This transportation option worked well for the size and distance of my move, and the container (POD) was in good condition. My biggest issue was the customer service during drop off. First, I was told that I didn't need to be there at drop off and then the driver called to say I had to sign a document with permission to leave the pod on the street. Second, when ordering the pod, the online wizard had me precisely position the POD where it should be placed, and the driver did not have that image, just notes, and so I was left trying to describe where to put it, and where the opening should be, over the phone. Frustrating.

On time, worked fast but were very careful

They were very helpful in solving my transportation problem. I would have preferred to have single agent to contact with the whole process.

On time, driver always called me before moving the POD. None of my stuff got damaged during transport.

I have not moved the pods yet

James was on time, efficient, professional.

Very good, customer service very helpful, sometimes very busy! Would use again.

Angelo who delivered my POD prior to the unloading was excellent. He was very skilled and answered all questions. I was lucky to get him again when the POD was picked up yesterday.

Using PODS was a very positive experience. However, one caveat: if you're not sure about which container size to use, I would recommend going larger, since estimating cubic feet for what I was moving was confusing. Also, it may impact the cost of moving long distance, so you should ask them if there is additional cost depending on the size of the container. Otherwise, it was the easiest move I've ever made!

Excellent customer service, easy to use process and nothing damaged. Very satisfied with PODS. .

Pods states they can fit a 3 bedroom house into a 16 foot pod. slight understatement. Truthfully, you need a 20 footer or one-half Pods to get the job done.

Great way to move furniture.

They were timely and kind.

I can't get over how simple this process was! I can't imagine why anyone would use unreliable, sneaky moving companies (had a horrible experience with multiple ones where they show up, raise the price, and you have to get out so you're at their mercy- is this common practice?!?!) PODS was so convenient, on my timeline, inexpensive and the reps were so easy to talk to. I also discovered how flexible they can be when I needed a faster pickup of my empty container and I wasn't even home!

The transaction was smooth and very fast and efficient. The delivery driver was incredible. I cannot recommend him enough.

The coordinators were very helpful and delivery and pick up was prompt.

PODS was helpful and very organized. My one complaint would be with the design of the doors. It would be much better to have doors that open outward instead of the somewhat flimsy rolling overhead door. The rolling door kept getting caught on the ratchets we used to secure our belongings.

Again, efficient, professional and organized!

The pods arrived on time as scheduled but when we attempted to change the pick up date we had to call back 3 times because they somehow ended up not making the correct change. Instead we almost got 2 extra pods delivered, then the 2nd call changed the pick up date to a wrong date. On the 3rd call they seem to have the correct information. Hopefully since we are still using them and hope our instructions are finally understood.

On time and very professional

Pods worked out for me.

Wonderful service during a difficult moving situation with frequently changing dates and periods of storage. Pods were clean, great preservation of a large house's contents in 3 Pods (6 months to 3 months storage for individual pods) transportation over 1500 miles. This company has the best customer service we have ever had the pleasure of working with. Friendly, clear, helpful, efficient, always available to make changes, etc. Cannot get better! We will absolutely use their services again. PODS's broader services in advice, and in providing choices of local companies for the auxiliary services were very much appreciated

Move is not completed due to busy scheduling and routing.

So far, everything on time. Haven't received delivery yet. Customer service helpful with any changes I had to make. POD was clean. Yes, I would use again.

Good service and a convenient product

Can't speak to the delivery on the back end, but so far the initial delivery and pickup of full container has been painless.

We used 5 stare movers, beyond exceptional.

All of my interactions were both professional and friendly. When I had scheduling problems they worked with me to accommodate my changes. In particular, Jarrick went above and beyond to facilitate a major last minute need. I would definitely recommend them.

Great job, competitive rates. Would use them again.

PODS did a great job and kept me informed about delivery and pickup times. The drivers and customer service agents were courteous and helpful.

The pod delivery driver was great, told me what to expect and things to look out for. The pod was to small, the loaders were not able to get everything in. They did a good job loading but the pod was not big enough.

Professional, reliable, on-time! Across country move made EASY!

My PODs were delivered and picked up as scheduled.

Highly recommended. Would use them again. Driver brought us locks and and moving blankets. For the price you pay, a few locks and moving blankets make sense.

My first time using them. The experience has been great. Polite and knowledgeable staff, clean POD, good price all make me want to use them again in the future.

Had 2 Pods, one older with little tie down points, newer unit was much better.

PODS Moving & Storage have been extremely helpful on the phone. I am very confident that the PODS I rented will be well taken care of and will arrive at our new home in excellent shape.

So far, so good. POD delivered and picked up on time by guys who were careful and knew what they were doing. POD won't be delivered to destination for another 6 days so hope that everything on this end goes as smoothly as it did on the departing end.

Couldn’t have asked for a better company to make my move across the country. The scheduling was great. On time and everything arrived safely.

Pods arrived right on time. Easy scheduling and great service. I was not home when delivered and driver put PODD exactly where I requested it.

Professional. On-time. Very well informed.

Contents of the POD were delivered exactly as they left Florida, delivered 7 months later when we were ready to move back into our Condo in Maryland. We choose PODS because we rented our house in Florida and had to wait for our Condo to be ready.

Used Pods before and was very satisfied

That is the way to go if you don't know your timeline. Excellent to work with and schedule.

Tad bit expensive for the drop, but was delivered the day expected

Delivered unit on time and multiple communications (text, email, phone) before delivery and pick up.

so far so good. everything fit as they said it would

Ordered 2 of the 16x8 Pods, which was perfect for the furniture for my 4 bedroom home.