PODS® Reviews

Elizabeth B

New York, NY
Wrote a review on 5/4/2020
PODS Review
(5 out of 5 rating)

Robert Featherstone was my PODS contact on both moves - and I cannot say enough good things about his professionalism and kindness. He was responsive, careful, and trustworthy. What a gem - making a normally stressful situation easy and smooth. Thank you, Robert! You deserve a raise.

Distance: 50 mi
Cost: $5,000
Per. Mile: $100
SqFt. Moved: 900

John B

Annapolis, MD
Wrote a review on 5/4/2020
PODS Review
(5 out of 5 rating)

Drivers drop off and pick up were handled quickly and efficiently.

Distance: 1,000 mi
Cost: $3,000
Per. Mile: $3.00
SqFt. Moved: 800

Kenneth K

Nampa, ID
Wrote a review on 5/4/2020
PODS Review
(4 out of 5 rating)

Worked great for our move.

Distance: 1,000 mi
Cost: $4,300
Per. Mile: $4.30
SqFt. Moved: 1,800

Misty F

Bolivia, NC
Wrote a review on 5/4/2020
PODS Review
(5 out of 5 rating)

They communicated extremely well and worked with us as our moving time frame changed sometimes daily.

Distance: 165 mi
Cost: $1,200
Per. Mile: $7.27
SqFt. Moved: 2,000

David M

Greeley, CO
Wrote a review on 5/3/2020
PODS Review
(5 out of 5 rating)

Container arrived in the same condition as when it shipped. Everything went according as planned and no items damaged. No more driving a truck or pulling a trailer for this guy. PODS is the way to go.

Distance: 830 mi
Cost:
Per. Mile:
SqFt. Moved: 1,000

Jon C

Kansas City, MO
Wrote a review on 5/3/2020
PODS Review
(5 out of 5 rating)

Communication for delivery and pickup was excellent. They POD was clean and in good shape.

Distance: 300 mi
Cost: $1,100
Per. Mile: $3.67
SqFt. Moved: 1,600

Connie S

Monument, CO
Wrote a review on 5/2/2020
PODS Review
(2 out of 5 rating)

The pod showing up and getting picked up worked fine but the rest is a nightmare. I have three accounts and have had 7 drivers call to say they are dropping a pod which I didn't order and was not on my account. They charged me $1000 for someone else's job and I still haven't gotten a credit. I do like the idea but the fallow thru is bad.

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Nancy M

Vacaville, CA
Wrote a review on 5/1/2020
PODS Review
(5 out of 5 rating)

Excellent did everything they stated when made contract with them and excellent customer services, thank you!

Distance: 500 mi
Cost: $2,500
Per. Mile: $5.00
SqFt. Moved: 1,600

Linda C

Bella Vista, AR
Wrote a review on 4/30/2020
PODS Review
(5 out of 5 rating)

Excellent customer service!

Distance: 300 mi
Cost: $4,000
Per. Mile: $13.33
SqFt. Moved: 2,000

Denise W

Phoenix, AZ
Wrote a review on 4/30/2020
PODS Review
(5 out of 5 rating)

Excellent service, on time.

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Jennifer B

Los Angeles, CA
Wrote a review on 4/30/2020
PODS Review
(4 out of 5 rating)

Great service, but I would have loved to have my container dropped off at my house, rather than going to their warehouse. But they hauled my container across the country and nothing was damaged.

Distance: 3,100 mi
Cost: $2,900
Per. Mile: $0.94
SqFt. Moved: 200

Julie E

Greentown, PA
Wrote a review on 4/30/2020
PODS Review
(5 out of 5 rating)

This is my third time using PODs. I would use them again in a heartbeat. Very clean and wonderful delivery driver.

Distance: 1,300 mi
Cost: $5,000
Per. Mile: $3.85
SqFt. Moved: 1,600

Fred S

Winter Park, FL
Wrote a review on 4/29/2020
PODS Review
(5 out of 5 rating)

PODS is a very efficient outfit. Times of pickup and delivery were spot on, notifications arrived as promised. The container was clean and our stuff arrived without any breakage, despite our less-than-professional do-it-yourself packing job.

