Budget® Reviews

debbie s

Harrisburg, PA
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Very good, truck was clean service was ok nothing bad I would use again

Distance: 10 mi
Cost: $180
Per. Mile: $18.00
SqFt. Moved:

Jaime C

Washington, DC
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Booked online... was able to pick up without any problems. Had a weekend drop off and though there was a big line, was able to simply drop off keys without waiting.

Distance: 50 mi
Cost: $160
Per. Mile: $3.20
SqFt. Moved:

Wayne R

Lafayette, CO
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

My experience was average in every way. Booking the truck (a 24-ft. truck) was easy by phone and it was ready for pick-up on the scheduled date. The locationn was small and my final on-site paperwork had to be done in a garage (off an old-fashioned dot-matrix printer which took twice as long to print). The truck itself was in average condition, certainly far from new and with no accessories (like a cup holder). However, it did what it needed to do and I turned it in a day early (though I did not receive any credit for that).

Distance: 1,330 mi
Cost: $1,350
Per. Mile: $1.02
SqFt. Moved:

Joanna R

Lafayette, CO
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Overall, there were only problems with the car carrier not fitting the tires easily, and noisy ratchet devices and ramps that we had to apply our own WD-40 on, so that they would operate easier and without noise. The car carrier should have been serviced BEFORE renting it.

Distance: 1,300 mi
Cost: $830
Per. Mile: $0.64
SqFt. Moved:

Debbie S

Orlando, FL
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

Best price. Had some trouble securing a hand cart, even though we had reserved it in advance. Had to drive across town to pick up from another location.

Distance: 200 mi
Cost: $50.00
Per. Mile: $0.25
SqFt. Moved:

Matt M

Pottstown, PA
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

I had a standing reservation with Uhaul, but their equipment wasn't ready on the morning of my reservation. So, I called around, and a local Budget place happened to have a truck available.

Distance: 350 mi
Cost: $1,000
Per. Mile: $2.86
SqFt. Moved:

Connie C

Fort Lauderdale, FL
Wrote a review on 9/3/2014
Budget Truck Review
(5 out of 5 rating)

Very easy to work with

Distance: 1,400 mi
Cost: $1,200
Per. Mile: $0.86
SqFt. Moved:

Diane B

Sumner, IA
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Budget was a good company. They were easy to work with. We didn't have any problems or complaints.

Distance: 1,700 mi
Cost: $1,400
Per. Mile: $0.82
SqFt. Moved:

Teri C

Aurora, CO
Wrote a review on 9/3/2014
Budget Truck Review
(5 out of 5 rating)

The two men that showed up to help were excellent and polite. They jumped right in and made my moving experience easy

Distance: 50 mi
Cost: $100
Per. Mile: $2.00
SqFt. Moved:

Michael C

Aiken, SC
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Booking was easy and done on line. Customer service at pick up was excellent. Price was a little better. Truck condition would have been better. Truck had a lot of mileage. Selected Budget because they could confirm availability. Other companies could not confirm. Yes would use them again.

Distance: 410 mi
Cost: $300
Per. Mile: $0.73
SqFt. Moved:

Natalie S

Gaithersburg, MD
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Customer service was very basic, not overly polite. But our truck was ready when requested with all ordered materials. The pricing was on par with other truck rental companies.

Distance: 30 mi
Cost: $130
Per. Mile: $4.33
SqFt. Moved:

Brenda R

Norfolk, VA
Wrote a review on 9/3/2014
Budget Truck Review
(1 out of 5 rating)

We booked budget because we changed our moved date and uhaul was no longer available on that date. We showed up for our truck on a Saturday at that time we said and there was no truck available. The employee acted like this was normal. I had to change my hired help again. The truck was still not there the following day. My hired help was on hold waiting for us to get a truck. They offered us 2 smaller trucks( diff locations) but we did not have enough drivers(they didn't have a car dolly). We had to make a 5 hour roundtrip drive just to pick up an available truck. My hired help was great and showed up after their other scheduled job. Dropping off the truck was fine. Have dealt with the drop off location before.

Distance: 450 mi
Cost: $300
Per. Mile: $0.67
SqFt. Moved:

Sally B

Tampa, FL
Wrote a review on 9/3/2014
Budget Truck Review
(1 out of 5 rating)

Awful. I paid for insurance and coverage, and when I got stuck and needed them, they wouldn't come out and help me. I had to ask a nearby trucker to help me.

