PODS® Reviews

Chris S

Raleigh, NC
Wrote a review on 9/14/2020
PODS Review
(5 out of 5 rating)

The POD container was picked up and delivered on time with no incident.

Distance: 600 mi
Cost: $1,500
Per. Mile: $2.50
SqFt. Moved: 2,000

Candance C

Chesapeake Beach, MD
Wrote a review on 9/14/2020
PODS Review
(5 out of 5 rating)

PODS worked great for us!

Distance: 3,000 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

John A

West Palm Beach, FL
Wrote a review on 9/14/2020
PODS Review
(5 out of 5 rating)

Delivered and pickup up the container as previously scheduled.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,100

Maria C

Bethlehem, GA
Wrote a review on 9/14/2020
PODS Review
(5 out of 5 rating)

Pods are the way to go if you don’t want to pay $5000.

Distance: 250 mi
Cost:
Per. Mile:
SqFt. Moved: 5,000

Carol W

Cameron, NC
Wrote a review on 9/14/2020
PODS Review
(5 out of 5 rating)

excellent in every way

Distance: 600 mi
Cost: $2,300
Per. Mile: $3.83
SqFt. Moved: 1,200

Andrew R

Cary, NC
Wrote a review on 9/14/2020
PODS Review
(5 out of 5 rating)

PODS was great and I wouldnt hesitate using them again. Only SLIGHT complaint would be 1 of 3 pods was different inside (different cargo hooks/walls/floor). Wasn't a big deal but it was the final POD and it changed my gameplan a bit. Great service, easy to change delivery/pickup when needed. They were great at communicating and really made this easy. This was the biggest move we've ever done and PODS was great. No unexpected surprises, friendly drivers, careful and quick

Distance: 600 mi
Cost: $7,000
Per. Mile: $11.67
SqFt. Moved: 3,500

Rebecca D

Medford, MA
Wrote a review on 9/14/2020
PODS Review
(1 out of 5 rating)

TERRIBLE COMMUNICATION & CUSTOMER SERVICE. WOULD NEVER USE AGAIN.

Distance: 3,000 mi
Cost: $3,000
Per. Mile: $1.00
SqFt. Moved: 650

Christine B

Ashburn, VA
Wrote a review on 9/14/2020
PODS Review
(4 out of 5 rating)

I have used PODS twice and both times the service was excellent.

Distance: 2,400 mi
Cost: $6,000
Per. Mile: $2.50
SqFt. Moved: 2,000

Ravneet J

San Ramon, CA
Wrote a review on 9/14/2020
PODS Review
(4 out of 5 rating)

I really liked their service in that it allowed me to move and store all my items at one time. My only issue was that you don't get a drop-off/pickup time for your container until the night before, making it difficult to schedule movers. It ends up being a three day process for each PODS home delivery (day of delivery, day of unloading, day of pickup). With a smaller driveway and non on-street access, this was frustrating.

Distance: 2,500 mi
Cost:
Per. Mile:
SqFt. Moved: 7,000

Robert M

Staten Island, NY
Wrote a review on 9/12/2020
PODS Review
(5 out of 5 rating)

Great idea, convenient for people looking to get things done right.

Distance: 950 mi
Cost: $2,400
Per. Mile: $2.53
SqFt. Moved: 2,000

Sudheer S

Durham, NC
Wrote a review on 9/10/2020
PODS Review
(1 out of 5 rating)

Awful customer support. POD delayed delivery by 6 days

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Karen H

Chesapeake, VA
Wrote a review on 9/10/2020
PODS Review
(5 out of 5 rating)

This is our 4th POD move. We wouldn't use anything else.

Distance: 550 mi
Cost: $2,200
Per. Mile: $4.00
SqFt. Moved: 900

Dana B

Wichita, KS
Wrote a review on 9/10/2020
PODS Review
(5 out of 5 rating)

PODS is a great outfit to use. Very professional

Distance: 500 mi
Cost:
Per. Mile:
SqFt. Moved:

Sharon N

Albuquerque, NM
Wrote a review on 9/10/2020
PODS Review
(4 out of 5 rating)

Continue to appreciate and value PODS. Some PODS are getting old and should be retired. PODS does not rent furniture pads anymore. Some PODS pick up full do a bit more tipping of unit than I like to see.

