PODS Moving and Storage is simply too easy to utilize in meeting personal moving and storage needs. Communication with the company representatives is easy and pleasant. Delivery and pickup is on time; drivers are professional, courteous and attentive to the customers needs and requirements for POD placement. I will gladly utilize PODS Moving and Storage to meet any future moving and storage needs. Furthermore, I would highly recommend that anyone who is planning on relocating utilize them as well.

I was amazed at how much stuff the moving company could pack into one Pod.

Excellent service, helpful, polite and professional.

Delivered and picked up on time, awaiting delivery on 9/14 !

The Pods driver arrived within the time window and was very efficient and well mannered, The Pod looked pretty new, it was clean and well maintained. We would definitely use Pods again.

PODS is excellent for local moves and short term storage. But we decided to use them for a long distance move (2400 miles), and discovered that they are not as efficient and don't seem to save you much money - especially since you are doing most of the packing yourself. Next time we will pay the extra to get a professional moving company to do our long distance move.

on time...true to promises

So far, using POD has been okay. I had to buy a padlock because they were out of padlocks, but that's okay. I still have a month before my POD is delivered to my new address (my new place will be ready in one month). The delivery of the empty POD and the pick-up of the loaded POD seemed really efficient and smooth so far. I hope when they deliver it to my new place in one month it will be the same type of experience.

The last two pods that were dropped were done very quickly and at an angle. The back was on the ground before the front was let down. It doesn't appear to cause any damage, but we are still going through the items. Other than this, they were very professional and did a great job.

haven't moved yet, just had the container dropped off

good service and almost on time

PODS schedule was as planned no issues. We ordered two 16 foot PODS. Delivery and pickup went as planned.

Great communication and very easy to use website to schedule. Drivers were punctual, efficient and pleasant.

Did not accommodate for placing pods appropriately in the driveway even though we had measured and assured them that pods would fit. Pods do not include any boxes so you need to purchase them. Then you need to hire loaders especially for furniture you did not want scratched. The blankets for that furniture was supposed to arrive on a date prior to the loaders and arrived after the pods were already picked up. The cost of pods, loaders, boxes, and then the additional trailer because the loaders left so many items behind ended up being the same cost of getting professional movers to do it all in one day.

Love PODS! This was my second time using them.

They were very helpful, efficient and accommodating. This was a move organized in less than 1 week. I also had to add a unit after loading had begun.

Very happy with the service. Was much cheaper than the alternatives. The container was delivered on time and was as I expected. It was not difficult to load. They moved it, stored my things and then delivered the container when I called them with my new address. Unloading was smooth, too.

PODS is the OG of moving containers from point A to point B. You just need to check the messages regarding delivery and pickup of the containers. Rest is handled pretty seamlessly. Highly professional and prompt on time

The POD was delivered on time and the contents arrived in good shape. Communication between Customer Service & the local dispatcher is missing.

I will know better when my goods arrive at their destination, and are unloaded, etc. They second Pod has just been filled and so far I am extremely pleased with PODS

PODs is an excellent way to move.

We used PODS this summer for a house move. POD staff ( phone representatives and POD drivers) were friendly and, for the most part, knowledgeable. The POD web site has a learning curve but there is a lot of on-line help and you can call a PODS person too. In fact, you must speak with a POD representative to set the dates for POD drop off and pick up. We also recommend verifying those dates well before the scheduled service. We corrected delivery/pick up date errors twice! (The date errors are why we only rated PODS as "Good"). The cost was a bit high because we took time packing the PODS ourselves - we paid for the convenience which was important to us. The PODS are clean, strong and easy to load/unload. Tie your items well so they do not lean/fall against the roller door during the move or you won't be able to open the POD door at your destination - which is a big hassle.

We needed a16’ and a 12’ container but pods wouldn’t let us have a 12’ for long distance moves. We thought, after the guys packed the 16’ so full, that an 8’ might work, but after it was filled, we had a mower, patio furniture, several more pieces which would not fit. Had to store it at sons house til we could get it all later.

