You get what you pay for. The truck did not have adjustable mirrors and the radio did not work, BUT it had the best price and I listened to my phone the entire way.

Truck steering was sloppy. Steering wheel way off center. Could not see mph. Daytime headlight burned out during first leg of trip. Otherwise OK.Max mpg was 8 for loaded 16 foot truck.

Easy pickup and drop off.

Booked online the 12 footer because I didn't have that much to move, finding out they had no 12 footers calling the 16 footer an (upgrade) which was more of a downgrade, seeing as how they drink more fuel and are a hassle to drive, making me fill the tank up before returning it or pay $30 for not doing so. They acted as if the 16 footer not being charged for it was a blessing, but honestly, If I had enough stuff to need the 16 footer, then fine, but when you don't, how is it then an upgrade considering fuel purchase and annoyance, because as anyone knows who has had to drive these things, they don't drive pleasantly loaded or empty.

Worst experience ever in customer service. Had to wait 4 hours for truck even though I had a confirmed reservation. Employees could care less and said "these things happen" when I said I have movers scheduled to be at my place and now I would be losing money. Trailer lights went out shortly after I picked it up and they forget the hand truck and moving lads that I ordered and paid for.

Arrived to pick up a 12 footer and no trucks were available even though we had a reservation. After an hour and a half a person returned a 16 foot truck so I took that one.. got the truck home and had to clean the interior. Windows and the interior were filthy. Truck ran ok considering it had 138000 miles on it. Was concerned with that much mileage. Employee in fort Myers where I picked up the truck was very nice and apologized for the inconvenience. Engine light was on. He said don't worry it's only time to change the oil. Other than the counter person I think the same as other rental companies, they suck

While it was a new truck, it did not have a cd player and guzzled gas.

Computers were down when renting - unpleasant but what could you do situation. Staff very good.

Over charged, I rented for one day with option for a second. I returned the truck after 18 hours and was charged for two days. The truck was old, unclean, poor operating condition.

Changed my reservation location at 4:30 pm the day before my reservation even though I reserved more than sixty days in advance. Customer service was as rude as you can get without cussing. When reserving the truck my return location that I selected online was not available. Another very large inconvenience.

Very pleased with both firms - the one at our origination and the one at our destination. Truck and car caddy were good.

The manager was very pleasant and thorough. Great service all around! I would definitely use Budget Truck Rental again.

Truck was in great condition, zero problems, will use them again.

I picked up at the same place as my storage units were. This made the process much quicker and easier.

We rented the 24 ft truck to move my daughter and grandsons. Kristy at Budget was awesome. They were extremely helpful when we couldnt park at our hotel. They made a stressful situation so much better. I would use them again in a heart beat!

Truck was not available at the place we reserved yet reservation was confirmed. Had to drive 20 miles away in rush traffic for another truck which set us back in packing and getting out on time!

I reserved a truck in Beaverton, OR. Received email confirmation but the truck was not available on day of move and no one bothered to call me. If I hadn't called earlier in the day to confirm, I would have been screwed! I had to drive all the way to Portland during rush traffic to get a truck and hassle traffic all the way back. This set me back hours from packing which delayed my move.

The truck was fine. The car dolly we rented failed which put us into a dangerous position.

BUDGET WAS FINE. MUCH LESS EXPENSIVE THAN U-HALL. THE TRUCK, 16 FT., RAN FINE FROM BLAINE, MN TO ST. LOUIS.

This was a great rental truck. Got about 10 miles to the gallon, guess that is standard. The cab is a bit smaller than a uHaul, but the 'deck', the part that holds your goods is much larger, I discovered. uHaul advertises their trucks based on the total length, i.e., if the truck has an 'attic', the length includes that - very misleading. And the cab was large enough to hold my 36 inch puppy crate and my two cats and me along with our overnight stuff. The pickup guy was a bit grumpy, but that was Bob. The drop off lady was cheery. I chose Budget because of the AARP discount AND the $10/day insurance available on pickup. This is the best deal I've found for those that qualify for AARP. This is my second Budget move and I would certainly use them again (but I don't plan to move, ever!).

16' truck worked out perfectly for my move. I chose Budget for their price, location and availability (I was able to pick up the truck on a Sunday). Truck was clean and booking, pick up and drop off was easy enough. For local moves, I wish the company had drop off and pick up service; meaning they would bring the vehicle to me and come get it when I'm finished. Luckily, Uber worked out well for getting me to the Budget rental office and taking me home again after I dropped off the rental.

