PODS® Reviews

Cameron P

San Francisco, CA
Wrote a review on 8/31/2021
PODS Review
(2 out of 5 rating)

Missed the delivery time by 6 hours. Chat and phone specialists were no help for 4 of those hours. They require a 4-hour load for long-distance city moves (no drop off service), so everything has to be carefully timed. Yet they can blow off an appointment no problem, no communication, no update. Went with them because they seemed to offer the best service/price combo, but really wishing I had gone with someone else.

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Terry W

Fort Myers, FL
Wrote a review on 8/31/2021
PODS Review
(5 out of 5 rating)

Super job very professional

Distance: 1,300 mi
Cost:
Per. Mile:
SqFt. Moved: 2,300

Johan A

Royal Oak, MI
Wrote a review on 8/31/2021
PODS Review
(2 out of 5 rating)

The delivered the wrong size POD, 16 ft instead of the 12 ft POD I ordered. Then when the problem was fixed, I didn’t have the lock and blankets I had ordered, because those were in the 16 ft POD and not the 12 ft POD. It was a disaster and nightmare. I cannot comprehend how it is that difficult. People don’t pay attention, are mindless and careless.

Distance: 15 mi
Cost: $376
Per. Mile: $25.07
SqFt. Moved: 1,500

April R

Costa Mesa, CA
Wrote a review on 8/30/2021
PODS Review
(5 out of 5 rating)

Loved using PODS since we were able to pack and load it when we had time. They always kept me in the loop as to service windows and the drivers called each time when they were on their way.

Distance: 2,500 mi
Cost: $5,000
Per. Mile: $2.00
SqFt. Moved: 736

Garth R

Geneva, IL
Wrote a review on 8/30/2021
PODS Review
(4 out of 5 rating)

Didn't leave the pod on the left side of the driveway. We were asked what side to put it on. It was deposited in the middle of the driveway.

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Bill K

Hollywood, FL
Wrote a review on 8/30/2021
PODS Review
(5 out of 5 rating)

Very impressed with the professional way the Pods company operates. Scheduling, delivery, and pick up were flawless. Their customer support system is great, their wasn't a question or concern that we might have had that wasn't taken care of.

Distance: 450 mi
Cost: $1,200
Per. Mile: $2.67
SqFt. Moved: 1,892

Cristina V

Valrico, FL
Wrote a review on 8/30/2021
PODS Review
(4 out of 5 rating)

Overall, we are happy with the transportation company. The only reason I did not give them a 5 star review is because of the long wait to reach a customer service representative.

Distance: 500 mi
Cost: $5,000
Per. Mile: $10.00
SqFt. Moved: 4,300

Christopher G

Boston, MA
Wrote a review on 8/30/2021
PODS Review
(5 out of 5 rating)

Highly recommend PODs.

Distance:
Cost: $4,000
Per. Mile:
SqFt. Moved: 1,200

Ken N

Salisbury, NC
Wrote a review on 8/30/2021
PODS Review
(5 out of 5 rating)

Pick ups and deliveries have all been great with super men, super courteous!

Distance: 750 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Norma R

Mesa, AZ
Wrote a review on 8/29/2021
PODS Review
(5 out of 5 rating)

PODS were the best fit for my circumstances. They were very helpful and informative.

Distance: 1,500 mi
Cost: $5,500
Per. Mile: $3.67
SqFt. Moved: 1,650

Kathleen S

Three Rivers, CA
Wrote a review on 8/28/2021
PODS Review
(5 out of 5 rating)

On time. Clean. Easy to speak with a real human or make a change on line. Will recommend them to others.

Distance: 800 mi
Cost: $2,000
Per. Mile: $2.50
SqFt. Moved: 400

Fred K

Walworth, NY
Wrote a review on 8/28/2021
PODS Review
(5 out of 5 rating)

Pods does a complete job on planning your move. Drops and picks up your pods when they say.

