First truck broke down before I could leave Louisiana. Thankful for good friends who provided a place to stay. Unable to fix by roadside assistance, so drove to main Penske rental/service location. Cannot say enough about Nathan and Chris, they kept me informed. Evidently the truck had a history of break pressure issues, despite only 41000 miles. Four hours later, it was determined a new truck would need to be brought in and a crew to unload into a new truck. At 7:30 in the evening 12 hours from when I started I was finally on my way, but it was too late to start my journey west. Would use Penske again, truck was clean and the ride was much better than u-haul. A bigger discount off my rental would of been nice towards the 24 hour delay in getting to final destination.

Great rental, almost new truck, well maintained. Sucks gas like a beast, but that's a big truck for you...

We had no problems with the truck itself but when we picked up our car trailer it had a flat tire. We waited at Home Depot for 4 hours before they could get someone out to fix the tire. We've rented from Penske in the past with no issues but If your going to rent from them I wouldn't go through Home Depot. They have no quality control.

Clean well maintained trucks.

The truck was in great shape, only 40k miles, all the features you need. They found me a truck last minute and the price was right. AAA discount! Everyone was friendly and helpful.

They. Overcharge me. I fill gas tank 2 miles before I return it. Gas tank was 100%fill. Next day I check my account and find they withdrawal $75 dollars. This is happen in Palm coast Florida.

Penske trucks are by far the best. Never had an issue.

No problems with the truck or car hauler. The truck was 75% full towing a 3000 pound car and made it through 30-40mph winds in Wyoming.

Excellent price on the truck that was purchased for our move. They even gave us an additional day, furniture pads and upgraded us from a 22' truck to a 26' truck at no extra cost. Great job!

Maybe just logistical problems, but didn't have well organized what I had ordered and it took an extra couple of hours of waiting. The parcking lot of home depot is sometimes difficult to drive through once hooked with a trailer or car dolly. The truck and service fare exceptionally good.

I have used Penske truck rental many times and have always had a pleasant experience. I would recommend them to anyone needing a moving truck.

Price was good and the truck ran fine.

Nice truck....easy transactions.

The truck did a good job

They were friendly and very helpful when I picked up my truck and car dollie. They called twice while on my trip just to make sure that everything was fine. I would happily recommend them.

I have never rented a truck before. Penske or the rental office, I don't know for sure which, was having computer problems so it took and hour to get rental agreement set. We did receive an additional discount because it took so much time to set up the rental. Once I got the truck and started driving it home, there was a low tire indicator that wouldn't go off. The local rental office met me at a filling station in route to my house to check it out and determined it was a faulty sensor. From then on things went smoothly. But it took almost 2 hours to rent the truck and check it out, and I ended up with my loading helpers waiting at the house. The return of the truck after our one way trip was a piece of cake.

I made reservation at 8:00am and the store was closed they opened 20mn late

Picked up our truck at Home Depot. We requested a 22 foot truck but they only had a 26. They gave us the truck for the same price as a 22 foot truck. This is our 2nd time using a Penske truck and we couldent be happier.

Horrible experieince

Needed a second truck to get other patio furniture packed!

Easy rental. Great value.

Used them before. Reliable trucks and nice people to deal with.

Was a big challenge and move for me to do alone, but overall service was very straight forward and respectable.