PODS® Reviews
All was great with PODs except I was disappointed that my items couldn’t fit in the container I rented. I think there needs to be a better way of estimating how much can actually fit in the containers. I had to rent another container from another company that provided better rate for the second container.
Was lied to from the beginning about the drop off/pick up process. they were late 2 of the 3 times (pick up, drop off, drop off) their agents are unable to contact the actual shipping center if there is an issue. I was very unhappy with the overall service. Will not use again. 0/10 would not recommend.
Communication excellent, great process for drop off and pick-up, customer service helpful, Podzilla drivers were courteous and helpful too. I had damage to items that arrived, but this caused by poor packing by moving helpers in PA and not POD, although jostling certainly resulted, and may have been related. Overall the POD was versatile due to my needs, but it was very expensive. So value is not 5 stars, i rate it a 4 star experience.
I was very happy that I chose PODS. The whole process was seamless and their customer service is awesome! I really like that they drop the pod where you want it, you load it on your own time, and they’ll pick it up when you request. Price for the long distance move was very reasonable and they can even store your belongings at their facility if you need time to look for an apartment or home. I would definitely use them again!
Excellent- only confusion was text messages as to when POD’s would be delivered or picked up. In most all cases, arrival time messages were inconsistent varying by an hour. One would say between 09:30 and 11:30 and the next message between 10:30 and 12:30. Not a big deal but, but you’d think they should be the same. All other info from POD’s has been very accurate.
Not quite done yet, but PODS has been the best way to move, and we've done our fair share of long distance moves. You know where your belongings are at any time. They showed up in our new town early and I was able to adjust delivery dates. I was able to add a 7' container at the last minute for shed tools. I highly recommend them.
