PODS provided efficient service and the POD was placed exactly where i had instructed. There was a bit of miscommunication on the rental of the moving blankets (they were not provided with the delivery of my pod and when I called to find out what happened I was advised they ran out of blankets and they would refund me. Then they told me I could submit a new order to purchase them, although I only wanted to rent them so I went out and found them cheaper somewhere else just days before my move).

Terrific service at all levels. Highly recommend. Professional and always available

The pod I received was very spacious, I had enough room to store more than I actually put in the POD.

The POD showed when promised, the drivers also called about 45 minutes before delivery

Very affordable option

My PODs was delivered on time and picked up during the scheduled time. Very convenient for me. I would use them again.

The team showed up on time. In fact, I was a bit delayed and they patiently waited for 15 minutes without charge. Outstanding! They were prepared and worked VERY hard to complete the job in 2 hours. They treated all my belongings with care. Despite their exhaustion (I was the third job on a Friday) both guys remained cheerful and motivated. I would highly recommend them. They helped me unload a 16' POD.

Don't plan your workers on the time Pods says they will be there! In my experience they don't take your preference into consideration.

We moved from Midwest and west coast. We are definitely happy with PODS service: got very competent support via phone (addressing all our questions and requests), pick up and delivery on time. The containers placed exactly as requested. The move went very smoothly.

The POD was delivered on time, picked up as scheduled on both ends of our move. I was concerned that after over a year of storage time while we waited for our new home to be built, our things might smell bad. But they are fine.

Easy to schedule, reasonable price, very happy to have climate controlled storage available. Container clean on delivery. Driver friendly and courteous despite a day full of thunderstorms. Delivered and picked up right on schedule. Second time using PODS. Would definitely use again.

The PODS representatives were knowledgeable, answered all questions, and were well versed in the whole process. The POD was delivered and picked up exactly when promised.

On time dropping off and picking up containers.

So far so good - haven't received it on the other end yet

This is the second time we used PODS for a long distance move and would indeed use them again. It is easy, affordable, and beats paying for gas, driving the truck, and the hassle of parking it. The drivers are great and the customer service is top-notch. Both times are items arrived in perfect condition, exactly how we packed them.

So far so good! It's been loaded and is in storage. Dropped off and picked up on time.

We had a mixup in container delivery. Reached out to their customer service and never got a callback. Communication needs to improve,

They were great,everything went smoothly

POD was delivered and picked up on time. The driver called me both times well in advanced to let me know that he was on his way!

Pod was not large enough for my move. I had to order a second Pod which was an extra expense I did not expect to have.

Pod was delivered and returned to us as we needed it. We will use them again.

Not impressed with how the billing shows on my credit card. But it was a great way to get packed at our leisure. And probably would use them again.

Customer service was thorough. Initial delivery had a little hiccup. Move was seamless.

Really disappointed by PODS - scheduling error on their end which they finally rectified but only after 4 calls and 4 customer service team members got involved.

Never made the 3 hour window. At least an hour late.

Couldn't have been easier, and it's fun to watch the pod being delivered!

Our experience was very good, the only thing that was difficult was timing the loading of the Pod with the removal and our vacating our home which had been sold.

PODS was awesome. They delivered and picked up the POD as scheduled with NO problems at all. I highly recommend PODS for your moving needs.

They were on time both for delivery and pickup.

Pods seems like a good idea but in reality, not good at all. Algorithms used to compute space is way off. Drivers late (very late) for original pick up and also very late for final pick up. Supposed to deliver both pods on Saturday. Had moving crew scheduled for Sunday. Only delivered one pod. Said the other one wouldn't fit in the driveway so would be delivered Monday. Rescheduled moving company and another driver delivered the other pod and parked it in driveway once straightened the first one! Very very bad experience and no one at headquarters ever asked how they could make it right.

Professional and accommodating. I'd hire them again in a heartbeat.

They're facilities are great but they're not very flexible with scheduling. Scheduling must be done days or weeks in advance and during select hours, given the hours of the specific location, which the national number(office) has little control over, and so on.

The phone operator made it seem like two containers would easily fit in a standard size driveway, though the driver disagreed, and put our second container in the middle of the street, nearly two feet off the curb.

Driver ripped the side of the lawn both when he placed the pod in driveway and also when he picked it back up for storage. I ordered a lock, which was supposed to be placed in the container, but there was nothing in it so I had to purchase one at Home depot myself.

No help from customer service pod arriv d at night...late.

I was pleased with pos service to move my household items

Stick to their words and delivered the goods on time for long distance move. Will recommend to my colleagues.

I liked using PODS. It was cheaper than a full-service moving company, and they did what they said they'd do.

Pods picked up, stored for 10 months and delivered as promised. Drivers are courteous and helpful. Warning-make sure that your location can accept the size of the truck, pod and pod lift. Width, height and depth that includes the pod lifting mechanism is critical to avoid additional costs.

Average review is based on that their is NO way the 16' POD can fit 3 whole rooms, as described, when ordered (only fit maybe 2 rooms of substantial, solid furniture and had to rent a truck for 2 days to complete the move). People who delivered were good and helpful.

Served my purpose for moving. Total estimate cost for three months came to about $1200.00. Too many extra cost to this service. They should be able to pro-rate you weekly instead of monthly.

We had one 16' POD for some of our things when we staged our home for sale in March. Then in June we had a second 16' POD delivered for the rest of our stuff, but it wasn't big enough. This was a cross country move for myself and my partly disabled husband and we had to catch a plane the next day to move to our new home thousands of miles away. We feel PODs customer service should have advised us at the beginning that based on the size of our home and our furniture, etc, that we should have reserved another POD just in case. They failed to do so, and when I called in desperation the day the movers told us the POD wasn't big enough, one of the reps even had the nerve to tell me that we should just give some of our things away! Things we worked hard for, some of which are irreplaceable. We were counting on them to advise us, and ended up with an awful situation. It was only with the help of the moving company that we were able to find a solution to get the rest of our things to our new home. Maybe we just had a couple of bad customer service reps, but we would hesitate to use them again.

They were very responsive to multiple last minute changes and updates from me, even during a busy moving weekend. I appreciate both the fast help when a change could be made and the professionalism when it couldn't.

Delivered on time (OK he was early) and exactly where I wanted it. Pick up tomorrow - great so far. They were accommodating about extending my pick up date.

great delivery service, punctual on delivery and pick up.

costly but glad they were there. let's see when I get the pods back, the condition of the furniture when I move into my new place in 3 weeks

Had a problem with the pick up date that delayed the delivery at the final location, however they managed it professionally and made an adjustment that exceeded my expectations.

PODS was excellent to work with. My only advice would be to schedule early to ensure you can schedule the drop off and pick up dates you want.