Very easy to deal with and I talked to a real person.

The pods arrived for loading on time. They were easy to load. Arrived to be unloaded on time and were remarkably in tact. Be sure to use tie downs and blankets for long distance travel.

PODS was a life-saver for us since we were moving across the country. The 7' container we got had more than enough room to fit our 3 seater couch along with other furniture and lots of boxes! There were really only two downsides to our experience- the cost and the fact that they showed up to take our container early in the morning despite a customer service representative assuring me that she would request an afternoon or evening pick up.

When called to deliver the pod, was told it would take 10 days. Took 23 days. I do not recommend anyone use a pod for a move.

The POD container is proper size for my need. It arrived clean and good condition. The customer service was excellent.

Custom service personnel were very pleasant and helpful each time I called. The first 16 foot POD was delivered on time and was very clean. The drivers were very cheerful, knowledgeable, and efficient, The mechanism for lifting and depositing the POD vertically is an engineering marvel. They suggested a position to place the POD that I hadn't thought of and made access very convenient from both the garage and front door of our house. I'd use them again in a heartbeat! Can't comment on the second POD yet.

I would never recommend PODS to friends after my experience. Delays were numerous and poorly explained, wrong information was given, they couldn't tell me whether they'd picked up my POD at my old address a full week after it had been initially scheduled for pickup. No call the night before (as they promise) to tell me my 3 hour delivery window when the pod was delivered. Poor customer service and a "We don't care, it's our busy season" attitude. A real bummer all around.

POD was delivered and picked up exactly on schedule. Customer service was excellent. All goods arrived in perfect condition. The moving company recommended by POD Transportation to unload were excellent. Great experience.

Will review after pods are delivered!

Double charge wrong container. Order a 16' received a 12'. Had to wait a full weekend.

PODS was great. We weren't confident that our valuables were packed very well and were sure everything was going to be broken when we moved in--but nothing broke! They made dropping off and picking up the POD easy. The only thing that could have been better was more notice about when our POD would be delivered but other than that it was perfect for us!

Everything went according to plan, and our household goods were in good condition, except that some pieces (especially our leather sofas) arrived with a mildewy odor. Nothing was broken, but we packed our things ourselves. We were surprised and disappointed that the pod was not picked up on the scheduled day, today.

Easy and worry free. I've never moved out of state and everyone involved has been very helpful and knowledgeable.

Worked well. They provide great tips for loading and securing the POD.

Pods ended up being the best option for our situation. We were moving out of state, but found out right before we moved that our house was not ready for us. So while we lived in a hotel, our stuff stayed in storage. This was really convenient because we didn't have to worry about moving everything several times. We also liked that we could have the Pods delivered whenever we were ready. That way, we could work with our fluid schedule, not stuck with a certain length of time that they needed to be in storage or having a date where they had to be unloaded.

This is a superb company with which to do business. They're not cheap but everything they say will happen does happen. This is the second move that I've used this company. Always a pleasure to deal with.

Driver was not pleasant or personable. Estimator for space needed is low. For larger homes, add one more container than they recommend

on time for both delivery and pick up

option worked well, I would use them again.

Everyone was courteous and helpful every step of the process. They were always within the time frame given and let you know ahead when they would be arriving. I liked getting charged as steps were scheduled. I used them to keep the cost lower and I could schedule events as I needed. The container was clean with easy access. And all my goods arrived undamaged with very little movement. Of course the condition of the goods and movement depends on how well it was packed recommend following their packing instructions. I would use them again.

PODS was definitely the way for us to move a small load. Arrival and pickup was at our convenience.

They showed up on time and placed the POD where I wanted in our driveway. Very nice guy who delivered the POD. POD's roof is a bit leaky though..

I was disappointed in the information I was given regarding which size POD to order. Not all of my goods would fit into the POD and I had to incur additional expenses. It also took what I perceived to be a long time to be delivered from Florida to Colorado.

We booked PODS container because we were not sure of the actual date of occupancy. PODS gave us the option to move and store without loading and unloading. Storage for one month from drop off was included in the cost. The serviceman was very courteous and verified where we wanted the drop. I would use the company again and recommend them.

