PODS® Reviews

Becky U

Wake Forest, NC
Wrote a review on 7/17/2021
PODS Review
(5 out of 5 rating)

The driver arrived on time for both drop off and pickup and called before arrival. He expertly maneuvered the pod exactly where I wanted it.

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John H

Bloomfield, CT
Wrote a review on 7/17/2021
PODS Review
(3 out of 5 rating)

They did good, but did not meet the drop-off time

Distance:
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Andre M

Broomfield, CO
Wrote a review on 7/17/2021
PODS Review
(5 out of 5 rating)

PODS delivered and picked up on schedule. Placed where we ask them

Distance: 1,500 mi
Cost:
Per. Mile:
SqFt. Moved: 800

Joshua L

Westland, MI
Wrote a review on 7/17/2021
PODS Review
(5 out of 5 rating)

Only problem is that after 5 days they have still not yet removed the container

Distance: 10 mi
Cost:
Per. Mile:
SqFt. Moved: 900

Jeffrey S

San Marcos, TX
Wrote a review on 7/16/2021
PODS Review
(5 out of 5 rating)

Eric did an excellent job of placing our PODS on the driveway. We didn't think both would fit but he maneuvered them into place without rolling on the job. Well Done. Jeff and Barbara

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Andrew H

Duluth, GA
Wrote a review on 7/16/2021
PODS Review
(4 out of 5 rating)

Gets the job done. Overall the move was easy. Only downside is you cannot choose your delivery window so you are stuck with the time frame they give you without the ability to change.

Distance: 750 mi
Cost: $4,000
Per. Mile: $5.33
SqFt. Moved: 1,520

Lois S

Mashpee, MA
Wrote a review on 7/16/2021
PODS Review
(5 out of 5 rating)

Havn't completed my move yet but, PODS is great. Clean units, efficient drivers, on schedule drop off/pick up. Only draw back is size they need a 20 ft pod.

Distance: 2,400 mi
Cost: $6,000
Per. Mile: $2.50
SqFt. Moved: 1,350

Angie B

Gilbert, AZ
Wrote a review on 7/15/2021
PODS Review
(1 out of 5 rating)

Do not waste your time money and efforts to schedule if you use PODS! They are HORRIBLE! They do not show up when they ate scheduled no contact no resolution and no help to try and fix there mistake! Never again use anyone or anything for your move but DO NOT USE PODS!!!

Distance:
Cost: $600
Per. Mile:
SqFt. Moved: 2,200

Tamara W

Eloy, AZ
Wrote a review on 7/15/2021
PODS Review
(5 out of 5 rating)

PODS worked with us to make the move smooth. There were a couple of mix-ups in billing. PODS was able to figure it all out and corrected it.

Distance: 1,645 mi
Cost: $3,500
Per. Mile: $2.13
SqFt. Moved: 3,600

Peggy D

West Jordan, UT
Wrote a review on 7/15/2021
PODS Review
(5 out of 5 rating)

POD was cleaned and delivered on the days scheduled

Distance: 2,500 mi
Cost: $5,200
Per. Mile: $2.08
SqFt. Moved: 2,000

Anna B

Auburn, ME
Wrote a review on 7/14/2021
PODS Review
(5 out of 5 rating)

I had 2 PODS and had 2 really wonderful men. They were competent in what they did. They made working the heavy machinery look effortless. The PODS were placed exactly where I had asked which made loading a lot more efficient for the packing crew. Fun watching these men show their competence in their jobs

Distance: 988 mi
Cost:
Per. Mile:
SqFt. Moved: 1,092

Thomas S

Waynesville, NC
Wrote a review on 7/14/2021
PODS Review
(5 out of 5 rating)

perfect. everything went off without a hitch. Moved from Long Island to North Carolina. I was anticipating something to go wrong and nothing did. I was thrilled with the job they did from beginning to end.

Distance: 750 mi
Cost: $5,000
Per. Mile: $6.67
SqFt. Moved: 2,900

Dan P

Litchfield Park, AZ
Wrote a review on 7/14/2021
PODS Review
(2 out of 5 rating)

Original move was great. Once they had our POD, the service etc tanked. It was a horrible experience. Would not recommend.

