PODS® Reviews

Michael P

Rochester, MI
Wrote a review on 8/9/2021
PODS Review
(4 out of 5 rating)

Only one issue, I paid for a specific time for POD to be picked up and truck was late. Refund for issue was provided

Distance: 30 mi
Cost: $750
Per. Mile: $25.00
SqFt. Moved: 1,200

Ervin G

Littleton, CO
Wrote a review on 8/9/2021
PODS Review
(3 out of 5 rating)

They don't hold the amount that they say on the site and the phone they say they will hold, figure on 2/3rds of what they say, so if they say 2 POD, you need 3 PODS. We were warned by others that have used them in the past, but we trusted the "professionals" at PODS which caused us grief and not able to move everything in one trip. Also they say it easy to call to get another container, but the only easy part is the call, no containers were available until it would be too late for our move.

Distance: 1,200 mi
Cost: $6,200
Per. Mile: $5.17
SqFt. Moved: 2,000

Jason S

Temecula, CA
Wrote a review on 8/8/2021
PODS Review
(5 out of 5 rating)

PODS provided a good price, good communication, and the container was available and delivered as scheduled.

Distance: 3,300 mi
Cost: $3,500
Per. Mile: $1.06
SqFt. Moved: 1,100

Kenneth R

Lake Worth, FL
Wrote a review on 8/8/2021
PODS Review
(5 out of 5 rating)

The drop off and pick up was great, the driver know how to

Distance:
Cost: $300
Per. Mile:
SqFt. Moved:

Greg K

Estero, FL
Wrote a review on 8/8/2021
PODS Review
(4 out of 5 rating)

Great results but communication was frustrating at times; only night before did I get confirmation that a ten day transport would be delivered as scheduled. Need better container tracking system. Drivers were great and drop-off and pick-up were great

Distance: 1,700 mi
Cost: $5,800
Per. Mile: $3.41
SqFt. Moved: 1,200

Brenda C

Knoxville, TN
Wrote a review on 8/8/2021
PODS Review
(1 out of 5 rating)

I also posted signs in my house where and how the boxes marked with each room were to be distributed in my home and the workers did not follow instructions causing me to have to redistribute a number of the heavy boxes throughout the house; even though I told them while they were bringing the boxes in where they should go and to follow all the signs I posted, they ignored all instruction. I WOULD NOT RECOMMEND NOR WOULD I EVERY USE THIS COMPANY AGAIN

Distance: 850 mi
Cost: $8,000
Per. Mile: $9.41
SqFt. Moved: 1,200

Mike C

Boynton Beach, FL
Wrote a review on 8/8/2021
PODS Review
(5 out of 5 rating)

Pods got everything handled in a timely manner, and their drivers were incredible.

Distance: 1,800 mi
Cost:
Per. Mile:
SqFt. Moved: 1,800

Rose J

Houston, TX
Wrote a review on 8/8/2021
PODS Review
(5 out of 5 rating)

PODS's policies are clear and the customer service representatives are very helpful in answering questions and providing the status of your PODS.

Distance: 855 mi
Cost:
Per. Mile:
SqFt. Moved: 200

Phil P

Myrtle Beach, SC
Wrote a review on 8/7/2021
PODS Review
(5 out of 5 rating)

I chose PODs because I needed to store my belongings for an extended time period and they had a climate controlled indoor storage facility nearby. They delivered and picked up the POD to be moved to their storage facility as scheduled and had great equipment to deliver and pick up the POD from the parking spot.

Distance: 38 mi
Cost: $385
Per. Mile: $10.13
SqFt. Moved: 1,285

Andrew S

Georgetown, SC
Wrote a review on 8/7/2021
PODS Review
(5 out of 5 rating)

PODS did a great job. Always showed up when they said they would. Excellent company. Highly recommended.

Distance: 750 mi
Cost:
Per. Mile:
SqFt. Moved:

Rudy S

Simi Valley, CA
Wrote a review on 8/7/2021
PODS Review
(4 out of 5 rating)

I was lead to believe that a 16' POD was sufficient for 4 rooms, so to be safe I also ordered an 8' POD. I should have ordered 2 16' POD's.

