PODS® Reviews

Carolyn C

Marble Falls, TX
Wrote a review on 3/4/2017
PODS Review
(5 out of 5 rating)

We live in the country on a deer path and these guys maneuvered the 16' POD right up to our door. Best moving experience ever. Being able to pack at our speed was great. The advice that we received on packing was invaluable. Our treasures are now in storage until we have our new home.

Distance: 45 mi
Cost: $450
Per. Mile: $10.00
SqFt. Moved: 1,800

Bonnie C

Columbus, OH
Wrote a review on 3/3/2017
PODS Review
(3 out of 5 rating)

Did not recommend the right size POD, even when I had them replace the first POD they brought because I could tell it would be too small.

Distance: 10 mi
Cost: $900
Per. Mile: $90.00
SqFt. Moved: 1,240

Cynthia B

Reno, NV
Wrote a review on 3/3/2017
PODS Review
(4 out of 5 rating)

Our belongings we in perfect condition.great job.

Distance: 200 mi
Cost: $3,500
Per. Mile: $17.50
SqFt. Moved: 1,800

Larry S

Modesto, CA
Wrote a review on 3/2/2017
PODS Review
(4 out of 5 rating)

I had two occasions when scheduling was not made correctly. When I followed up the next representative said he had no record of it. Something is not right. Personnel on site delivering and picking up were excellent.

Distance: 2 mi
Cost: $700
Per. Mile: $350
SqFt. Moved: 2,400

Lisa K

Venice, FL
Wrote a review on 3/2/2017
PODS Review
(5 out of 5 rating)

Using a POD from our move from MA to FL was awesome! They dropped it off on time to both locations, our items were unharmed, the customer service was AMAZING and they made sure to keep in contact with us during the whole process, especially with delivery and pick-up times. They are also VERY affordable and relieved alot of our worry and stress. Don't look further! GET A POD!!

Distance: 1,500 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Keri A

Charlotte, NC
Wrote a review on 2/28/2017
PODS Review
(5 out of 5 rating)

PODS provided great customer service, and worked with my last minute requests.

Distance: 25 mi
Cost:
Per. Mile:
SqFt. Moved: 2,500

Bonnie C

Columbus, OH
Wrote a review on 2/28/2017
PODS Review
(2 out of 5 rating)

Sent the wrong size POD. They exchanged the first one they sent because I told them it would be to small, and even the second one was small.

Distance: 10 mi
Cost: $900
Per. Mile: $90.00
SqFt. Moved: 1,200

Lindzie G

Alexandria, VA
Wrote a review on 2/28/2017
PODS Review
(4 out of 5 rating)

Overall using PODS was really efficient. However the container did not have any tie downs which required the loaders to be more creative with how they loaded the PODS to ensure items would stay in place.

Distance: 517 mi
Cost: $2,500
Per. Mile: $4.84
SqFt. Moved: 850

Amanda & Cheryl G

Dallas, TX
Wrote a review on 2/27/2017
PODS Review
(5 out of 5 rating)

Every problem was taken care of by staff. The pod arrived in each place in the window. We had a very good experience and will use them again.

Distance: 750 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

PENNY C

Arvada, CO
Wrote a review on 2/27/2017
PODS Review
(5 out of 5 rating)

THE POD SIZE WAS ENOUGH FOR MY SMALL HOME. THE CUSTOMER SERVICE WAS VERY GOOD DELIVERY WAS ON TIME

Distance: 1,200 mi
Cost: $1,000
Per. Mile: $0.83
SqFt. Moved: 1,200

LUIS D

Longmont, CO
Wrote a review on 2/27/2017
PODS Review
(1 out of 5 rating)

This company will charge your credit card and never give you a receipt. This company also have their own schedule, so they are no flexible. They block the streets, so your new or old neighbors will be mad at you.

Distance: 20 mi
Cost: $2,500
Per. Mile: $125
SqFt. Moved: 3,000

James B

Chandler, AZ
Wrote a review on 2/27/2017
PODS Review
(5 out of 5 rating)

Pods is excellent! They are easy to work with, and they send e-mails and call you throughout the process, and you can access your account online. The Pods driver always calls you when driver is on the way to drop off or pick up the Pod. In my case I needed to change my Pod pick up date by a day and Pods was able to do this for me. Pods service is more expensive but I believe it is well worth the extra cost. In our case, my wife and I wanted to also store the Pod for several months at their storage center, so that added to the cost. While we packed everything, using a Pod in conjunction with a crew to load and unload the Pod worked for us. We highly recommend Pods, as well as choosing a moving crew from the Pods website.

