PODS® Reviews
The drop off driver was excellent and worked with me to figure out placement on a congested Philly street. However, I am still waiting for a pick up. The driver that was supposed to come on September 9th would not give me the same service as the drop off driver, and left. He said "I'm not losing my job over this" and drove away. It was clear that he was not sure of his maneuvering skills. And the storage facility that needs to pick up the POD has been nothing but rude. It's still sitting out there!
The pod storage and delivery service is great. BUT if you are moving to Minneapolis, Mn, a resident cannot get a street permit. Only approved businesses. Pods is on the list, but Pods will not get one for you in Minneapolis. Even if you offer to pay. So if you don't have a driveway, be prepared for problems.
PODS was great and I wouldnt hesitate using them again. Only SLIGHT complaint would be 1 of 3 pods was different inside (different cargo hooks/walls/floor). Wasn't a big deal but it was the final POD and it changed my gameplan a bit. Great service, easy to change delivery/pickup when needed. They were great at communicating and really made this easy. This was the biggest move we've ever done and PODS was great. No unexpected surprises, friendly drivers, careful and quick
I really liked their service in that it allowed me to move and store all my items at one time. My only issue was that you don't get a drop-off/pickup time for your container until the night before, making it difficult to schedule movers. It ends up being a three day process for each PODS home delivery (day of delivery, day of unloading, day of pickup). With a smaller driveway and non on-street access, this was frustrating.
PODs made life really easy by letting us pack our own stuff and move at our own pace. The best parts for us, though, was that when we were running late and had to reschedule the pick up of our POD, they worked with us and rescheduled at no cost because the truck hadn't arrived yet. Do to the coronavirus we weren't able to move into an apartment immediately as planned, but since we had family living nearby, we were able to store the POD on their property till we had a place to move into properly. The whole thing has made this experience way less stressful than it might have been.
The pod arrived between the The suggested time. Unfortunately no one informed me that I had to schedule the day for the pick up so my pod had to stay on the street for almost a week before it was picked up. Customer service need to give out more information especially if you already stated that you want the pod stored at pod’s storage site! Thanks