Distance: 1,400 mi
Cost: $3,000
Per. Mile: $2.14
SqFt. Moved: 1,750

Suzanne V

Denver, CO
Wrote a review on 8/7/2021
PODS Review
(1 out of 5 rating)

POD people damaged the property of our neighbors and the POD itself while attempting to drop it off for loading. They also placed it facing the wrong direction despite clear documentation beforehand. Then they mishandled the POD enough to allow water to enter the POD and cause some damage to our property that way too.

Distance: 1,500 mi
Cost: $4,200
Per. Mile: $2.80
SqFt. Moved: 1,350

David O

Fleming Island, FL
Wrote a review on 8/7/2021
PODS Review
(5 out of 5 rating)

On time, on target, heat-be-damned-hard workers. Professional, friendly, courteous, HELPFUL!

Distance:
Cost:
Per. Mile:
SqFt. Moved: 2,423

Brian F

North Aurora, IL
Wrote a review on 8/7/2021
PODS Review
(4 out of 5 rating)

Two very hard work sets one ok worker one worthless worker

Distance: 1,000 mi
Cost: $3,000
Per. Mile: $3.00
SqFt. Moved: 2,400

Rick M

San Clemente, CA
Wrote a review on 8/6/2021
PODS Review
(2 out of 5 rating)

The drivers were very good, but the company cancelled on us last minute, causing a huge nightmare. We had to reschedule 2 days later.

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Christopher H

Alexandria, VA
Wrote a review on 8/6/2021
PODS Review
(5 out of 5 rating)

Everything was handled professionally and on time.

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Joseph B M

Parker, CO
Wrote a review on 8/5/2021
PODS Review
(2 out of 5 rating)

Too small and can't transport lawn mowers and other essential items. Wouldn't use PODS again

Distance: 1,000 mi
Cost: $7,000
Per. Mile: $7.00
SqFt. Moved: 2,000

Rebecca G

Waynesville, NC
Wrote a review on 8/5/2021
PODS Review
(4 out of 5 rating)

My POD experience was generally good - it just takes a while to get through to customer service most times. Additionally, I had an expensive lamp broken during transport and chunks of the ceiling of the POD covered most of my belongings after moving cross-country,

Distance: 2,300 mi
Cost: $6,900
Per. Mile: $3.00
SqFt. Moved:

Jeff M

Frederick, MD
Wrote a review on 8/5/2021
PODS Review
(4 out of 5 rating)

PODS recommended a smaller size than we needed. Fortunately we realized and upsized our order.

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Gary L

Georgetown, TX
Wrote a review on 8/5/2021
PODS Review
(5 out of 5 rating)

Great service and did the move for the agreed price.

Distance: 1,770 mi
Cost: $10,000
Per. Mile: $5.65
SqFt. Moved: 1,400

Jane L

Deerfield Beach, FL
Wrote a review on 8/4/2021
PODS Review
(5 out of 5 rating)

On time leaving and arriving at my destination.

Distance: 1,200 mi
Cost: $2,500
Per. Mile: $2.08
SqFt. Moved: 800

Jim S

South San Francisco, CA
Wrote a review on 8/4/2021
PODS Review
(5 out of 5 rating)

So far so good I’ll see what happens on the other end

Distance: 2,000 mi
Cost: $5,000
Per. Mile: $2.50
SqFt. Moved: 1,000

Sejin K

Naperville, IL
Wrote a review on 8/3/2021
PODS Review
(5 out of 5 rating)

We needed both moving and storage services and PODS gave us enough time packing and unloading. It was an excellent choice.

