Wowww, what a great idea to use this service. It takes so much guess work out of the (could be stressful) equation. Mr. Willie was the "absolute" best driver. That equipment is AMAZING. How he maneuverd that crane and that POD CONTAINER was so mind-blowing. Just a great invention.

Derrick(Pods Contact) TaShawn & Malik work like a well oiled machine together.

The company was so well-organized and I knew exactly what to expect based on their prompt explanations. There was no-second guessing. The delivery driver took extra care not to hurt my Mom’s plants when they first dropped off the POD. It was also very easy to change my plans when I discovered I would need to move sooner. A quick phone call to the company let me change my POD pick-up date and drop-off date. I’m also glad they allow for same day drop-off and pick-up as my apartment complex doesn’t allow PODS to remain overnight. A little spendy, but I highly recommend!

The setup and take away of the PODS was impressive and very efficient.

Pods, they are very good to work with..

The suggested container size was much too small.

The guy who brought the two PODs was very courteous, skilled and efficient and the only reason I can't rate them higher was that I told him he needed to please go very slowly down the driveway through our neighbor's horse boarding facility since there were young children, animals and people about. It seems he went slowly when he could see people near the driveway, but when he could not visibly see them he sped up and went much too quickly again. Not the safest decision.

Very pleased with PODS

Hard to navigate website but service was fine.

They delivered on time.

Great job of keeping us updated on schedules. No problems or concerns on either side of the move. Would use again.

Too expensive and PODS did not help with any fees during Hurricane Irma. Not even a 5% discount. Nothing. Trust me, I asked for help. I lost my job and house during that time and they could’ve cared less. I had to keep my stuff in a POD for almost two years and pay insane monthly fees until our insurance company settled. I will not use them again. The drivers and deliveries were good. Customer service is lacking.

They arrived on time and were very professional. They constantly kept me up to date on every step in the process from drop off to pickup. I highly recommend them!

On time delivery and pick of the pod and on time arrival at destination. Overall excellent customer service.

their same day process needs much improvement

We were thrilled with our PODS experience. The city service department was very helpful in arranging everything for our complicated move. The driver showed up early and we weren't charged until the movers showed up a bit later. He was also very courteous over the phone. It went from being our biggest headache of a move to the easiest.

Fast . Did very good job.

Couldn’t fit everything but I made it work

Our driver was early and super communicative. He also hung around to assist our movers with the lift.

Everything connected with PODS was smooth as silk.

Delivered and picked up pod as promised and responsive in every aspect of service.

Head's up- container gets road grime inside Customer service was good.

PODS makes it much more convenient to make the move than a normal moving company, especially for a small/partial move like ours.

Outstanding Customer Service from Initial Order to Delivery

They are very timely to drop off and pick up their storage pods when scheduled. I carefully observed the recommended service that loaded my PODS and I’m convinced that they did a great job. Somewhere along the line there must have been a huge amount of movement and jostling because when unpacking on the other end, several items had been damaged. I have documented all this and will have to make a claim with PODS against the insurance that is provided. Again, not sure where the damage occurred and what could be done to reduce it.

So far just a POD for onsite storage before my move. It was fascinating how they maneuvered it into my driveway!

POD fullfilled our needs.

On time and communication was excellent.

The POD did not hold as much as I was told it would. Besides that and the delay in being able to get a smaller POD delivered everything up to this point was ok.

Cross country move and everything arrived in one piece. Very impressed! Flat fee, 1 month to pack, piece of mind with their insurance. Extremely happy with this service.

PODS was delivered within the window agreed upon. They will be transporting my furniture across country for storage until I am ready for unpacking.

The rep that delivered my pod was very nice and did an excellent job at placing the pod where I asked.

PODS was very easy to use, and the drivers/engineers were very skilled

No surprises. Great professional service

showed up on time and customer service was very friendly.

One stop shopping with Pods.

Super delivery! they were even able to drop the container earlier than anticipated! the driver was friendly and professional! So happy I chose PODS

Our 1000 sqft house didn't fit into their largest (16ft) container. Had to get a second one.

Smooth drop-off to unload and pick-up when finished. Friendly and respectful drivers.

My PODS container delivery was a disaster. I was moving from Tulsa to Los Alamos and was told to give 7 days notice prior to the date when I needed my PODS to arrive. I even told PODs that I had a specific date I expected to need them, but they said they had to stay in Tulsa prior to the move. When I called to have them shipped they said they needed 4 additional days because their office was only open 1 day out of the week due to COVID. After that delay the container was delayed again for 2 more weeks past the date it was promised!

Everything as anticipated. Able to break up move in stages and work it on our schedule.

I was very pleased with the entire process and they always kept me informed.

Pods worked out for my move.

Best price and I was surprised that almost nothing was damaged during transportation. You hear the day before when the container would arrive or be removed. The drivers were all respectful and efficient.

Great customer service, but premium priced.

good job, could be more flexible with pickup notices

the pod was clean and just the right size

I love PODS because no ramps or lift gates. It is a great way to ship.