Distance: 1,500 mi
Cost: $8,500
Per. Mile: $5.67
SqFt. Moved: 2,300

Mike N

Denver, CO
Wrote a review on 9/9/2020
PODS Review
(2 out of 5 rating)

A lot of problems, an awful experience with a customer service rep and I spent about 3 hours on the phone trying to fix mistakes that the company made. Most of the blame falls to the local office in Denver but at the end of the day the job is almost complete but not efficient in the slightest.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved: 2,800

Kent H

Franktown, CO
Wrote a review on 9/6/2020
PODS Review
(5 out of 5 rating)

PODs made life really easy by letting us pack our own stuff and move at our own pace. The best parts for us, though, was that when we were running late and had to reschedule the pick up of our POD, they worked with us and rescheduled at no cost because the truck hadn't arrived yet. Do to the coronavirus we weren't able to move into an apartment immediately as planned, but since we had family living nearby, we were able to store the POD on their property till we had a place to move into properly. The whole thing has made this experience way less stressful than it might have been.

Distance: 1,600 mi
Cost: $2,500
Per. Mile: $1.56
SqFt. Moved:

Janice H

Douglasville, GA
Wrote a review on 9/5/2020
PODS Review
(4 out of 5 rating)

The pod arrived between the The suggested time. Unfortunately no one informed me that I had to schedule the day for the pick up so my pod had to stay on the street for almost a week before it was picked up. Customer service need to give out more information especially if you already stated that you want the pod stored at pod’s storage site! Thanks

Distance:
Cost:
Per. Mile:
SqFt. Moved: 2,300

Esther B

Seattle, WA
Wrote a review on 9/4/2020
PODS Review
(5 out of 5 rating)

PODS is an perfect way to move, storage and move again when ready. My belongings were well taken care of, I could access the container with one day notice and it was delivered early of my move day.

Distance: 20 mi
Cost: $1,220
Per. Mile: $61.00
SqFt. Moved: 1,000

Charlie P

Seattle, WA
Wrote a review on 9/4/2020
PODS Review
(4 out of 5 rating)

not actual rating yet. furniture not delivered yet.

Distance: 2,200 mi
Cost:
Per. Mile:
SqFt. Moved: 1,300

Mary W

Surprise, AZ
Wrote a review on 9/3/2020
PODS Review
(5 out of 5 rating)

The drivers on both ends were excellent! The driveway at the north delivery was very tricky! Always received call from the driver and given arrival time. Professional and courteous at all times. Safe delivery

Distance: 1,200 mi
Cost: $1,300
Per. Mile: $1.08
SqFt. Moved: 1,000

Tina I

Boise, ID
Wrote a review on 9/3/2020
PODS Review
(5 out of 5 rating)

Very happy with the coordination of the POD and hiring a third party through there referral program. Would use POD again.

Distance: 700 mi
Cost:
Per. Mile:
SqFt. Moved:

Dennise D

Greensboro, GA
Wrote a review on 9/3/2020
PODS Review
(4 out of 5 rating)

Unhappy that a large armoire was not placed on its back by packers for the move. It was stood on its legs and one of the legs snapped off.

Distance: 900 mi
Cost: $2,500
Per. Mile: $2.78
SqFt. Moved: 5,000

Kathleen V

Snohomish, WA
Wrote a review on 9/2/2020
PODS Review
(5 out of 5 rating)

Excellent company. Were the best moving/storage company. Well worth the money. Highly recommend PODS.

Distance: 1,600 mi
Cost: $3,000
Per. Mile: $1.88
SqFt. Moved: 1,000

James M

Henderson, NV
Wrote a review on 8/29/2020
PODS Review
(5 out of 5 rating)

We are not yet complete, however, so far so good. Professional, pleasant, great driver, and have done everything that they promised.

