PODS® Reviews
I was very happy that I chose PODS. The whole process was seamless and their customer service is awesome! I really like that they drop the pod where you want it, you load it on your own time, and they’ll pick it up when you request. Price for the long distance move was very reasonable and they can even store your belongings at their facility if you need time to look for an apartment or home. I would definitely use them again!
Excellent- only confusion was text messages as to when POD’s would be delivered or picked up. In most all cases, arrival time messages were inconsistent varying by an hour. One would say between 09:30 and 11:30 and the next message between 10:30 and 12:30. Not a big deal but, but you’d think they should be the same. All other info from POD’s has been very accurate.
Not quite done yet, but PODS has been the best way to move, and we've done our fair share of long distance moves. You know where your belongings are at any time. They showed up in our new town early and I was able to adjust delivery dates. I was able to add a 7' container at the last minute for shed tools. I highly recommend them.
We moved about 1200 miles and needed something that could handle heavy items (like one weighing 800lbs) with ease. The lip on the pod is low to the ground, we were able to get an appliance dolly with heavy loads over it no problem. We made sure to rachet and tie-down absolutely everything to prevent shifting. Zero losses. Everyone we dealt with at PODS was extremely professional. We were able to fit everything from a 1300sf condo in the pod with room to spare.
Phillip the delivery driver was on time, very personable and focused on doing the best job possible. The area around my residence is a little tight and he took time to look at every angle when delivering the POD, to ensure the best outcome. This is my second interaction with PODS and their drivers, and I highly recommend them. I hope to not move again any time soon, but if I did, I would not hesitate to use them again.