The driver arrived on time for both drop off and pickup and called before arrival. He expertly maneuvered the pod exactly where I wanted it.

They did good, but did not meet the drop-off time

PODS delivered and picked up on schedule. Placed where we ask them

Only problem is that after 5 days they have still not yet removed the container

Eric did an excellent job of placing our PODS on the driveway. We didn't think both would fit but he maneuvered them into place without rolling on the job. Well Done. Jeff and Barbara

Gets the job done. Overall the move was easy. Only downside is you cannot choose your delivery window so you are stuck with the time frame they give you without the ability to change.

Havn't completed my move yet but, PODS is great. Clean units, efficient drivers, on schedule drop off/pick up. Only draw back is size they need a 20 ft pod.

Do not waste your time money and efforts to schedule if you use PODS! They are HORRIBLE! They do not show up when they ate scheduled no contact no resolution and no help to try and fix there mistake! Never again use anyone or anything for your move but DO NOT USE PODS!!!

PODS worked with us to make the move smooth. There were a couple of mix-ups in billing. PODS was able to figure it all out and corrected it.

POD was cleaned and delivered on the days scheduled

I had 2 PODS and had 2 really wonderful men. They were competent in what they did. They made working the heavy machinery look effortless. The PODS were placed exactly where I had asked which made loading a lot more efficient for the packing crew. Fun watching these men show their competence in their jobs

perfect. everything went off without a hitch. Moved from Long Island to North Carolina. I was anticipating something to go wrong and nothing did. I was thrilled with the job they did from beginning to end.

Original move was great. Once they had our POD, the service etc tanked. It was a horrible experience. Would not recommend.

Pods quoted & booked me for one price and # of movers, knowing I had 2 Pods, then called to adjust the price claiming I needed more movers for 2 Pods. This is their business, how do they not know that up front? They booked pick up date for my Pods in the initial call but when a called later to see if they had an earlier date, NY scheduled date was never in the system. Guess who got charged another month because they didn't have availability to correct their mistake. Then when my POD arrived there was issues opening it after using the movers they recommended. I will NEVER use Pods again.

We used PODs. It was so easy to book and knowledgeble, helpful staff. Every phase of the process went literally perfectly. We moved from Seattle to Phoenix and everything was in great shape at the end. All staff we dealt with were friendly and professional. It was more expensive than I would have liked to have paid but the this year trucks from Seattle to Phoenix were virtually impossible to find. It was really nice not to have to worry about driving everything on that long trip. It was such a great experience though, we would definitely consider using them again.

Good service and they met their delivery and pick up delivery window.

Our POD was delivered & picked up as scheduled but I tried to contact POD's to reschedule the pick up of the POD and was unable to contact anyone. I was able to reschedule online but the customer service to speak with a live person leaves a lot to be desired.

Delivered on time. In good, clean condition.

The PODS were scheduled and were there when they said.

PODS arrived and departed as promised. Excellent service! I highly recommend PODS!

Their website did not let you make scheduling changes as it indicates

Everything was going well with PODS up until the day of the container pick up. There were a number of issues with a lack of communication and updates from PODS on the status of the container pickup. To start with, the website portal was not updated to reflect that the pickup was on schedule (I had to contact customer service in order to confirm), and after the initial pickup window was missed, I went through a number of customer service representatives both online and over the phone before I could get a status update as to whether the container would be picked up at all on the scheduled date. It was eventually picked up on the scheduled date, but not until almost 8pm and only after I had spent about 2-3 hours holding and working with various customer service representatives. Not exactly the experience you are looking for with a moving partner.

They were late delivering the first POD. Let's hope #2 isn't late.

Always enjoyed talking to the PODs people. They stored and moved my stuff half way across the country.

No issues. PODS arrived as scheduled, were picked up as scheduled, and stored for us for six months before being delivered on time to our new home 1200 miles away.

Excellent staff. Easy and effective. The best way to move by far!!!

Pod arrived as scheduled the driver was polite and put the pod right where I needed it.

Overall PODS was good. Unfortunately they were backlogged and couldn't deliver my pod for 2 weeks after I needed it.

I will recommend the services to anybody......They were good/excellent/great.

Ordering, communication with company easy.

There were a couple of hiccups with the scheduling but they used good customer service to make it right. The drivers had a very tight spot to maneuver and they didn't run off the drive area at all.

They didn't meet the schedule. I paid for an AM delivery and they delived the POD at 6pm.

The only reason its not 5 star is that the POD can't scheduled for pick up until next week and the condo complex is going to fine us for every day it sits there. The number of people moving right now, being summer, is quite large, but when I set up the POD for delivery, I was not able to get a date for pick up when needed. Other than that, I really like the company and will use them in the furture .

good job. customer service less than excellent, loong wait to speak to someone

The Pods driver showed up on time and was helpful and attentive throughout the loading process (I had city service so the Pod stayed on the truck the whole time). He was knowledgable and helpful along the way with any questions I had. I am very grateful!

My review is very mixed with PODS. We've used them for two moves, and it's so very easy to book the deliveries and pick-ups and book your movers in between. Our first move 7 years ago couldn't have gone more smoothly. However, this time around, PODS didn't pick up for transport to storage on the Saturday evening that they were scheduled. We had a particularly contentious home sale, and with our closing on Monday, our intention was to have the PODS cleared out well in advance on Saturday. However, they didn't come, they didn't communicate that they weren't coming, working on Sunday to clear out backlogs was apparently not an option, and I didn't feel any sense of confidence that our issue would be resolved. You can't contact your local PODS facility; you can only contact corporate headquarters. They can attempt to contact your local office while you hold, but if the local facility doesn't pick up, you just feel lost. You get different answers from different people. Don't get me wrong, they all want to help, but there is only so much they can do when your local facility is not responding. At the end of the day, they did get the PODS cleared out on Monday morning first thing, but I spent the weekend feeling extremely unsettled fearing that our failure to vacate would have given our buyers the ammo they needed to get out of the deal without losing their earnest money. So again, when things go well, PODS is great. However, when you confront any kind of obstacle, it's quite a headache.

The driver arrived at a reasonable time according to the window sent and was also cordial and respectful!

ordered blankets that did not arrive with order. Impossible to get a live person to talk to. Once i did talk to someone I never heard back on resolution to deliver the blankets. requested a refund on and waiting for a resolution.

PODS delivery driver was GREAT! Wish that there could've been a Sunday pickup though.

The sales cycle was great, the moving cycle was iffy often and required quite a bit of work on my end. Having the POD delivered to my final location was simple and hoping the final return goes just as smooth.

Very professional and did a perfect job placing the POD on the driveway towards the side; surgical precision!

nothing special, they delivered and picked up as scheduled.

Very helpful and pleasant

Moving is stressful--having "our POD" made it less so. Service was great--everything as promised.

Everything about the PODs experience was smooth from start to finish. The price was fair. I have an apartment that’s around 842 sq ft and my stuff fit but it was definitely a tight squeeze.

made my move super easy, met every date to drop, ship and drop, and pick up as told, no hidden fee's, it was exactly as they quoted me. I highly recommend this company !!!!!

The first delivery went well and they were on time. The second delivery was not smooth and they took out some bushes and had trouble getting it in the driveway.

Easy to make the POD arrangements. It was important to me to be able to have long term storage since I was moving out of state and unsure when I would find a new house to purchase.