Not done yet, waiting for pickup, but so far very good experience.

very polite when making the appointment and made recommendation on the sizes of the container

The company was very efficient, and I appreciated them letting me know exactly when the POD would be delivered and picked up.

My PODS were delivered on time, However I do have to say that when I moved from Fredericksburg back to Richmond the PODS were stored in Manassas instead of being brought down to Richmond. I cannot figure that one out.

Could have used a bigger container.

My customer satisfaction with this transaction was poor. I even went as far as to open a customer complaint and filed with the BBB. I have utilized the PODS systems for a little over 3 years for storage of my items in California. When I decided to make an out of state move I called and they originally quoted me a price so I agreed to have the pod brought to my residence to finish packing items. But when I came time for pick up the quote had expired and they issued a new quote that was double the price of the original. I unfortunately didn't have time to unpack and find alternate transportation for my items so I agreed to pay. My pod then was delayed for pick up for more than a week, in which caused more than a weeks delays in transportation and delivery to my new residence in Nevada. When I decided to open a customer service complaint the lady tried to offer me $25 in compensation and was blatantly rude and disrespectful. I would say PODS is fine for moving within state but not out of state and defiantly not to the Las Vegas warehouse!! Would not recommend to others! All in all it took a total of 3 and a half weeks to get my items back.

Delivered on-time and picked up on-time. Very seamless process.

this is the 5th time Ive used Pods, they always are exactly on time and most professional. And they are flexible if you have to change things up with your schedule.

We are just beginning the move process. This particular Pod had no side panels to secure the home goods with tie straps or rope. Only a few metal rings at the midpoint of the container were in the container for securing the load.

So far we can not give a final review for the POD, due to we have only have it delivered and we are still in transit. As for now, the customer service at the time we booked the POD, was very professional. The POD was delivered on a 3 hour window as we were told. It was a nice and clean container and it was placed just where we needed it. The driver gave us instructions, that were very clear and easy to follow.

Container delivered and picked up on time. Currently they are stored at PODs location in Hayward, CA as we are not quite ready to ship them as yet.

Pod delivered on day they said. Good communication.

PODS arrived in the estimated time window and were dropped off/picked up/ moved without any problems. The PODS were easy to load and had hooks for securing everything with our straps. My only complaint is that the third POD was old and had experienced leaks in the past. I would use this company again.

Destroyed the neighboor's grass when picking up the pod from 1st location! Otherwise, great.

Dropped off on time and driver very pleasant and gave me tips on loading the pod.

This was an excellent option for me since we didn't have too much over-sized or very heavy furniture. Having the POD delivered in NJ and transported to New Mexico worked very well on each end. Drivers we're efficient, courteous, and on time. I would use pods again especially for a long distance move.

We're two or three hours late. Other wise no problems so far

The number of containers needed was not estimated properly. I needed to order another one last minute. the first POD was great, the other 2 were the older ones with wood side beams that takes up too much space.

Nothing broken, but the pod looks like it was dropped somewhere along the line and racked the door didn't lock back after I the initial time I unlocked it so it sat here overnight unlocked.

The driver who dropped off the container was good and professional. But the driver that came to pick up was way earlier than estimated time window and just left without getting in touch with me! Irresponsible!! Sounds like he's in a rush to finish up for the day!

I really liked the PODs experience. We needed moving and storage. They were helpful and extremely knowledgeable right from the start. They kept me apprised of next steps and walked me though each step as it was happening. Granted we've only gone through to the pickup stage. We still have the cross-country transport and redelivery but so far so good and I would recommend them.

So far, so good. Not finished yet.

Hiring PODS worked extremely well for me. I sold my house quickly and did not know where I was going. Needed to store my things and decide later where and when I would need them. PODS dropped off and picked up the container as arranged. Everytime I called with questions their personnel were so helpful and courteous. They updated and e-mailed me after every change to my order (with a smile). I work and was not able to be there for delivery or pick up of the POD. They kept me informed of the windows in which they would deliver and pick up. They were always on time. My property was not damaged and they placed the POD exactly where I told them to. PODS was also able to refer me to movers that would load the POD, and at age 60 I needed that. I chose PODS because I did not want to take by belongings to a storage facility, unload, find a place, pack from the storge facility and then unload at my new location. I also chose them because my sister and brotherlaw used them and they where ecstactic with their experience with them. I highly recommend PODS as your moving source.

