On time and excellent service.

PODS customer service and how they present themselves is excellent.

Very pleasant. Did what we asked them to do.

When I ordered my POD, I told them lady I needed a 16'. She INSISTED that since I had a 1,500 sq ft home, I would need to add a 7' POD as well. I didn't want to, but reluctantly agreed. They assured me there would be enough room. When PODS were dropped off, the 7' POD would not fit in my driveway, so I told them to take it back. They are going to refund me the price of the POD, but not the $90 delivery fee. This is unacceptable to me for several reasons. 1) It was NEVER delivered 2) I told the lady I didn't want it, but she pushed it on me 3) I was assured they would fit in my driveway, and they didn't. All of the above is the mistake of the company (specifically the employee I was working with) therefore I deserve to NOT be charged the delivery fee.

Had to use 3 PODS and their storage. Every pick-up and delivery went smooth without any glitches.

The delivery and pick up guys were friendly and very careful about maneuvering about the apartment complex. Bringing in a 12” POD, then taking to storage for a period of time.

Utter disgrace! One of the pods was a wooden box with no tie downs for which the door was broken.

The POD arrived at my destination dirty, we had to place plywood on the floor to cover watery oil that was left in the container in order to load our belongings into the POD. The door to the container was malfunctioning when it arrived at its final destination my husband had to tie it open.

PODS cooperative, arrived on time, professional driver.

The POD was packed tight but things were still jostled around so much that things were broken when they arrived because boxes moved and were crushed.

Great option, delivery great, flexibility great!

Halfway through and they are doing great

PODS was great! I had to keep rescheduling my move for over two years and every time I called, they were so patient and professional. It was a real pleasure to speak to their operators and to work with them.

We loaded our own POD, and everything in it was still intact when it was delivered four months later. The took good cre of our possessions.

always helpful, professional and on schedule

Perfect. all went well with timing

Company was great, communication was excellent, very helpful with questions. The delivery driver had an attitude, like no matter where we put it wasn't good. No help whatsoever. I was ready to tell him to just take it and we would find another way because it seemed like everything was impossible.

One POD was old and stained. The other was nice and new. I guess both were OK for the purpose but would have been nice if they were both new. Also, driver ran over my neighbors lawn and garden and we had to fix the mess he left. Also 2 PODS were not big enough and had to rent another storage facility. Not their fault I guess.

Excellent company no hassle in moving and storage. Pods were delivered on time and picked up on time. Pods is the best way to go.

It's fine, provided you understand loading and unloading is the customer's responsibility. If hiring help for the loading\unloading the delivery and pickup dates cannot be counted since there's a 4 hour window which is not provided till the day before. Pricey, but may be useful for some circumstances.

Everything came and went on schedule

Always so easy to work and schedule with online.

The guy was helpful and came on time to pick up.

This firm was top notch from beginning to end. They arrived in the time frame that they initially conveyed. Their drivers were kind, conscientious....rather courteous. I can not recommend them enough for a move across the country ... or across town. They price was extremely fair.

Great job getting the containers there.

On time and easy to schedule. Making schedule changes was easy. Took great care in placing the cube. Long wait times when calling customer service. in placing

They were fast, they stacked everything so nice. The guys were awesome!!

Two friendly and ready-to-help young men showed up on time to load our moving POD on August 28, 2020. They proceeded to load the POD in an efficient manner, layer by layer, as recommended by PODS, using the 24 blankets and straps we provided. As the 3-hour allocated time period was reached and some loading remained, we agreed to go overtime. Our problem with the loading came during the overtime. The two young men felt rushed and the last few pieces of furniture were not properly wrapped for a long-distance move. Two pieces of furniture, the dining room table and the recliner, came out of the POD damaged. They will require extensive and costly repairs. We do not recommend Hire-A-Helper as their staff required extensive supervision and was not sufficiently well trained to do the job adequately.

Best service by a long shot. This company knows the value of good service and does everything in their power to make it a goood experience.

I had ordered two PODS and needed them placed in specific places. The delivery was flawless as was the pick up. Great company.

PODS is a such a convenient way to move things. One month of storage was already included in the original quote and was very useful.

For a move this distance I thought we would save money, but having done so now I think I would hire a moving company next time. It wasn't just the cost of the POD but it did not fit everything so we had to hire a U-Haul truck - 16 feet to transport the other half as we could not get a POD at the last minute.

PODS is great...can’t say enough about them as we also used them in May to deliver a little less than half our house contents.

It was so easy to use, just a little expensive, but worth it.

On time and professional

All was great except locks are not easily locked and unlocked due to usage.

Great customer service once they arrived

Placement of the PODS on our property was not as flexible as we thought it would be. The mechanism for PODS mobility appears to be more flexible than the drivers are willing to utilize. Perhaps they just want to drop the PODS and leave as fast as they can.

Everything came and went on schedule!

seem less online system with telephone staff to take care of scheduling on drop off and pickup times

We moved across country and when we called for our PODS they ensured we were informed of its departure and arrival.

Fantastic experience!!

POD always delivers! This is the third time I've used them and will use them in the future.

PODS is easy to schedule. Great communication.

My pod was delivered and picked up within the framework provided. The pod was immaculate and easy to load. I would use Pds again.

they did a great job except with regards to communications. an email was sent with VERY incorrect initial drop off date and the customer service group evidently does NOT have a way to communicate with dispatch. so i wasted lots of time trying to get someone to chat and they were totally unhelpful. this made me anxious each time. but they did meet the dates. other than that, all was fine

They will work with you on your needs.

Great plan for moving out of state as well as staging your home for sale