Everything came and went on schedule

Always so easy to work and schedule with online.

The guy was helpful and came on time to pick up.

This firm was top notch from beginning to end. They arrived in the time frame that they initially conveyed. Their drivers were kind, conscientious....rather courteous. I can not recommend them enough for a move across the country ... or across town. They price was extremely fair.

Great job getting the containers there.

On time and easy to schedule. Making schedule changes was easy. Took great care in placing the cube. Long wait times when calling customer service. in placing

They were fast, they stacked everything so nice. The guys were awesome!!

Two friendly and ready-to-help young men showed up on time to load our moving POD on August 28, 2020. They proceeded to load the POD in an efficient manner, layer by layer, as recommended by PODS, using the 24 blankets and straps we provided. As the 3-hour allocated time period was reached and some loading remained, we agreed to go overtime. Our problem with the loading came during the overtime. The two young men felt rushed and the last few pieces of furniture were not properly wrapped for a long-distance move. Two pieces of furniture, the dining room table and the recliner, came out of the POD damaged. They will require extensive and costly repairs. We do not recommend Hire-A-Helper as their staff required extensive supervision and was not sufficiently well trained to do the job adequately.

Best service by a long shot. This company knows the value of good service and does everything in their power to make it a goood experience.

I had ordered two PODS and needed them placed in specific places. The delivery was flawless as was the pick up. Great company.

PODS is a such a convenient way to move things. One month of storage was already included in the original quote and was very useful.

For a move this distance I thought we would save money, but having done so now I think I would hire a moving company next time. It wasn't just the cost of the POD but it did not fit everything so we had to hire a U-Haul truck - 16 feet to transport the other half as we could not get a POD at the last minute.

PODS is great...can’t say enough about them as we also used them in May to deliver a little less than half our house contents.

It was so easy to use, just a little expensive, but worth it.

On time and professional

All was great except locks are not easily locked and unlocked due to usage.

Great customer service once they arrived

Placement of the PODS on our property was not as flexible as we thought it would be. The mechanism for PODS mobility appears to be more flexible than the drivers are willing to utilize. Perhaps they just want to drop the PODS and leave as fast as they can.

Everything came and went on schedule!

seem less online system with telephone staff to take care of scheduling on drop off and pickup times

We moved across country and when we called for our PODS they ensured we were informed of its departure and arrival.

Fantastic experience!!

POD always delivers! This is the third time I've used them and will use them in the future.

PODS is easy to schedule. Great communication.

My pod was delivered and picked up within the framework provided. The pod was immaculate and easy to load. I would use Pds again.

they did a great job except with regards to communications. an email was sent with VERY incorrect initial drop off date and the customer service group evidently does NOT have a way to communicate with dispatch. so i wasted lots of time trying to get someone to chat and they were totally unhelpful. this made me anxious each time. but they did meet the dates. other than that, all was fine

They will work with you on your needs.

Great plan for moving out of state as well as staging your home for sale

PODS are the perfect solution if you move but don't have a place to live. We hired local movers to load the PODS, the PODS were then transported across the country and stored for us, and when we bought the house, we hired local movers to unload them.

Great company. Very efficient.

On time and placed perfectly

The drop off driver was excellent and worked with me to figure out placement on a congested Philly street. However, I am still waiting for a pick up. The driver that was supposed to come on September 9th would not give me the same service as the drop off driver, and left. He said "I'm not losing my job over this" and drove away. It was clear that he was not sure of his maneuvering skills. And the storage facility that needs to pick up the POD has been nothing but rude. It's still sitting out there!

Pods staff was very pleasant and helpful in explaining the service. They man who moved the pod on and off our property was very nice, right on time. Watching him work the podzilla was fascinating.

On time delivery. Everything was secure during storage. On time pickup.

Our driver (Clinton?) was excellent. Very professional.

POD was delivered on time . . . only problem was that the lock that we ordered was not inclluded. No worries - we got one and I was refunded. POD was picked up on time and now is in storage - fabulous

The pod storage and delivery service is great. BUT if you are moving to Minneapolis, Mn, a resident cannot get a street permit. Only approved businesses. Pods is on the list, but Pods will not get one for you in Minneapolis. Even if you offer to pay. So if you don't have a driveway, be prepared for problems.

Great service from actual container movers, flawless. Mixed reviews on customer service and had to spend wya too long on the phone on both ends getting everything set due to wait times,

We've used pods before, but this experience using them for storage was simple and straightforward.

very attentive, helpful

Very professional. Good communication.

Very punctual and professional.

Communication was excellent, everything was as it should be.

everything was done on time

Very good. Have used them several times and never disappointed.

The PODS company delivered the containers on time and places them carefully on my driveway.

Very easy, on time, good communication

We underestimated the size of containers (one 16' and one 7') we needed and ran out of room. Pods was responsive in getting another 16' POD within 2 days, but I wish we had calculated enough room the first time around because we had to pack the third container ourselves.