PODS® Reviews

Wendy M

Louisville, KY
Wrote a review on 4/19/2017
PODS Review
(4 out of 5 rating)

We had 2 PODS - one was newer and the door worked better. For a long distance move that included some initial storage (for staging) I think they were a great option. I think we ended up saving money and would definitely use them again.

Distance: 1,900 mi
Cost: $9,000
Per. Mile: $4.74
SqFt. Moved: 2,700

Joy L

Monument, CO
Wrote a review on 4/17/2017
PODS Review
(5 out of 5 rating)

Great experience. The customer service was great.

Distance: 5 mi
Cost: $1,500
Per. Mile: $300
SqFt. Moved: 3,200

Sharon N

Albuquerque, NM
Wrote a review on 4/17/2017
PODS Review
(5 out of 5 rating)

Terrific drivers - delivery and pick up exceptional skill in handling and maneuvering the POD. Even saved the rose bush which we thought might get crushed! On time; gave advanced notice of window of arrival, and driver called with anticipated eta given local, current traffic. Just a painless experience. PODS is the best. Recommendations for loaders was exceptional and Conquistador reviewed elsewhere.

Distance: 1,800 mi
Cost: $3,000
Per. Mile: $1.67
SqFt. Moved: 2,050

ALICE P

Horn Lake, MS
Wrote a review on 4/16/2017
PODS Review
(3 out of 5 rating)

I don't have one yet. The move is not complete.

Distance: 1 mi
Cost: $1,000
Per. Mile: $1,000
SqFt. Moved: 1,900

Victoria G

Royal Oak, MI
Wrote a review on 4/16/2017
PODS Review
(4 out of 5 rating)

I love the POD. Great delivery system and set up. My only problem is with the locking mechanism. It appears to be bent along with the POD door and does not slide easily into the locked position. Other friends who tried to help said the same thing. I would use a POD again.

Distance: 890 mi
Cost: $3,000
Per. Mile: $3.37
SqFt. Moved: 800

Lynn Y

Portland, OR
Wrote a review on 4/16/2017
PODS Review
(4 out of 5 rating)

I would use PODs again.

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved: 1,600

John R

Attleboro, MA
Wrote a review on 4/15/2017
PODS Review
(4 out of 5 rating)

Two Pods - first POD delivery was not correct, but they got it right the next day. Up to this point I haven't had any problems - we'll be storing with them at our destination for a few months; we'll see what happens :)

Distance: 645 mi
Cost: $6,500
Per. Mile: $10.08
SqFt. Moved: 2,200

Maureen C

Hermosa Beach, CA
Wrote a review on 4/15/2017
PODS Review
(5 out of 5 rating)

PODS are amazing. I only got the 7 foot cube, but it was so roomy and took everything I wanted moved. It arrived with ease and picked up with ease. Even though it will be stored for a few months, I'm not at all concerned. Professional operation all the way.

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Anita K

Walnut Creek, CA
Wrote a review on 4/14/2017
PODS Review
(5 out of 5 rating)

The team that packed our moving pod for us was outstanding. They were polite ,considerate, careful with our property and very hard working . We would highly recommend them to anyone considering a future move.

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Rachel D

Berlin, MD
Wrote a review on 4/10/2017
PODS Review
(1 out of 5 rating)

DO NOT USE PODS. Poor customer service, and my pod was three days late with the excuse EACH day being "the truck broke down." Separate trucks. Different type of truck used for each transit. Do they only have ONE truck at each facility?! Completely unacceptable to just give up each day and not just switch trucks. Called customer service about 3 times a day and they said on multiple occasions, the driver would call me right away and let me know the situation. I never received any calls. I was completely shocked at how they were treating me. Luckily I had moved into a furnished home, and thought ahead and packed enough clothes with me. Otherwise, like most other customers who don't move to furnished homes, I would have needed a hotel for 3 nights and needed to buy new clothes. I read from other reviews that it is a struggle to get compensated, reimbursed, or refunded for ANYTHING from PODS. We'll see what they tell me. I didn't do my extensive research, like I should have. I somehow came across a site that had 5 star ratings and stellar reviews from everyone for PODS. Must have all been fake. Please read their Facebook reviews and comments on their page. That's where all the real stuff is.

Distance: 200 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

James A

Airway Heights, WA
Wrote a review on 4/10/2017
PODS Review
(3 out of 5 rating)

Lot problem with delivery date

Distance: 279 mi
Cost: $2,000
Per. Mile: $7.17
SqFt. Moved: 1,000

Lois W

Elgin, IL
Wrote a review on 4/9/2017
PODS Review
(5 out of 5 rating)

The boys who loaded the POD were amazing. We totally were impressed how truly skillful they were in how swiftly they worked. When we are ready to have delivery to our new home, we would like to have them back.