Distance:
Cost: $1,600
Per. Mile:
SqFt. Moved: 1,400

Shannon R

Oklahoma City, OK
Wrote a review on 8/28/2020
PODS Review
(5 out of 5 rating)

Highly recommend! Did a great job!

Distance: 700 mi
Cost: $1,500
Per. Mile: $2.14
SqFt. Moved: 700

Anthony M

Mobile, AL
Wrote a review on 8/27/2020
PODS Review
(4 out of 5 rating)

I would always overestimate the amount of space you will need. Double what you think you need and that would be good.

Distance: 600 mi
Cost: $800
Per. Mile: $1.33
SqFt. Moved: 2,800

Ken B

Simpsonville, SC
Wrote a review on 8/27/2020
PODS Review
(4 out of 5 rating)

Delivered and picked up on time. Final evaluation will be done after they deliver the pod to our new location.

Distance: 600 mi
Cost: $2,700
Per. Mile: $4.50
SqFt. Moved: 1,800

Eileen M

Harwood Heights, IL
Wrote a review on 8/27/2020
PODS Review
(5 out of 5 rating)

The POD drivers we had were great. The first POD driver we had was flexible and accommodating with regards to our condo rules. All the drivers communicated with us. Using POD was a great experience.

Distance:
Cost: $410
Per. Mile:
SqFt. Moved: 1,200

Ruth S

Pawtucket, RI
Wrote a review on 8/26/2020
PODS Review
(5 out of 5 rating)

PODS was a godsend this time around. The initial delivery was right within the 3-hour window, the driver was great, and the POD was clean and ready to go. Likewise the pickup at the front end. I changed my delivery location by a few miles, which added to the price because of the change in warehouse delivery, but that was clearly explained by customer service. The agent who helped me arrange my final delivery and same-day pickup was great to work with and made sure that all my questions and all the questions of the warehouse manager were answered. The team that delivered and picked up today were just delightful to work with. They made sure the door would open (no small feat thanks to one corner of one piece that shifted an inch in transit!) and were back to pick up well within my allotted window at the apartment complex.

Distance: 182 mi
Cost: $1,700
Per. Mile: $9.34
SqFt. Moved: 2,400

Susan C

Frederick, MD
Wrote a review on 8/26/2020
PODS Review
(5 out of 5 rating)

Excellent delivery and placement of POD.

Distance: 3,000 mi
Cost: $4,415
Per. Mile: $1.47
SqFt. Moved: 1,200

Keri H

Beaumont, TX
Wrote a review on 8/26/2020
PODS Review
(5 out of 5 rating)

I loved dealing with this company. They were professional and polite. They showed up on time and were extremely helpful.

Distance: 100 mi
Cost: $1,000
Per. Mile: $10.00
SqFt. Moved: 1,500

Nanette C

Hendersonville, NC
Wrote a review on 8/25/2020
PODS Review
(5 out of 5 rating)

Ben was excellent in all manner! Communication, thoughtfulness, caring, management.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Luke W

Brooklyn, NY
Wrote a review on 8/25/2020
PODS Review
(3 out of 5 rating)

The container and truck were fine. The customer service was awful. I was sold the idea that the truck/container would be there at a certain time (2:30PM), but when I called day of around that time they said the truck actually had a 3 hr window. HOW CAN SOMEONE SCHEDULE MOVERS WITH A WINDOW LIKE THAT!!! Thankfully it arrived only an hr late, and the movers were very proactive and got a lot done without a truck, but that did mean alot of our stuff was in the street/sidewalk under no cover with an impending rainstorm NOT GREAT.

Distance: 300 mi
Cost: $2,000
Per. Mile: $6.67
SqFt. Moved: 890

Jim F

Longs, SC
Wrote a review on 8/25/2020
PODS Review
(4 out of 5 rating)

POD was loaded poorly with fragile boxes on top of fragile boxes

Distance: 840 mi
Cost: $4,000
Per. Mile: $4.76
SqFt. Moved: 1,000

Green M

Kernersville, NC
Wrote a review on 8/25/2020
PODS Review
(3 out of 5 rating)

The container is very old , but I guess that's ok if it doesn't leak .