Distance: 350 mi
Cost: $1,900
Per. Mile: $5.43
SqFt. Moved: 2,440

Vicky N

Bowling Green, VA
Wrote a review on 7/14/2021
PODS Review
(1 out of 5 rating)

Pods quoted & booked me for one price and # of movers, knowing I had 2 Pods, then called to adjust the price claiming I needed more movers for 2 Pods. This is their business, how do they not know that up front? They booked pick up date for my Pods in the initial call but when a called later to see if they had an earlier date, NY scheduled date was never in the system. Guess who got charged another month because they didn't have availability to correct their mistake. Then when my POD arrived there was issues opening it after using the movers they recommended. I will NEVER use Pods again.

Distance: 670 mi
Cost: $3,000
Per. Mile: $4.48
SqFt. Moved: 3,000

Mike and M

Chandler, AZ
Wrote a review on 7/13/2021
PODS Review
(5 out of 5 rating)

We used PODs. It was so easy to book and knowledgeble, helpful staff. Every phase of the process went literally perfectly. We moved from Seattle to Phoenix and everything was in great shape at the end. All staff we dealt with were friendly and professional. It was more expensive than I would have liked to have paid but the this year trucks from Seattle to Phoenix were virtually impossible to find. It was really nice not to have to worry about driving everything on that long trip. It was such a great experience though, we would definitely consider using them again.

Distance: 1,500 mi
Cost: $3,200
Per. Mile: $2.13
SqFt. Moved: 1,500

Edgar M

Calistoga, CA
Wrote a review on 7/13/2021
PODS Review
(4 out of 5 rating)

Good service and they met their delivery and pick up delivery window.

Distance: 110 mi
Cost:
Per. Mile:
SqFt. Moved: 1,770

Beth M

Bradenton, FL
Wrote a review on 7/13/2021
PODS Review
(4 out of 5 rating)

Our POD was delivered & picked up as scheduled but I tried to contact POD's to reschedule the pick up of the POD and was unable to contact anyone. I was able to reschedule online but the customer service to speak with a live person leaves a lot to be desired.

Distance: 1,200 mi
Cost: $4,500
Per. Mile: $3.75
SqFt. Moved: 1,800

Janelle E

State College, PA
Wrote a review on 7/13/2021
PODS Review
(5 out of 5 rating)

Delivered on time. In good, clean condition.

Distance: 200 mi
Cost: $1,600
Per. Mile: $8.00
SqFt. Moved: 800

Lester P

Aiken, SC
Wrote a review on 7/13/2021
PODS Review
(5 out of 5 rating)

The PODS were scheduled and were there when they said.

Distance: 278 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Mary F

Fort Lauderdale, FL
Wrote a review on 7/13/2021
PODS Review
(5 out of 5 rating)

PODS arrived and departed as promised. Excellent service! I highly recommend PODS!

Distance: 240 mi
Cost: $1,900
Per. Mile: $7.92
SqFt. Moved: 970

Anthony S

Argyle, TX
Wrote a review on 7/12/2021
PODS Review
(4 out of 5 rating)

Their website did not let you make scheduling changes as it indicates

Distance: 2,300 mi
Cost: $6,000
Per. Mile: $2.61
SqFt. Moved: 1,200

Matthew M

Washington, DC
Wrote a review on 7/12/2021
PODS Review
(1 out of 5 rating)

Everything was going well with PODS up until the day of the container pick up. There were a number of issues with a lack of communication and updates from PODS on the status of the container pickup. To start with, the website portal was not updated to reflect that the pickup was on schedule (I had to contact customer service in order to confirm), and after the initial pickup window was missed, I went through a number of customer service representatives both online and over the phone before I could get a status update as to whether the container would be picked up at all on the scheduled date. It was eventually picked up on the scheduled date, but not until almost 8pm and only after I had spent about 2-3 hours holding and working with various customer service representatives. Not exactly the experience you are looking for with a moving partner.

Distance: 2,800 mi
Cost: $3,000
Per. Mile: $1.07
SqFt. Moved: 575

Christopher P

Atlanta, GA
Wrote a review on 7/12/2021
PODS Review
(4 out of 5 rating)

They were late delivering the first POD. Let's hope #2 isn't late.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 4,000

James H

Nashville, TN
Wrote a review on 7/12/2021
PODS Review
(5 out of 5 rating)

Always enjoyed talking to the PODs people. They stored and moved my stuff half way across the country.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved: 1,100

Jim K

Cincinnati, OH
Wrote a review on 7/12/2021
PODS Review
(5 out of 5 rating)

No issues. PODS arrived as scheduled, were picked up as scheduled, and stored for us for six months before being delivered on time to our new home 1200 miles away.

