PODS® Reviews
Johnny called ahead to verify arrival. He asked us first where we want the POD placed before offload from the large hydraulic equipped truck. Johnny placed the POD Unit exactly where we wanted it allowing a great place to load our furniture. This is the first time we have used a POD. WONDERFUL service and caring Customer Service oriented staff.
Super shady company. Hidden charges if you want same-day pick up of the unit, even when they tell you that your booking includes drop off/pick up of the unit and return to the storage unit (I booked to store the unit at their facility for one month, which they charged me for but then didn't arrange for). My bed frame also got broken in the move of the unit.
delivery was a hassle and they almost did not deliver it til a week after it was scheduled - they do not inform you of the fact that although they advertise for it to go in the street it is not allowed in the street and delivery guys will not put it there. - i ordered 3 blankets received one. When they delivered it to the new home instead of take the time to adjust the direction of the container due to the landscape they just dropped it down - causing us to take an hour to open the door.
Great logistics department and great customer service. A good option for moving on a budget. My only complaint is that the container is not "8' x 8' x 16'" as stated. Internal dimensions are actually 7'4" wide, ~7'6" high and 15'10" long. The width really killed me because I was counting on stacking 5 large boxes across (18" wide each) and spent two weeks packing for this scenario. But because the width was less than 7'6" I could only get 4 boxes across.
