Both drop off and pick-up drivers were awesome - neat, polite, skilled.

Container arrived clean and on time. Each step was ok up to last step. We are done with container and wanted to have it picked up two days early. But website actually wont allow this.

They are always very effecient

They arrived on time

The movers were wonderful, timely and very helpful.

Once they have your possessions, you are at their mercy. They do not care.

$1000? plus but, I moved 160+ miles and stored POD for 3 months

PODS kept my stuff safely. However, when it was time to move to my new home they refused to move my stuff to Yuma, Arizona. "We don't serve that area," they said. Turns out they only serve major cities. The closest they could get my POD was Phoenix (200 miles away) for $4000. I ended up towing a trailer from Yuma and hauling it myself.

customer service was horrible. Our Pod was delivered in a spot on our driveway causing the driver to be unable to take it away. We had to go to closing and explain why our PODS were still in the driveway. I would NOT recommend PODS as no one helped us with their customer service team they have in place.

They were on time and friendly; very professional on both ends of my move. Great job!

The door on the POD was very difficult on both ends, at loading and at unloading. It took 45 minutes to get it open upon arrival.

again-arrived & removed on time & as promised

The PODS worked very well as a temporary storage for my living room and dining room furniture.

Great team that made my move easy and FLEXIBLE during completion of my new home

Pods was the best . On time and curtiousm

This is the fourth time I have used PODS for moving. They are the best option for those with a tight budget.

They delivered and picked up the POD within the time window.

Very easy to schedule container drop off and pickup dates via website.

we also drove a uhaul down

Very easy and well done

Pods was on time and did a great job.

I've used Pods previously. However, in a cross country move, I forgot to schedule the pickup of the Pod. So when I called on 10/26, I was told the empty Pod cannot be picked up until 11/10. I am not pleased that this pod has to sit on my driveway for such a long period of time.

Not issues. Pods were delivered and picked up on schedule. They were clean and in excellent condition. Would use them again.

The drivers delivered and retrieved the POD container on time in a challenging location. I received sufficient notification of scheduling….and they were on time.

They were on time and their stuff is cool to watch.

PODs are a great way to move but there is not much flexibility in dates if you don’t call far enough ahead of time. They placed the POD exactly where we wanted it. The driver called ahead to ensure he was putting it exactly where we wanted it. We did unload it early, but there was no flexibility in trying to have them pick it up sooner. Our items arrived the same way we had packed them. Nothing was damaged. I would use a POD to move again for sure.

Both pickup & delivery of our POD were both done first thing in the morning which is what we had requested. Both drivers were happy to help in anyway they could. I didn't know when ordering the POD that it made a difference on which end the door was on, and yes of course ours was delivered the opposite of what we needed. Both in NY & NC they were more than willing to move it so that the door was facing out without any complaints. Would use PODS again as they understood moving in and out of an apartment complex the necessity to get them picked up from the parking lot and out of everyone's way. Definitely would use again..

They came when the said they would and worked with us to locate the PODS as close as possible to where we wanted them. Although they told us we would probably need 1 to 1.5 PODS based on our size home, we probably needed 3.5, so we needed to rent a large storage unit in addition to the PODS and move a large number of items ourselves.

Very good service/value for moving and appreciate the easy to find recommendations for moving assistance. Will use PODs again.

Great service. Kept me informed of their arrival so drop and pickup were seamless.

Thus far the PODS team has met all our expectations. They inform us as to when our drop offs and pickups will occur and have always met their estimates. They worked with us to place the PODs in our most desirable locations in front of the house. When we had to order a third POD unexpectedly, they were able to accommodate our needs. Excellent service thus far with an estimated 2 months to occur in storage and then delivery to our new address.

was on time and did a very good job parking

I wish my total initial order had been transferred over.

difficulty scheduling redelivery due to volume. waited most off day but did come

PODs company. Didn't realize it until after my PODs were delivered. One of the PODs was tweeted and the roll down door would't lock. PODs comes tomorrow so I'll see what they can do. More to follow.

I'm very happy with PODs and their services. From the initial call to the delivery and pickup they were friendly, helpful and the price was right. Very satisfied.

PODS was truly a mixed bag. The initial signup process, drop off, and pickup process was a breeze, but after I reached my destination things changed significantly. Despite telling PODS I was moving to an area of Chicago where I'd need City Service, they nevertheless transported my container to where City Service was not offered. When I first called to schedule my delivery, I was informed that it'd be an extra relocation fee given the mixup (despite it being on their end). When I appealed the fee, I was told it'd need to be escalated. I was then recommended to have the container unloaded at their facility, but after determining it would have cost more to do that (given the cost of transport) than accept the fee, I called back and scheduled the City Service delivery. I tried once more to ask for the fee to be waived and, oddly enough, the rep I talked to at that time did so cheerfully. When it came to my delivery date, despite scheduling a 2:30pm delivery, the driver came AT 11AM and was constantly calling and pressuring me to start the unloading process early. Not only did I have work to attend to, I explained that the movers to help me unload couldn't arrive until between 3 and 4pm. I suggested he come back at the scheduled time of 2:30pm, but he chose to remain on site nevertheless. At 2:30pm (while it was pouring rain), I walked outside to introduce myself and explain again the situation with the movers, to which he gave looks of obvious annoyance. I asked him why he arrived so early and he told me most of his clients want early deliveries, implying that I should have, too. Upon opening the container to check on my belongings, he admonished me for having hired movers at all, saying that he could have helped me unload what was in the POD. (Nevermind that unloading assistance wasn't in the service agreement whatsoever.) I ended up unloading several boxes myself waiting for my movers to arrive to expedite the process as I nevertheless felt bad for him. I felt bad, that is, until the movers from Logan informed me that he had talked to them personally and he knew all along they wouldn't be able to come early. It was truly an uncomfortable process and I am not sure I'd ever go with PODS City Service again.

I’ve used PODS 2 times and both time were without a hitch. I would use them again.

The container was on time. The drivers who delivered the Pod container were great. They parked the Pod right where I wanted it. I was a bit worried that the website didn't show the container had arrived at the Hub station until noon the day before I had the movers scheduled.

I used Pods for this move can say I would not use them again.

Only two issues. 1. They should provide interior dimensions aas they are not those as shown on the web site. Their is a 6" difference. 2. Could do a better job cleaning the flooring. Several pieces stained from floor.

16 ft pod and a uhaul truck and 2 uhaul trailers.

The didn’t deliver on time, even though I called 2 months in advance, 1 month in advance and 1 week in advance for morning delivery, guaranteed between 7:00 am and 10:00 am. It was delivered after 4:00 pm. We moved from Oregon to Florida and when you add up all their costs a full service moving company would have been better.

Great! My second time using them.

The internal communication for PODS is unacceptable. I was not scheduled multiple times, you can't get cc'd on an email or get confirmation in writing, and they don't know how to read previous service call notes. Absolutely unacceptable.

Fast and fruendly - John Travon

Stayed in my driveway, was not moved anywhere.

Excellent service, they came on time to pick up/deliver and gave us more time to load our stuff, great customer service, helpful driver. High 5 service!