Zoom movers to load items into the POD container. Turnaround time and service from Zoom met my demands. Great service.

So much shifting. Appears it was dropped or unevenly placed. Helpers had to struggle and bent the door to get it open.

The container floor was all muddy and it smelled like gas. Did not have time to request another POD. I've used them in the past and did not of the dirty smelly gas issue.

will continue to use them, drivers and support staff always professional

they were great and easy to work with

Delivery and pick up were perfect timing. However the POD was delivered damaged - but when I called POD to discuss, they sent over a representative IMMEDIATELY to fix the dent and assured that care would be given. it was; and the POD was picked up and delivered without further issue.

Delivery and pick up times were perfect; exactly as planned.

Very helpful for my move.

Florida to New York move done in a timely fashion

It was great working with PODS. Very professional team, on time, provided rental blankets and locks onsite. I can't say enough about the experience. I will use them again in the future and recommend their services.

terrible communication

We've used them many a time during moves across the country

The fulfilled everything as promised. They were easy to work with and easy to communicate with. Their workers were friendly, courteous and efficient. Good communications throughout the process.

The only thing was I had to wait longer than I expected but they are quite efficient and the drivers are courteous. Had an issue with the door but they did send someone to fix it. The reason I chose PODS is the gentleman at the other end of the phone explained everything so well and was courteous I chose PODS. I would most likely use them again as they are affordable as well.

Pods kept changing the charges and I am still confused. I will sit down and add it all up on Sunday to make sure it is at least close to their quote.

I will never use POD's again. I scheduled delivery 3 weeks out and they failed to deliver the day I scheduled. I had to reschedule movers and stay in a hotel. They wouldn't not even refund me the full hotel expense. They did not offer any other kind of compensation. Absolutely terrible experience. NEVER USE PODS.

they don't have 12 ft units for going out of state, it forced us to get rid of some things didn't want to...only have 7 & 16 ft for out of state...

Will use them again.

Our delivery came on time, although we had some difficulty with the delivery and pick up time. We had paid for same day pick-up and found out at the last minute that a mistake had been made and it was not due to be picked up until the next day. The mistake was quickly taken care of. All in all, we were very pleased with this service.

They have been very responsive and on time and the drivers have done a great job handling the PODs to our satisfaction.

Excellent delivery and pick-up.

Very good service. The blankets did not arrive as ordered, but they made a special delivery the next day, in time for loading.

Unfortunately we were not able to be on site when the POD's container was delivered but was assured that the pod would be placed in the location I specified unless there was a reason it couldn't be. If it needed to be placed somewhere else, I would be informed before it was placed. I just found out that they ended up putting the pod at the front end of our driveway making it impossible for and construction equipment, supplies, etc. Unfortunately, there was no time to call them to move it as the movers where showing up to fill it. I am going to give them an opportunity to make it right and can hopefully change my review.

Pods was great. They called the day before when they were on their way to drop off and pick up and they called when they were on their way. Very friendly and respectful people. Great company!

POD was clean & worked well for the things we had to move. The pick up date was flexible and modifiable and allowed for unexpected delays loading.

Love the containers and service provided!! Very clean! I would definitely recommend their service and would use them again!

The Pod was a good way to store our furniture while our floors were being redone. We were allowed to keep the pod in our driveway in our community, which may or may not be allowed in other communities.

Economical, flexible and with no surprises. Saved at least half over conventional moving and storage.

PODS lives up to its promises and reputation. My container was stored so well that my household possessions are in as good shape as they were 16 months ago when I first packed them up. Nice job!

On time with drop-offs and pickups. Careful with drop-offs and pickups.

Didn't do a good job of keeping me in the loop. Las Vegas location didn't call or pick up the container when it was scjeduled. I had to do all the calling to find out why it wasn't picked up and when they were going to pick it up.

Always called to verify delivery and pickup. Were flexible with rescheduling. Very professional customer service.

Everything was found in good condition.

Overall very good. The delivery and pick-up time windows good be a little tighter but the individuals that transport the PODS were all very professional and polite.

Haven't finished the move yet, but so far my experience with PODS has been good. Professional and attentive service over the phone, and my container was delivered and picked up on time and as promised.

On time, professional

They are very professional. Will use them again.

The drivers were great and PODS made it really easy to setup the drop-off and pick-up. I did find that their sizing estimates for a POD based on number of rooms in your house severely underestimates the size of the POD you should use. I took a lot of things in my own truck, disposed of many things, had a very tidy one bedroom apartment and 5x5 storage closet, and still almost ran out of space in a 12' POD that was supposed to fit a 2-3 room place. I have an upright piano, but no dresser or dining room table / chairs, so I don't think I have an unreasonable amount of large items either.

This was the worst company I have ever dealt with. I had issues at every step of the process and their customer service was at worst completely unavailable and at best completely unhelpful. I would never use them again and I would actively advice others against using them.

The delivery date to FL was scheduled for 10-29-16 but the delivery was made on 10-28-16 and I had to reschedule it due to another scheduled delivery. Other than that it was a good experience.

I was very pleased with all communications with POD company. Great customer service, great staff who delivered the POD, and I am assured the POD was picked up at the correct time, as I was not at the site when it was picked up. I received a telephone call assuring me that it was being picked up at the designated time. Very pleased

We used PODS for a cross country move. We were given a guaranteed date of delivery to our new home so we planned our move around that timeframe. On the date of our scheduled delivery we received a call that our POD had an unforeseen delay and would not be delivered for 5 more days. We then were told that it wasn't an unforeseen delay - apparently we were given incorrect information at the time of scheduling. We did find the customer service representatives for the most part at PODS to be courteous, and they tried to be helpful but the issue was out of their hands. Another challenge was trying to get answers due to operations in different time zones. We are currently in the process of getting compensated for the extra expenses we incurred, and do appreciate PODS assistance with that. Given our experience with PODS for our long distance move, we would not chose them again.

Overall, a good experience, but the company's policy of notifying you of an arrival window at 6PM the day before is not enough lead time. Additionally, no phone number to the local POD office is provided...even when requested.

PODs worked for us-everything was clean & well prepared, they were responsive to several changes we made in delivery dates (due to closing changes) drivers were excellent and we would use them again.

This is the second time I have used PODS. They are the perfect solution for anyone making a move that requires interim storage between the original and final destination. It totally eliminates one complete unload-unpack and reload, which reduces labor and potential damage to one's belongings. POD's communication is great. They give you a three hour window of arrival, and the driver calls ahead to tell you his approximate arrival time and they are right on the money. Couldn't be easier.

Right on time all around and super friendly staff. Made my move painless! Very pleased

We went a size up from what was recommended and glad we did. The truck and container were both very clean. I was most impressed with the customer service was impeccable, we ran into a few hiccups due to our condo board and the driver handles it like a champ! I would use this company again and recommend it highly!

Just wish they had a bigger storage unit. Not all of my belongings fit in the container.