Budget® Reviews

Suzanne R

Pensacola, FL
Wrote a review on 7/3/2015
Budget Truck Review
(3 out of 5 rating)

The trailer was an issue. I ended up driving the car rather than put it on the rented trailer. The people at the Budget rental office in Orlando were extremely helpful.

Distance: 800 mi
Cost: $600
Per. Mile: $0.75
SqFt. Moved: 800

Gary E

Winston Salem, NC
Wrote a review on 7/2/2015
Budget Truck Review
(1 out of 5 rating)

I had a 24 ft. truck reserved for several weeks. Showed up the morning of our move and there was no 24 ft. truck. I had to use a smaller truck and my wife and I at 61 years old and 56 years old and diabetic had to load a second time and make a second trip. Don't use Budget!!!!!

Distance: 25 mi
Cost: $150
Per. Mile: $6.00
SqFt. Moved: 1,500

David L

Fair Lawn, NJ
Wrote a review on 6/30/2015
Budget Truck Review
(4 out of 5 rating)

Truck was nice and almost brand new. No issues until after we offloaded and the starter went. They came and towed it the next day. Besides a long roadside assistance call wait it was a good experience. They are also one of a few company's that allows a larger car to be towed.

Distance: 1,400 mi
Cost: $2,700
Per. Mile: $1.93
SqFt. Moved: 1,800

Joe L

Bradenton, FL
Wrote a review on 6/27/2015
Budget Truck Review
(2 out of 5 rating)

That truck was beat up, and the alignment was so bad that I had the steering wheel pointed to 2:00. Also, I cut my hand on the window, as the roller didn't have a handle. Still, it got the job done.

Distance: 50 mi
Cost: $100
Per. Mile: $2.00
SqFt. Moved:

Andrew L

Jackson Heights, NY
Wrote a review on 6/27/2015
Budget Truck Review
(2 out of 5 rating)

There was confusion over if the truck would be covered by our insurance and we received the 'hard sell' for their own cover which we eventually accepted due to the confusion. The truck's engine light came on after 500 miles and after a call to budget was told to wait for assistance. The worker on the phone was very rude when we could not immediately tell her the mile marker where we had stopped. She also let us wait an hour and call multiple times before another employee at the call center advised us no help was coming - or indeed would ever come! He then told us it was 'probably fine' to continue anyway. I would never rent from budget again, the stress of using them really made the move a lot harder than it had to be and led to significant delays in our trip.

Distance: 1,000 mi
Cost: $950
Per. Mile: $0.95
SqFt. Moved:

Alysia M

Westville, NJ
Wrote a review on 6/27/2015
Budget Truck Review
(5 out of 5 rating)

The guy I use for my moves is in Deptford NJ and always offers me a good price, great customer service, and throws in little extras for free (this time packing mats and a dolly) Ive been using him for 8 years and would never use anyone else!

Distance: 40 mi
Cost: $60.00
Per. Mile: $1.50
SqFt. Moved: 1,000

Sam P

Peoria, IL
Wrote a review on 6/22/2015
Budget Truck Review
(4 out of 5 rating)

Decent truck although a little pricy.

Distance: 185 mi
Cost: $250
Per. Mile: $1.35
SqFt. Moved:

William (Bill) M

Ocala, FL
Wrote a review on 6/22/2015
Budget Truck Review
(4 out of 5 rating)

THE PROVIDER DID NOT EXPLAIN THE D.E.F. FUEL TANK WHICH ALMOST EMPTIED ON OUR TRIP. ON A SUNDAY WE CALLED ROAD SIDE SERVICE TO CONFIRM IF WE NEEDED TO FILL THIS TANK AS WELL AS OUR DIESEL FUEL. IT WOULD HAVE BEEN PAINFUL TO HAVE BEEN STUCK ON THE SIDE OF THE ROAD WITH A HUGE TRUCK OF FURNITURE TO SWITCH INTO ANOTHER TRUCK SHOULD WE HAVE DONE DAMAGE TO THE TRUCK BECAUSE WE HAD NOT BEEN PROACTIVE TO ASK ABOUT THAT FUEL TANK GAUGE.

Distance: 1,250 mi
Cost: $550
Per. Mile: $0.44
SqFt. Moved: 2,200

Debbie S

Saint Simons Island, GA
Wrote a review on 6/21/2015
Budget Truck Review
(3 out of 5 rating)

I drove the truck and the passenger mirror was loose and was not helpful. The passenger side tail light was out.

