I was disappointed in the information I was given regarding which size POD to order. Not all of my goods would fit into the POD and I had to incur additional expenses. It also took what I perceived to be a long time to be delivered from Florida to Colorado.

We booked PODS container because we were not sure of the actual date of occupancy. PODS gave us the option to move and store without loading and unloading. Storage for one month from drop off was included in the cost. The serviceman was very courteous and verified where we wanted the drop. I would use the company again and recommend them.

Very easy, especially since we didn't know when or where we would be leasing a home. The flexibility of PODS for moving and then storage if housing falls through is great.

Worked great since you are charged for the month, so we could pack gradually. Drivers were friendly. No ramp was nice too! I had two 16' PODS

Yes I would use again

PODS are fantastic, communication could be a little better, but the service really is great.

Pleased with the company.

Picked up POD at designated top both for delivery and removal. Quick and efficient.

Responded very quickly to our drop-off and pick-up requests. However, wish they could pinpoint timing more specifically than a day, as coordinating closing and movers was tricky.

mice got in containers

We had to store our home contents for almost 3 months before moving into our new home. Every part of our PODs experience was excellent. They arrived at my loading house clean and in good repair and on time. They were picked up as requested and stored for almost 3 months. When arrival time came I had to change the day at the last minute and it was not difficult to do. The things in the PODs came out totally fine. Nothing broken, wet, or in any way ruined. A few pillows and bedding had a slight odor is the worst of it. The company does a great job for customer service for everything I needed and the PODS worked great.

Two days late. Not much info why.

was pleased but make sure you check all charges because they add up

This was a non moving job. It was transporting items from my attic to garage which was a job done well

While PODS did deliver the container on time and moved it to the location where it was supposed to be, we had a very bad experience on the receiving and pick up end. The driver was rude and lazy, and PODS customer service dropped the ball on my next-day pickup request, forcing other tenants in the parking lot of my daughter's apartment complex to deal with this POD in their spaces for 7 days! When they came to pick it up, they said they couldn't do it (didn't even try) because of a car parked near the POD (which my daughter had absolutely no control over who parks there). Rescheduled 5 days later. It's still there.... PODS customer service was of the lowest quality I have experienced. They did not care about us as customers, they did nothing to expedite the pickup of the POD (even though it was their fault for not scheduling correctly). They had an "oh well" attitude. I will never use them again, and will never recommend to anyone.

The Pod was delivered to our home driveway on time and picked up (for shipment to our new home) on time. The driver was professional and polite.

Packed my Pod securely, but it arrived in shambles... Thousands of dollars worth of damage. Will probably have to file a lawsuit.

I'm including this review here although I didn't actually get to use PODS, but I wanted to include my experience with them. The day before my container was due to be delivered, instead of calling me with the delivery window time, they called to say they couldn't deliver the container the next day at all. They could deliver it on Monday instead of the scheduled Friday. This would not work for me, so I cancelled the whole thing. Be warned not to use them if you MUST have your container on a certain day. I'm still waiting for the refund of the below initial charge.

Good idea but I had to ask several times and it took me 2 months to get my weight tickets. When they finally were emailed to me, it was a generic weight ticket. It did not have our account number, name,or any information that is our pods. Very disappointing and WILL NOT suggest PODS for a dity move to any of our military friends and community.

Using PODs was a very bad experience would not recommend of use them again.

Pod company was very helpful and provided multiple moving updates.

I had some trouble with container positioning. I hadn't seen the property and the driver placed the container on an incline, causing the door to bow. Additionally, despite using numerous ties, larger items (small desk) broke completely in half from container transportation. On the positive side, there are responsive, customer service is readily available, and they generally arrived on time.

They did their job as quoted.

They were delivered and picked up on time by very capable drivers who were looking for tips. (wore a hat stating tips accepted) They were helpful with giving directions on using the PODS. My items went into storage for 3 months. All moving blankets, wardrobe boxes, straps, locks etc. needed to be bought. They advertise insurance for property, PODS, movers etc. I took the property insurance and found out it is NOT insurance , but a coverage POD charges you with lots of loop holes. You need to take photos of all your goods, show how you boxed them, list everything and take pictures, pictures, pictures.....from the discussion I had, the LOSS would be given to a third party to settle for replacement value....how do you prove that one?

Everything worked well. The pod was in excellent shape when it arrived, the driver was very nice and on time. We chose this company because it was the best solution for our situation and would use them again.

Need more tie downs.

Very professional! I would highly recommend them. Took so much stress off of us.