Distance: 1 mi
Cost: $300
Per. Mile: $300
SqFt. Moved: 1,200

Jeannine K

Macungie, PA
Wrote a review on 8/25/2020
PODS Review
(5 out of 5 rating)

On time and friendly

Distance: 2 mi
Cost: $3,000
Per. Mile: $1,500
SqFt. Moved: 2,100

Julia N

Rocky Mount, NC
Wrote a review on 8/24/2020
PODS Review
(3 out of 5 rating)

A lot of miscommunication with pods pick up and trying to get customer service was near impossible. Anytime I spoke with someone they promised a call back and never did. This happened multiple times.

Distance: 1,000 mi
Cost: $6,000
Per. Mile: $6.00
SqFt. Moved: 2,400

Sandra A

Port Saint Lucie, FL
Wrote a review on 8/24/2020
PODS Review
(5 out of 5 rating)

Great job! Highly recommend!!...........................

Distance: 1,900 mi
Cost: $360
Per. Mile: $0.19
SqFt. Moved: 2,300

Lynn G

Gresham, OR
Wrote a review on 8/23/2020
PODS Review
(5 out of 5 rating)

Perfect in every way. On time, fast service, no surprises.

Distance: 620 mi
Cost: $3,000
Per. Mile: $4.84
SqFt. Moved: 1,500

Steven H

San Diego, CA
Wrote a review on 8/23/2020
PODS Review
(4 out of 5 rating)

Everything worked like clockwork. The delivery driver was pleasant but a bit rough on some of our plants alongside the driveway.

Distance: 1,100 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Peggy W

Simpsonville, SC
Wrote a review on 8/22/2020
PODS Review
(4 out of 5 rating)

Sometimes scheduling was a bit difficult but all in all a good experience.

Distance: 20 mi
Cost:
Per. Mile:
SqFt. Moved:

Nancy M

Buckeye, AZ
Wrote a review on 8/21/2020
PODS Review
(4 out of 5 rating)

The pods were stored as we expected but I wish the facility had been air conditioned as the rubber rug pads were ruined (in Arizona)

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,600

Nicole W

Kansas City, MO
Wrote a review on 8/21/2020
PODS Review
(5 out of 5 rating)

POD was delivered on time. I even messed up my moving date and called in a panic and they got me a POD delivered when I needed it. Only thing missing was the lock I bought. I called and they said they would refund me. Still waiting but I'm sure that they will.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 960

Michael B

Supply, NC
Wrote a review on 8/21/2020
PODS Review
(5 out of 5 rating)

wonderful-one time-well domne

Distance: 1,000 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Joseph M

Winterville, NC
Wrote a review on 8/21/2020
PODS Review
(4 out of 5 rating)

Container was delivered and picked up in a timely manner,

Distance: 450 mi
Cost: $2,000
Per. Mile: $4.44
SqFt. Moved: 1,300

Erin F

Galloway, OH
Wrote a review on 8/21/2020
PODS Review
(5 out of 5 rating)

Great service and convenient. Everything was quick to set up and the costs were laid out simply.

Distance: 54 mi
Cost: $1,200
Per. Mile: $22.22
SqFt. Moved: 1,200

Grace F

Palm Harbor, FL
Wrote a review on 8/20/2020
PODS Review
(3 out of 5 rating)

Charged us more than we agreed to. Still trying to resolve this issue.

Distance: 1,200 mi
Cost: $2,500
Per. Mile: $2.08
SqFt. Moved: 1,200

Gene B

Ambler, PA
Wrote a review on 8/20/2020
PODS Review
(5 out of 5 rating)

I ordered two 16 foot Pods and the Man that delivered them was an expert in dropping them into a tight space. Very Impressive!

Distance: 500 mi
Cost:
Per. Mile:
SqFt. Moved: 2,500
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