Distance: 1,200 mi
Cost: $2,400
Per. Mile: $2.00
SqFt. Moved: 1,400

Susan A

Park Ridge, NJ
Wrote a review on 2/24/2017
PODS Review
(5 out of 5 rating)

Awsome- got it into the driveway no problem.

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Janice R

Kuna, ID
Wrote a review on 2/23/2017
PODS Review
(5 out of 5 rating)

pod itself was good. a little expensive but it was cross country from the NYC area. I am disappointed in the breakage that occurred - looks like one column of boxes shifted and fell down to destroy the curio and 1 china tote box. Luckily the contents of the box only had slight damage (a few pieces broken) but the grandfather clock, fish tank, antiques were all safe.

Distance: 3,000 mi
Cost: $4,800
Per. Mile: $1.60
SqFt. Moved:

Ronald B

Appleton, WI
Wrote a review on 2/23/2017
PODS Review
(2 out of 5 rating)

I was very disappointed that the pod would not hold all of

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Skip G

Swarthmore, PA
Wrote a review on 2/20/2017
PODS Review
(5 out of 5 rating)

I chose PODs so we could pack at our pace, no mad rush to jam it all in a rental truck on move day. We also needed to have our belongings stored for a month during our reno. Pricing about the same for renting a storage space, so with the convenience of it parked in the driveway it made it easy and stress free. Scheduling was quick, customer service very helpful, the drivers were pros - impressed with their ability to park the pod in tight spots! Great communication throughout the process.

Distance: 15 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Bruce L

East Granby, CT
Wrote a review on 2/20/2017
PODS Review
(5 out of 5 rating)

They did everything they said they would do. On time and on budget

Distance: 2,000 mi
Cost: $5,000
Per. Mile: $2.50
SqFt. Moved: 2,000

Andrew J

San Jose, CA
Wrote a review on 2/20/2017
PODS Review
(4 out of 5 rating)

Great service. Wonderful people. My problem was with the estimating of how many PODS in needed.

Distance: 1,800 mi
Cost: $8,000
Per. Mile: $4.44
SqFt. Moved: 1,150

Kevin P

Roseville, CA
Wrote a review on 2/19/2017
PODS Review
(5 out of 5 rating)

Great Job no problems!

Distance: 20 mi
Cost: $1,000
Per. Mile: $50.00
SqFt. Moved: 1,000

Keith W

Catonsville, MD
Wrote a review on 2/19/2017
PODS Review
(4 out of 5 rating)

PODs' has been a mixed bag. I think they are really good value storage and moving (since the pick up and delivery were free for me an included redelivery and pick up during the time things were stored. The downside is their online scheduling never worked once. The other things they did was move their entire facility with no notice to me. Seriously, I had them put my Pods out for access and went to the warehouse and they were no longer there. I called their 800 number and they didn't even know they weren't there. Long story short that was a pretty big pain, plus, not knowing they were going to take my container somewhere, I hadn't strapped everything down for moving. Anyway, overall, they were good and I'd use them again.

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Brian W

Palm Coast, FL
Wrote a review on 2/17/2017
PODS Review
(5 out of 5 rating)

great job nothing broken.

Distance: 1,000 mi
Cost:
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dan l

Raleigh, NC
Wrote a review on 2/16/2017
PODS Review
(5 out of 5 rating)

prompt and professional

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Pat B

Union, NJ
Wrote a review on 2/16/2017
PODS Review
(5 out of 5 rating)

Successful delivery!

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Janet M

Oklahoma City, OK
Wrote a review on 2/15/2017
PODS Review
(5 out of 5 rating)

Excellent experience. Would use this company again.

Distance: 1 mi
Cost: $1,400
Per. Mile: $1,400
SqFt. Moved: 3,400

Jenna B

Playa Del Rey, CA
Wrote a review on 2/15/2017
PODS Review
(1 out of 5 rating)

My experience with PODS was awful. When I placed my order, I told them I would be getting movers at 11am on a Saturday, and they said I should be fine because PODS picks up in the evenings. When I received my window for 9am-12pm that Saturday, I tried to move it but was told that they didn't even have the drivers phone number. The company is super inefficient and I would never use them again.

Distance: 40 mi
Cost: $400
Per. Mile: $10.00
SqFt. Moved: 1,800

Charles G

Henderson, NV
Wrote a review on 2/14/2017
PODS Review
(5 out of 5 rating)

Moved and stored our POD for 3 months! Moved from Georgia to Nevada. Had to store our belongings for 3 months while looking for our new home. Turned out great! Everyone communicated with us about pickup times and cost. No surprises at the end. People were courteous and on time. Great choice especially for long moves. Would use and recommend to friends and family.

