Rented the largest POD which ended up a few cubic feet short of being large enough. Hard to estimate what was needed and had to scramble to get a truck and extra 10x5' storage unit nearby. Not PODs fault; just be wary and make sure you know everything will fit.

so far, it's been great

Just know how much space you need for your things.

Pods was exceptionally easy to work with as well. Move x-country and stuff arrived right on schedule.

Wonderful and they made it easy.

Moving to another state. So far the loading process was good.

I had an issue with pods so I may update if they resolve my issue.

Great company and very dependable

Met my storage needs

Arrived on time and left on time. Driver was super friendly and fast. Thank you!

Used two 16' PODS. One POD was old and did not have good tie downs inside.

Derrick maneuvered the POD into my driveway like the expert he certainly is. It was quite amazing to watch actually!

Pod was a great size and easy for drop off/pick-up. However, at the time of drop off, door was difficult to open because items has shifted and blocked the door.

Did the job. Perfect communication.

Not done yet, but so far, so good.

Fantastic! would use them again. They were accommodating, the truck drivers delivering and picking up the PODS were great! I can't say enough good things. They delivered another POD last minute when my estimate was incorrect. I ended up needing a 16' and 8' PODS.

POD arrived on schedule and was picked on schedule

Communication on the receiving end particularly with City-Service was awful.

Just at the beginning of this storage and move. So far so good.

household bins and boxes

Impressed at how smoothly the entire process went.

This is the 2nd time I've used a POD container. Another satisfying experience.

Great customer service, good price. Delivered on schedule as requested.

Anthony was fabulous! Very polite and knew how to work all the hydraulics like the back of his hand! A real knowledgeable and friendly guy! I would DEFINITELY request him next time I or my friends or family need a POD! He’s out of the Santa Ana office he was FABULOUS!!

Very satisfied. Clean container. The drivers PODS, Inc. drivers that I interacted with were friendly, skillful, and professional. Convenient way to move. Just what I needed.

Worked very well. Delivery, storage, delivery from storage and empty POD pickup all perfect, prompt and we’ll executed. Driver was kind enough to help me get sliding door open after shipment and did so without me even asking. Good job

PODS is an amazing company!

PODs City Services is great for Chicago streets where a POD can't be left on the street. The drive James was awesome, very helpful, super nice and managed to get the truck into a pretty tight spot. Would use them again.

PODS has been very professonal and the driver who picked up and dropped off our POD was knowledgeable and friendly.

Came in time period scheduled.

All PODS containers are not built equally, so you have to take that into account when packing, even if they are listed as the same size. Also, since this was long term storage, we came to regret not having one with doors on both ends. It meant that the boxes in back were completely inaccessible for the duration of storage. Customer service was hit or miss. Some reps were excellent--friendly and knowledgeable. But it was often difficult to reach someone, and some reps were of extremely limited assistance.

Professional and on-time.

POD's communicated throughout the process and was on time. Great Service and will use them again.

Great communication and punctuality.

Ed was great! He explained everything we needed to know, he was on time, and extremely polite. I'd call on Ed again!

PODS was great! They communicated everything well and the POD had plenty of room for my stuff (2 bedrm apartment). The customer service was amazing and they communicated in advance with each step of the move (drop off, pickup, drop off at new place/pick up at new place). The drivers were professional and respectful of my property (I did not even see the driver that picked up the POD at the old place). This option worked well for me to be able to move in stages and have the option for storage if needed (in case my house closing were delayed, etc). I would consider doing this type of move again for a longer distance move. I moved 3 hours away.

Wonderful idea… PODS… and… I love to watch PODZILLA at work.

PODS employees were great. In fact, the delivery driver told me to be sure the items were secured as they can shift in transport. I told this to the loading crew, they responded - oh no worries, things won't shift. In other words, we don't care. It was a PODS recommended service

Taj and Kal the drivers, were GREAT! They re-positioned the container a couple times just to avoid damaging any tree branches on our big mulberry tree. On time and very efficient and friendly!

Using Pods was one of the best decisions we made when it came to our move. We appreciated having multiple days to load and unload our belongings, and knowing they were safe and secure during the month we spent between moving out of our old home and into our new one.

Extremely efficient. Met all dates requested. Phone customer service a little slow but chat is great. I had to change dates several times and this was never a problem for them.

Super simple process.

I'm a USAA customer and connected with PODS through them which earned me a member discount. I always received excellent customer service from ordering to the final drop off at my new home.

The delivery of my empty POD was great. Good communication, timely, etc. The pickup of the full container was delayed due to weather. And thats where the good communication ended. I was not notified when it was picked up or how long the travel cross country was delayed. I had to call and reschedule the redelivery at my new residence, which was then cancelled/rescheduled twice without informing me. I made several phone calls to PODS to get answers, which was pointless. Nobody would/could answer my questions. The actual people doing the delivery and pickup of the PODS have been super, especially the guy in Asheville NC (Luke, maybe??) who delivered the empty POD into an awkward space.

I was so disappointed in PODs and would NEVER use them again. They have HORRIBLE customer service. I was promised a delivery date by one guy and then was told that they could not meet that date by more than a week. Then the date was changed again. Their confirmations emails were REALLY confusing. They should write the drop off date large and in red at the top of the document, not 3/4 of the way down. When I set up the delivery of my POD no one said anything about scheduling the final pick up. I later found out that they could not pick it back up for 4-5 days, which is a huge problem. Why wouldn't they initiate that conversation at the same time that the customer is setting up the drop off? When I asked to speak with a supervisor the agent had to text someone to get permission to even ask if they could request a supervisor. We probably spent 30 minutes on the phone while I waited for the agent to fill out paperwork so that I could get a supervisor to call me back 24 hours later....that tells me that they have a lot of problems and make it very difficult to even speak with a supervisor. THE WORST CUSTOMER SERVICE in this time of bad customer service. Also, we spent over 30 minutes trying to get the door to open. Contents had shifted and prevent the door from opening, they should have a box enclosure that protects this space and would prevent this from happening.

They were able to get all our our belongings into 2 PODS they also packed heavy items on top of some of our storage containers and many were broke.

3 pods one leaked from the roof.

Arrived on time and was very clean. We could have possibly used a bigger unit but this was the largest on offer.