Delivered and picked up on time. Final evaluation will be done after they deliver the pod to our new location.

The POD drivers we had were great. The first POD driver we had was flexible and accommodating with regards to our condo rules. All the drivers communicated with us. Using POD was a great experience.

PODS was a godsend this time around. The initial delivery was right within the 3-hour window, the driver was great, and the POD was clean and ready to go. Likewise the pickup at the front end. I changed my delivery location by a few miles, which added to the price because of the change in warehouse delivery, but that was clearly explained by customer service. The agent who helped me arrange my final delivery and same-day pickup was great to work with and made sure that all my questions and all the questions of the warehouse manager were answered. The team that delivered and picked up today were just delightful to work with. They made sure the door would open (no small feat thanks to one corner of one piece that shifted an inch in transit!) and were back to pick up well within my allotted window at the apartment complex.

Excellent delivery and placement of POD.

I loved dealing with this company. They were professional and polite. They showed up on time and were extremely helpful.

Ben was excellent in all manner! Communication, thoughtfulness, caring, management.

The container and truck were fine. The customer service was awful. I was sold the idea that the truck/container would be there at a certain time (2:30PM), but when I called day of around that time they said the truck actually had a 3 hr window. HOW CAN SOMEONE SCHEDULE MOVERS WITH A WINDOW LIKE THAT!!! Thankfully it arrived only an hr late, and the movers were very proactive and got a lot done without a truck, but that did mean alot of our stuff was in the street/sidewalk under no cover with an impending rainstorm NOT GREAT.

POD was loaded poorly with fragile boxes on top of fragile boxes

The container is very old , but I guess that's ok if it doesn't leak .

On time and friendly

A lot of miscommunication with pods pick up and trying to get customer service was near impossible. Anytime I spoke with someone they promised a call back and never did. This happened multiple times.

Great job! Highly recommend!!...........................

Perfect in every way. On time, fast service, no surprises.

Everything worked like clockwork. The delivery driver was pleasant but a bit rough on some of our plants alongside the driveway.

Sometimes scheduling was a bit difficult but all in all a good experience.

The pods were stored as we expected but I wish the facility had been air conditioned as the rubber rug pads were ruined (in Arizona)

POD was delivered on time. I even messed up my moving date and called in a panic and they got me a POD delivered when I needed it. Only thing missing was the lock I bought. I called and they said they would refund me. Still waiting but I'm sure that they will.

wonderful-one time-well domne

Container was delivered and picked up in a timely manner,

Great service and convenient. Everything was quick to set up and the costs were laid out simply.

Charged us more than we agreed to. Still trying to resolve this issue.

I ordered two 16 foot Pods and the Man that delivered them was an expert in dropping them into a tight space. Very Impressive!

Very good experience with PODS. They delivery a 12 ft in the morning and picked up in the afternoon. I was in communications with the driver on the phone. No problems.

IT ALL WORKED WELL, CUSTOMER SERVICE IS EXCELLENT AND THOROUGH IN ALL ASPECTS OF RESPECTING THE CUSTOMER. MY DAUGHTER HIGHLY RECOMMENDED PODS AS SHE USED THEM TO MOVE LAST YEAR AND SHE DOES RESEARCHING TO FIND A COMPANY LIKE PODS. I HAVE ALREADY RECOMMENDED THEM HIGHLY TO FRIENDS MOVING AND WOULD USE THEM AGAIN.

We always use PODS and will next time.

Great communication and ease of ordering. Emails and texts keeping me informed of payments and arrival. POD delivery arrived on time. However, using the online calculator for determining the size of POD, the one it said for us to order was too small. Because of this, I dropped the rating by one star.

Pod was delivered on time and driver worked with us to place it on our driveway where we wanted it. We used the POD to remove some items from our home and garage in order to prepare it for sale.

PODS were good movers were not

PODS have good system and they delivered the PODS within the scheduled time.

Start to finish was an enjoyable experience

Excellent service from PODS

POD arrived on time and in excellent condition.

they were informative and timely.

Good drop off and pick up.

3 rd time using them, fantastic!!!

Not clear on all the charges. Delivery person was rude and drove off with my container because he “did not have time to put it in the correct location” . It’s easy to get a POD but if there is a hiccup along the way they are not set up to fix the problem in a timely manner. Would not recommend for across the country moves.

Everyone at PODS is super friendly and professional. Very helpful in answering questions and scheduling.

The driver had great communcation the morning of service. He made it simple to have a contactless experience. He even reminded me to not forget the keys for the lock and to take a picture of the container number. Great experience overall.

So far, and the job is not complete, PODS has lived up to their schedule.

The drivers where very good at asking where to put the Pods for best loading and unloading. Friendly, helpful .

Excelente costumer service, the 3 workers were very efficient and careful . Highly recommend.

Nightmare on delivery got one pod 2hrs late say second pod will not be delivered for 7 days all tools needed on second pod

Convenient, not the easiest way to move, very hands on

One of the PODS had a leak...

Efficient and on time.

I had problems with 2 of my 3 PODS. When they arrived the door was jammed. Jonathan the local PODS manager came to my home and worked diligently until he was able to get the containers open. Can’t get better customer service than that!

Easy to schedule and change scheduling. Pod mover left oil on my driveway I'll have to clean up. Needed an extra POD, was easy to call and get one delivered the next day. Would give more stars but I'm upset about the oil.

Be careful about this company. The logic is sound and the prices are good. They send a lot of neat looking email to reassure you that everything is on tract but they did not follow through on calling me when they said they would and when I try to call them I get one of those “push one for this, push two for that” systems that didn’t include what I was calling about. They didn’t return my calls and still haven’t. I have a POD in my driveway right now and have no idea when they are coming to take it away and I have tried calling to no avail. If you can live with this type of customer service, they go for it. I rather like knowing that there are people behind all those glossy email and auto texts that they send. I think they have one tech person who makes them look good and there are really no people there. My container turned out to be too small and half my stuff is still in my garage and no one will return my call tonight. How happy do you think I am?