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Mark D

Bradley Beach, NJ
Wrote a review on 4/8/2017
PODS Review
(5 out of 5 rating)

I would use them again

Distance: 20 mi
Cost: $1,700
Per. Mile: $85.00
SqFt. Moved: 1,570

Roger L

Lebanon, OR
Wrote a review on 4/7/2017
PODS Review
(5 out of 5 rating)

PODs was very helpfull the whole time, this was not an easy move and they were always helpful.

Distance: 1,000 mi
Cost: $6,000
Per. Mile: $6.00
SqFt. Moved: 1,800

Penny S

Kings Park, NY
Wrote a review on 4/6/2017
PODS Review
(5 out of 5 rating)

Clean POD arrived on time. Driver very polite and professional. Office staff worked with my needs. I would use them again.

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Gary K

Hampton Bays, NY
Wrote a review on 4/6/2017
PODS Review
(5 out of 5 rating)

Kept to your word with great follow up and informing as the process moved along. Highly recommend!

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Justin & Samantha C

Waynesboro, MS
Wrote a review on 4/6/2017
PODS Review
(5 out of 5 rating)

They took the worries away from my wife. Very well done.

Distance: 150 mi
Cost:
Per. Mile:
SqFt. Moved: 4,000

Paul K

Salt Lake City, UT
Wrote a review on 4/6/2017
PODS Review
(5 out of 5 rating)

all has been as advertised.

Distance: 500 mi
Cost: $2,000
Per. Mile: $4.00
SqFt. Moved: 2,800

James D

Prosper, TX
Wrote a review on 4/5/2017
PODS Review
(5 out of 5 rating)

An excellent way to store furniture for a period of time when you have to wait to make your final move. Again, a very easy process. I would highly recommend.

Distance: 5 mi
Cost: $2,400
Per. Mile: $480
SqFt. Moved: 2,500

Richard F

New Orleans, LA
Wrote a review on 4/5/2017
PODS Review
(5 out of 5 rating)

Great customer service and great follow up. I have no doubt that they will follow through on the final delivery of my property. I rwould recommend PODS and use them again. (But I hope not to be moving again any time soon.) My last move was done with a rental truck and non-professional labor. The difference in cost and my time was well worth spending a few hundred more dollars.

Distance: 650 mi
Cost: $2,100
Per. Mile: $3.23
SqFt. Moved: 1,400

James M

Redwood City, CA
Wrote a review on 4/5/2017
PODS Review
(5 out of 5 rating)

Arrival and pick-ups were in the time frame given and I received the pre arrival notices

Distance: 50 mi
Cost: $208
Per. Mile: $4.16
SqFt. Moved: 1,200

Bette S

Kansas City, MO
Wrote a review on 4/4/2017
PODS Review
(5 out of 5 rating)

I have not made the move yet but the first POD was delivered on time and exactly as they explained it would be. Very professional and reassuring. Second POD coming this weekend.

Distance: 833 mi
Cost: $5,000
Per. Mile: $6.00
SqFt. Moved: 1,800

Victor K

Ravenna, OH
Wrote a review on 4/4/2017
PODS Review
(3 out of 5 rating)

couldn't get the POD positioned correctly

Distance: 1,600 mi
Cost:
Per. Mile:
SqFt. Moved: 1,532

Jeffery D

Baton Rouge, LA
Wrote a review on 4/4/2017
PODS Review
(3 out of 5 rating)

At the origin of my move, a full container was delivered instead of an empty one. Caused an hour or more delay. At the final destination the container door would not open and was not resolved until two days later.

Distance: 900 mi
Cost: $2,015
Per. Mile: $2.24
SqFt. Moved: 1,400

John H

Colorado Springs, CO
Wrote a review on 4/3/2017
PODS Review
(5 out of 5 rating)

Everything was timely, efficient, and without damage.

Distance: 1,300 mi
Cost:
Per. Mile:
SqFt. Moved:

Amy K

San Jose, CA
Wrote a review on 4/2/2017
PODS Review
(4 out of 5 rating)

Generally happy with PODS, good option for secure storage and potential long distance move. PODS drivers were polite, careful and considerate. Just frustrating to have to work with Corporate office in Florida and not the local CA franchise. Needed later hour pickup but was denied by PODs - then they did arrive several hours after the scheduled pick up time, but didn't bother to tell me of the additional timing. Wasted opportunity to pack more, and clear breakdown in customer service. Need to access PODS now at their site to finish packing up. Also, PODS has East Coast hours and is actually closed on Sundays - can't access PODS onsite on Sundays! Unheard of for a relocation company servicing paying clients who have to work on weekdays...