Service is excellent and the concept is a winner, but the POD is very difficult if you are moving into an apartment due to parking/space needs.

Timely, professional and great follow up!

for pods...very bad experience bur for

Very easy to work with!

Lots of problems with PODS I don't have time to go into but just a couple, a billing issue that I can't get fixed, a lady that set me up for the 2nd schedule, Kyesha, that it took a very frustrating 1.5 hours+ to get done and I had to call back to fix it. She did not have a clue how to do it. many other problems, the locking mechinism thing is not installed right and I can't open or close it myself... I can't find out if they will fix it. Also BIGGEST PROBLEM THEY HAVE NO EMAIL ADDRESS I CAN WRITE TO AND THINGS I NEED TO COPY PASTE CANT BE SENT. THEY SEND ME DOZENS OF EMAILS BUT THEY ARE ALL NO-REPLY AND THEY ARE TOO MANY AND USELESS. Lots more but I don't have time. The first lady Patrice was helpful but I told her I could not confirm until I knew the escrow date and didn't sign the rental agreement but she started billing me anyway and it hasn't been fixed. I rescheduled for the next day with Kyesha and now I am being billed for both. Very unhappy. New day, I called AGAIN to see if I could get the double billing fixed. Spoke to Jasmine. OMG THEY EMAILED THAT THEY SET UP NEW ORDER iNCLUCING A delivery date of August 16, 2016. I DON'T NEED ANOTHER POD, DID NOT ORDER ANOTHER POD! I am still working on getting the lock fixed. Many other annoyances. Save your sanity, do NOT call PODS. You can't get an email address to reply to, the phone system does not want you to talk to anyone ... I am trying to communicate on their facebook page for god's sake. Really the worst. I am pretty sure it is a scam operation :/ Just got off phone with a Jamie, horrible. Won't even answer a simple question about the locking mechanism being fixed before they deliver the pod to me. There is much more but I don't have the time. Answers to how many sf, how long etc. are apx. This form is very inflexible :(

Very convenient. I loved the ease of hiring movers to load it up and having the truck come and whisk it away. I always recommend it to my real estate clients.

Good choice of use of container. Would use again. This type of moving was easier and quicker than scheduling a moving company. You don't need a month notice.

Hassle free on the departure side. Though, they had a system glitch dropping it off and originally delivered my POD to the next door apartment, so had to get them to send someone back to fix it.

The PODS website was adequate. The service folks at the call center very good. They did double bill us once but corrected it promptly. Most of the POD drivers were very cooperative and helpful. Overall solid experience though don't expect to save significant money over other options.

All fine. Rain caused a problem, so they could not be delivered to our site. But, otherwise, all went as planned.

The container was delivered on time and it was very clean. This is a great service.

Just super super expensive

The drivers are very knowledgable, polite, skilled and professional, however the over all billing and scheduling has been a terrible experience for us. We have had several incorrect charges, and numerous scheduling snafus. When we try to schedule drop off and pick up online, Thomas Houlihan takes sometimes days to respond and seems nearly incapable of getting it right. I have to call PODS to get the order corrected and delivered in a timely manner. I would not feel comfortable recommending them to a friend

Everything with my experience with PODS was extremely disappointing except for the driver that delivered (the second time) the POD at my new home. The three hour time frames were useless. Additionally, when they took my original order not only did they get my address wrong but (more importantly) my new home does not have a driveway and I explained there was a foot retaining wall around the house. I was told as long as I had a place to put/drop the POD (which I planning on the lawn) I should be ok. Not the case - this scenario turned into them telling me I needed to get a permit from the town to put on street/my property (not the case) to telling me I may need to rent a truck to come and get my stuff out of the container. It all worked out but not without a lot of stress.

Very responsive, professional and helpful as to what size I would need

We were notified the day before of the delivery or pickup times, they arrived as scheduled, they were experienced in handling the container, and customer service representatives were very helpful with suggestions as to how to handle our move most economically and expeditiously.

JOB WELL DONE ...THANK YOU GUYS !

PODS was very easy and accommodating to work with even through a few schedule changes on my end. Their staff is professional and polite. They helped make a stressful situation seamless for me.

Too soon to say this time, but used them before and it was great. Wish I'd thought of it.

PODS is fantastic. Customer service is second to none. Every step of the way is communicated to the customer. Great equipment, on time delivery, cost competitive. PODS helps to really lessen the stress of moving.

We have had our PODS delivered, loaded and now stored. We are unsure how long we will need them in storage, but probably for at least one year.