PODS® Reviews
I like the concept of PODs and the containers themselves were great. I’m able to load well and used 95% of the volume so maxed our value. I was initially overcharged and had to call after booking to get the deal I was originally promised which took several weeks to straighten. But they made good eventually. Overall I feel it is too expensive for monthly rentals, but the usual truck move and timing didn’t work for us so the cost was necessary. We did get access to the PODs several times before shipping and that went smooth, just had to schedule ahead a full day or two. I would maybe use them again if moving a far distance, but the cost gives pause for anything short term. And my new location limits street placement so is far less convenient than when I had a driveway to put them.
I felt like they were misleading about how much the Pod could pack. buyer beware and all that but i felt very mislead and I did ask several times trying to understand what size pod we needed. Now we will get another pod. The best thing about them is that they will move the Pod and store it. So I guess it all comes out in the wash, but stressful.
I have had nothing but trouble from PODS. They changed their delivery window, missed their delivery window, had inaccurate scheduling and availability information on their site, poor customer service. The drivers were friendly and helpful but that's about the only good thing I can say. I will not be using their service again.
We moved from CA to NV, and booked a 16 foot container. Our movers did a fantastic job filling it to the brim, but alas, it wasn't enough for all our stuff. In a frenzy, I called PODS and was able to secure a 7 foot container to be delivered the next day. Customer service was stellar all through the process. We stored our containers for about 2 months while waiting for our new house to be ready. It was easy to schedule the drop off, and both PODs were ready when our movers came to empty them. They were in really good shape, and our belongings were secure. Definitely recommend and will use if we ever move again.
PODS was very convenient for us, and they were professionals at every step in the process. Would recommend if you can fit your items into their containers. Pay no attention to the square footage and number of rooms we were required to provide. We got rid of a lot of stuff in order to fit the essentials into the container.
We had 2 PODS delivered on different days & both were stuck shut and we had to call and wait or come back the next day for PODS to send someone to get them open. The drivers did not have any tools or tricks to get the PODS open. They eventually were able get them open but we were surprised that the company is not prepared for this since we could not be the only people that this had happened to. They need a better system to deal with troubleshooting. I would suggest finding another company that has doors that open out not a corrugated door that rolls up & can easily get jammed.
