Have not had contents delivered yet but liked the ability to load as needed.

I've used them a few times. Always been happy with the service

Delivery and pick up was on time.

For some reason the load shifted intransit. No damage done to the contents.

My POD was professionally delivered and picked up as agreed upon. The driver was friendly. The POD was clean. The pricing for my move to Houston was better than any other company, plus I was given the military discount as they are military friendly:)

This is the second time I've used them and I'm very happy with their service. They walk you through the process and make it extremely easy.

A delivery delay was communicated to me and the POD delivered first thing in the morning. It was freshly painted, with some damp/tacky paint left on the door jamb that rubbed off on my clothes. Otherwise, no problems.

PODS was perfect for me. They were able to accommodate the timeframes I needed the units dropped off, removed, stored, delivered then picked up w/out any stress. Moving is stressful enough, having such great customer service from PODs was a blessing.

PODs is great in terms of customer service, timely delivery, and allowing for moving and storage at the same time. However, after discussing how much furniture was to be moved, it was recommended that a 16' POD be rented. Unfortunately all of our items didn't fit in the POD, and we needed to rent a Uhaul truck the next day to remove the remainder of our items and store them at a family member's house. A better estimate would have allowed us to rent a 16' POD as well as a 7' POD to move all of our items in one day.

Worker did a great job

Great service. On time delivery and pick up. We'll worth every penny

We are just moving now. I don't want to rate them until we are done.

Reliable drop-off and pick-up. Reasonable rates, satisfied with their service and would definitely tell friends about our positive experience. ***** (that is a 5 star rating)

Over all I was satisfied with the job. Just did not lnow they were closed on Wednesday and had to rearrange everything.

Easy to work with. Very flexible.

Using a pod made it easier to move

They were excellent movers, very professional. We were very pleased with their service. Thank you

Everyone I dealt with from PODS was very professional. The POD arrived and was picked up on schedule at my old house and my new apartment. When I needed to change the dates, there was never any question or problem. PODS made what could have been a stressful situation into a very easy move for me. I chose PODS because I wanted to pack at my own pace. I didn't know exactly where I would be living or when I would arrive so I needed to store my things until those decisions were made.

This transportation option worked well for me. The truck and container were in good shape. The driver exhibited good personal interaction with me on delivery. I was referred to Pods by a friend. I would use them again.

The pod is very helpful...we loved it..

Very good. Driver was excellent

David, the PODS driver, called before bringing the container, put it exactly where I wanted it, and called again the next day before arriving to pick it up. Very professional and friendly.

My initial experience with PODs was very good but tarnished by my final transfer. PODs had an issue on their website where some order details were erroneously removed (without the customer knowing) combined with another issue where no one got reminder emails or calls the day my PODs were to be delivered. In my case, final transfer of one of my two PODs was deleted by the system and since I didn't get a reminder call, I didn't realize this until the day of the transfer. I spent 20 minutes being told off by their customer service agent who insisted that this was mistake and that I needed to pay a 50 dollar same day delivery charge. It was only after I asked to speak with a manager, he noticed and admitted the system errors and promptly agreed to cover the charge. However, by properly keeping their customer service staff apprised of these system issues, PODs could have ensured an overall good experience. Another thing to realize is that items move about in POD transfer much more than an ordinary truck and perhaps affiliated movers should be advised how POD loading is a bit different from a regular moving truck (boxes stacked to high will almost inevitably fall). Finally, PODs needs to make their user interface much clearer .. even as a person with many years in the software industry, several steps and information presented were not intuitive. By some of these simple measures PODs could provide a much more satisfying customer experience.

container arrived on time and picked up quickly on both ends of the move. Drivers very friendly and pod clean yes I would use them again. I liked using pods because I felt better knowing only my belongings were in the pod not like using a long distance moving co. that puts other jobs on the same truck. I also had a local mover pack my house and load the pod.

An "overall" good first-time experience as far as the convenience of a "POD" move was concerned--which I think is a smart way to move or store. Drop-off location in drive didn't match request so awkward access, driver forgot packing blankets, and I had to purchase/set-off insecticide bomb to take care of ant infestation. Corporate office courteous in straightening things out.

