Excellent value add service

Some things appeared to have some water damage.

The driver was excellent who delivered my container, so kind, nice and careful. The POD was in excellent condition and I chose the POD because of their hydraulic(I think that is right) system in delivering & picking up as it kept the container level.

on time delivery and pickup of PODS. Driver was courteous and professional.

PODS WORKS SO WELL. EVERYONE ON THE PHONE WAS HELPFUL. THEY KEEP THEIR WORD ABOUT THE TIME FRAME THEY GIVE YOU. I HIGHLY RECOMMEND THEM

No issues so far - POD showed up on time and they have been very helpful with schedule changes.

The start was good and they delivered the pod on schedule for us to fill it with our items. The delivery of our items was a little rockier and there was a delay that was not communicated until we called them. I would probably not use them for a move again but for storage it would be great!

Worked perfectly as they said it would, no problems with storage, and PODS always arrived and were picked up when they were supposed to be. Just wish the service was cheaper, but I believe it was worth the money.

Overall great company. Had two pods delivered on different days - wish they'd combined the bill for that. They did fantastic delivering, picking up, re-delivering, and final pick-up...Would use again.

Everything arrived on time in about 1 week

I was very happy with the PODS. Everything arrived on time in just over 1 week.

The pick up and drop off was on time and the pod was clean and easy to use.

Everything was packed in the POD Nothing broke in the long move. They did a great job.

2 16 foot pods great.

PODS was easy to deal with, easy to contact, very clear about charges, and on schedule. Our property arrived in good condition and appeared to have been protected as PODS advertises. I rate the service excellent. The downside is, if you have a three bedroom house, one sixteen ft. container won't be nearly enough!

The drivers were on time and helpful. My poor rating is solely based on PODS estimate on the number of containers I would need. They said two would be plenty, based on a phone call with me. They were wrong. I had to rent a Penske truck because two were not enough. Dissapointed. I would not not recommend PODS unless they changed their process to include a pre-move site visit to ensure a proper estimate.

Generally a good way to go. Some damage in transport so not a perfect move.

A good moving option. Allows you to take your time. Works like UPS, but on a large scale.

Start to finish great job. Nothing moved nothing damaged.

A door to door cost effective service

Delivered and picked up on time with no damage to property.

Delivered and picked up container on schedule

POD delivered on time, driver very experienced manipulating POD

We had used PODS several times over the past two decades. Our last experience was a nightmare. It is very obvious that our POD was dropped. About 50% of our possessions were destroyed. We were heartbroken when we opened our POD to see everything sideways. When the POD was packed, everything was tucked in place. Nothing made sense except that somehow the container was dropped.

We haven't completed the move yet

We didn't get to a good start with PODS unfortunately which soured things a little. First, they were supposed to deliver the POD in the afternoon so we can start moving that night and into the following day. The driver called and told us they'd come in around 4-ish. Okay, that will work. Driver called again and told us the container he had was problematic and he has to go back and get a new one and so it'll push us into the evening. Got the POD around 7pm. Well that's a bummer, but we can still work it out. The following day, they called and now they're ahead of schedule and they'd be picking it up at 2:00pm. We were still about an hour or so away from finishing and so called up PODS to see if they can just delay a little bit, maybe get a meal or something, but told us no. They'd have to schedule it for another day... which was 3 days away would be the earliest. This delay pushed the interstate move and missed the target moving day by a day (which is actually the weekend). For delivery, I just paid the extra cost to get "guaranteed" delivery time... and it worked. PODS container got delivered on-time, stuff got out as planned, and they picked it up without the initial time crunch. Another thing... we paid for blanket rental which they gladly put on our invoice. POD that got delivered... didn't have any blankets. We scrambled to get new ones during moving day. When I called them up to ask about it... apparently they don't do blanket rentals for an interstate move! Should have told us when we booked it then... it was booked same time we booked the POD. OTHER than all of that... overall, subjectively, it was still a good experience and would still consider them on my next move.

Workers arrived on time. However, on previous load of pod in June, the workers were very professional and did an excellent job of loading the first pod. However this time workers appeared not to be trained or prepared in proper loading techniques. Things were loaded haphazardly and ropes securing the items were loose. They said they did not have room to load my patio table but there were large gaps in the middle and back of the pod. They were very polite and worked hard but what I expect from Hire a helper and Unlimited moving services is movers with experience in packing and movingfurniture and household goods efficiently to fill the completelyu fill the POD without damage. Later in the day I found a large piece of the foot of my cherrywood 4 poster bed lying in the driveway. After the great job on the first POD. I am very disappoint in the move this time and if this is an example of usual workers sent out, I would not use Unlimited Moving services again. Please respond. Donna M Thomas

Customer service was great and they showed up on time, but the door of the POD was faulty and thank goodness I checked it before they picked it up because the door would not stay shut even with lock. I had to get help to fix the door. I was disappointed in the lack of safety.

Much easier than traditional storage for moving

Pods have been great at this end. On time and professional.

The PODS experience was excellent - gave us the flexibility we needed in both loading and unloading at a decent cost compared to other options. Combined with loaders and unloaders contracted on each end, and out costs were reasonable. Will definitely use them again.

PODS did great. The only thing that i didn't like is it took over a week to get my POD delivered once they picked it up.

Everything was fine. Scheduling was easy, I got updates about delivery and pick up times, and it was great that we didn't have to be home for any of it. We spent less overall than if we'd rented a truck and done the drive ourselves. We'd absolutely move this way again!

I needed three 16 ft pods so scheduling was a bit of a chore. Friendly service on the phone helped smooth the way.

Great company, very professional, highly recommend

I was delighted with my POD, the delivery service and pick-up, as well as the ease of loading.

My POD was delivered and placed exactly where I wanted it. It was removed on the day they said they would remove it. I would use this company again for a long distance move.

Excellent. Very happy we used PODS.

This was our first experience with Pods. We chose this company because they were reasonably priced. However, we were disappointed that one antique lawyer's bookcase was damaged. It arrived here broken on the top glass shelf, with the leaded glass bent in, which broke the wood at the bottom of the shelf. This was NOT the fault of Gary or D, and occurred due to improper packing back in Pennsylvania or shifting of the load in transit. We will be submitting a claim for damages to HireAHelper and/or Pods.

POD's has excellent customer service and great drivers who deliver and pick up the POD.

They are pricier than some, but reliable and easy.

Easy process and on time.

PODS arrived effortlessly and on time. Very impressed.

The whole experience was really very good!!!!

Had a great experience with PODS and Hire Helper. Saved at least $5000, not having to use full-service long distance movers.

There was a slight hiccup in the initial pricing quote, but the service was good.

Not finished with move so can't really review yet.

Great customer service when called several times for information.