Very easy to schedule drop-off, pick up, re-delivery and pickup. No complaints.

So far so good - items are currently in transport across the country

Very professional, prompt, and careful with PODS movement and placement.

Totally professional workers!

Great customer service, very convenient

Pod delivery and same day pickup were on time, no issues.

Customer service has been great from the beginning of my reservation up to the point they picked the container up for move to Texas.

The POD was very helpful for us to store our furnishings while our home was being repaired from water damage due to a toilet overflowing.

Easy to use web site. People on the phone were knowledgeable and willing to work with us. We also needed storage for threee months. PODS was a cost effective way to get that all handeld.

These guys worked hard. Their packing skills are wonderful. I would recommend them to anyone moving . Top notch workers. Politeness and always happy.

Sebatian Moving was an amazing experience. Not only were they good but they handled everything with care and consideration. They were friendly and curteous. I will use them again the net time I need their services. I would highly recommend them. And priced very reasonble.

'water resistant' left some of my stuff water damaged. redelivery scheduling didn't match promises at the drop off end of the trip. left camping in an empty apt. for a week. charged for extra month of storage because they didn't/couldn't/wouldn't honored promised scheduling requirements at beginning of move. Had to fight to get storage fee reversed; then to get storage insurance (!) fee reversed.

Great company and very helpful and professional employees....

Excellently from beginning to end. Couldn’t be more satisfied.

Clean, cost effective way to move 1000 miles with lots of furniture and boxes.

On time and professional

PODS was a great solution for me because I didn't know where I'd be moving ahead of time. It was a great combination of flexibility and cost, and their City Service is an interesting solution to the problem of unloading a PODS container in New York.

PODS was great to work with - they handled changes in plans with no issues. The only problem I had with the pod was load shifting, resulting in inability to open the roll up door without extreme measures.

Expensive for me packing and moving everything.

It was very interesting watching them drop off my pods. The driver was fast and placed them just right.

It has been very easy to deal with this company. They explained the whole process before I signed up and have been prompt on their delivery and pick up dates and times.

Great company, very easy to deal with.

Very friendly service reps, timely drop off and pick up of containers, very friendly drivers

Outstanding customer service, friendly and knowledgeable drivers, a bit expensive but got the job done with integrity.

The best thing about PODS is their customer service. Their representatives were always friendly and dedicated when I called for help. I experienced a few challenges with PODS - they couldn't bring the POD to me so I had to bring my "stuff" to them. This was a major hassle and ended up costing me about as much as renting the POD in the first place. The biggest issue I faced was with the PODS facility's hours of operation. They close at 3pm which is ridiculously early. The facility was only 10 miles away but with traffic that was an hour each way. Had they stayed open later I could have made more trips each day and saved money on the number of days I needed to rent the cargo van and/or truck. Also, my POD left the night before I was told it would leave which meant that I was not able to make my final scheduled loading appointment. I was stuck with having to pull a trailer with my car to get the rest of my items moved. This added an additional $1,000 to my moving costs. I thought PODS would save me time and money but it did not. My move ended up costing double what it should have. It also took far more effort and time on my part than it would have had I hired a moving company to transport my items. Yes, my items arrived safely and quickly but I had to hire a moving company to empty my POD and transport the items to my new home on the other end as well. All in all, this move was a hassle and did not go as it should have. I might use PODS again if I can guarantee they will bring the POD to me and offer more flexibility with days/times for drop-off and pick-up, etc. But, I will definitely spend a lot more time shopping around with my next move.

The mover refused to place the pod on a level grass surface as I wanted, claiming they won't do that when winter is coming. Instead, it's near that spot, but angled a clumsy 45 degrees off angle and on raised tree roots so it's not sitting level. I really don't understand the logic, but what could I do? If I'd known this would be an issue, I probably would have gone with a competitor without such a strange problem with my location choice.

on time and put where wanted

Great company very accommodating with my delivery dates.

Pods is a convenient way to move. This is our 2nd time using them and prefer the comfort of knowing our items will arrive on time, not sitting in a warehouse or damaged from being loaded, unloaded and reloaded again. The four star is for the 2nd use as the pods was not as stable as the first one we had. It wobbled and although it probably wouldn’t have tipped over, it was still a little nerve bending because we live on a hill.

Excellent Customer Service and condition of PODS clean and fit for duty intended. Deliver and Pickup Drivers and equipment clean and fully functioning. The Drivers were EXCELLENT

Prompt on-time delivery

Came on time, had to move the container to another spot after unloading due to miscommunication about parking area, but did not give me any grief at all and was very kind and patient about moving the POD to another location.

PODS delivered the contqainer on time and did a really good job dropping it on our property. The container was in excellent shape and clean.

Great Job, nothing is broken, including Dinner sets, glasses.

Efficient and on time with delivery and pickup. Pleasant and friendly employees.

reliable and on time

They loaded it with care an ask me what more I need loaded

PODS was both good and bad to work with. I used 3 PODS and had them delivered and picked-up at my former house for 3 weeks leading up to my move. It was great to get stuff out of the way and know it's safely in storage. The bad part is if you're on any sort of tight moving schedule (which I was). You can't choose drop-off or pick-up time and it's several steps to get anyone on the phone. But all the customer service reps are super nice and all the drivers were super nice. All my stuff was safely delivered to my new house.

Cost for pick up, 2 months rental and delivery of 2 containers 16"

Excellent customer service. They gave a lot of information up front, and were very accommodating when we had to change our dates a couple of times. Their drivers were also courteous and accommodating.

Excellent service, just as they said. The initial price I was quoted for the transportation was a lot less then what I was told at the end. They are investigating. But, service was exactly spot on for delivery and pick up.

Everything was good until we called for pick up the unloaded container. They required ten (10) days. Not good when you are faced with a Home Owners Association.

Pod was delivered after the 2nd ordesr as it is still not clelar lwhy it waws not deslivered the first time ordered.

The PODS arrived on the scheduled time and date.

Excellent, except for the delay in picking up after we were finished.

They were delivered to our starting and ending destinations on time and as promised. The drivers were well trained and got the PODS in the locations we requested.

The POD was very clean looked brand new. As for customer service my experience was very professional and matter of fact I work in customer service and there needs to be some warm and fuzzy so customers understand you know where they are coming from even if we can't accommodate them. Also, when you need next day pick up or drop off it's not an option so you need to plan ahead but things change especially when coordinating movers.

Using PODS worked out extremely well for my purpose.