Online scheduling is recommended and encouraged by them .... but does not work. Their own policies request 4-7 days lead time to get containers delivered from other areas. I called earlier than that - 9 days lead time - and was told it would be a total of 18 days before I could get my belongings delivered because of a holiday. One holiday in the middle of my delivery timeframe caused a 17 day delay? That makes no sense. Drivers damaged my new lawn. Out of 3 container deliveries, only the last one stayed around to make sure that the container door would actually open and provided assistance when it was stuck. He seemed very surprised when I mentioned to him that he was the only one. All in all, I didn't save a lot of money, and I ended up with a lot of frustration.

I absolutely hated our pod experience. We were moving across the country and didn't get our pod for 19 days when we were quoted 7.

So far so good. Delivered on date promised. Call ahead to advise window hour of drop off and pick up.

Pods is a great way to move. It's stress- free and efficient. Just a little too expensive.

There were problems within hours after they dropped off the 1st container. Still can't get them to pick up either of the containers and it's been 3 and a half weeks. We had the containers unloaded and they are still sitting in our car parking spaces. They never moved usThey began charging us the moment they dropped the first container. Don't use them.

Completely reliable, efficient, prompt, and personable.

Great guys and very careful with our antiques

We have used PODS a number of times and have not been disappointed.

I used PODS for a cross-country move to save on costs versus a traditional moving company and to have a little more flexibility with timing. The containers were in good condition and everything arrived on time. Customer service was good but if moving long distances, I would recommend booking weeks or months in advance. I would definitely use PODS again.

Delivery was right on time and the driver was very friendly. He returned to pick it up and was out of there with the POD securely attached to the truck within 20 minutes. Very efficient and professional service!

They did everything as planed. We highly recommend this company !

Pods was a good choice. My only complaint was that it took so long to get my pods delivered again after we moved.

Delivered as promised!

On time… kept me updated as to delivery & pick up times..very satisfied

great service, driver took great care in downloading the POD in our driveway and asked to make sure it was dropped where I wanted it.

They dropped the pod off on time He did a great job getting in the drive

Responsive, reliable, professional

I was very pleased with the Pod itself. It had a lot of room and the Pod was unsurprisingly very durable. The Pod even came with its own lock and key- super convenient! The Pod was just incredibly expensive.

Always responsive. They did everything right per our discussions and contacts. I had three PODS.

PODS has been great. We had several changes and they were very good about doing them.

Pod was delivered and picked up at specified times.

PODs are the way to go!

Only one issue, I paid for a specific time for POD to be picked up and truck was late. Refund for issue was provided

They don't hold the amount that they say on the site and the phone they say they will hold, figure on 2/3rds of what they say, so if they say 2 POD, you need 3 PODS. We were warned by others that have used them in the past, but we trusted the "professionals" at PODS which caused us grief and not able to move everything in one trip. Also they say it easy to call to get another container, but the only easy part is the call, no containers were available until it would be too late for our move.

PODS provided a good price, good communication, and the container was available and delivered as scheduled.

The drop off and pick up was great, the driver know how to

Great results but communication was frustrating at times; only night before did I get confirmation that a ten day transport would be delivered as scheduled. Need better container tracking system. Drivers were great and drop-off and pick-up were great

I also posted signs in my house where and how the boxes marked with each room were to be distributed in my home and the workers did not follow instructions causing me to have to redistribute a number of the heavy boxes throughout the house; even though I told them while they were bringing the boxes in where they should go and to follow all the signs I posted, they ignored all instruction. I WOULD NOT RECOMMEND NOR WOULD I EVERY USE THIS COMPANY AGAIN

Pods got everything handled in a timely manner, and their drivers were incredible.

PODS's policies are clear and the customer service representatives are very helpful in answering questions and providing the status of your PODS.

I chose PODs because I needed to store my belongings for an extended time period and they had a climate controlled indoor storage facility nearby. They delivered and picked up the POD to be moved to their storage facility as scheduled and had great equipment to deliver and pick up the POD from the parking spot.

PODS did a great job. Always showed up when they said they would. Excellent company. Highly recommended.

I was lead to believe that a 16' POD was sufficient for 4 rooms, so to be safe I also ordered an 8' POD. I should have ordered 2 16' POD's.

POD people damaged the property of our neighbors and the POD itself while attempting to drop it off for loading. They also placed it facing the wrong direction despite clear documentation beforehand. Then they mishandled the POD enough to allow water to enter the POD and cause some damage to our property that way too.

On time, on target, heat-be-damned-hard workers. Professional, friendly, courteous, HELPFUL!

Two very hard work sets one ok worker one worthless worker

The drivers were very good, but the company cancelled on us last minute, causing a huge nightmare. We had to reschedule 2 days later.

Everything was handled professionally and on time.

Too small and can't transport lawn mowers and other essential items. Wouldn't use PODS again

My POD experience was generally good - it just takes a while to get through to customer service most times. Additionally, I had an expensive lamp broken during transport and chunks of the ceiling of the POD covered most of my belongings after moving cross-country,

PODS recommended a smaller size than we needed. Fortunately we realized and upsized our order.

Great service and did the move for the agreed price.

On time leaving and arriving at my destination.

So far so good I’ll see what happens on the other end

We needed both moving and storage services and PODS gave us enough time packing and unloading. It was an excellent choice.

POD showed up on time and Manny the driver was great. Stayed with the truck and even waited for me to move my car to get the space where the POD was.

CONTENT FURNITURE AND MISCELLANEOUS ITEMS

PODS Unfortunately only managed to deliver one of two containers the night before and missed the emergency delivery the next day. I could not take full advantage of the great movers we had hired. While the customer service team was very nice, they just couldn’t connect and confirm with the local storage. The drivers for PODS have been great, but too many missed deliveries and poor communication makes me hesitant to recommend PODS.