Distance: 1,200 mi
Cost: $2,200
Per. Mile: $1.83
SqFt. Moved: 2,300

Tess C

Shreveport, LA
Wrote a review on 7/12/2021
PODS Review
(5 out of 5 rating)

Excellent staff. Easy and effective. The best way to move by far!!!

Distance: 15 mi
Cost: $200
Per. Mile: $13.33
SqFt. Moved: 4,100

Ronald D

Fort Worth, TX
Wrote a review on 7/11/2021
PODS Review
(5 out of 5 rating)

Pod arrived as scheduled the driver was polite and put the pod right where I needed it.

Distance: 1,700 mi
Cost: $5,000
Per. Mile: $2.94
SqFt. Moved: 1,245

Chris O

Elmhurst, IL
Wrote a review on 7/11/2021
PODS Review
(4 out of 5 rating)

Overall PODS was good. Unfortunately they were backlogged and couldn't deliver my pod for 2 weeks after I needed it.

Distance: 10 mi
Cost: $100
Per. Mile: $10.00
SqFt. Moved: 2,000

Carmelo C

Columbia, SC
Wrote a review on 7/11/2021
PODS Review
(5 out of 5 rating)

I will recommend the services to anybody......They were good/excellent/great.

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Peggy K

Bumpass, VA
Wrote a review on 7/10/2021
PODS Review
(5 out of 5 rating)

Ordering, communication with company easy.

Distance: 350 mi
Cost: $2,000
Per. Mile: $5.71
SqFt. Moved: 1,500

Jim B

Salt Lake City, UT
Wrote a review on 7/10/2021
PODS Review
(5 out of 5 rating)

There were a couple of hiccups with the scheduling but they used good customer service to make it right. The drivers had a very tight spot to maneuver and they didn't run off the drive area at all.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 2,000

James S

Saint Cloud, FL
Wrote a review on 7/10/2021
PODS Review
(1 out of 5 rating)

They didn't meet the schedule. I paid for an AM delivery and they delived the POD at 6pm.

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Carla G

Jacksonville, FL
Wrote a review on 7/10/2021
PODS Review
(4 out of 5 rating)

The only reason its not 5 star is that the POD can't scheduled for pick up until next week and the condo complex is going to fine us for every day it sits there. The number of people moving right now, being summer, is quite large, but when I set up the POD for delivery, I was not able to get a date for pick up when needed. Other than that, I really like the company and will use them in the furture .

Distance: 20 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Raffaello S

Madison, TN
Wrote a review on 7/10/2021
PODS Review
(4 out of 5 rating)

good job. customer service less than excellent, loong wait to speak to someone

Distance:
Cost: $4,000
Per. Mile:
SqFt. Moved: 1,400

Kristina O

Chicago, IL
Wrote a review on 7/9/2021
PODS Review
(5 out of 5 rating)

The Pods driver showed up on time and was helpful and attentive throughout the loading process (I had city service so the Pod stayed on the truck the whole time). He was knowledgable and helpful along the way with any questions I had. I am very grateful!

Distance: 2,200 mi
Cost:
Per. Mile:
SqFt. Moved:

Abby G

Duluth, GA
Wrote a review on 7/9/2021
PODS Review
(2 out of 5 rating)

My review is very mixed with PODS. We've used them for two moves, and it's so very easy to book the deliveries and pick-ups and book your movers in between. Our first move 7 years ago couldn't have gone more smoothly. However, this time around, PODS didn't pick up for transport to storage on the Saturday evening that they were scheduled. We had a particularly contentious home sale, and with our closing on Monday, our intention was to have the PODS cleared out well in advance on Saturday. However, they didn't come, they didn't communicate that they weren't coming, working on Sunday to clear out backlogs was apparently not an option, and I didn't feel any sense of confidence that our issue would be resolved. You can't contact your local PODS facility; you can only contact corporate headquarters. They can attempt to contact your local office while you hold, but if the local facility doesn't pick up, you just feel lost. You get different answers from different people. Don't get me wrong, they all want to help, but there is only so much they can do when your local facility is not responding. At the end of the day, they did get the PODS cleared out on Monday morning first thing, but I spent the weekend feeling extremely unsettled fearing that our failure to vacate would have given our buyers the ammo they needed to get out of the deal without losing their earnest money. So again, when things go well, PODS is great. However, when you confront any kind of obstacle, it's quite a headache.

