Very bumpy riding in the truck.

We had the biggest truck 26'. We always liked Penske.

Good job!! Thanks so much guys!!!

easy to process pick up and drop off at Home Depot

A hole in the roof of the truck was discovered upon unloading some of my items got wet. Thank God they were only sheets.

iT WAS A NIGHTMARE, BUT IT WAS THE FAULT OF THE TRUCK(EVEN THOUGH IT WAS A NEW ONE). PENSKE DID PROVIDE A NEW TRUCK AND CREW TO MOVE ITEMS TO IT, BUT WE WERE A FULL DAY LOST.

Easy breezy. Truck in great condition and they gave me pads early so I could be fully wrapped for the moving crew

I arrived a few days early and they were very accommodating for being able to store the truck while I offloaded my car from the carrier to drive around town.

truck was ready on time.

The unlimited miles and week rental was helpful for our move, however the truck was not at the location when we scheduled pick up. Penske did give us a discount but the inconvenience didn't start our move out on the right foot.

I have and will ALWAYS use Penske Truck Rental!

This is the third cross country trip that I have utilized Penske Truck Rental, and they are the BEST. Secondly, unbeknownst to Mr. Penske, him and my father go way, way, way back in the racing world into the mid 1960's...

Easy to reserve and friendly associates at Penske

By far the most cost friendly way to do a long distance move one-way.

The truck cabin was extremely loud as the drive’s window did close properly.

A very good truck. Clean and operating well. No mechanical problems on the trip. The design of the bed of the truck has a V-shaped groove all the way across the back of the truck at the lip. It serves some purpose I'm sure, but it does interfere with rolling heavy things out the back.

Getting the truck and dropping off the truck was easy and took very little time on both ends. Truck was very clean.

Nice clean and newer diesel truck with plenty of power.

Penske was a diesel truck and the 26' was a dog uphill. The Cottonwood AZ dealer I used for pick up was not great. He delayed my 10:00 am pick up for some personal reasons and failed to provide the moving blankets I ordered. The extra cost of diesel fuel and DEF exhuast fluid made the travel per mile more than a gas truck from uhaul.

Truck worked fine. Great customer service on pickup location and drop off. I'd use Penske again.

The low mileage did great

Ours was a one way rental and Penske always does a great job! Have used them many times.

I would not use Penske again. They didn't have the truck available I booked, the furniture pads and dolly were not available that I also prebooked. Go with someone else!

The pick up location in Kalamazoo, Mi did a great job. The one way to Atlanta (Ponce location) seem to not be as customer service oriented .

Home Depot provided a great service with the Penske truck.

Check engine light went on twice, causing delays!

There was a discrepancy from what I was told out would cost and what the local place tried to charge me. After I produced the email from when I booked it, they fixed the price. Be mindful, renting a dolly is extra. I thought it came with the truck. I haven't returned the truck yet. I'll do that tomorrow and update if there is an issue, but so far so good.

Costly, old truck with no front lights.

Great company great prices!

Our reservation was for a 26' truck with a lift gate for an out-of-state move. When we picked up the truck, we were told that a truck with a lift gate wasn't available but would be there soon so we went home and waited to hear from Penske when our truck arrived. We didn't hear anything after 2 hours so we called and were told that a truck with a lift gate cannot be rented for out-of-state moves. I'm not sure why we were given a confirmed reservation for a truck with lift gate if that is the case, and it certainly was frustrating to be delayed on our moving day by the miscommunication.

26' box truck, with car trailer was easy to drive, but a little under powered for bigger hills.

There were problems with the website at the location where I picked up the truck, which led to a significant delay.

Did help us when the truck had problems 2 days into a 5 -6 day trip. Mix answers on the Def for the truck but would recommend this company on long moves one way.

Reserved a 22' truck, they upgraded us to a 26' We understan that 22' trucks are hard to get, this was a beast, but we were able to move more content than we thought we would.

The truck ran well, but the alignment was way off. Had to hold the pulling wheel the whole trip. Asked for a different truck within 30 minutes of pickup and they said they didn't have a replacement even though there were many in their lot?

Good so far renting the truck. Easy pickup at Home Depot. I have a 400 mile one way trip ahead of me. I will let you know after the trip.

They were awesome to work with and extremely helpful during a stressful time. Trucks were clean and in excellent condition.

26ft truck was underpowered, should have had a turbo diesel.

I was disappointed in the larger truck! Requested a 22 got a 28. The truck drove nicely and was great with gas mileage. The problem was it was raining and the truck had a couple of leaks dripping on my belongings. Luckily my loaders saw the leaks and covered up some of my vintage furniture. Also some items were in plastic tubs so items in there were okay. Some of other items got wet! Why would Penske rent a truck that leaks? Booking , pickup and drop off of truck was good. I choose this company because it is backed by AAA and I use to work at AAA and new there reputation. I’m sure if I complain about the leak, Penske ask would me if I purchased any insurance thru them! I shouldn’t need to purchase any insurance for a leaky truck. The jury is still out if I would use or recommend Penske again or to anyone else. WHOA!

Truck was great price was high

Truck in great condition my son in law said quite easy to drive

Met all expectations

Great Company to Rent from.

I posted a poor review about Penske earlier. Their customer service on the national level is great. At the local level, in Marietta, GA, (Kennesaw, GA dispatch center), is terrible! Our truck was more than 2.5 hours late arriving, even after I had verified it the prior day. Service failure by Penske!

Penske promised to have our truck ready for pick up at the Home Depot. I even double checked by calling their national number and having a 3 way call with the national rep, the local distribution dispatcher in Kennesaw, GA, and myself the afternoon prior to the move. Despite this, the truck was not there at the Home Depot the following morning. It was over 2.5 hours late, and they had forgotten the moving blankets and had to rush them over, too. I'm very disappoint in Penske. A big service failure!

I rented and drove the truck.

Great price and got the job done

Excellent last minute booking with reliable transport, very worth it!