Distance: 1,200 mi
Cost: $9,000
Per. Mile: $7.50
SqFt. Moved: 3,300

Michael W

Redwood City, CA
Wrote a review on 8/28/2021
PODS Review
(5 out of 5 rating)

PODS was great. Going with PODS plus movers to load and unload the container was significantly cheaper than a full-service moving company would've been. I had zero issues with PODS, and the drivers and customer service representatives with whom I interacted were super friendly and competent. I'll definitely use them again for my next move.

Distance: 1,300 mi
Cost: $5,000
Per. Mile: $3.85
SqFt. Moved: 800

John C

Irmo, SC
Wrote a review on 8/27/2021
PODS Review
(4 out of 5 rating)

Drivers were awsome.

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Debora L

Carol Stream, IL
Wrote a review on 8/26/2021
PODS Review
(4 out of 5 rating)

I was disappointed in the size of the container. I was told that 1600 square foot home would fit this size container - not even close. Im having to rent a bigger truck than I had originally reserved.

Distance: 365 mi
Cost: $1,800
Per. Mile: $4.93
SqFt. Moved:

Jeremy S

El Paso, TX
Wrote a review on 8/26/2021
PODS Review
(5 out of 5 rating)

Professional, decent customer service, and arrived at the time frame provided. My only compliant is I like very specific instructions and I did get some misinformation or I had to keep asking more questions.

Distance: 2,000 mi
Cost: $4,673
Per. Mile: $2.34
SqFt. Moved: 1,450

Rebecca N

Malden, MA
Wrote a review on 8/26/2021
PODS Review
(5 out of 5 rating)

This part of the move couldn’t have been simpler, easy to reserve, easy to adjust reservations, timely drop off and pick up.

Distance: 700 mi
Cost: $3,000
Per. Mile: $4.29
SqFt. Moved: 1,300

John T

Aurora, CO
Wrote a review on 8/25/2021
PODS Review
(5 out of 5 rating)

Excellent service. Perfect option for us.

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Victor M

Spokane, WA
Wrote a review on 8/24/2021
PODS Review
(5 out of 5 rating)

Expensive because I left CA

Distance: 1,300 mi
Cost: $10,000
Per. Mile: $7.69
SqFt. Moved: 2,600

Cliffe L

Clearwater, FL
Wrote a review on 8/24/2021
PODS Review
(5 out of 5 rating)

They made a difficult experience as pleasant as it could possibly be.

Distance: 1,500 mi
Cost: $3,500
Per. Mile: $2.33
SqFt. Moved: 3,500

Gary K

Chandler, AZ
Wrote a review on 8/23/2021
PODS Review
(4 out of 5 rating)

I would use them again.

Distance: 1,300 mi
Cost: $7,000
Per. Mile: $5.38
SqFt. Moved: 3,200

Olivia S

Long Beach, CA
Wrote a review on 8/23/2021
PODS Review
(3 out of 5 rating)

They were hard to work with because they couldn't give a time frame until the day of the drop off/pickup. They also couldn't drop off the POD and pick it up the same day meaning I had to get a city permit. They were the cheapest option which was nice.

Distance: 2,500 mi
Cost: $1,100
Per. Mile: $0.44
SqFt. Moved: 600

Ken R

Southport, NC
Wrote a review on 8/23/2021
PODS Review
(5 out of 5 rating)

I used both PODS and UBox - and strongly recommend PODS. Everything was on time and nothing arrived broken or otherwise damaged. I can't say the same for Uhaul Box.

Distance: 1,298 mi
Cost: $3,268
Per. Mile: $2.52
SqFt. Moved: 1,288

Kelley T

Lake Forest, CA
Wrote a review on 8/22/2021
PODS Review
(5 out of 5 rating)

Excellent service! Easy to schedule drop off and pick up.