Distance: 1 mi
Cost: $950
Per. Mile: $950
SqFt. Moved: 2,500

Deelya F

San Diego, CA
Wrote a review on 7/9/2021
PODS Review
(5 out of 5 rating)

The driver arrived at a reasonable time according to the window sent and was also cordial and respectful!

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,000

Frank F

Alameda, CA
Wrote a review on 7/8/2021
PODS Review
(3 out of 5 rating)

ordered blankets that did not arrive with order. Impossible to get a live person to talk to. Once i did talk to someone I never heard back on resolution to deliver the blankets. requested a refund on and waiting for a resolution.

Distance: 30 mi
Cost: $500
Per. Mile: $16.67
SqFt. Moved: 1,200

Stephanie B

Denver, CO
Wrote a review on 7/8/2021
PODS Review
(4 out of 5 rating)

PODS delivery driver was GREAT! Wish that there could've been a Sunday pickup though.

Distance: 1,200 mi
Cost: $1,500
Per. Mile: $1.25
SqFt. Moved: 800

Sheldon W

Fort Lauderdale, FL
Wrote a review on 7/8/2021
PODS Review
(4 out of 5 rating)

The sales cycle was great, the moving cycle was iffy often and required quite a bit of work on my end. Having the POD delivered to my final location was simple and hoping the final return goes just as smooth.

Distance: 2,000 mi
Cost: $2,800
Per. Mile: $1.40
SqFt. Moved: 2,000

Mike L

Starke, FL
Wrote a review on 7/8/2021
PODS Review
(5 out of 5 rating)

Very professional and did a perfect job placing the POD on the driveway towards the side; surgical precision!

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,500

Kathleen F

Plainfield, IN
Wrote a review on 7/8/2021
PODS Review
(3 out of 5 rating)

nothing special, they delivered and picked up as scheduled.

Distance: 250 mi
Cost: $2,500
Per. Mile: $10.00
SqFt. Moved: 1,300

Linda J

Boise, ID
Wrote a review on 7/7/2021
PODS Review
(5 out of 5 rating)

Very helpful and pleasant

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SqFt. Moved:

Amy W

Brighton, MA
Wrote a review on 7/7/2021
PODS Review
(5 out of 5 rating)

Moving is stressful--having "our POD" made it less so. Service was great--everything as promised.

Distance: 850 mi
Cost: $2,000
Per. Mile: $2.35
SqFt. Moved: 1,200

Briana B

Tampa, FL
Wrote a review on 7/7/2021
PODS Review
(5 out of 5 rating)

Everything about the PODs experience was smooth from start to finish. The price was fair. I have an apartment that’s around 842 sq ft and my stuff fit but it was definitely a tight squeeze.

Distance: 1,400 mi
Cost: $2,000
Per. Mile: $1.43
SqFt. Moved: 842

Carolyn C

Wichita, KS
Wrote a review on 7/6/2021
PODS Review
(5 out of 5 rating)

made my move super easy, met every date to drop, ship and drop, and pick up as told, no hidden fee's, it was exactly as they quoted me. I highly recommend this company !!!!!

Distance: 1,700 mi
Cost: $3,700
Per. Mile: $2.18
SqFt. Moved: 1,200

Martha H

Nashville, TN
Wrote a review on 7/6/2021
PODS Review
(3 out of 5 rating)

The first delivery went well and they were on time. The second delivery was not smooth and they took out some bushes and had trouble getting it in the driveway.

Distance: 650 mi
Cost: $2,000
Per. Mile: $3.08
SqFt. Moved: 700

Ann W

Fort Wayne, IN
Wrote a review on 7/6/2021
PODS Review
(5 out of 5 rating)

Easy to make the POD arrangements. It was important to me to be able to have long term storage since I was moving out of state and unsure when I would find a new house to purchase.

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 1,800
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