Super easy to work with, customer service always answered the phones, we had 2 pods and they were helpful coordinating pick and drops for both.

Worked as expected will recommend to any one. Comes and pick up are well timely managed.

Everything about the move was precise and convenient. There were no surprises and if there was any change of plans, Pods helped me get that done, also. I would choose this company again. So very polite and efficient. I used 3 16 foot and 1 8 foot containers.

Not finished moving yet.

This is the second move I have used Pods for and I would definitely use them in the future.

Excellent stress free way to get household good from one state to another.

On time and everything as expected. Very happy.

The PODS representatives were extremely helpful, courteous, and met all of my needs, including changing the pick-up and delivery dates.

PODS was an excellent choice for our move. We were able to fill PODS in stages and still maintain our house in excellent condition for showings. All PODS personnel we dealt with from booking, pickup, drop off and pickup were pleasant and efficient. This was our 17th move and logistically the easiest because of the PODS concept. The containers were clean and in good shape. We chose PODS based on the recommendation of a work colleague. We would recommend PODS to others and would definitely use them again if needed.

PODS has been excellent to deal with. Very reasonable pricing. Excellent communication. Very professional people from everyone I dealt with. The delivery driver was great and didn't even want to take the tip I was offering him. I highly recommend PODS. Here is a note about my move. The questions asked below about what size container and how many I used, how many square feet the house was, how many bedrooms the was the house do not give an accurate picture of how large or how many containers I used. First off, we sold much of the furniture and many of the furnishings before the move. If I were rot have kept everything, I would have needed two containers, one 16' and one 12'. As it was, the 16 wasn't even quite enough and they packed it solid without wasting one square inch of space. I wound up having to rent a U-haul truck to get the patio furniture, grill, tools and garage stuff moved as well.

The gentlemen did a great job, taking great care for the items moved.

It was a pleasure moving long distance with PODS.

Everything in my pod was perfect.

I could not be more pleased. The operator (Derrick) who delivered the container was like a magician and able to zip the PODS container into a tight space on the street. He really was a professional. Give him a bonus!

Everything in the POD arrived undamaged and there weren't any issues with delivery or pickup, even though they had to maneuver a couple tight places in CA. Then it the containers the trip to FL, arriving on the exact dates they originally told me so I have no complaints at all.

Mike and Kimberly were the 2 agents that we worked with. Those two were both awesome. Very knowledgeable and helpful. Made our move easy. Both are great examples of customer service.

A good way to move for me. Used 4 pods, they came 2 at a time. I had time to pack and stage my moving in 2 different stages.

They said they would not leave the POD on the street in our neighborhood yet there was sitting on the street just two blocks away

Very professional. On time

The only thing that worked was the initial delivery... after that it was a debacle. I ordered same-day delivery and pick-up on both ends... none of it worked. On the departure side, the pick-up driver wouldn't wait 10mins for the movers to finish loading because his manager told him to leave, delaying the entire transport. On the receiving side, the driver wouldn't drop-off the POD because same-day pick-up was no longer available in my area... so after trying to get a bribe from me to somehow figure out another solution... I had to find my own way to pick up & unload the POD from the holding facility the following day. I moved to a high-rise, so PODs have to be delivered and picked-up the same day. I can't imagine why the order went through for a same day process, if it was not available. Customer Service tried to be helpful, but I just found this all to be a mess. I would have gladly paid more to eliminate the headaches involved with coordinating movers and the POD and then the rescheduling.

Overall PODS gave good (if expensive) service, but I have to ding them for really slow delivery/pickup service at our new home in Tucson. The POD arrived in Tucson on time, but it took them 10 days to truck it the few miles to our house and another week to come pick it up.

Every item was in good condition as the day it was packed.

So far so good. The two persons, Joey who dropped it off and James who picked it up, were on time, efficient and friendly. My POD has not made it to the destination yet, so I hope the good experience continues.

Chris is a nice guy, put POD right where I asked him to put them.

On time as scheduled

We are happy that we decided to use PODS for our out of state move. Everyone we came in contact with were very polite, prompt and knowledgeable about the whole POD move. We used two PODS with two month storage.

Amazing to see them load and unload them. Very efficient and on time.

The containers arrived on time. The delivery driver was able to position both containers in the driveway. Containers were picked up on time. Overall quite pleased.

Can not open the door myself was advised that this contain would hold a 3 bedroom home—not

POD showed up 2 days late due to a snow storm - understandable. BUT no one ever contacted me in any way to let me know when the container would be delivered. Caused us to push our closing date. Customer service was atrocious. You can only speak with central customer service people who have contact with the local affiliates who actually deliver the PODS, so it's constant middle-man nonsense.

PODS = Professional Organized Delivery Storage I would use them again.

Very easy to deal with. Arrived as promised, worked with me, stored my items for 7+ months, and it all arrived back great with no issues.

The driver was punctual and friendly

PODS was definitely the answer to my moving needs because I needed long term storage. I was very pleased with the level of customer service provided by PODS. Every one I spoke to was courteous and helpful and the PODS were delivered and picked up on time. Additionally, there was no damage to my household goods despite long distance moving and 7 months storage.

Great...very accomodating

I've used PODS a couple times and I have been extremely satisfied. The process is easy and convenient.

My initial experience with PODS was good until I had to add a leg to my move for delivery. With one exception, the customer service representatives were less than helpful and provided conflicting quotes requiring several calls to validate the final amount. Had I not needed the means to store my items I would not have used this service. I do not anticipate using them again if I have any other option.

I've used PODS twice in the last 4 years. PA to FL and most recently FL to DE. Very satisfied and highly recommend. Great with communicating deliveries and pick up.

I have used PODS before and they are great! I highly recommend them.

I have used PODs before and will definitely use them again! Their online tools are efficient and easy to navigate. Representatives are professional, friendly, good communicators and helpful. Since our address changed, we still had our old zip code in our record and there was a problem charging to my credit card before delivery of our full PODs to our new home. The delivery was cancelled at the last minute which would have thrown off a series of bookings for days to come afterwards. A very capable and competent representative saved the day and got our delivery re-instated within an hour of it being cancelled. She was an outstanding representative of the company and lived up to the high rating of 5 stars!

very nice on phone, very accomodating - website was not functional

Perfect! Quote was accurate, on time pickup and delivery.

On time. Communicated and were friendly.

PODs had great customer service & and prompt on time delivery. Very reliable & easy to work with.

The driver picking up the POD did not pick up th front and back evenly and threw things on th floor ahd boke a couple itens

My move isn't complete yet so I can't give the information below.

First time I use PODS. They are really cost effective, easy to deal with and flexible to your needs. I'll definitely use again

Both drivers I interacted with were knowledgeable and very nice. Mark presented options when a 2nd container wouldn't fit in the driveway and during a separate delivery (I didn't catch the gentleman's name), he was able to work with us to position the POD perfectly to allow for much needed driveway space. Very smooth process.