PODS® Reviews
PODS Container services exceed my expectations of a moving company! My family is military and we move A LOT. PODS made this stressful time a little less stressful for me. They were very flexible when our dates kept changing and took exceptional care of our belongings from NH all the way to TX. Not a single item in our container was damaged over the 2,000 mile move! Thank you PODS!
Due to the nature of our move, we were forced to use a storage and transportation service. PODS website is rudimentary, and much of the communication must be done over the phone if you're moving a long distance. I have spoken to a few different representatives and never receive consistent information.
PODs is really efficient and accurate with delivery and pick-up. No fumbles. My only complaint is with their 1-800 customer service. It seems that updates that are made on the phone sometimes don't save in the system. You have to check your account after the changes are made to make sure. Overall very satisfied.
Have only done the initial container drop-off and pick-up when filled in Denver at this point, but I anticipate equally terrific service and courtesy when I have the container delivered to the Chicago metro area. PODS was cost-effective and much more convenient than I'd anticipated...would definitely consider using them again for a move, local or cross-country.