Distance:
Cost: $450
Per. Mile:
SqFt. Moved: 1,600

Michael B

Bristol, CT
Wrote a review on 8/22/2021
PODS Review
(5 out of 5 rating)

Working with Pods was a great experience from start to finish

Distance: 2,900 mi
Cost: $4,300
Per. Mile: $1.48
SqFt. Moved: 1,000

Tami J

Farmington, MI
Wrote a review on 8/22/2021
PODS Review
(5 out of 5 rating)

I received (2) 16 foot PODS as scheduled and no issues. I would highly recommend them.

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Robert D

Knoxville, TN
Wrote a review on 8/22/2021
PODS Review
(4 out of 5 rating)

Pods work well for our moves

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Valerie H

Katy, TX
Wrote a review on 8/22/2021
PODS Review
(5 out of 5 rating)

PODS did a great job delivering, storing and then transporting our 3 containers.

Distance: 250 mi
Cost: $7,000
Per. Mile: $28.00
SqFt. Moved: 2,600

Mitchell C

Goodyear, AZ
Wrote a review on 8/20/2021
PODS Review
(5 out of 5 rating)

Great customer service. Best option we found for our move. Far better than any of the other movers we considered. Would definitely use them again.

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Bailey S

Glendale, CA
Wrote a review on 8/20/2021
PODS Review
(5 out of 5 rating)

PODS was such a smooth process - my things stayed safe, secure, and sturdy and made it across the country in a prompt manner. They do a good job communicating with you the night before about what time they will arrive! Each driver that I spoke to was also very kind and that is always a bonus! The entire process is also decently priced, in my opinion.

Distance: 3,000 mi
Cost: $2,800
Per. Mile: $0.93
SqFt. Moved: 600

Lois B

Orlando, FL
Wrote a review on 8/20/2021
PODS Review
(5 out of 5 rating)

My expeience with PODS has been excellent. Always on time, and transported my PODS across the country safely. I am a first time user of PODS and would definitely use them again.

Distance: 2,500 mi
Cost: $7,000
Per. Mile: $2.80
SqFt. Moved: 2,300

Phyllis N

New Castle, PA
Wrote a review on 8/20/2021
PODS Review
(3 out of 5 rating)

Difficulty with placement of pod and was unable to get a second pod into our driveway which made the move very difficult

Distance: 70 mi
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Yolanda S

Northridge, CA
Wrote a review on 8/19/2021
PODS Review
(5 out of 5 rating)

We were very pleased with the organized and professional service we received. The only problem was trying to get in touch with anyone on the phone. Another problem I had was availability, but that was my fault. I shouldn't have waited as Long as I did to put in my reservation.

Distance: 2,200 mi
Cost: $4,200
Per. Mile: $1.91
SqFt. Moved: 1,200

Hugh G

Oakland, CA
Wrote a review on 8/19/2021
PODS Review
(5 out of 5 rating)

Driver was on time, courteous.

Distance: 5 mi
Cost:
Per. Mile:
SqFt. Moved: 800

May B

Portland, OR
Wrote a review on 8/19/2021
PODS Review
(4 out of 5 rating)

So far it’s good. The pod will be in storage for a while, so I won’t know for sure until it’s delivered and opened.

Distance: 1,350 mi
Cost:
Per. Mile:
SqFt. Moved: 916

Emily S

Charlotte, NC
Wrote a review on 8/19/2021
PODS Review
(5 out of 5 rating)

PODS dropped off the container during the window they guaranteed and made sure to check with me before dropping it into the parking space.

Distance: 500 mi
Cost: $2,000
Per. Mile: $4.00
SqFt. Moved: 1,200

Charlotte F

Los Angeles, CA
Wrote a review on 8/18/2021
PODS Review
(5 out of 5 rating)

No problems, met all schedules

Distance: 1,450 mi
Cost: $1,500
Per. Mile: $1.03
SqFt. Moved: 400

Katherine L

Omaha, NE
Wrote a review on 8/18/2021
PODS Review
(1 out of 5 rating)

PODS was expensive and the customer service during booking, pick-up, and drop-off was frustrating.