Distance: 1,300 mi
Cost: $1,500
Per. Mile: $1.15
SqFt. Moved:

Melanie B

Mc Cordsville, IN
Wrote a review on 9/3/2014
Budget Truck Review
(1 out of 5 rating)

I booked online and the process was easy. Then it went downhill. We were able to book online for a holiday, but they are not open on the holiday we booked for. I had not heard from them so I called 2 days prior to confirm that there would be a truck for me. I was then told that they were not open and they I couldn't get the truck when I wanted. Why was I able to book online? Why didn't anyone call when the booking came through? This was very poor customer service. Price was reasonable and condition of the truck was average. I would only use them again because they are the most competitively priced, but I will DOUBLE check that they are open on the day I want my truck.

Distance: 10 mi
Cost: $150
Per. Mile: $15.00
SqFt. Moved:

Krista C

Schwenksville, PA
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

-It was very easy to book the truck online. Very convenient and the website was very easy to follow. -Customer service was exceptional. -The price was the lowest compared to other sites. -Condition of truck was superb. -We selected this company for location and pricing. -Yes *The only problem we experienced was ordering furniture pads and they were not able to get the amount we ordered. We received a call the day before we were to move. Since we booked the truck a month in advance, it was very frustrating because I had to deal with the problem that morning and it was very stressful.

Distance: 50 mi
Cost: $150
Per. Mile: $3.00
SqFt. Moved:

cristi v

Pittsburgh, PA
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

I booked online and the customer service was great once i picked up the truck. The truck was clean but the ramp would stick every time we used it which was very frustrating. I chose the company because they were the cheapest but I got what I paid for in the long run. I would use them again but I would just make sure everything works correctly before I leave the shop. I like that they have many locations to drop off their trucks.

Distance: 300 mi
Cost: $300
Per. Mile: $1.00
SqFt. Moved:

Joshua H

Charlotte, NC
Wrote a review on 9/3/2014
Budget Truck Review
(5 out of 5 rating)

The truck was new, in great shape, and drove well. The pickup and drop off processes were pretty easy. I was just surprised that the price was so high.

Distance: 450 mi
Cost: $2,500
Per. Mile: $5.56
SqFt. Moved:

Ellen L

Covington, KY
Wrote a review on 9/3/2014
Budget Truck Review
(2 out of 5 rating)

The truck leaked in a rainstorm and lots of furniture was damaged.

Distance: 500 mi
Cost: $700
Per. Mile: $1.40
SqFt. Moved:

Billie W

Tulsa, OK
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

They changed the price of the rental when we went to pick up the truck which did not make us happy.

Distance: 300 mi
Cost: $400
Per. Mile: $1.33
SqFt. Moved:

Earl H

Fairfax, VA
Wrote a review on 9/3/2014
Budget Truck Review
(5 out of 5 rating)

Fair price; process explained; immediately greeted

Distance: 20 mi
Cost: $125
Per. Mile: $6.25
SqFt. Moved:

Joel Z

Richmond, VA
Wrote a review on 9/3/2014
Budget Truck Review
(1 out of 5 rating)

Booked a truck online - was called less than 24 hours before my scheduled pickup to be told there was no trucks left - rental was moved to nearby pickup location after a bit of prodding - the new pickup location owners were not personable and acted like I was wasting their time by renting the truck

Distance: 15 mi
Cost: $60.00
Per. Mile: $4.00
SqFt. Moved:

Nicole B

South Milwaukee, WI
Wrote a review on 9/3/2014
Budget Truck Review
(2 out of 5 rating)

We will never use them again!The truck we reserved was not available when we went to get it and therefore my movers had to stand around helping just bring things to the door instead of loading the truck. we got the truck three hours later than promised and we had to drive out of our way to pick the truck up. There was suppose to be moving blankets in the truck and there were none so we had to drive all the way back to the location to pick up the moving blankets mean while it has started storming! If the truck And items we payed for would have been on time the big furniture would have already been in the truck instead of wet in the driveway. Needless to say we were very unhappy with Budget and won't be using them again. The inside of the truck was very dirty and the check engine light was on. When we called customer service they were very unhelpful saying things like what is it you want us to do about it now? We booked this online and made phone calls to Budget many times to make sure all the equipment was going to be available to us at that time. We Chose this company because they had the best price and locations for what we needed.

