the drop off and pick up dates you want.

Distance: 200 mi
Cost: $1,500
Per. Mile: $7.50
SqFt. Moved: 800
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