Distance: 400 mi
Cost: $995
Per. Mile: $2.49
SqFt. Moved: 700

Doug B

Allison Park, PA
Wrote a review on 8/18/2021
PODS Review
(5 out of 5 rating)

The PODS drivers arrived as scheduled and moved the container quickly and safely.

Distance: 250 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Mary N

Mocksville, NC
Wrote a review on 8/18/2021
PODS Review
(4 out of 5 rating)

I am only leaving a review of 'good' because you do not know when your POD will arrive until the day before, up until 9pm. I had a pickup and was not given the time the day before so I had to call them first thing in the morning, the day of pickup. They kept promising me it would definitely be there - AND IT WAS - but I was nervous about the process because the emails about pickup/deliver were not consistent. I will say their customer service team was FANTASTIC!!! Every person I spoke with was very helpful and they all gave me the same exact information. They know their stuff!!

Distance: 500 mi
Cost: $3,200
Per. Mile: $6.40
SqFt. Moved: 1,200

Crystal W

Sheridan, OR
Wrote a review on 8/17/2021
PODS Review
(5 out of 5 rating)

There is simply no better way to move. PODs is on top of everything!

Distance: 1,200 mi
Cost: $3,000
Per. Mile: $2.50
SqFt. Moved: 1,500

Zhe D

Issaquah, WA
Wrote a review on 8/17/2021
PODS Review
(5 out of 5 rating)

Stuff didn't get damaged. Great price.

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Thelma A

Westlake Village, CA
Wrote a review on 8/16/2021
PODS Review
(5 out of 5 rating)

PODS was a good choice form moving to CA from Hawaii

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Crystal W

Indio, CA
Wrote a review on 8/16/2021
PODS Review
(5 out of 5 rating)

I will only use PODS for future moves. Easy and efficient and reasonably priced.

Distance: 1,200 mi
Cost: $3,000
Per. Mile: $2.50
SqFt. Moved: 1,500

Carl B

Taylor, TX
Wrote a review on 8/16/2021
PODS Review
(5 out of 5 rating)

other than some scheduling issues due to high volume, all went very well. I would use PODS again.

Distance: 1,350 mi
Cost: $9,000
Per. Mile: $6.67
SqFt. Moved: 1,100

Betty R

Calabash, NC
Wrote a review on 8/16/2021
PODS Review
(5 out of 5 rating)

In a day where customer service is often lip-service, I have to say that PODs delivered 110%. Did everything that they said they would do. Not a single glitch. Thank you.

Distance: 3,800 mi
Cost: $10,000
Per. Mile: $2.63
SqFt. Moved: 1,800

Pamela S

Fort Myers, FL
Wrote a review on 8/15/2021
PODS Review
(3 out of 5 rating)

Online scheduling is recommended and encouraged by them .... but does not work. Their own policies request 4-7 days lead time to get containers delivered from other areas. I called earlier than that - 9 days lead time - and was told it would be a total of 18 days before I could get my belongings delivered because of a holiday. One holiday in the middle of my delivery timeframe caused a 17 day delay? That makes no sense. Drivers damaged my new lawn. Out of 3 container deliveries, only the last one stayed around to make sure that the container door would actually open and provided assistance when it was stuck. He seemed very surprised when I mentioned to him that he was the only one. All in all, I didn't save a lot of money, and I ended up with a lot of frustration.

Distance: 750 mi
Cost: $5,500
Per. Mile: $7.33
SqFt. Moved: 2,800

Alexis C

Alexandria, VA
Wrote a review on 8/15/2021
PODS Review
(2 out of 5 rating)

I absolutely hated our pod experience. We were moving across the country and didn't get our pod for 19 days when we were quoted 7.

Distance: 1,700 mi
Cost: $2,000
Per. Mile: $1.18
SqFt. Moved: 650
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