Distance: 2,100 mi
Cost: $2,100
Per. Mile: $1.00
SqFt. Moved: 2,150

Jennifer L

Mount Holly, NC
Wrote a review on 2/13/2017
PODS Review
(5 out of 5 rating)

They were careful with my property and respected all surrounding property.

Distance: 15 mi
Cost:
Per. Mile:
SqFt. Moved: 1,000

Vi W

Atlanta, GA
Wrote a review on 2/13/2017
PODS Review
(5 out of 5 rating)

This was the perfect option to move our daughter's Moved a small one bedroom apt. from LA to Atlanta. The customer service on both ends was exceptional. The PODS drivers were very accommodating especially considering the end delivery location was a tight fit for their trucks. I would definitely use this service again.

Distance: 2,173 mi
Cost:
Per. Mile:
SqFt. Moved: 700

Lori C

Rancho Cucamonga, CA
Wrote a review on 2/10/2017
PODS Review
(4 out of 5 rating)

I wasn't happy when I was given information by the sales dept. that was not accurate about delivery times. When I booked I was given a three hour span for delivery, and a three hour span for same day pick-up. Using those times I booked a co. To help me pack the pod. The night before I get a message telling me a completely different time line. Then to top it off, the pick-up time span started even before the might have delivered it. Craziness! They were unable to make adjustments to the time. ?? That being said the delivery guy kept me informed.! Was right on time, and super pleasant to work with..

Distance: 2,600 mi
Cost: $5,000
Per. Mile: $1.92
SqFt. Moved:

Marianne S

Lone Tree, CO
Wrote a review on 2/10/2017
PODS Review
(3 out of 5 rating)

PODS picked up and generally delivered within the timelines established during our call. The reason I didn't rate them as a 5 star provider is because they seem to be a bit behind the times relative to tracking. On several occasions they couldn't tell me where my container was. What is so hard about placing a tracking device with the container.

Distance: 1,200 mi
Cost: $2,800
Per. Mile: $2.33
SqFt. Moved: 1,400

Sherry H

Bedford, NY
Wrote a review on 2/8/2017
PODS Review
(5 out of 5 rating)

The POD was delivered on time and the entire process was straight forward and easy.

Distance: 1,800 mi
Cost: $3,000
Per. Mile: $1.67
SqFt. Moved: 350

Rudy G

New Providence, NJ
Wrote a review on 2/8/2017
PODS Review
(5 out of 5 rating)

Booking, pickup and delivery all went very smoothly. I only needed a 7 foot POD container for the selected items I moved.

Distance: 2,100 mi
Cost: $2,200
Per. Mile: $1.05
SqFt. Moved: 1,300

Kristina S

Brooklyn, NY
Wrote a review on 2/7/2017
PODS Review
(5 out of 5 rating)

My POD showed up on time, within the window provided (I had the city service so the container was on a flatbed truck while I had movers load it). It was really easy for me to coordinate the delivery of my POD with the movers I hired to load it. After it was loaded up, they took my container straight away to be moved across country. So far a very stress-free process!

Distance: 3,000 mi
Cost: $3,000
Per. Mile: $1.00
SqFt. Moved: 200

Denise O

Winnetka, CA
Wrote a review on 2/6/2017
PODS Review
(5 out of 5 rating)

I have used PODS for a previous move and it worked well, so I used them again. The drop-off and pick-up guys were great.

Distance: 150 mi
Cost: $1,000
Per. Mile: $6.67
SqFt. Moved: 1,300

Alva C

Sacramento, CA
Wrote a review on 2/5/2017
PODS Review
(4 out of 5 rating)

the simpler way to do things. however one container was not enough.

Distance: 1,700 mi
Cost: $2,500
Per. Mile: $1.47
SqFt. Moved: 2,300

Bill R

Manchester Township, NJ
Wrote a review on 2/4/2017
PODS Review
(5 out of 5 rating)

PODS was also excellent. On time, kept me informed, reasonable priced. I was very happy with them also.

Distance: 15 mi
Cost: $1,500
Per. Mile: $100
SqFt. Moved: 2,400

Gordon B

Venice, FL
Wrote a review on 2/4/2017
PODS Review
(5 out of 5 rating)

Price- excellent; on time delivery- excellent;

Distance: 1,300 mi
Cost: $2,000
Per. Mile: $1.54
SqFt. Moved: 1,300

Chris C

Sahuarita, AZ
Wrote a review on 2/3/2017
PODS Review
(5 out of 5 rating)

Great option for moving, especially for long distances

Distance: 1,250 mi
Cost: $3,000
Per. Mile: $2.40
SqFt. Moved: 1,100

Zachary D

Reston, VA
Wrote a review on 2/2/2017
PODS Review
(4 out of 5 rating)

The move is still in progress right now, but the container was delivered on time, and in good condition. They were also very flexible when I needed to make scheduling changes.

