PODS® Reviews
after the initial foul up with what time the post would arrive it went smoothly. The first person we talked to on the phone about the confusion could really not cared about the situation and put us on hold for 23 minutes, never came back. the second person who answered the phone did a wonderful job getting it straight.
Use PODS to move from Orlando to Chicago - that segment went fairly smooth, except they initially didn't honor the discount I was promised for storage in Chicago area (finally did, but only after several calls to customer service/complaint resolution). When I wanted the PODS moved to Michigan, they quoted a price that was HIGHER than the much longer move from Florida. Ended up using a rental truck for a fraction of what PODS wanted to charge us. Also, it was apparent that the PODS experienced a very rough ride enroute (or at the warehouse). You have to pack REALLY carefully if you want to avoid damage.
Delivered POD in the opposite orientation from the order and driver refused to correct it, so I had to call corporate to get them to correct it. Second driver said he was unfamiliar with the address and if he couldn't find the address, he would just take it to the warehouse. When I tried to schedule the final pickup, I could not schedule it for a later pick up window (like after 3:00 p.m.)
