There seemed to be some communication problems. They shorted me 15 blankets but made sure I received the same day. Some pod latch brackets are different requiring different sized locks. Load and unload people were very nice and respected your property.

Lavar and his team with stress free moving were outstanding. Sweet, patient, competent, experienced, knowledgable, helpful, polite, personable, and fun. They got everything into 2 16' PODS and that was impressive. They did it in 4 hours which was also impressive.

To good: The price was reasonable. The bad: Several complaints. First I did not know that needed a city permit to have the PODs left in the street. The first time I heard about it was when the driver arrived at my door. I should have known in advance. Caused me to delay my move by a day. Doesn't sound like much but when your family and children have a place to stay/sleep/sit that is significant. Second was Valerie the office person at the local austin office. Initially she was very condescending and argumentative. I felt I had a right to be upset that I was not told of the needed permits. Later she was better to work with but I felt like I had to walk on egg shells with her. I probably will never use PODs again.

Pods is a top company that I rate 5 stars.I had ABF in the past. they were good, but PODS gets my 5 stars.

Highly recommend; all around experience was fantastic

Very efficient and kind.

It cost me around $2200 for shipping in 7 X 8 X 8 container excluding labor for loading/unloading to ship a 1 br from Minneapolis to Seattle. I think they did a good job with in the limited budget and time frame.

All of my stuff arrived a couple of days late, but in good shape. The container was clean and well-built. I chose PODs because they had the largest container that would fit everything, including a king sized bed. I found their price to be about the same as all of their competitors. If I had to do it all over again, I'd probably not have had them drop the POD off and pick it up. Living in older neighborhoods with small driveways and narrow streets isn't ideal for their service. Neither time were they able to accommodate the location where I wanted it to be dropped off at, due to circumstances outside of their control. However, both location I used were friendly. My only negative was the customer service by phone. You can't call your local PODs location, you have to use their automated service somewhere in Southeast Asia. Wait times are long, and the service is hit and miss.

They delivered later than expected and did not really call to warn us. POD was finally on the ground after the allotted three hour window; fortunately, the moving help was also late, so it worked out. Also, they loaded the unit on the truck backwards and had to turn it around, but did so without complaining (and it was interesting to watch the maneuvering). Now awaiting pick-up ... not time critical as long as it happens.

Containers were dirty when I received them.

POD was the perfect solution for me. Since I had to be in another place and couldn't drive my things myself, this was perfect! The 7' POD was the right size to move a small apartment from California to Minnesota. They were professional, on time, and very convenient!

They were on time. Picked up, delivered and hauled away without a hassle. Would definitely use them again.1400

So good so far but guess the true answer is when I get to my moving destination and all is in decent condition.

Everyone we worked with at PODS was helpful and friendly. Our items arrived exactly as the POD was packed which is very appreciated given it was a multi state move. We would use PODS again for sure.

Fantastic experience... flawless.

they were on time and everything went acording to plan. thankyou for handling my belongings with care.

I have more remodeling to do and would use PODS again. The POD remained at my house which was very convenient for me. It was in good condition and the drop off and pick up was seamless. Customer Service reps were professional, helpful and friendly.

Had to make last minute address change. PODS was very helpful and because of them, things went very smoothly. I definitely appreciate the help they gave me.

The POD was delivered on time and removed on time. I haven't arrived at my destination yet, so I don't know how my items fared during the travel.

PODS was a safe and reliable way for my to move my belongings across state lines. In the middle of a very hectic move, I had peace of mind with PODS that they would stay on schedule and they did just that.

The POD was 4 hours late. They never called to tell me it was going to be delayed. I had to call 4 times and got 4 different answers. I also paid for same day drop off and pick up and they never came back to pick up the POD until 2 days later! They were not helpful at all. While they were great to work with and on time in NYC, they were terrible in Boston. I would not recommend them ever again.

I made a reservation with HireAHelp to correspond with my POD delivery. POD delivery was made right on time. Tony did a great job and I couldn't be more pleased. Thank-you!

Not done yet, waiting for pickup, but so far very good experience.

very polite when making the appointment and made recommendation on the sizes of the container

The company was very efficient, and I appreciated them letting me know exactly when the POD would be delivered and picked up.

My PODS were delivered on time, However I do have to say that when I moved from Fredericksburg back to Richmond the PODS were stored in Manassas instead of being brought down to Richmond. I cannot figure that one out.

