I rented a truck from budget which turned out wasn't conveniently located. When I turned up for the 16ft truck I'd ordered blankets but they said they don't have and never have them. The attitude at the desk was not customer friendly. I should have used U-Haul like I did the last time. The truck was tired, gutless with plenty of dings all over.

Truck was great, Service was a little lacksdasical, but polite and helpful.

I scheduled a 20-24 footer, but when I went to pick up the truck they did not have it, which was not that much of an issue, but they didn't call so I could make other arrangements. I ended up coming back for a second truck.

Rented two 24 ft trucks in excellent condition and easy process.about

They were friendly, professional, and affordable.

The 16' rental truck worked well for the size and distance of my move. Unfortunately, the truck was not in great shape and was difficult to drive on the highways. It had a good heater and working radio. Customer service during pickup was aloof, and upon drop off was acceptable. I chose Budget due to a discount code. I would use them again, but I would check the condition of the truck prior to paying/signing.

Budget went beyond the call of duty. Thank you Eric.

Asked for a 12 foot truck 10 days prior to a move, confirmed the move 3 days prior to a move, was informed that a 12 footer was not available, but would get a 16 footer for no additional charge. The 16 footer worked, but a bearing was defective, resulting in a disquieting thumping on the road. Also, the transmission was 'soft', and I was pleased to have returned the truck while still moving.

The truck was in great shape. The service was very good as well.

Budget truck rental in Colmar was excellent for a local move. The online booking was easy and exact. It was also the cheapest. The other company's who rent trucks were pricey and their available trucks were questionable for the day of my move. Budget is the only way to go.

Truck was available as promised

Had an issue with first truck but they got me another and gave me a price break.

Good except I resent being asked to sign document with out verifying that what I was signing was correct.

Truck was reliable and had no issues picking up or dropping off. Cab was comfortable and drive was easy. Would recommend again.

My truck was ready and the person I dealt with was very professional. I am happy I chose Budget.

They did not tell us to put Diesel Exhause Fluid. They told us not to worry about it. If we had known to put it in, then the check engine ligtht would not have come on in the mountains of Utah on our way to Idaho.

Excellent service! I would definitely use them again.

The truck was a bit dirty inside, but the customer service I received was excellent and the truck met all of my needs. For the price, you really can't beat it!

The guy who ran the Budget rental office was a little unfriendly in the morning but he was efficient and the truck worked out well.

No problems with the truck.

Truck was old and hard to drive

truck was fine, but not great

I called the local Budget location the morning of my move to see if I could pick up the reserved truck a little early and was told the truck was out of service. The local Budget couldn't do anything about it so I called corporate and they found me another truck 50 miles away.

Easy to pick up and return. The truck was packed to its limit and easily made the trip from NM to LA.

truck was an older model and had small wheels. the right side mirror required manual adjustment and was almost useless. the truck had to be put in a low gear on hills and was quite problematic on long climbs. I chose this company based on cost

The truck was old, but serviceable. Silly closing hours for a business that caters to people moving. Who is done by 3pm on a Saturday? We were doing an in town move of storage for my dad, not a living quarters.

Truck was fine. Smelled horribly like smoke and check engine light was one, but it was ready as scheduled and otherwise as expected.

I rented a 17 foot truck and had plenty of room for my things. I was pleasantly surprised on how good the truck was on gas.

the truck was low on power brakes was weak and it had a shake in the truck the driver side door didn't shut all the way and would rattle

it was fair, the truck was a gas guzzler and needed new windshield wipers. it was also very har to get in and out of the truck.

The size of the truck was more than enough space to meet our needs. The truck condition was dirty and we wiped the inside out. The customer service was good. We chose Budget for their prices and discount with AARP. We would use them again in the future

Overall good experience, cheapest option I could find

I would use Budget again. Very affordable.

Top right corner had been repaired but still leaked and ruined some of our family pictures.

rented a 26' truck for a one way rental. the first truck had a metal piece in the tire so we did not take it but the second truck was fine except for some cosmetic damage. The drop off at the destination point was painless and easy.

The truck leaked in the right upper corner although it had been fixed and damaged some of our pictures.

The truck I rented was just the right size--was in good condition. The customer service was excellent for both pick up and drop off. I chose this company because it was the most economical and if necessary, I would use them again.

THANK GOD for Debbie at the Platte City Storage and Rental... She was able to sort through a huge mess and get my move back on track!

Newer 26' bobtail no issues and p/u location agents were helpful.

Good, reliable truck made the trip easy and relaxed.

Good customer service. Truck did the job. No hassle. No worries..

The 24’ moving truck I rented from Budget was exactly the right size for my household move. I planned on making two, 4-mile trips between houses and the actual volume was about what I had estimated for a 3 bedroom house. The truck was in good condition despite the long gouge the previous renter had made along the passenger side of the truck, but the damage was well documented by Budget before I took possession. The main reason I chose Budget was because they rented trucks (non-commercial) that had lift gates. I was most surprised and happy to see that the vehicle also had an operational ramp that saved me hours of moving time because I only used the lift gate for my heavy items. The second reason I used this particular location was because of the proximity to my houses; only about 10 miles round-trip. I especially liked the thorough operational walkthrough that Budget gave me when I picked up the truck. They even went so far as to direct me to the nearest gas station that sold the special diesel fuel I would need upon return of the vehicle. The only problem encountered during pick-up and drop-off was the extremely long wait time for their antiquated computer system to locate and print out the contract and receipt, but I enjoyed talking with the employees while I waited for the computer to respond. Overall, I felt that Budget provided an excellent service and product and I would definitely use them again as well as recommend them to anyone who needs a moving truck!

The address and phone number on their web site was incorrect. I had to call the main number to find them. Then they didn't have the size truck that I RESERVED. The battery died causing us an hour delay, which I had to pay the moving labor for. Why don't you have a dedicated battery for the lift, or at least tell customers to start the truck once in a while to keep up the charge? When I returned the truck, the gas station attendant insisted I find parking on the street.

truck was available and ready, drop off was so easy and quick

It was fine. Would have preferred an air ride truck though.

Great job by everyone.

It was the best price out there!

They had the truck when I arrived. They received it when I returned it. All charges were as expected. I got a good AARP discount. I was able to drop the truck in Reno (from my Lake Tahoe end location - not too far. Better than driving it back to the Bay Area!