Distance: 400 mi
Cost: $900
Per. Mile: $2.25
SqFt. Moved:

Kathy S

Columbus, OH
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Everything went fine. The person at the desk was friendly and helpful. The truck was in good shape. The price was a little better than the competition.

Distance: 5 mi
Cost: $85.00
Per. Mile: $17.00
SqFt. Moved:

Michael M

Fort Washington, MD
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

The internet was down and at first the guy refused to honor the contract. Had to wait for corporate to take necessary information on the phone.

Distance: 260 mi
Cost: $700
Per. Mile: $2.69
SqFt. Moved:

Kristen M

Portland, OR
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Easily booked online. Picked up 2 of their biggest trucks. Friendly employees at the pickup location. Offered maps/directions. Instructions for returning the keys and vehicles after hours. Very easy transaction.

Distance: 15 mi
Cost: $33.00
Per. Mile: $2.20
SqFt. Moved:

sarah k

Chicago, IL
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

i chose this company because it was close to my house. the truck was brand new and worked well

Distance: 30 mi
Cost: $75.00
Per. Mile: $2.50
SqFt. Moved:

Dustin G

Hamden, CT
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Picked budget because it was the cheapest quote for truck to move my belongings from Connecticut to Maryland

Distance: 500 mi
Cost: $300
Per. Mile: $0.60
SqFt. Moved:

Barbara W

San Antonio, TX
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

When I picked up the truck they did not have the blankets that I had reserved on line, I had to go to another location to get them. The truck had a bad belt and it had to be replaced the morning that we were suppose to move

Distance: 1,100 mi
Cost: $250
Per. Mile: $0.23
SqFt. Moved:

Alyssa S

Los Angeles, CA
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

like unlimited miles

Distance: 700 mi
Cost: $300
Per. Mile: $0.43
SqFt. Moved:

Patrick T

Arlington, TX
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

I had a really bad experience. I will not be using them again. The customer service was rude and the first truck I was given broke down before I drove it off the lot.

Distance: 25 mi
Cost: $75.00
Per. Mile: $3.00
SqFt. Moved:

kirby t

Woodbridge, VA
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

I booked online using Budget's site. When I picked up the truck I had a small wait but the truck was in expected condition. Budget was the best price for me (in part due to a membership discount in connection with team national). Truck was slightly beat up (several deep scratches, slight rusting) and the dolly that I rented had torn/short straps. it ended up working great and they worked with me when I had to drop off my truck at a diffrent location. Yes, I used them twice for moving to a storage and then again after moving out.

Distance: 400 mi
Cost: $375
Per. Mile: $0.94
SqFt. Moved:

Ty O

El Paso, TX
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

The company showed up on time and loaded the ruck on a timely matter.

Distance: 1,773 mi
Cost: $1,300
Per. Mile: $0.73
SqFt. Moved:

Kristie T

Daytona Beach, FL
Wrote a review on 9/3/2014
Budget Truck Review
(5 out of 5 rating)

Reserved truck, only hired for unloading. Excellent service, would definately use again.

Distance: 1,100 mi
Cost: $1,200
Per. Mile: $1.09
SqFt. Moved:

Patrick M

Van Nuys, CA
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

experience is what I expected. Everything worked out as planned. Scheduled, pick up and delivery of truck was flawless.

Distance: 4 mi
Cost: $30.00
Per. Mile: $7.50
SqFt. Moved:

Nicholas S

Ashburn, VA
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

the customer service at the pickup location was not very good. I received no instruction on the operation of the truck, rear door, or ramp. Booking was easy online. I used Budget because they were the cheapest. The trailer was in ok condition, the outside was pretty scratched up, the inside was fine. I doubt that I would use them again.

Distance: 10 mi
Cost: $200
Per. Mile: $20.00
SqFt. Moved:

Rebecca L

Ipswich, MA
Wrote a review on 9/3/2014
Budget Truck Review
(5 out of 5 rating)

Truck was in great working condition. Easy to maneuver and had a tank full of gas ready for me.

Distance: 15 mi
Cost: $150
Per. Mile: $10.00
SqFt. Moved:

Glenda K

Sioux Falls, SD
Wrote a review on 9/3/2014
Budget Truck Review
(4 out of 5 rating)

Best price available compared to all companies; average customer service but for the price we felt we would just ignore the rudeness.