The dropoff and pick-up of our PODS were smooth except when it came to having our PODS dropped in the parking lane of the street in front of our new house. They questioned us on whether or not we had a permit to do so. I had sent a copy of our approved permit from the city to the email of the person I was instructed to but obviously, it wasn't communicated to the drivers. It appears they have a communication issue within their company. Additionally, we wanted to access our container. We called, set up the appointment, and were told the storage site was open until 3:30. We arrived at 3:00 and were told we were too late, that they were already packing up and that we needed to come back tomorrow. We had driven quite a distance and we were not going to come back tomorrow because we were told they were open until 3:30. I started calling the PODS Customer Service and suddenly the guy said he would go check to see if our PODS was still out. He came back a few minutes later and said we were okay to access it because they hadn't put it away yet. As it ends up, things we were told by the Customer Service people didn't go as told they would. Also, we went 2 days into our next month of rent for our containers and they charged us the full monthly rent... even though it was only in storage for 2 days!! We had no choice because our sellers weren't able to move out until that day. The only reason I can think of as to why they don't prorate it is simply that it would cut into their profits. We used 2 PODS to move, one 16' and one 8'. Should have had two 16' containers instead.

arrived on time and was clean and ready

Helpful on both ends, especially in Somerville / Boston with a tight street.

Missed the delivery time by 6 hours. Chat and phone specialists were no help for 4 of those hours. They require a 4-hour load for long-distance city moves (no drop off service), so everything has to be carefully timed. Yet they can blow off an appointment no problem, no communication, no update. Went with them because they seemed to offer the best service/price combo, but really wishing I had gone with someone else.

Super job very professional

The delivered the wrong size POD, 16 ft instead of the 12 ft POD I ordered. Then when the problem was fixed, I didn’t have the lock and blankets I had ordered, because those were in the 16 ft POD and not the 12 ft POD. It was a disaster and nightmare. I cannot comprehend how it is that difficult. People don’t pay attention, are mindless and careless.

Loved using PODS since we were able to pack and load it when we had time. They always kept me in the loop as to service windows and the drivers called each time when they were on their way.

Didn't leave the pod on the left side of the driveway. We were asked what side to put it on. It was deposited in the middle of the driveway.

Very impressed with the professional way the Pods company operates. Scheduling, delivery, and pick up were flawless. Their customer support system is great, their wasn't a question or concern that we might have had that wasn't taken care of.

Overall, we are happy with the transportation company. The only reason I did not give them a 5 star review is because of the long wait to reach a customer service representative.

Highly recommend PODs.

Pick ups and deliveries have all been great with super men, super courteous!

PODS were the best fit for my circumstances. They were very helpful and informative.

On time. Clean. Easy to speak with a real human or make a change on line. Will recommend them to others.

Pods does a complete job on planning your move. Drops and picks up your pods when they say.

PODS was great. Going with PODS plus movers to load and unload the container was significantly cheaper than a full-service moving company would've been. I had zero issues with PODS, and the drivers and customer service representatives with whom I interacted were super friendly and competent. I'll definitely use them again for my next move.

Drivers were awsome.

I was disappointed in the size of the container. I was told that 1600 square foot home would fit this size container - not even close. Im having to rent a bigger truck than I had originally reserved.

Professional, decent customer service, and arrived at the time frame provided. My only compliant is I like very specific instructions and I did get some misinformation or I had to keep asking more questions.

This part of the move couldn’t have been simpler, easy to reserve, easy to adjust reservations, timely drop off and pick up.

Excellent service. Perfect option for us.

Expensive because I left CA

They made a difficult experience as pleasant as it could possibly be.

I would use them again.

They were hard to work with because they couldn't give a time frame until the day of the drop off/pickup. They also couldn't drop off the POD and pick it up the same day meaning I had to get a city permit. They were the cheapest option which was nice.