Very happy with Penske. Since they reserve a truck for you and guarantee that you'll get the size truck you reserve, they were the obvious choice – I didn't want to be stuck with a bigger, more expensive truck than I needed. I did purchase the limited damage waiver insurance, and I am glad I did – although I don't think there was any damage to the truck, I appreciated the peace of mind that came with having that coverage (and everything I found online said that is one type of insurance that is worth paying for). Used a 15' truck with car carrier.

Fast workers great attitude I will recommend them again

The guys was fast and very knowledgeable on how to pack up a truck ..I would definitely recommend these guys to family n friends

3rd time i have used Penske in philadelphia since June 2022. Best equipment, best prices and always have the truck i reserved. Getting a 26' when all you need is 12' or 16' is ZERO help and always happens with other truck rentals.

Truck ran great. No leg room. Unable to adjust seat back due to cramped cab.

nice truck. ran good

Picked up a Penske truck from a third-party location and it was super-easy from start to finish.

Truck was ready on time and we were in and out in 20 minutes.

Penske was great to work with in reserving the truck and the 26 foot truck was great for my move.

I have rented Penske trucks several times and always had good experiences, including this time. The truck and trailer were in great condition and everything went well. Will definitely use Penske again.

The company that rented the Penske truck to us was arrow rentals in the Germantown/Gaithersburg area. We got a 16 foot truck without much mileage on it for significant less cost that a UHaul for the same size.

The 26' truck was a dream to drive, Penske has ecellent customer service

Almost new! Clean and powerful.

EVERYTHING WAS JUST WONDERFUL.ON TIME AND DID A GREATJOD , THANKS

Truck was a couple of years old with 130,000 miles on it. Ran like it was just out of the factory. large truck, easy to drive.

Next time clean the windows in and out.

Right size truck, clean, worked well, no problems.

Ordered a 16' box truck - perfect size and was in good shape (41,000 miles). I had ordered moving blankets and a dolly which were not available. Instead, the agent gave an acceptable discount. Truck ran well for the entire trip.

We have moved cross country twice each time chose Penske. Best price and reliable transportation!

The truck drives better than Uhaul.

Damaged driver's door would not lock causing a security concern. Penske sent a mechanic who disabled the outside handle. We entered the truck through the passenger door.

Thank you for your professionalism and expertise

Great truck rental. No issues moving 1100 miles by myself

Very nice, powerful, and comfortable truck with plenty of amenities and a great price! Was relatively

Absolutely fantastic...the truck survived two round-trips from Atlanta to Jacksonville, FL.

Penske was fantastic in finding a truck for my needs. I had to make two round-trips from Atlanta, GA to Jacksonville, FL, and I couldn't have done it without Penske and the great movers I hired.

Had bigger truck than reserved.

Penske made it easy to set up the trip, and they were helpful afterwards regarding making changes. The truck was in good shape and made it all the way with no problems.

No problems with truck/car transporter mover

They were the best price for a 1 way out of state move. The transactions from booking the truck to drop off was smooth.

Penske is a great truck company. But we didn't get the truck that we reserved because of mistake was made. We really did need that truck because our truck wasn't as big. We had to leave things behind because of it.

I have used Penske for interstate moves before. They always have something for every budget and this time we were able to get one of the newer 26' foot trucks (only had like 4,000 miles on it!). Biggest difference? This truck took diesel fuel and had air brakes. However, as always, they were polite, offered suggestions and ultimatly made our stressful move just that much easier!

I rented a 16-foot box truck from Penske. The truck was ready at the pick-up location, Storage King USA on E Olive Rd, Pensacola at the appointed time and checkout was easy and fast. The staff at Storage King was pleasant and ready to assist in completing my rental and quickly got me on my way; same on my return. This rental from Penske and Storage King was substantially cheaper than U-Haul.

Penske was great. We originally booked with Budget, but returned the truck due to it's extremely poor quality and lack-luster customer service. Penske was comparable in price and miles ahead in quality, convenience, and service.

Had a car hauler and a 16' truck. No issues at all.

A low mileage truck that was easy to drive in all weather.

Pickup location was easy to get to. Had the truck ready to go, cleaned with a full tank of gas. Offered moving blankets (which we definitely needed and would highly recommend to anyone to use). Truck size we rented was perfect as well.

The company where we picked up the truck was great. Very helpful and kind.

Truck was adequate, but occasionally overheated and had very loose steering.

Greatly appreciated them. Had all equipment ready on time for our pickup. We had an issue with a car trailer at our loading location & they came right away to get it fixed. Staff upon return of trucks & equipment were also very helpful & professional.

The 16' Penske truck was clean, new ( < 4000 mi ), had nice features ( backup camera, lane departure warnings, etc ). Plenty of space for a < 1000 sqft 2bd 1 ba apartment.

Brand new truck, excellent condition

Pleasant service- truck was ready on time at pick up and in great condition!

brand new truck, easy pick up and drop off

Excellent price for a brand new 16' truck. Having cruise control was particularly nice.

Overall, an ok experience, but it could have been much better. When picking up the truck, I had to wait about 30 minutes while the representative "watched" another Penske truck get a auto transport trailer hooked up to it. I didn't see the need for that person to just stand there watching while telling us to wait. All the time, I've got hired help back home just waiting for the truck to arrive. Then, on the return of the truck at a Home Depot, the Home Depot asked us for our pre-rental damage report. Looked around and couldn't find one and the Home Depot said they couldn't do anything without it. So, had to drive 45 minutes back home, look around, no luck in finding, then travel back to the Depot. I showed them an email on my phone and said "that's all I got". They were totally unprepared for this, but went ahead and accepted the return anyway. The problem is that the Penske pick up location has gone "all digital", and the Home Depot is still using paper. This cost me 2 hours of unnecessary travel time + gas cost. Penske needs to get all of their partners on the same page. The truck had an alignment problem where it pulled to the right. It wasn't bad when driving the truck empty, but once loaded, the pull was significant and I had to fight it for 9 straight hours.

Rented Penske truck at last minute due to failure of Budget to provide a truck as reserved. Penske was very good customer service whereas Budget was awful.

We towed our car on a car carrier. We had plenty of space in the truck for what we needed. The outside of the truck had some minor damage to it, but that did not affect the truck. The container was clean, the cab smelled kind of like an old man.