Distance: 350 mi
Cost:
Per. Mile:
SqFt. Moved: 1,700

Patrick B

Chicago, IL
Wrote a review on 6/15/2015
Budget Truck Review
(2 out of 5 rating)

Paid to have the truck for 4 days and was told I would be reimbursed for days I didn't use the truck if I returned it sooner... the day after I rented I was called by the drop-off location asking if I could drop the truck off early/asap... I agreed and took it back on the second day. When I got there the guy thanked me for bringing it in early and said it was scheduled to be rented by someone the next morning. I asked about being reimbursed and they looked at me like I was crazy... I said I had been told I would be reimbursed for days not used and also highlighted the fact that I paid to have to truck for 2 more days and that someone else was going to be paying to have the truck the next day, so they were being paid twice for the use of the truck. The employee became loud, rude and told me to leave. I talked to him for a few more minutes and calmed him down, but left having paid full price even though I turned it in 2 days early, per their request.

Distance: 900 mi
Cost: $460
Per. Mile: $0.51
SqFt. Moved: 1,200

Charles H

Vancouver, WA
Wrote a review on 6/14/2015
Budget Truck Review
(4 out of 5 rating)

I didn't know the company had moved to a new location, so I had to call to get new address. They give me some free miles for the inconvenience. Very nice of them.

Distance: 15 mi
Cost: $64.00
Per. Mile: $4.27
SqFt. Moved: 1,200

carl s

Old Hickory, TN
Wrote a review on 6/13/2015
Budget Truck Review
(4 out of 5 rating)

Truck only had 9000 miles on it so it drove and handled well. Seat was comfortable, but absolutely no amenities. No power locks, windows, etc. Pickup and turn in were easy.

Distance: 2,000 mi
Cost: $1,000
Per. Mile: $0.50
SqFt. Moved: 1,800

Thomas B

Newark, DE
Wrote a review on 6/11/2015
Budget Truck Review
(5 out of 5 rating)

Great price, excellent vehicle and easy pickup and drop off.

Distance: 333 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Blake S

Arlington, VA
Wrote a review on 6/8/2015
Budget Truck Review
(2 out of 5 rating)

Reserved a 16' truck a month in advance, but they only had 12' trucks when I went to pick up the truck. They gave 25 free miles after I complained to them, but they still charged the 16' truck rate and it was very inconvenient since we had to make an extra stops because of the smaller truck.

Distance: 5 mi
Cost: $60.00
Per. Mile: $12.00
SqFt. Moved: 800

Dan G

Hartland, WI
Wrote a review on 6/5/2015
Budget Truck Review
(4 out of 5 rating)

Nothing special here. Just a regular moving truck. It didn't break and my truck was ready.

Distance: 15 mi
Cost: $190
Per. Mile: $12.67
SqFt. Moved: 1,200

Michael C

Pueblo, CO
Wrote a review on 6/4/2015
Budget Truck Review
(5 out of 5 rating)

They gave us the best price for the size of truck we rented.

Distance: 800 mi
Cost: $1,100
Per. Mile: $1.38
SqFt. Moved: 1,500

Jessica R

Culpeper, VA
Wrote a review on 6/4/2015
Budget Truck Review
(4 out of 5 rating)

Everything was perfect except the truck was promised at 8. It was Monday so they were checking trucks in and had it ready 20 minutes after we arrived.

Distance: 400 mi
Cost: $300
Per. Mile: $0.75
SqFt. Moved: 2,000

Victor C

Orlando, FL
Wrote a review on 6/3/2015
Budget Truck Review
(5 out of 5 rating)

Picked up truck in Greenpoint Brooklyn, the owner drove me to my house to retrieve the correct credit card. In Orlando, dropped off the truck and quickly rented a car at same location.

Distance: 1,086 mi
Cost: $1,800
Per. Mile: $1.66
SqFt. Moved: 800

Sonja B

Rock Hill, SC
Wrote a review on 6/2/2015
Budget Truck Review
(5 out of 5 rating)

Quick and thorough. Very professional.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Jasmine P

Rockville, MD
Wrote a review on 5/31/2015
Budget Truck Review
(1 out of 5 rating)

The truck broke down within the first hour and took 4 hours to repair. Delayed entire process. Nightmare move!

Distance: 10 mi
Cost: $70.00
Per. Mile: $7.00
SqFt. Moved: 1,500

Kathleen G

Alton, NH
Wrote a review on 5/23/2015
Budget Truck Review
(5 out of 5 rating)

This company very easy to work with and very knowledgeable. A little over $300 from NH to NY for 3 days. Truck was in great condition and easy to drive. One way trip with plenty of locations near by to drop off rental truck! I would use them again!! Thanks Kathleen Gilligan Miller Place NY.