Distance: 2,300 mi
Cost:
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SqFt. Moved:

Jamie B

Wilmington, DE
Wrote a review on 2/1/2017
PODS Review
(5 out of 5 rating)

This was the most economical choice after reviewing other options with the exception of renting a U-Haul and driving my goods up myself.

Distance: 1,000 mi
Cost: $2,200
Per. Mile: $2.20
SqFt. Moved: 1,800

Michele G

Barrington, IL
Wrote a review on 1/31/2017
PODS Review
(1 out of 5 rating)

My pod was supposed to have the 10 blankets and lock that I had purchased inside it. I had to run to hardware store and buy items while the movers were on the clock and couldn't load up. I asked for compensation, I was given a $25 credit, which was something. Had the movers needed more time it would have cost me an additional $60. What got me mad the most was the voice mail from the driver telling me he dropped off the container with the blankets and lock inside. Did he really check they were in there before leaving the warehouse? Made for an extra aggravating day on top of regular moving stress.

Distance: 60 mi
Cost: $260
Per. Mile: $4.33
SqFt. Moved:

Sharon G

Vero Beach, FL
Wrote a review on 1/30/2017
PODS Review
(5 out of 5 rating)

Great job so far to be delivered in two weeks to new address

Distance: 1,500 mi
Cost:
Per. Mile:
SqFt. Moved: 1,600

Christian P

Somerville, NJ
Wrote a review on 1/30/2017
PODS Review
(4 out of 5 rating)

Solid service, just wish they were a tad cheaper for monthly storage.

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Spencer K

Boston, MA
Wrote a review on 1/29/2017
PODS Review
(1 out of 5 rating)

I was given misinformation with regard to how much space was needed to deliver the container and next to no support via phone or email thereafter. All in all, a horrible experience.

Distance: 1,000 mi
Cost: $1,800
Per. Mile: $1.80
SqFt. Moved: 450

Karen W

Immokalee, FL
Wrote a review on 1/29/2017
PODS Review
(5 out of 5 rating)

I used PODS to pack, store and deliver my household goods over a seven-month period. Every aspect of my experience was positive, including revisions to my order due to delays in home construction. Each person I worked with was very professional, experienced, cordial and helpful - from the telephone customer service to the delivery truck drivers. I chose PODS over a regular freight mover because of their climate controlled storage facility, their good reputation, and their competitive pricing and would definitely use them again. My experience in trying to nail down a regular mover was very disheartening. The bid process was horrible in that nothing was straight forward or fully and honestly disclosed and often a huge deposit was required along with agreement to impractical contract requirements and liabilities. Dealing with PODS was refreshing and a fully transparent transaction and process.

Distance: 1,200 mi
Cost: $4,300
Per. Mile: $3.58
SqFt. Moved: 1,200

Noah B

Greensburg, PA
Wrote a review on 1/29/2017
PODS Review
(5 out of 5 rating)

Fantastic experience with PODS, very responsive customer services and very speedy getting our stuff shipped quickly.

Distance: 1,400 mi
Cost: $3,500
Per. Mile: $2.50
SqFt. Moved: 1,500

Nelson W

Indianapolis, IN
Wrote a review on 1/26/2017
PODS Review
(2 out of 5 rating)

The only reason I gave PODS two stars is the drivers who picked up and dropped off the container--they were on time, called ahead, and great to work with. But the company did not deliver as promised--transport was quoted as 10 days, then I got a call that delivery would be 5 days late. It raised the cost of the move significantly, as I had to pay for 5 additional days of food and lodging. Their excuse was weather, but the auto transport service I used got here in 8 days--even beating the promised delivery date by a day--so PODS' explanation isn't credible. Communication was mediocre, using emails and recorded messages that were ambiguous. I would not use them again, and would recommend others look elsewhere.

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved: 600

Annah H

Denver, CO
Wrote a review on 1/26/2017
PODS Review
(2 out of 5 rating)

The driver that delivered my full POD placed it on a small slope. I could not open my POD for 3 hours (in which I had hourly movers waiting to access and move) The driver promised to return to help me open my POD in one hour, which was really 3 hours. The same guy came the next day to pick up the POD after we had unloaded it. He hit my neighbors stone wall and knocked a bunch of it down (we witnessed it) and then denied doing it. I filed a claim with PODS and they told me they would contact me regarding the claim within 72 hours and they did not follow through with as promised.

Distance: 1,000 mi
Cost: $4,000
Per. Mile: $4.00
SqFt. Moved: 2,400
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