rented a 26' truck for a one way rental. the first truck had a metal piece in the tire so we did not take it but the second truck was fine except for some cosmetic damage. The drop off at the destination point was painless and easy.

The truck leaked in the right upper corner although it had been fixed and damaged some of our pictures.

The truck I rented was just the right size--was in good condition. The customer service was excellent for both pick up and drop off. I chose this company because it was the most economical and if necessary, I would use them again.

THANK GOD for Debbie at the Platte City Storage and Rental... She was able to sort through a huge mess and get my move back on track!

Newer 26' bobtail no issues and p/u location agents were helpful.

Good, reliable truck made the trip easy and relaxed.

Good customer service. Truck did the job. No hassle. No worries..

The 24’ moving truck I rented from Budget was exactly the right size for my household move. I planned on making two, 4-mile trips between houses and the actual volume was about what I had estimated for a 3 bedroom house. The truck was in good condition despite the long gouge the previous renter had made along the passenger side of the truck, but the damage was well documented by Budget before I took possession. The main reason I chose Budget was because they rented trucks (non-commercial) that had lift gates. I was most surprised and happy to see that the vehicle also had an operational ramp that saved me hours of moving time because I only used the lift gate for my heavy items. The second reason I used this particular location was because of the proximity to my houses; only about 10 miles round-trip. I especially liked the thorough operational walkthrough that Budget gave me when I picked up the truck. They even went so far as to direct me to the nearest gas station that sold the special diesel fuel I would need upon return of the vehicle. The only problem encountered during pick-up and drop-off was the extremely long wait time for their antiquated computer system to locate and print out the contract and receipt, but I enjoyed talking with the employees while I waited for the computer to respond. Overall, I felt that Budget provided an excellent service and product and I would definitely use them again as well as recommend them to anyone who needs a moving truck!

The address and phone number on their web site was incorrect. I had to call the main number to find them. Then they didn't have the size truck that I RESERVED. The battery died causing us an hour delay, which I had to pay the moving labor for. Why don't you have a dedicated battery for the lift, or at least tell customers to start the truck once in a while to keep up the charge? When I returned the truck, the gas station attendant insisted I find parking on the street.

truck was available and ready, drop off was so easy and quick

It was fine. Would have preferred an air ride truck though.

Great job by everyone.

It was the best price out there!

They had the truck when I arrived. They received it when I returned it. All charges were as expected. I got a good AARP discount. I was able to drop the truck in Reno (from my Lake Tahoe end location - not too far. Better than driving it back to the Bay Area!

Budget Rental in Arlington, VA (10th Street) has miserable employees and terrible trucks, but cheap and local.

No one was at the return center at Big Apple Truck Rental. We were there at 11:30 and no one answered the phone and the office was locked up.

I would recommend price was good.

Their hours weren't that great. It took over 30 minutes to get the vehicle. The vehicles breaks were constantly making noises.

Equipment was in good shape. One thing I would grade them down on, they advertise one price on-line, but when you get there to rent there are a whole bunch of add on's which makes them not so competitive. I think the price of a dolly add on was way out of line. Cost online quoted $60.31, by the time they finished, the cost was $155.00 So, very misleading. Also dolly was 17.95 which should be around $10.00. So, beware, what they tell you online is not the real cost! Moved approx. 15 miles

Truck was ready and in good working order. Only paid $39. for the day plus $.60 per miles for the largest truck available. Location was only about 2 miles from my home....very convenient. Attendant at location was very professional and courteous. Would certainly use them again.

No problems. Cheaper than the other companies I saw. Had to wait a little while when picking the truck up but it was also a Sunday afternoon so I was just glad they were open at all (most locations were not).

opportunistic. they take advantage of Student moving weeks and mark up their rental by 40%.

Excellent service and very accommodating. No equipment issues.

Budget is a really good Company to deal with any of your moving needs and the trucks are kept mechanically maintained and clean. We highly recommend them for your moving needs. Their prices are fair and reasonable. They also take discounts from different companies.

Truck hadn't been cleaned but not bad. They didn't provide the moving blankets I asked for. All else was ok

very friendly , truck in good condition, will use them again

it is a truck rental

will review once finished if option is available

The truck was clean, ran well and was full of gas.

the truck was ready to pick up, instructions were clear, and drop off was easy.

I was supposed to take the truck back on Saturday after a 24 hour rental, but the office was closed. I was told to hold on to the truck until Monday, and I said I did not want to be charged for the extra days. They assured me that I would not be charged extra. I brought the truck back Monday at 8am as instructed (had to take time off of work) and then I was charged $207 for 3 days. The rental site could not make an adjustment so I had to call the main office. I was given an adjustment which took 7-10 business days to reflect on my account.

It was a local rental. I don't know how they make money it was so cheap. Way to go Budget!

Trucks are filthy on the inside and mechanically in a state of disrepair

They were waiting for my arrival and had everything ready to go. I rented a truck size a bit too large for my goods, but better too big than too small. (I'm not a visual person when it comes to estimations.) Budget was about 2/3 the cost of renting from U-Haul and their trucks are really nice. I'd certainly use them again.

Rented the 26' Ford diesel a couple of times before. Great truck. Well maintained. Even through the Rocky Mountains fully loaded, still averaged 9.6 MPG.

Fourth time renting from Budget ... best value out there. The 26 foot Ford diesel packed as full as it could be packed, pulling a 5,000 pound car and trailer (total weight at the weigh station was 28,744) still averaged 9.6 MPG through the Montana, Wyoming and Colorado mountains.

The Sexton Auto Sales location for Budget was an awful experience. The staff were whining about how they had 6 people in to rent Budget trucks, even though this is their job. The office was small, grimy, with a dog sleeping on the couch (I like dogs, but some people may be allergic and it is simply not professional). There were ashtrays on all the desks filled with butts, and the staff in general were rude, with rough language and behavior. They also forgot to include the furniture pads and dolly I paid for.

Easy to schedule an exact pickup time and date (it helps that it was a mid-month move). Very easy drop off. Equipment was as advertised - moving blankets were of decent size and quality to cover average size bureau and dining chairs. Would do it again.

Very good experience

They did not have the truck available when I arrived to pick it up. They also charged me twice for rental and I am still waiting for my account to be refunded the additional $231.98

It was easy to pick up the truck and drop it off. We appreciated that the cost of the rental included unlimited miles since we moved from Illinois to Florida.

Quick, easy and affordable. Drove their 16' truck 1,000 miles from Florida to Illinois without a problem. Great running truck!

I can only speak on behalf of the pick up experience so far as I have not yet driven the NC -> NJ move but so far so good. They had a good rate and I just felt like their facilities were more professional than Uhaul.

Didn't hold the correct truck for me, asked for a 24 foot, got 16 foot.

I secured my truck with a credit card; however they ended up charging my brother's card when he had to use it as a security deposit!

When I needed to extend the time for the truck use, I could not get anyone to answer their phone. In the end, they just charged me the full amount of $150. I think their customer service need to be improved

Used the online truck estimator to pick a size and pretty well filled it up. Picking up was fine, but I wish I had more options when returning.

Everything was smooth from pick up to drop off