Distance: 220 mi
Cost: $340
Per. Mile: $1.55
SqFt. Moved: 4,000

Patrick C

Las Vegas, NV
Wrote a review on 5/22/2015
Budget Truck Review
(5 out of 5 rating)

Great job! Would highly recommend.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Dino R

Orlando, FL
Wrote a review on 5/20/2015
Budget Truck Review
(2 out of 5 rating)

Booked an 10-foot truck online ended up with a 24-foot diesel truck (which actually worked out for the best in the long run). However, the truck cabin was infested with roaches.

Distance: 18 mi
Cost: $70.00
Per. Mile: $3.89
SqFt. Moved:

Julia D

Orlando, FL
Wrote a review on 5/17/2015
Budget Truck Review
(3 out of 5 rating)

Truck had a leak in the roof and had to be dealt with in a rainstorm. The engine really shook and had no acceleration. I have used Budget in the past and was happy. I found this very unusual.

Distance: 120 mi
Cost:
Per. Mile:
SqFt. Moved:

Richard U

Tustin, CA
Wrote a review on 5/11/2015
Budget Truck Review
(4 out of 5 rating)

Everything went well and the rental agent was very flexible with me.

Distance: 5 mi
Cost: $45.00
Per. Mile: $9.00
SqFt. Moved: 700

Gregory P

Hickory, NC
Wrote a review on 5/11/2015
Budget Truck Review
(5 out of 5 rating)

Wonderful people to deal with.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Gregory P

Tampa, FL
Wrote a review on 5/11/2015
Budget Truck Review
(5 out of 5 rating)

I had a great experience with Budget truck rental.

Distance: 720 mi
Cost: $678
Per. Mile: $0.94
SqFt. Moved: 1,000

Sheila S

Austin, TX
Wrote a review on 5/3/2015
Budget Truck Review
(1 out of 5 rating)

Called and threatened to have truck towed from private property with granted permission to park until unloaded. Charged for insufficient fuel level at return because diesel was not to top of fuel neck....really??? I will never rent anything from Budget

Distance: 150 mi
Cost: $500
Per. Mile: $3.33
SqFt. Moved: 1,300

Tim L

Glen Allen, VA
Wrote a review on 4/25/2015
Budget Truck Review
(4 out of 5 rating)

Everything was great. Only complaint was I had to wait an hour to drop off the truck and complete the transaction. But that's the way it goes sometimes.

Distance: 30 mi
Cost: $275
Per. Mile: $9.17
SqFt. Moved: 800

Randall C

Washingtonville, OH
Wrote a review on 4/25/2015
Budget Truck Review
(4 out of 5 rating)

Think the tank refill charge of $30 is a whole lot high but not so much I wouldn't rent them again. The truck was clean and steady and had no trouble with the 24' monster I used for my 600 mile move

Distance: 600 mi
Cost:
Per. Mile:
SqFt. Moved:

Alwin M

Laguna Niguel, CA
Wrote a review on 4/21/2015
Budget Truck Review
(5 out of 5 rating)

good deal on the corporate web site.

Distance: 10 mi
Cost: $200
Per. Mile: $20.00
SqFt. Moved: 1,700

Randy C

Pepperell, MA
Wrote a review on 4/20/2015
Budget Truck Review
(4 out of 5 rating)

They let me rent a truck that ended up being overloaded and I got stopped at a weight station. Good thing I was almost at my destination or they would have sent me back to unload some weight.

Distance: 550 mi
Cost: $700
Per. Mile: $1.27
SqFt. Moved:

Hunter C

Midlothian, VA
Wrote a review on 4/20/2015
Budget Truck Review
(5 out of 5 rating)

They gave me the best rate in helping me move my parent's house from Midlothian, VA to Raleigh, NC.

Distance: 325 mi
Cost: $195
Per. Mile: $0.60
SqFt. Moved: 650

Josh M

Martinsburg, WV
Wrote a review on 4/13/2015
Budget Truck Review
(5 out of 5 rating)

Truck was clean and in great condition.

Distance: 12 mi
Cost: $75.00
Per. Mile: $6.25
SqFt. Moved: 2,200

Mike M

Fair Oaks, CA
Wrote a review on 4/12/2015
Budget Truck Review
(2 out of 5 rating)

not too bad, nothing wrong with truck, but no ramp, only a lift gate, very annoying.

Distance: 30 mi
Cost: $100
Per. Mile: $3.33
SqFt. Moved:

Erica M

Chicago, IL
Wrote a review on 4/10/2015
Budget Truck Review
(4 out of 5 rating)

I've used Budget before and never have issues with them. They are cheaper than Uhaul and I highly recommend Budget over any other truck rental company.