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Kim H

Brooklyn, NY
Wrote a review on 8/3/2021
PODS Review
(5 out of 5 rating)

POD showed up on time and Manny the driver was great. Stayed with the truck and even waited for me to move my car to get the space where the POD was.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 700

Linda S

Vail, AZ
Wrote a review on 8/2/2021
PODS Review
(5 out of 5 rating)

CONTENT FURNITURE AND MISCELLANEOUS ITEMS

Distance: 3,500 mi
Cost: $2,400
Per. Mile: $0.69
SqFt. Moved: 1,200

Sean B

Bradenton, FL
Wrote a review on 8/2/2021
PODS Review
(2 out of 5 rating)

PODS Unfortunately only managed to deliver one of two containers the night before and missed the emergency delivery the next day. I could not take full advantage of the great movers we had hired. While the customer service team was very nice, they just couldn’t connect and confirm with the local storage. The drivers for PODS have been great, but too many missed deliveries and poor communication makes me hesitant to recommend PODS.

Distance: 130 mi
Cost:
Per. Mile:
SqFt. Moved: 2,400

Steve M

Gulf Shores, AL
Wrote a review on 7/31/2021
PODS Review
(2 out of 5 rating)

They were a day late picking up our pod which caused a full week delay in receiving our pod at our new home. All of our possessions were on there. They refunded us only 395 dollars but took it back. 395 is not nearly enough considering all the extra hotels we had to book but it is better than the nothing that they decided on. We forked out an extra 1700 dollars. We have called numerous times with no luck. We were constantly put on hold. This is the worst service we have ever gotten. I will never recommend them and will be expressing this on yelp.

Distance: 1,200 mi
Cost: $3,500
Per. Mile: $2.92
SqFt. Moved: 1,600

Janet W

Alpharetta, GA
Wrote a review on 7/31/2021
PODS Review
(3 out of 5 rating)

Pods didn't have good communication between us and the warehouse where the pods were being stored

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Joy C

Neenah, WI
Wrote a review on 7/31/2021
PODS Review
(5 out of 5 rating)

So far, we are very happy how things are handled and so glad we picked PODS.

Distance: 1,400 mi
Cost: $4,900
Per. Mile: $3.50
SqFt. Moved: 1,200

Robert D

Cape Coral, FL
Wrote a review on 7/31/2021
PODS Review
(5 out of 5 rating)

High quality, on time drop and pick up. Impressed.

Distance: 10 mi
Cost: $2,700
Per. Mile: $270
SqFt. Moved: 1,400

Brian M

Independence, OR
Wrote a review on 7/31/2021
PODS Review
(4 out of 5 rating)

The pod arrived within the arrival time and they picked it up within the pickup window. The inside of the pod was very clean.

Distance: 2,500 mi
Cost: $6,000
Per. Mile: $2.40
SqFt. Moved: 800

Kimberly P

Graham, WA
Wrote a review on 7/31/2021
PODS Review
(5 out of 5 rating)

I had 2 PODs which were stored for a year. I really liked that I could schedule to access my PODs to get any items I needed prior to my move.

Distance: 720 mi
Cost: $2,770
Per. Mile: $3.85
SqFt. Moved: 2,200

Stan D

Apple Valley, CA
Wrote a review on 7/31/2021
PODS Review
(4 out of 5 rating)

Despite extensive tie down by me, items still fell and I had minor damage. I feel there needs to be more the downs, especially on mid sides and floor

Distance: 3,000 mi
Cost: $2,500
Per. Mile: $0.83
SqFt. Moved: 200

Thomas D

Jamaica, NY
Wrote a review on 7/30/2021
PODS Review
(5 out of 5 rating)

The driver was 5 minutes early i think.

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James P

San Jose, CA
Wrote a review on 7/30/2021
PODS Review
(4 out of 5 rating)

The pods were nice, but to make any changes to the order takes 30-60 minutes on hold as the only way to communicate with them is through chat. They gave us bad advice as to how many pods we needed.

Distance: 45 mi
Cost: $1,200
Per. Mile: $26.67
SqFt. Moved: 1,700

Shelby F

North Las Vegas, NV
Wrote a review on 7/30/2021
PODS Review
(1 out of 5 rating)

Communication was impossible when needing immediate assistance. I had to wait over an hour multiple times to get ahold of customer service. My pod delivery was changed multiple times and then was late with no communication as to where my belongings were. I would not use this service again.

