They gave me a beat up truck even though there were three practically new ones. Then they tried to charge me for not filling the tank even though it was up to the neck.

Budget did not have truck reserved a month early available. Customer service was extremely poor - getting someone who spoke English was even harder.

Truck needed swept out but was in good shape.

Excellent truck. We had no problems with the company, and will definitely order their truck again for our next move.

good costumer services.

The office where we picked up the truck were very friendly and helpful and had our truck ready to go when we arrived. He was very thorough with instructions about operating the vehicle. The truck and moving pads we rented were clean. The staff we dropped our truck off at were also very friendly and quickly checked our to truck. I would use Budget Rental again.

Very good. Made sure I had a truck on time and insurance and full tank of gas and good tires.

The car dolly was approved for my car online. The rep, also verified in person it would work. Upon driving my car on the dolly, my bumper was almost torn off. I have a claim pending. In the defense of the rental place, they did work ot to get an auto transport ready, as I was leaving that night.

Very nice person set me up on the front end. These trucks are not for the faint of heart. Also they are gas guzzlers. However, it all went well. The drop off was a bit problematic due to the location, times open, and such, but so far (I have not gotten a final bill) it seems ok. Budget was a much lower cost than UHaul and having just done a UHaul trip last year, I could see no reason to choose paying more.

Great vehicle. Comfortable and spacious

Great vehicle. Comfortable and spacious

Great experience and would use them again!

They should clean up their listings on the internet and in their system. I was given two locations which I drove to that were no longer in business. Customer service was inept. Providing misinformation and kept me waiting forever. I have never had a problem finding a UHaul location to take a truck back to.

Ended up choosing this truck because of the lowest price.

I rented a truck from budget which turned out wasn't conveniently located. When I turned up for the 16ft truck I'd ordered blankets but they said they don't have and never have them. The attitude at the desk was not customer friendly. I should have used U-Haul like I did the last time. The truck was tired, gutless with plenty of dings all over.

Truck was great, Service was a little lacksdasical, but polite and helpful.

I scheduled a 20-24 footer, but when I went to pick up the truck they did not have it, which was not that much of an issue, but they didn't call so I could make other arrangements. I ended up coming back for a second truck.

Rented two 24 ft trucks in excellent condition and easy process.about

They were friendly, professional, and affordable.

The 16' rental truck worked well for the size and distance of my move. Unfortunately, the truck was not in great shape and was difficult to drive on the highways. It had a good heater and working radio. Customer service during pickup was aloof, and upon drop off was acceptable. I chose Budget due to a discount code. I would use them again, but I would check the condition of the truck prior to paying/signing.

Budget went beyond the call of duty. Thank you Eric.

Asked for a 12 foot truck 10 days prior to a move, confirmed the move 3 days prior to a move, was informed that a 12 footer was not available, but would get a 16 footer for no additional charge. The 16 footer worked, but a bearing was defective, resulting in a disquieting thumping on the road. Also, the transmission was 'soft', and I was pleased to have returned the truck while still moving.

The truck was in great shape. The service was very good as well.

Budget truck rental in Colmar was excellent for a local move. The online booking was easy and exact. It was also the cheapest. The other company's who rent trucks were pricey and their available trucks were questionable for the day of my move. Budget is the only way to go.

Truck was available as promised

Had an issue with first truck but they got me another and gave me a price break.

Good except I resent being asked to sign document with out verifying that what I was signing was correct.

Truck was reliable and had no issues picking up or dropping off. Cab was comfortable and drive was easy. Would recommend again.

My truck was ready and the person I dealt with was very professional. I am happy I chose Budget.

They did not tell us to put Diesel Exhause Fluid. They told us not to worry about it. If we had known to put it in, then the check engine ligtht would not have come on in the mountains of Utah on our way to Idaho.

Excellent service! I would definitely use them again.

The truck was a bit dirty inside, but the customer service I received was excellent and the truck met all of my needs. For the price, you really can't beat it!

The guy who ran the Budget rental office was a little unfriendly in the morning but he was efficient and the truck worked out well.

No problems with the truck.

Truck was old and hard to drive

truck was fine, but not great

I called the local Budget location the morning of my move to see if I could pick up the reserved truck a little early and was told the truck was out of service. The local Budget couldn't do anything about it so I called corporate and they found me another truck 50 miles away.

Easy to pick up and return. The truck was packed to its limit and easily made the trip from NM to LA.

truck was an older model and had small wheels. the right side mirror required manual adjustment and was almost useless. the truck had to be put in a low gear on hills and was quite problematic on long climbs. I chose this company based on cost

The truck was old, but serviceable. Silly closing hours for a business that caters to people moving. Who is done by 3pm on a Saturday? We were doing an in town move of storage for my dad, not a living quarters.

Truck was fine. Smelled horribly like smoke and check engine light was one, but it was ready as scheduled and otherwise as expected.

I rented a 17 foot truck and had plenty of room for my things. I was pleasantly surprised on how good the truck was on gas.

the truck was low on power brakes was weak and it had a shake in the truck the driver side door didn't shut all the way and would rattle

it was fair, the truck was a gas guzzler and needed new windshield wipers. it was also very har to get in and out of the truck.

The size of the truck was more than enough space to meet our needs. The truck condition was dirty and we wiped the inside out. The customer service was good. We chose Budget for their prices and discount with AARP. We would use them again in the future

Overall good experience, cheapest option I could find

I would use Budget again. Very affordable.

Top right corner had been repaired but still leaked and ruined some of our family pictures.