Could have used a bigger container.

My customer satisfaction with this transaction was poor. I even went as far as to open a customer complaint and filed with the BBB. I have utilized the PODS systems for a little over 3 years for storage of my items in California. When I decided to make an out of state move I called and they originally quoted me a price so I agreed to have the pod brought to my residence to finish packing items. But when I came time for pick up the quote had expired and they issued a new quote that was double the price of the original. I unfortunately didn't have time to unpack and find alternate transportation for my items so I agreed to pay. My pod then was delayed for pick up for more than a week, in which caused more than a weeks delays in transportation and delivery to my new residence in Nevada. When I decided to open a customer service complaint the lady tried to offer me $25 in compensation and was blatantly rude and disrespectful. I would say PODS is fine for moving within state but not out of state and defiantly not to the Las Vegas warehouse!! Would not recommend to others! All in all it took a total of 3 and a half weeks to get my items back.

Delivered on-time and picked up on-time. Very seamless process.

this is the 5th time Ive used Pods, they always are exactly on time and most professional. And they are flexible if you have to change things up with your schedule.

We are just beginning the move process. This particular Pod had no side panels to secure the home goods with tie straps or rope. Only a few metal rings at the midpoint of the container were in the container for securing the load.

So far we can not give a final review for the POD, due to we have only have it delivered and we are still in transit. As for now, the customer service at the time we booked the POD, was very professional. The POD was delivered on a 3 hour window as we were told. It was a nice and clean container and it was placed just where we needed it. The driver gave us instructions, that were very clear and easy to follow.

Container delivered and picked up on time. Currently they are stored at PODs location in Hayward, CA as we are not quite ready to ship them as yet.

Pod delivered on day they said. Good communication.

PODS arrived in the estimated time window and were dropped off/picked up/ moved without any problems. The PODS were easy to load and had hooks for securing everything with our straps. My only complaint is that the third POD was old and had experienced leaks in the past. I would use this company again.

Destroyed the neighboor's grass when picking up the pod from 1st location! Otherwise, great.

Dropped off on time and driver very pleasant and gave me tips on loading the pod.

This was an excellent option for me since we didn't have too much over-sized or very heavy furniture. Having the POD delivered in NJ and transported to New Mexico worked very well on each end. Drivers we're efficient, courteous, and on time. I would use pods again especially for a long distance move.

We're two or three hours late. Other wise no problems so far

The number of containers needed was not estimated properly. I needed to order another one last minute. the first POD was great, the other 2 were the older ones with wood side beams that takes up too much space.

Nothing broken, but the pod looks like it was dropped somewhere along the line and racked the door didn't lock back after I the initial time I unlocked it so it sat here overnight unlocked.

The driver who dropped off the container was good and professional. But the driver that came to pick up was way earlier than estimated time window and just left without getting in touch with me! Irresponsible!! Sounds like he's in a rush to finish up for the day!

I really liked the PODs experience. We needed moving and storage. They were helpful and extremely knowledgeable right from the start. They kept me apprised of next steps and walked me though each step as it was happening. Granted we've only gone through to the pickup stage. We still have the cross-country transport and redelivery but so far so good and I would recommend them.

So far, so good. Not finished yet.

Hiring PODS worked extremely well for me. I sold my house quickly and did not know where I was going. Needed to store my things and decide later where and when I would need them. PODS dropped off and picked up the container as arranged. Everytime I called with questions their personnel were so helpful and courteous. They updated and e-mailed me after every change to my order (with a smile). I work and was not able to be there for delivery or pick up of the POD. They kept me informed of the windows in which they would deliver and pick up. They were always on time. My property was not damaged and they placed the POD exactly where I told them to. PODS was also able to refer me to movers that would load the POD, and at age 60 I needed that. I chose PODS because I did not want to take by belongings to a storage facility, unload, find a place, pack from the storge facility and then unload at my new location. I also chose them because my sister and brotherlaw used them and they where ecstactic with their experience with them. I highly recommend PODS as your moving source.

Very helpful and friendly. Billing was organized. I was happy to have a safe place to store my property while I was in between homes.

We haven't received the POD yet on the delivery end, but the drop off for loading and pickup the same day was seamless - they were right on time, checked in when they were supposed to - they were great. Thanks!

Very easy to work with. Answered all our questions. Drop off and pick up schedule was on time without any problems. Yes we would dedinitely use PODS again!!