Distance: 600 mi
Cost: $1,200
Per. Mile: $2.00
SqFt. Moved: 500

Bob S

South Portland, ME
Wrote a review on 4/28/2020
PODS Review
(5 out of 5 rating)

Dropped the containers off when they said they would; picked it up when they said they would. Called them a few times leading up to the move and they were always very accommodating.

Distance: 45 mi
Cost: $213
Per. Mile: $4.73
SqFt. Moved: 780

Benjamin R

Independence, MO
Wrote a review on 4/26/2020
PODS Review
(5 out of 5 rating)

The container contained my stuff.

Distance: 25 mi
Cost: $350
Per. Mile: $14.00
SqFt. Moved: 1,200

Mary J

Allen, TX
Wrote a review on 4/26/2020
PODS Review
(5 out of 5 rating)

Using the POD for my move was an excellent choice. This is my first time using them, but I would use them again.

Distance: 200 mi
Cost: $1,400
Per. Mile: $7.00
SqFt. Moved: 1,020

Sammie H

Denver, NC
Wrote a review on 4/25/2020
PODS Review
(5 out of 5 rating)

Great communication, on time and very professional!

Distance: 3,000 mi
Cost: $7,600
Per. Mile: $2.53
SqFt. Moved: 2,600

Rodney S

Sun City West, AZ
Wrote a review on 4/25/2020
PODS Review
(5 out of 5 rating)

Delivered as promised!!

Distance: 1,500 mi
Cost: $2,100
Per. Mile: $1.40
SqFt. Moved: 1,300

Judith M

Yorktown, VA
Wrote a review on 4/24/2020
PODS Review
(5 out of 5 rating)

Timely delivery and pick-up. The driver was able to position them the way I preferred.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,800

Mario C

Glen Burnie, MD
Wrote a review on 4/24/2020
PODS Review
(5 out of 5 rating)

PODS staff were helpful and met my needs from the day I booked my container (November 2019) to the day they brought it to my new home (April 23, 2020).

Distance: 430 mi
Cost:
Per. Mile:
SqFt. Moved: 1,006

Aimee D

College Station, TX
Wrote a review on 4/23/2020
PODS Review
(5 out of 5 rating)

Prompt, highly efficient with delivery, swap and pickup.

Distance: 980 mi
Cost: $6,000
Per. Mile: $6.12
SqFt. Moved: 1,600

Jason R

Haymarket, VA
Wrote a review on 4/22/2020
PODS Review
(5 out of 5 rating)

Service representative has been very helpful in moving drop off and pick up dates around. The POD arrived and was picked up as scheduled with plenty of notification via both text and email.

Distance: 835 mi
Cost: $900
Per. Mile: $1.08
SqFt. Moved: 1,800

Helen F

New Bern, NC
Wrote a review on 4/21/2020
PODS Review
(1 out of 5 rating)

We had various problems with getting the PODS in the time frame needed. From the beginning I explained our situation, which was a little unusual, in the initial phone call. Part of the reason I chose them was their storage locations were the best for us. They were close to both houses, both the one we were leaving and the new home, in the event we had to access the containers for some reason. We agreed upon pricing, which was OK. I got THEIR recommendations for what we needed (number of containers). They had recommended 2 – 16 foot containers for our size house, basing it on square footage, number of rooms, etc. I made arrangements, confirmed, and we got started. In the middle of the move of our belongings, they stopped doing their job. Two pods weren’t even close to being sufficient. About a week before the actual move, when we were packing up, we learned we needed a third container which PODS then said they couldn’t deliver until AFTER the move/settlement date. This does us no good. The people on the front line were personable enough and tried to do what they could but it required somewhat more. The next level customer service managers were no help at all. I made a couple, different suggestions which seemed realistic and solved the problems without undue hardship for PODS. It required only a small degree of thinking outside the box. They refused, as this was not “routine”. Their only solution was to drop off and pick up the container AFTER we were no longer owners of or in the home. After days of calls and conversations with PODS, we ended up hiring ANOTHER trucking company to FINISH the job. POD’s refusal to finish in a timely manner caused additional confusion, problems and expense. PODS had more than a week for getting us a POD/solution. Finding a truck, helpers, etc. happened in only days when PODs fell through. Why couldn’t they do it? They were collecting thousands of our dollars. I WOULD NEVER RECOMMEND THEM. They created such problems for us which we never did quite clear up. DO NOT USE PODS. It took us days of phone calls, speaking with multiple people, giving them the solutions and still we ended up with nothing. The condition of the containers themselves was acceptable. Because of the type of doors they have on the back of the containers (roll up type), they can get stuck. We had to store the POD for a period of time. We went to access it at one point. They had it situated and stored at an angle, which caused the items inside to move. Then we couldn't get the doors open. They came and shook it and tilted it a number of times. We finally got the doors open. If they were regular, open- out doors we would not have had a problem. Then we had the problem with getting the door open a second time when we were to empty the pod at the new house. Again they had to shake and tilt the container. I was told that, at some point, something got stuck in the roller top of the door; perhaps from the shaking and tilting, we don't know. After 2 different attempts to un-stick the door, they had to physically saw it open with an electric saw. Many of our belongings got damaged in the shaking and tilting. Almost every piece of furniture was scratched or scraped, glass broken, etc. even with moving blankets, ropes, etc. We did not get insurance. Thought the contact with them would be minimal and we wouldn't need it. We learned two things about moving. Most importantly, 1. DON'T USE PODS. 2. GET INSURANCE WITH ANY COMPANY YOU USE for any period of time.

