I am unable to rate my POD yet, because the move is not complete. They did deliver and pick up my POD in Denver as scheduled. I can do a complete review after the POD is delivered and picked up in San Diego.

Unbelievably difficult to deal with given they do nothing but provide containers and move them. Customer service is horrible. They delivered the PODs to the wrong warehouse; covered the cost of a truck to move the contents of one POD, but refused to cover labor costs involved in the unloading, loading, and driving to get our belongings to our residence. Probably the last time we'll even think about PODs, let alone use them.

Arrived within the window promised. Driver was friendly and accommodating. Price seems reasonable

Overall it was good. I saved lot of money using POD container,

PODS started out just fine. On time pick up and delivery. Called before they came etc. The PODS driver out of Greenville, NC did not call, was rude and disrespectful of me and the company he worked for, and made the last part of my move a nightmare. I would never even consider using this company again. A well organized company... at the mercy of the employees it hires.

This was my first time using PODS, I was very happy with the service provided. We moved from Ohio to Florida and their storage for a month. The drivers were nice and polite, as well as the customer service reps.

PODs was definitely a great choice for us! Would definitely use again and recommend to others.

Their customer service team is always knowledgeable and the drivers are professional and on time!

For the initial phase of our move, PODS has been exemplary. Hoping that all of the remaining phases go as well.

I would use them again.

An excellent way to store your "home" when moving. Website is easy to use and all of the scheduling is done on line. I would use PODS again.

Container was clean and arrived at pick up sight on time.

clean and on time with delivery and pickup

Couldn't be making the move from ri to florida without the Pods People...on time delivery and pickup and delivery again...will recommend them to everyone

The pods are sure a great way to move. The employees are so helpful and really know about customer service. I am a very happy client.

Using POD'S was the best option for us and it worked out just fine. Each of the drivers were pleasant, efficent and personable. The quality of the people and service is top notch.

A little expensive for what you get. But still cheaper than a moving company.

The storage unit was delivered on time in a driving rain, and the delivering agent was still cheerful and helpful.

The POD size was bigger that I required.

Messed up my billing of the transports, but did correct. It just took along time and was out of my checking account

I was able to load all my small items as I packed them.

I would recommend pods to anyone. It was a great and inexpensive way to move.

Our pod is currently in storage.

So far so good. They are storing our goods at present.

Very happy from the start to the finish.

Everything was on time and as specified.

Wound up using pods three times - first to declutter to sell my house, second for the main move, and third because I underestimated how much stuff I had! They were always on time and went out of their way to help me out of a bind when I realized I needed a third pod. Everything now in storage til my house is built.

Came when promised, I would recommend PODS again.

Always on time and placed containers exactly as specified.

Their billing system is a little confusing, but all in all I got my stuff moved!

I rented the largest size 16', but unfortunately it still wasn't big enough. We ended up having to store some stuff elsewhere. The POD is advertised that it will hold 3 to4 rooms, but that does not take into account the boxes. Being aware of this now will help me decide if this would be an option in the future.

It's a great way to go. They are very efficient and your stuff doesn't get moved in and out of storage.What goes in, come back out!

PODS suggested a 16 ft POD which was too small for all of our belongings. Maybe they could have come up with a better way to determine what our need would be than just asking how many rooms we have.

Delivered POD on-time and POD was useful for storing furniture while house was re-carpeted.

They emailed me advance notice of when to expect drop off and pick up, then they kept their word.

I got the pod size they recommended, but it was too small and I had to get another one, costing me almost double the cost I had budgeted.

Very easy to work with and ontime

PODS service was excellent. The flexibility of packing the container over time reduced some of the stress of moving. The men who delivered and picked up the pod in NJ and FL were courteous, always called to let me know when they were coming and professional. I would recommend PODS to anyone who is moving. The company is run with an attention to detail and focused on consumer needs. I was very satisfied!

Booking was easy - delivery and pick up drivers were very nice and helpful!

On time and very careful with delivery and pick up

The pods are great, but they can be very difficult to lock. So far the people have been very helpful that work at the company, they will be storing my furniture for approx 9 months, so I can not fully rate.

They came and left the PODS right where I told them to leave them and they picked them up without me having to be there.

I am storing my belongings for now with RAT PACK Pods

The driver was not very helpful and argued with us about where to place the POD. We had another POD delivered to the very same address about a month before and the driver placed exactly where we requested without any hesitation so we knew it could be done.

Delivery and pick up of containers was on time and no issues. Web site and customer service were a problem. Site was down often. I could not update my address in the system. Calls to customer service number did not address issues. Entered delivery to new home location on line. System defaulted to original pick-up address. Did not get my container till over two weeks later after getting delivery address straightened out with a customer service rep.

If you don't have a lot to move & not sure of your final destination, PODS is the way to go.

I also wish to say the PODS container was new, looked great and kudos to the PODS delivery and pick up driver. He was truly incredible in maneuvering such a huge container into a very smail space. Excellent job!

Great system, nice drivers, fit into my schedule.