Distance: 3,500 mi
Cost: $5,000
Per. Mile: $1.43
SqFt. Moved: 1,200

Tim S

Hamilton, OH
Wrote a review on 4/1/2017
PODS Review
(3 out of 5 rating)

There seemed to be some communication problems. They shorted me 15 blankets but made sure I received the same day. Some pod latch brackets are different requiring different sized locks. Load and unload people were very nice and respected your property.

Distance: 3 mi
Cost: $340
Per. Mile: $113
SqFt. Moved: 2,000

Michele S

Bedford, TX
Wrote a review on 4/1/2017
PODS Review
(5 out of 5 rating)

Lavar and his team with stress free moving were outstanding. Sweet, patient, competent, experienced, knowledgable, helpful, polite, personable, and fun. They got everything into 2 16' PODS and that was impressive. They did it in 4 hours which was also impressive.

Distance: 1 mi
Cost: $750
Per. Mile: $750
SqFt. Moved: 2,400

Raymond G

Austin, TX
Wrote a review on 4/1/2017
PODS Review
(2 out of 5 rating)

To good: The price was reasonable. The bad: Several complaints. First I did not know that needed a city permit to have the PODs left in the street. The first time I heard about it was when the driver arrived at my door. I should have known in advance. Caused me to delay my move by a day. Doesn't sound like much but when your family and children have a place to stay/sleep/sit that is significant. Second was Valerie the office person at the local austin office. Initially she was very condescending and argumentative. I felt I had a right to be upset that I was not told of the needed permits. Later she was better to work with but I felt like I had to walk on egg shells with her. I probably will never use PODs again.

Distance: 1,000 mi
Cost: $10,000
Per. Mile: $10.00
SqFt. Moved: 2,200

Louis L

Leesburg, FL
Wrote a review on 4/1/2017
PODS Review
(5 out of 5 rating)

Pods is a top company that I rate 5 stars.I had ABF in the past. they were good, but PODS gets my 5 stars.

Distance: 1,220 mi
Cost: $2,175
Per. Mile: $1.78
SqFt. Moved: 200

Joe G

Yountville, CA
Wrote a review on 4/1/2017
PODS Review
(5 out of 5 rating)

Highly recommend; all around experience was fantastic

Distance: 3,000 mi
Cost: $4,500
Per. Mile: $1.50
SqFt. Moved: 2,000

MK B

The Villages, FL
Wrote a review on 3/31/2017
PODS Review
(5 out of 5 rating)

Very efficient and kind.

Distance: 1,700 mi
Cost: $1,800
Per. Mile: $1.06
SqFt. Moved: 2,000

Sravanthi Y

Minneapolis, MN
Wrote a review on 3/30/2017
PODS Review
(5 out of 5 rating)

It cost me around $2200 for shipping in 7 X 8 X 8 container excluding labor for loading/unloading to ship a 1 br from Minneapolis to Seattle. I think they did a good job with in the limited budget and time frame.

Distance:
Cost: $2,200
Per. Mile:
SqFt. Moved:

Cory H

Portland, OR
Wrote a review on 3/27/2017
PODS Review
(4 out of 5 rating)

All of my stuff arrived a couple of days late, but in good shape. The container was clean and well-built. I chose PODs because they had the largest container that would fit everything, including a king sized bed. I found their price to be about the same as all of their competitors. If I had to do it all over again, I'd probably not have had them drop the POD off and pick it up. Living in older neighborhoods with small driveways and narrow streets isn't ideal for their service. Neither time were they able to accommodate the location where I wanted it to be dropped off at, due to circumstances outside of their control. However, both location I used were friendly. My only negative was the customer service by phone. You can't call your local PODs location, you have to use their automated service somewhere in Southeast Asia. Wait times are long, and the service is hit and miss.

Distance: 2,200 mi
Cost: $3,100
Per. Mile: $1.41
SqFt. Moved: 1,200

Alan C

Pasadena, MD
Wrote a review on 3/27/2017
PODS Review
(4 out of 5 rating)

They delivered later than expected and did not really call to warn us. POD was finally on the ground after the allotted three hour window; fortunately, the moving help was also late, so it worked out. Also, they loaded the unit on the truck backwards and had to turn it around, but did so without complaining (and it was interesting to watch the maneuvering). Now awaiting pick-up ... not time critical as long as it happens.