Distance: 900 mi
Cost: $613
Per. Mile: $0.68
SqFt. Moved:

Wenona M

Aliso Viejo, CA
Wrote a review on 4/8/2015
Budget Truck Review
(1 out of 5 rating)

The rusty broke back trailor had a flat 50 miles into my 1200 mile move. It took 3 hours for roadside assistance. We also had a transmission problem along the way. In total spent 6 hours wasting rime trying to solve truck/trailer problems. Also go the run around from customer service and the reservation desk. Never again!

Distance: 1,200 mi
Cost: $650
Per. Mile: $0.54
SqFt. Moved: 1,050

Michelle B

Inman, SC
Wrote a review on 4/7/2015
Budget Truck Review
(4 out of 5 rating)

As expected. I always use Budget for the price. Truck was in decent shape and trailer too. Would recommend that they fully explain how the towing package works (loading the car, unloading, attach/un-attach, just leave the car in park to pull).

Distance: 1,000 mi
Cost: $450
Per. Mile: $0.45
SqFt. Moved: 2,100

Liz M

Lagrange, GA
Wrote a review on 4/4/2015
Budget Truck Review
(5 out of 5 rating)

Clean truck with easy ramp & plenty of clamps.

Distance: 100 mi
Cost: $300
Per. Mile: $3.00
SqFt. Moved: 1,200

Ann D

North Port, FL
Wrote a review on 4/4/2015
Budget Truck Review
(5 out of 5 rating)

I would use them again!!!

Distance: 2,300 mi
Cost: $1,800
Per. Mile: $0.78
SqFt. Moved:

Michael I

Augusta, GA
Wrote a review on 3/29/2015
Budget Truck Review
(3 out of 5 rating)

Truck had a bit too much wear and tear for a 300 mile drive but it lasted. parts of trim were missing and the cab was noisy from lose seals.

Distance: 308 mi
Cost: $512
Per. Mile: $1.66
SqFt. Moved:

Bill F

Fairfax, VA
Wrote a review on 3/25/2015
Budget Truck Review
(5 out of 5 rating)

No problems obtaining the truck. Everything went well.

Distance: 20 mi
Cost: $130
Per. Mile: $6.50
SqFt. Moved: 3,000

Corey M

Pasadena, MD
Wrote a review on 3/22/2015
Budget Truck Review
(3 out of 5 rating)

I'm giving it 3 stars because the price is reasonable with the discount from hireahelper. The checkout process was slow, the truck strongly smelled like cigarettes, and they charge $10 for dropping the truck off after hours. That bugs me. When I filled in the web form, I put in my return time as 6:30pm which is after hours and my bill did not reflect the penalty and I don't recall a warning. That's what I call a hidden fee and not particularly fair.

Distance: 75 mi
Cost: $127
Per. Mile: $1.69
SqFt. Moved: 900

Lewis K

Morrisville, NC
Wrote a review on 3/22/2015
Budget Truck Review
(5 out of 5 rating)

The truck was clean and a great price!

Distance: 60 mi
Cost:
Per. Mile:
SqFt. Moved: 650

Robin L

Castle Rock, CO
Wrote a review on 3/14/2015
Budget Truck Review
(5 out of 5 rating)

Big truck for a great price!

Distance: 25 mi
Cost: $400
Per. Mile: $16.00
SqFt. Moved: 1,800

David M

Alexandria, VA
Wrote a review on 3/13/2015
Budget Truck Review
(4 out of 5 rating)

Equipment was clean, well maintained and ready for our pick-up. Took 30 minutes to get completed paperwork on equipment return. Only one person available to handle rentals going out and coming back. Would use them again due to good equipment condition.

Distance: 30 mi
Cost: $50.00
Per. Mile: $1.67
SqFt. Moved: 400

Susan P

Lake Villa, IL
Wrote a review on 3/3/2015
Budget Truck Review
(5 out of 5 rating)

they went over the top in helping me get into the cab of the 16' truck I rented as I had a problem. I have used them before because of the great customer service I encountered. If you need a truck rental do so from ABC rental in Round Lake Beach.

Distance: 40 mi
Cost: $180
Per. Mile: $4.50
SqFt. Moved: 800

Veronica P

Irondale, OH
Wrote a review on 3/2/2015
Budget Truck Review
(5 out of 5 rating)

We found an online coupon that saved us 35%. Do some research before hiring this or any other company. I had to return the first truck they gave me because it seemed old and it was parked to an almost brand new one. The only issue I had was no cruise control!!!

Distance: 1,300 mi
Cost: $1,100
Per. Mile: $0.85
SqFt. Moved: 2,100
SunMonTueWedThuFriSat
123456789101112131415161718192021222324252627282930123456789101112
SunMonTueWedThuFriSat
123456789101112131415161718192021222324252627282930123456789101112