Secone time I have used them - rates are great

The truck itself was fine, but it was infested with ants. I don't have to tell you that it really sucks to drive a vehicle when you have ants literally crawling all over you.

After reading a bunch of bad reviews about people renting a truck and then showing up and there's no truck for them, I decided to take a chance and use Budget anyway. Big mistake! Just to be safe, I confirmed the day before that they had my reservation and a truck for me, I showed up and guess what? No truck! They didn't bother to contact me to let me know the truck was broken. I was told to call the 800 number and they would find an available truck for me. When I called them, they said it could take up to 2 hours for them to get back to me. I had movers coming in minutes and had no truck for them to pack. Ended up calling Uhaul who saved the day, and had a truck available for me. Don't bother with Budget, just call Uhaul.

We reserved a truck thee weeks in advance, called the day before to confirm and were told the day we were to pick up the truck - THEY DIDN'T HAVE ONE. We had movers scheduled and had to scramble for another truck from another company! WE will NEVER use them again.

I used a 12 foot moving truck for a full living room set, a queen sized bed, night stand, mattress set, and all my boxes. The space was more than sufficient. It was raining outside AND THE CAB LEAKED INSIDE....so after driving 5 hours in the rain, needless to say we were soaked. I used them for the unlimited mileage one way but I will not use them again.

Budget was very easy to work with. I rented a 17' ft truck. I had no problems with the truck, pick-up, or drop-off. Good experience.

I rented a 17' truck from Budget for a large 2 bedroom apartment move. Everything fit in the truck (with not much room to spare).

The budget guy called me when I was on my way to pick up the truck and said he has no truck to give me!!

Truck was substandard and at times unable to keep up with surrounding traffic. Top Speed was 77.5 as it was governed. The so called "quiet cab" was anything but. Driving through a rain storm and the door started to leak and continued throughout. I booked the truck for the prerequisite 6 days for a one-way trip and added the extra day in case. I prepaid for the rental and I did not need the extra day and when I called for a refund they refused to credit the single day amount.

Cheap and easy reservation, pickup, and drop off. One of the easier parts of moving. I would highly recommend them!

I think it was the first time using this company and was a pleasant experience. Everything was clean and ready to go. I would use them again if needed to.

Budget was not a great choice for moving. The rental process was annoying and difficult. The truck was filthy (garbage all over, sticky) when we received it. The cab leaked in the rain.

Came in beyond hours to accommodate my pick up. Awesome!Drop off very easy.

The unlimited mileage was fine, but the limited number of days to load and unload the truck was less than required. a 4-day deal would have been better.

John and his Helpers was Excellent, I will be calling on them in Oct 2017.

truck in good condition, furniture pads great

On the plus side, the truck was available on short notice. However, the alignment was out very bad and I was using the truck to move from California to Georgia and that is a long trip to make with the alignment off. The cab of the truck was extremely load to the point of having to yell so the person in there with you could hear you. Also, the back of the truck leaked which caused damage to some of my belongings. It was nothing that the company that loaded it did. The truck just has gaps in the metal that let rain come in and soak some things including electronics. I doubt I will use Budget again.

The truck with lift gate was helpful in loading the hutch during the move.

Great 26ft truck! I just do not like the $10 after hours drop off, when they do not have business hours outside of someone's normal work hours. 9-5 on M-F doesn't work when most people's work day is 9-5.

The truck ran well and the furniture pads worked out well, but when I arrived Saturday morning there was no one at the office. The woman that ran the place was 10 minutes late and then told me that they didn't have a reservation for me (believe me, I triple checked my date, time and location before booking so I knew I had a truck rented that day). I dropped the truck off on Sunday when the office was closed and it really was not clear what should be done with the truck (where to park, etc.) Also, the key box said that I should have been given an envelope to report the mileage - I was not. I'm happy I got a truck and it worked, but the customer service left a little to be desired.

all went off without a hitch!

Decent equipment, some issues with the tow dolly for the car, but otherwise smooth sailing.

Got the job done. I got a discount on Budget through setting up a change of address with USPS (recommended--they give you lots of great discount coupons!). The truck was in good shape, handled reasonably well, and got me where I wanted.

Everything was as expected.

Used them before and there trucks have been reliable and clean. Agent was great to work with. Several options available. Would use again and they are very convenient to both houses

Very satisfied with Budget. It was more affordable than some of the competitors and the whole effort went very smoothly.

The truck was clean, operated well, and the price was fair. Also, their location was near to my house (in comparison to a competitor would booked my order close to my house but then at the last minute moved it to a location 1+ hours away). Budget rescued me! Thanks!!!