Distance: 1 mi
Cost: $700
Per. Mile: $700
SqFt. Moved: 800

Llewellyn B

Summerville, SC
Wrote a review on 3/26/2017
PODS Review
(4 out of 5 rating)

Containers were dirty when I received them.

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Lisa N

Tustin, CA
Wrote a review on 3/26/2017
PODS Review
(5 out of 5 rating)

POD was the perfect solution for me. Since I had to be in another place and couldn't drive my things myself, this was perfect! The 7' POD was the right size to move a small apartment from California to Minnesota. They were professional, on time, and very convenient!

Distance: 1,906 mi
Cost: $2,200
Per. Mile: $1.15
SqFt. Moved:

Jerry S

League City, TX
Wrote a review on 3/25/2017
PODS Review
(5 out of 5 rating)

They were on time. Picked up, delivered and hauled away without a hassle. Would definitely use them again.1400

Distance: 1,400 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Nancy P

Roswell, GA
Wrote a review on 3/25/2017
PODS Review
(4 out of 5 rating)

So good so far but guess the true answer is when I get to my moving destination and all is in decent condition.

Distance: 575 mi
Cost: $1,600
Per. Mile: $2.78
SqFt. Moved: 1,200

Kathryn F

Crestview, FL
Wrote a review on 3/25/2017
PODS Review
(5 out of 5 rating)

Everyone we worked with at PODS was helpful and friendly. Our items arrived exactly as the POD was packed which is very appreciated given it was a multi state move. We would use PODS again for sure.

Distance: 800 mi
Cost: $2,400
Per. Mile: $3.00
SqFt. Moved:

Alain L

Deerfield Beach, FL
Wrote a review on 3/25/2017
PODS Review
(5 out of 5 rating)

Fantastic experience... flawless.

Distance: 3,500 mi
Cost: $3,500
Per. Mile: $1.00
SqFt. Moved: 1,200

Mark V

Minneapolis, MN
Wrote a review on 3/25/2017
PODS Review
(5 out of 5 rating)

they were on time and everything went acording to plan. thankyou for handling my belongings with care.

Distance: 1,685 mi
Cost: $1,950
Per. Mile: $1.16
SqFt. Moved: 1,500

Stephanie W

Clayton, NC
Wrote a review on 3/25/2017
PODS Review
(5 out of 5 rating)

I have more remodeling to do and would use PODS again. The POD remained at my house which was very convenient for me. It was in good condition and the drop off and pick up was seamless. Customer Service reps were professional, helpful and friendly.

Distance: 1 mi
Cost: $614
Per. Mile: $614
SqFt. Moved: 300

Linda L

Riverview, FL
Wrote a review on 3/24/2017
PODS Review
(5 out of 5 rating)

Had to make last minute address change. PODS was very helpful and because of them, things went very smoothly. I definitely appreciate the help they gave me.

Distance: 1,200 mi
Cost: $2,422
Per. Mile: $2.02
SqFt. Moved: 2,300

Catherine S

Brockton, MA
Wrote a review on 3/23/2017
PODS Review
(5 out of 5 rating)

The POD was delivered on time and removed on time. I haven't arrived at my destination yet, so I don't know how my items fared during the travel.

Distance: 2,000 mi
Cost: $3,500
Per. Mile: $1.75
SqFt. Moved: 1,500

Jennifer H

North Miami Beach, FL
Wrote a review on 3/23/2017
PODS Review
(5 out of 5 rating)

PODS was a safe and reliable way for my to move my belongings across state lines. In the middle of a very hectic move, I had peace of mind with PODS that they would stay on schedule and they did just that.

Distance: 650 mi
Cost: $2,100
Per. Mile: $3.23
SqFt. Moved: 800

Taylor C

Cambridge, MA
Wrote a review on 3/22/2017
PODS Review
(1 out of 5 rating)

The POD was 4 hours late. They never called to tell me it was going to be delayed. I had to call 4 times and got 4 different answers. I also paid for same day drop off and pick up and they never came back to pick up the POD until 2 days later! They were not helpful at all. While they were great to work with and on time in NYC, they were terrible in Boston. I would not recommend them ever again.

Distance: 150 mi
Cost: $2,000
Per. Mile: $13.33
SqFt. Moved: 700

Elizabeth F

Minneapolis, MN
Wrote a review on 3/21/2017
PODS Review
(5 out of 5 rating)

I made a reservation with HireAHelp to correspond with my POD delivery. POD delivery was made right on time. Tony did a great job and I couldn't be more pleased. Thank-you!

Distance: 1,550 mi
Cost: $3,000
Per. Mile: $1.94
SqFt. Moved: 3,600
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