Distance: 2,400 mi
Cost: $4,700
Per. Mile: $1.96
SqFt. Moved: 1,200

Jerry M

Escondido, CA
Wrote a review on 7/29/2021
PODS Review
(5 out of 5 rating)

Driver did a phenomenal job getting the POD up our driveway

Distance:
Cost:
Per. Mile:
SqFt. Moved: 2,600

Anna B

Maineville, OH
Wrote a review on 7/28/2021
PODS Review
(5 out of 5 rating)

I feel that this is the best way to move. The folks are professional and I know that my belongings are secure as I have possession of the lock and key.

Distance: 988 mi
Cost:
Per. Mile:
SqFt. Moved: 1,092

Michael H

Port Saint Lucie, FL
Wrote a review on 7/28/2021
PODS Review
(5 out of 5 rating)

Organized, services explained thoroughly, excellent communications

Distance: 1,300 mi
Cost: $2,500
Per. Mile: $1.92
SqFt. Moved: 2,100

Allen V

Lynchburg, VA
Wrote a review on 7/27/2021
PODS Review
(1 out of 5 rating)

I've decided it better I wait to submit my review of my experiences with PODS until I'm able to complete and send letters to the Attorney General's Office, Federal and State Consumer Affairs Offices, Senators, and BBB.

Distance: 800 mi
Cost: $12,000
Per. Mile: $15.00
SqFt. Moved: 1,300

Debra Y

Clackamas, OR
Wrote a review on 7/27/2021
PODS Review
(5 out of 5 rating)

They arrived as contracted and got my stuff to me on the agreed date.

Distance: 710 mi
Cost: $4,500
Per. Mile: $6.34
SqFt. Moved: 1,350

Luci W

Arlington, TX
Wrote a review on 7/27/2021
PODS Review
(5 out of 5 rating)

They did a great job!

Distance: 1,200 mi
Cost: $3,000
Per. Mile: $2.50
SqFt. Moved: 1,000

John H

Lafayette, CA
Wrote a review on 7/26/2021
PODS Review
(5 out of 5 rating)

The POD drop off and pick up were remarkably easy, and the staff was friendly and professional.

Distance: 3,000 mi
Cost: $5,000
Per. Mile: $1.67
SqFt. Moved: 1,000

Elizabeth B

Cleveland, OH
Wrote a review on 7/26/2021
PODS Review
(5 out of 5 rating)

The PODS customer sales rep I worked with over the phone was kind and patient and gave me transparent info. Unlike the U-Pack relocubes dude who was rude as heck!

Distance: 2,400 mi
Cost: $4,000
Per. Mile: $1.67
SqFt. Moved: 1,200

Wendy A

Keene, NH
Wrote a review on 7/26/2021
PODS Review
(5 out of 5 rating)

The driver who moved the pod to my new home was called Angel - and he was an angel. The spot was very tight and he fit the pod in perfectly and I am very grateful to him.

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Hannah S

Philadelphia, PA
Wrote a review on 7/26/2021
PODS Review
(5 out of 5 rating)

It worked. They were flexible and responsive.

Distance: 300 mi
Cost:
Per. Mile:
SqFt. Moved: 1,400

Casey M

Boise, ID
Wrote a review on 7/26/2021
PODS Review
(5 out of 5 rating)

Very happy with my PODS experience. Their scheduling and customer service were great. Everything happened on time as planned. I have moved multiple times over the past 14 years, but first time using PODS and it was better than all the rest. I would definitely use them again. The POD container was in good condition and the large one was the right side for a 3 bedroom, 2 bathroom, basement townhome.

Distance: 1,900 mi
Cost: $1,300
Per. Mile: $0.68
SqFt. Moved: 1,200

Nancy B

Aurora, CO
Wrote a review on 7/25/2021
PODS Review
(5 out of 5 rating)

POD did a great job for us. They made the move easy.

Distance: 1,200 mi
Cost: $1,350
Per. Mile: $1.13
SqFt. Moved: 700
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