Recomend PODS container.

Excellent service throughout and phone calls to let me know two days before . Very reassuring and followup each time.

The PODS unit was delivered and picked up on time. It was clean and worked beautifully. The company was terrific to work with. I highly recommend them to anyone needing storage!

Excellent. This was a convenient and efficient way to move across country. It was expensive but allowed me the flexibility to store my things as I transitioned from one place to another and to schedule the move to fit my needs. The drivers were competent and helpful. I would definitely use PODS again.

Excellent system. All was on time. Drivers were helpful and polite.

Gave a lot away to get down to 2 Pods. Best way to move, especially if everything has to go into storage. Every thing only gets handled once in and once out with nothing missing.

My crew efficiently fit everything in my storage container

Great way to move, just make sure if you want to keep the POD in your driveway it fits! I thought the POD would fit in the driveway, but when the driver went to the house it was too big so I had to put it on the street.

Scheduling for container p/u was difficult. Driver that picked up POD was great. Very easy to deal with...much appreciated! Our loaders were excellent. We need them again!

The $200 cost above is before storage and drop off fees. I'm not sure what those will be yet. I've always been a fan of PODS; have used them many times. This time around I underestimated the size. I got a 12ft based on the PODS website recommendation, but I really needed a 16ft. I don't think their website is inaccurate, I just did not take into account the size and bulkiness of my furniture. The drop off and pick up was routine and they were able to maneuver the POD into a parallel parking space outside my apartment. I definitely would recommend them to anyone!

All was perfect until delivery day. I needed a permit to park the POD on a deserted street per city rules. The permit people talked to the driver on the phone and I guaranteed I would pick it up (it took 15 min) but the driver would not leave my things causing me extra lodging expenses waiting for 2 more days to re-deliver and throwing off the unpackers schedule.

Have used PODS now 5 times . Has always been a good experience. Website could use a little work, mostly how details are posted, but the people have always been excellent.

The phone service is excellent with PODS. I have cancelled and changed the order many times. They are efficient and very helpful. They always try to get me the better deal.

PODs customer service was rude and slow. Every instance we needed to call we spent at minimum 15-30 min waiting on hold. Scheduling was just as bad and not reflective of the advertisement. Our move was at the end of month and POD's was trying to push our dates out almost a week even with advance notice. On our move out the driver for the day was sick and had to cancel our delivery which had to be rescheduled. We obviously escalated the issue but had similar experience once we determined our move in day. All escalations have to be routed to the location manager and they will not allow you to speak to the manager directly and the response is always done by customer service who will hah and hem about your issues and show no concern or empathy even though the issue is on there end. Side note, they claim they are really busy with work. If you are so busy why don't you hire more drivers? We chose POD's for convenience but would never recommend again. Your experience may very if you are not doing storage and completing a direct move but again I would keep your expectations low.

Very satisfied with both PODS drivers and the loaders.

The actual mechanics of the process were fine. But when things went wrong--and they did-- with one exception, none of the customer service people seemed concerned enough to even try to fix the problem. Instead they just quoted rules and regulations why they couldn't do anything. This especially annoyed me since they required payments of everything up front at least five days before they performed any service. But when the service was not performed satisfactorily, it was just: "Oh, we're very sorry." Even though I still think the PODs model is a great idea, for this reason, I would not use them again.

I had a great experience with PODS. We used 2 PODS. We loaded the first ourselves (which allowed us to have more room in the house and garage for packing). We used a HireAHelper that they recommended to load the second and to unload in the new house. They were flexible in pick up and delivery time. Everything arrived on time and in good shape.

The drivers who delivered and picked up the POD were excellent. They had a professional attitude and were extremely helpful.

they did a great job especially packing up the pod so everything fit

PODS were professional and cheerful. Responded to all our moving needs.

Studio Apartment fit inside the 7x7x8. Couch, dresser, coffee table, queen bed and box spring.

I had no idea that all my stuff could fit in the POD that I had selected! AND there was some (just a little) room left over :)

PODS followed up and went the extra mile to get my pod to my new home. This has been a great experience and the best one for me.