Very helpful and friendly. Billing was organized. I was happy to have a safe place to store my property while I was in between homes.

We haven't received the POD yet on the delivery end, but the drop off for loading and pickup the same day was seamless - they were right on time, checked in when they were supposed to - they were great. Thanks!

Very easy to work with. Answered all our questions. Drop off and pick up schedule was on time without any problems. Yes we would dedinitely use PODS again!!

We live in the country on a deer path and these guys maneuvered the 16' POD right up to our door. Best moving experience ever. Being able to pack at our speed was great. The advice that we received on packing was invaluable. Our treasures are now in storage until we have our new home.

Did not recommend the right size POD, even when I had them replace the first POD they brought because I could tell it would be too small.

Our belongings we in perfect condition.great job.

I had two occasions when scheduling was not made correctly. When I followed up the next representative said he had no record of it. Something is not right. Personnel on site delivering and picking up were excellent.

Using a POD from our move from MA to FL was awesome! They dropped it off on time to both locations, our items were unharmed, the customer service was AMAZING and they made sure to keep in contact with us during the whole process, especially with delivery and pick-up times. They are also VERY affordable and relieved alot of our worry and stress. Don't look further! GET A POD!!

PODS provided great customer service, and worked with my last minute requests.

Sent the wrong size POD. They exchanged the first one they sent because I told them it would be to small, and even the second one was small.

Overall using PODS was really efficient. However the container did not have any tie downs which required the loaders to be more creative with how they loaded the PODS to ensure items would stay in place.

Every problem was taken care of by staff. The pod arrived in each place in the window. We had a very good experience and will use them again.

THE POD SIZE WAS ENOUGH FOR MY SMALL HOME. THE CUSTOMER SERVICE WAS VERY GOOD DELIVERY WAS ON TIME

This company will charge your credit card and never give you a receipt. This company also have their own schedule, so they are no flexible. They block the streets, so your new or old neighbors will be mad at you.

Pods is excellent! They are easy to work with, and they send e-mails and call you throughout the process, and you can access your account online. The Pods driver always calls you when driver is on the way to drop off or pick up the Pod. In my case I needed to change my Pod pick up date by a day and Pods was able to do this for me. Pods service is more expensive but I believe it is well worth the extra cost. In our case, my wife and I wanted to also store the Pod for several months at their storage center, so that added to the cost. While we packed everything, using a Pod in conjunction with a crew to load and unload the Pod worked for us. We highly recommend Pods, as well as choosing a moving crew from the Pods website.

Awsome- got it into the driveway no problem.

pod itself was good. a little expensive but it was cross country from the NYC area. I am disappointed in the breakage that occurred - looks like one column of boxes shifted and fell down to destroy the curio and 1 china tote box. Luckily the contents of the box only had slight damage (a few pieces broken) but the grandfather clock, fish tank, antiques were all safe.

I was very disappointed that the pod would not hold all of

I chose PODs so we could pack at our pace, no mad rush to jam it all in a rental truck on move day. We also needed to have our belongings stored for a month during our reno. Pricing about the same for renting a storage space, so with the convenience of it parked in the driveway it made it easy and stress free. Scheduling was quick, customer service very helpful, the drivers were pros - impressed with their ability to park the pod in tight spots! Great communication throughout the process.

They did everything they said they would do. On time and on budget

Great service. Wonderful people. My problem was with the estimating of how many PODS in needed.

Great Job no problems!

PODs' has been a mixed bag. I think they are really good value storage and moving (since the pick up and delivery were free for me an included redelivery and pick up during the time things were stored. The downside is their online scheduling never worked once. The other things they did was move their entire facility with no notice to me. Seriously, I had them put my Pods out for access and went to the warehouse and they were no longer there. I called their 800 number and they didn't even know they weren't there. Long story short that was a pretty big pain, plus, not knowing they were going to take my container somewhere, I hadn't strapped everything down for moving. Anyway, overall, they were good and I'd use them again.

great job nothing broken.

prompt and professional