Distance: 1,000 mi
Cost: $1,000
Per. Mile: $1.00
SqFt. Moved:

Stacey H

Greensboro, NC
Wrote a review on 9/3/2014
Budget Truck Review
(3 out of 5 rating)

It's a truck. Not much to say about it. It had a tiny cab, which made driving difficult. Other than that, it was an ordinary experience.

Distance: 800 mi
Cost: $40.00
Per. Mile: $0.05
SqFt. Moved:

Thomas B

Cary, NC
Wrote a review on 9/3/2014
Budget Truck Review
(5 out of 5 rating)

The company was great to work with. The passenger side mirror was broken so was unuseable during my 600 mile journey, this was not discovered until the truck was loaded. I would use them again thought just being careful more weary of the vehicle being used.

Distance: 600 mi
Cost: $1,000
Per. Mile: $1.67
SqFt. Moved:

cameron s

Northridge, CA
Wrote a review on 9/2/2014
Budget Truck Review
(3 out of 5 rating)

The truck was not at all clean, I had to sweep it out. If the rental place used a leaf blower it would have taken them 5 minutes, instead of the 15 minutes it took me to sweep it.

Distance: 350 mi
Cost: $430
Per. Mile: $1.23
SqFt. Moved: 650

Michelle S

Madison, WI
Wrote a review on 9/2/2014
Budget Truck Review
(5 out of 5 rating)

Truck was a small 16', very narrow which made fitting everything difficult.

Distance: 10 mi
Cost: $250
Per. Mile: $25.00
SqFt. Moved: 1,000

Rachel B

Springfield, VA
Wrote a review on 9/1/2014
Budget Truck Review
(4 out of 5 rating)

I can't believe how phenomenal Monae Movers were. It was a last minute need on Labor Day weekend.... They called me within five minutes of my request and they got over to my house within two hours. They somehow got our furniture finished loaded and then unloaded within two hours (that had taken my fiancé and I four hours to start loading). Highly recommended for their flexibility and hard work!!! Not a thing scratched and not ridiculously priced! Plan on calling them again when I move my house out of storage. Thanks again guys!

Distance: 20 mi
Cost: $300
Per. Mile: $15.00
SqFt. Moved:

Kim N

Homewood, IL
Wrote a review on 9/1/2014
Budget Truck Review
(2 out of 5 rating)

Truck was a piece of junk that never should have been sent on a long distance move! No A/C from FL to Chicago!

Distance: 1,200 mi
Cost: $1,100
Per. Mile: $0.92
SqFt. Moved: 1,500

Paula W

Redlands, CA
Wrote a review on 9/1/2014
Budget Truck Review
(5 out of 5 rating)

I rented a truck from Budget. Their service was excellent.

Distance: 5 mi
Cost: $125
Per. Mile: $25.00
SqFt. Moved: 200

Patricia S

San Jacinto, CA
Wrote a review on 8/31/2014
Budget Truck Review
(4 out of 5 rating)

they were good although they did not have the size truck I ordered and so it took longer for the movers to get everything in the smaller truck.

Distance: 15 mi
Cost: $85.00
Per. Mile: $5.67
SqFt. Moved: 1,300

Eileen S

Ashburn, VA
Wrote a review on 8/30/2014
Budget Truck Review
(4 out of 5 rating)

The move was small not much too move but it was heavy.

Distance: 165 mi
Cost: $226
Per. Mile: $1.37
SqFt. Moved: 200

Caroline P

Eugene, OR
Wrote a review on 8/29/2014
Budget Truck Review
(3 out of 5 rating)

The Budget rental office in Escondido was a pretty poor experience. The employee enjoyed talking about blowing people away with ak47's and put a customer calling with a complaint on speaker while finishing our paperwork--not respectful at all to either us or the elderly gentleman on the phone who had a legitimate complaint. That Budget employee should be terminated. The Budget Eugene office was much better when we returned the trucks and trailer. All in all, we probably won't use Budget again.

Distance: 950 mi
Cost: $6,000
Per. Mile: $6.32
SqFt. Moved: 2,600

Nick F

Saint Petersburg, FL
Wrote a review on 8/29/2014
Budget Truck Review
(5 out of 5 rating)

Lower cost and newer equipment than uhaul.

Distance: 15 mi
Cost: $20.00
Per. Mile: $1.33
SqFt. Moved: 610
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