Distance: 475 mi
Cost: $4,000
Per. Mile: $8.42
SqFt. Moved: 1,850

Dora S

Las Vegas, NV
Wrote a review on 4/21/2020
PODS Review
(5 out of 5 rating)

We almost went another way of transporting our furnishings but I will always be happy we stuck with PODS! Great job!

Distance: 2,000 mi
Cost: $2,500
Per. Mile: $1.25
SqFt. Moved: 2,222

Paula W

Friendswood, TX
Wrote a review on 4/21/2020
PODS Review
(4 out of 5 rating)

move not completed yet

Distance: 700 mi
Cost:
Per. Mile:
SqFt. Moved: 400

Mitzi S

Bradenton, FL
Wrote a review on 4/20/2020
PODS Review
(4 out of 5 rating)

They came at the appointed time

Distance: 200 mi
Cost: $900
Per. Mile: $4.50
SqFt. Moved: 1,300

Scott G O

Seattle, WA
Wrote a review on 4/19/2020
PODS Review
(5 out of 5 rating)

On time delivery of POD with the opening in the right place. Two PODs used on this job and both done correctly. However, buy your own locks. One lock was not delivered.

Distance: 1,500 mi
Cost: $6,000
Per. Mile: $4.00
SqFt. Moved: 2,800

Elwyn B

Ocala, FL
Wrote a review on 4/19/2020
PODS Review
(5 out of 5 rating)

PODS and HELPERS Amazing !!!!!!!!!!!!!!!!!

Distance: 210 mi
Cost: $1,400
Per. Mile: $6.67
SqFt. Moved: 1,060

Kirk W

Sacramento, CA
Wrote a review on 4/19/2020
PODS Review
(5 out of 5 rating)

So Far Excellent, will see when it gets here.

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved:

Kenneth W

Berea, KY
Wrote a review on 4/18/2020
PODS Review
(5 out of 5 rating)

Good customer service, quick and on time.

Distance: 1,200 mi
Cost: $9,500
Per. Mile: $7.92
SqFt. Moved: 2,200

Patty F

Diamondhead, MS
Wrote a review on 4/18/2020
PODS Review
(5 out of 5 rating)

Arrived right on time - as scheduled and did an excellent job with placement.

Distance: 550 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Mark H

Fort Myers, FL
Wrote a review on 4/17/2020
PODS Review
(5 out of 5 rating)

Not the least expensive method but the PODS arrived on time, appeared to be brand new, was clean as can be.

