PODS® Reviews
The Pods worked out well. Initially only ordered one based off the room recommendation, but ended up ordering a second one. I was impressed how easily they were able to make the arrangements and deliver the second pod in such a short notice. We did have a little complication on the delivery of the second pod and removal of the first one, but once I contacted them they quickly remedied the situation. Both containers were clean and in great condition. Dealing with customer service was easy and they worked with me to meet all my needs. We went with Pods to reduce costs and professional movers were so much more expensive. Using hired helpers associated with pods made the move economical and easy for us. I would definately use them again.
PODS service was always very friendly, and the quality of the POD itself was great. However, the timing and mechanism for deliveries left a lot to be desired. We ended up needing to hire movers to pick up our stuff from the PODS facility, because we were not notified by PODS in the initial order that our delivery location did not allow for the POD to be on the street. (LA as a whole.) Really disappointed in that regard.
Pods is efficient. The bring it they deliver it. I was upset that they delivered the pod very far away from my apt and at an hour when there were few parking choices. They have yet to contact me about my complaint as they said they would. Its okay, they got he job done. Just don't expect them to be concerned about your concerns. They basically drop it off. Pick it up. Deliver and pick up an again.
Container was 2 hrs late, I has reserved 2 spots next to my apartment for the unit. Delivery driver placed unit at the furthest point from my apartment & refused to move it. Therefore making the loading more difficult & adding to the movers time which I was paying for. Must compliment the phone agent who simplified the ordering process & explained all charges etc. Pod was placed in their storage until mortgage is completed