Very easy, especially since we didn't know when or where we would be leasing a home. The flexibility of PODS for moving and then storage if housing falls through is great.

Worked great since you are charged for the month, so we could pack gradually. Drivers were friendly. No ramp was nice too! I had two 16' PODS

Yes I would use again

PODS are fantastic, communication could be a little better, but the service really is great.

Pleased with the company.

Picked up POD at designated top both for delivery and removal. Quick and efficient.

Responded very quickly to our drop-off and pick-up requests. However, wish they could pinpoint timing more specifically than a day, as coordinating closing and movers was tricky.

mice got in containers

We had to store our home contents for almost 3 months before moving into our new home. Every part of our PODs experience was excellent. They arrived at my loading house clean and in good repair and on time. They were picked up as requested and stored for almost 3 months. When arrival time came I had to change the day at the last minute and it was not difficult to do. The things in the PODs came out totally fine. Nothing broken, wet, or in any way ruined. A few pillows and bedding had a slight odor is the worst of it. The company does a great job for customer service for everything I needed and the PODS worked great.

Two days late. Not much info why.

was pleased but make sure you check all charges because they add up

This was a non moving job. It was transporting items from my attic to garage which was a job done well

While PODS did deliver the container on time and moved it to the location where it was supposed to be, we had a very bad experience on the receiving and pick up end. The driver was rude and lazy, and PODS customer service dropped the ball on my next-day pickup request, forcing other tenants in the parking lot of my daughter's apartment complex to deal with this POD in their spaces for 7 days! When they came to pick it up, they said they couldn't do it (didn't even try) because of a car parked near the POD (which my daughter had absolutely no control over who parks there). Rescheduled 5 days later. It's still there.... PODS customer service was of the lowest quality I have experienced. They did not care about us as customers, they did nothing to expedite the pickup of the POD (even though it was their fault for not scheduling correctly). They had an "oh well" attitude. I will never use them again, and will never recommend to anyone.

The Pod was delivered to our home driveway on time and picked up (for shipment to our new home) on time. The driver was professional and polite.

Packed my Pod securely, but it arrived in shambles... Thousands of dollars worth of damage. Will probably have to file a lawsuit.

I'm including this review here although I didn't actually get to use PODS, but I wanted to include my experience with them. The day before my container was due to be delivered, instead of calling me with the delivery window time, they called to say they couldn't deliver the container the next day at all. They could deliver it on Monday instead of the scheduled Friday. This would not work for me, so I cancelled the whole thing. Be warned not to use them if you MUST have your container on a certain day. I'm still waiting for the refund of the below initial charge.

Good idea but I had to ask several times and it took me 2 months to get my weight tickets. When they finally were emailed to me, it was a generic weight ticket. It did not have our account number, name,or any information that is our pods. Very disappointing and WILL NOT suggest PODS for a dity move to any of our military friends and community.

Using PODs was a very bad experience would not recommend of use them again.

Pod company was very helpful and provided multiple moving updates.

I had some trouble with container positioning. I hadn't seen the property and the driver placed the container on an incline, causing the door to bow. Additionally, despite using numerous ties, larger items (small desk) broke completely in half from container transportation. On the positive side, there are responsive, customer service is readily available, and they generally arrived on time.

They did their job as quoted.

They were delivered and picked up on time by very capable drivers who were looking for tips. (wore a hat stating tips accepted) They were helpful with giving directions on using the PODS. My items went into storage for 3 months. All moving blankets, wardrobe boxes, straps, locks etc. needed to be bought. They advertise insurance for property, PODS, movers etc. I took the property insurance and found out it is NOT insurance , but a coverage POD charges you with lots of loop holes. You need to take photos of all your goods, show how you boxed them, list everything and take pictures, pictures, pictures.....from the discussion I had, the LOSS would be given to a third party to settle for replacement value....how do you prove that one?

Everything worked well. The pod was in excellent shape when it arrived, the driver was very nice and on time. We chose this company because it was the best solution for our situation and would use them again.

Need more tie downs.