PODS® Reviews
We needed at least another half or smaller pod in addition to the two we did have. We were constrained by a very slow response from the homeowner in Olympia and needed lots of time to try and load one pod by ourselves. The truck driver was very considerate and called just before he arrived. The empty pod(s) pick-up was right on schedule.
While happy with Pods and the service I would believe it would have been less expensive and move would have been quicker if I had used a moving company. My move was 1,250 miles. I used 3 16 foot pods. Cost of Pods with cost of hiring helpers to load them, and packing materials (blankets, straps, etc) is going to be close to 10,000.00.
PODs were a great solution for us. We were packing up a small house after living there for 59 years. PODs allowed us to sort and pack over a period of several months, emptying the packed stuff as we progressed and leaving room to continue sorting the remainder. We used 2 16-foot PODs for an 1145 sq ft home. Then PODs transported them to our new home from IL to GA. We especially loved the flexibility in rescheduling PODs as our needs evolved.
Both Pods delivered and picked up right on schedule. We are packing 3 pods-two one weekend and one the next. Putting them in storage for a month. Then unloading them at new house next month. Over 3 weekends. PODS allowed more logical unloading and not leaving piles of boxes in house from moving it all in one day.
Communication with PODS is horrible. The concept is great, but the customer service needs a lot of work. I also think they are taking on too many customers because it seemed like they kept telling me that they couldn't do this or that because they were so busy. Again, great concept, but do something about your customer service and communication with customers.
Great service from beginning to end. The service agents we spoke with on the phone were helpful and able to make all necessary arrangements and answer questions that came up. The POD was delivered and picked-up as promised, on both ends, during the time frame that was set-up. We are pleased with the service and would use a POD container again in future. Recommended.