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Mike M

Athens, TX
Wrote a review on 4/16/2020
PODS Review
(5 out of 5 rating)

the guys did any excellent job very courteous and hard working

Distance:
Cost:
Per. Mile:
SqFt. Moved: 4,500

Kim W

Dana Point, CA
Wrote a review on 4/16/2020
PODS Review
(5 out of 5 rating)

So easy to work with.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 4,000

Mark E J

Murfreesboro, TN
Wrote a review on 4/16/2020
PODS Review
(5 out of 5 rating)

so far so good will leave another review when i get to my destination

Distance: 2,500 mi
Cost: $3,500
Per. Mile: $1.40
SqFt. Moved: 800

Suesan B

Riverside, CA
Wrote a review on 4/15/2020
PODS Review
(4 out of 5 rating)

I should have ordered a bigger pod had to leave a lot behind.

Distance: 1,200 mi
Cost: $1,675
Per. Mile: $1.40
SqFt. Moved: 1,400

Mary D

Haymarket, VA
Wrote a review on 4/15/2020
PODS Review
(4 out of 5 rating)

It would have been excellent, however, they gave me suggestions for movers and the one they recommended did not bring protective gear during a pandemic. I was disappointed that they do not vet the companies they work with.

Distance: 420 mi
Cost: $1,600
Per. Mile: $3.81
SqFt. Moved: 1,500

Barbara E

Oklahoma City, OK
Wrote a review on 4/15/2020
PODS Review
(5 out of 5 rating)

Flawless and touchless service

Distance:
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Laverle S

Barrington, IL
Wrote a review on 4/15/2020
PODS Review
(5 out of 5 rating)

Good and available customer service. Flexible.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved:

Juanita O

Suffolk, VA
Wrote a review on 4/15/2020
PODS Review
(5 out of 5 rating)

I've never send movers pack items so neatly, secured and with more efficiency! They even used measuring tape!

Distance: 30 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Qwanda W

Hollywood, FL
Wrote a review on 4/14/2020
PODS Review
(5 out of 5 rating)

Excellent customer service and very convenient!

Distance: 1,500 mi
Cost: $3,102
Per. Mile: $2.07
SqFt. Moved: 1,000

Ben F

Denver, CO
Wrote a review on 4/13/2020
PODS Review
(5 out of 5 rating)

Great experience moving from Houston, TX to Denver, CO. There was about a two month time where the PODS were in storage. We never accessed them but things worked out great. Much more economical than a traditional moving company (we had separate movers to load/unload too).

Distance: 1,800 mi
Cost: $4,000
Per. Mile: $2.22
SqFt. Moved: 1,800

Gerald G

Goose Creek, SC
Wrote a review on 4/13/2020
PODS Review
(5 out of 5 rating)

Great job, always on time. Nothing broken!

Distance: 900 mi
Cost: $7,000
Per. Mile: $7.78
SqFt. Moved: 2,000

Nancy F

Goodlettsville, TN
Wrote a review on 4/13/2020
PODS Review
(5 out of 5 rating)

Pods were picked up and delivered on time

Distance: 1,158 mi
Cost:
Per. Mile:
SqFt. Moved: 800

Rick S

Westbrook, CT
Wrote a review on 4/12/2020
PODS Review
(5 out of 5 rating)

PODS was an amazing find. They make a stressful undertaking pleasant and are so punctual and professional.

Distance: 1,400 mi
Cost: $1,200
Per. Mile: $0.86
SqFt. Moved: 200

Ed P

Rancho Palos Verdes, CA
Wrote a review on 4/12/2020
PODS Review
(5 out of 5 rating)

They arrived to deliver and to pick up the loaded pod within their time frame. It was properly placed at my home.

Distance: 1,900 mi
Cost: $2,600
Per. Mile: $1.37
SqFt. Moved: 700

Susan O

Lady Lake, FL
Wrote a review on 4/12/2020
PODS Review
(5 out of 5 rating)

PODS was great but Mooney Movers only average. When my things arrived a few things were broken b/c they packed heavy items on top of each other or on top of boxes marked "Fragile; Put nothing on top". Also they put leather couches against wire furniture and the wire left impressions.

Distance: 960 mi
Cost: $2,300
Per. Mile: $2.40
SqFt. Moved: 1,600

Paul L

Hyde Park, NY
Wrote a review on 4/11/2020
PODS Review
(5 out of 5 rating)

the POD representatives were very good in explaining how their system worked & their drives were equally as courteous & knowledgable.

Distance: 1,600 mi
Cost: $4,500
Per. Mile: $2.81
SqFt. Moved: 1,900
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