The truck was clean and ran well. It took a it longer to pick up truck than expected but both pickup and drop-off locations were easy to get to.

Quick service, error-free. Easy return.

Truck was clean and ran good

Truck was prepared as I completed paperwork. Customer service was excellent.

Penske is a grert truck rental company. They do their own maintenance so the trucks are in great working order and very clean.

It was good for the price.

Truck wasn't ready when I got there. Had to wait at home depot for 1 1/2 hours. They made it right by delivering my truck to my house (extenuating circumstances) and work a better price for me. All in all I was happy with customer service provide after my problem.

Truck was clean and low mileage. It drove well. Saved a lot of money compared to hiring a cross country moving company.

Truck worked fine, except for a few minor problems with the air conditioning.

Penske staff were communicative and great

We rented a 26' truck. Truck was clean and easy to drive after some time behind the wheel. Rental facility employee explained truck equipment do's and don'ts that were easy to understand.

Truck was ready when i arrived and when i underestimated the time needed, an extra day was easily added.

Penske was easy to contact to confirm my reservation in advance, and also reached out to confirm about 48h ahead. They were knowledgeable and I reached a human whenever I called. I rented a 16ft truck (I originally wanted the next smaller truck but this is the smallest option for towing a car) + car carrier and everything was in order on time for pickup at the Penske store, right at opening. The truck was more than enough space for my move, as anticipated, and the smaller size would have worked well if I were not towing. The truck and cabin were very clean and everything in working order (a pin had broken on the carrier but it was noticed and fixed promptly); they also helped me with hitching the car carrier to the truck and with loading my car. Drop off (at Home Depot rather than a standalone Penske) was a little sluggish but overall convenient and easy. Out of the major companies, only U-Haul, Budget, and Penske worked for my one-way rental. Budget and Penske were similar but Penske slightly lower in price, whereas U-Haul was cheaper. I chose Penske despite the somewhat higher cost because U-Haul does not truly guarantee your reservation, and I am 100% satisfied with that decision based on their reliability and excellent customer service. We lost the truck key at one point and their response far exceeded my expectations: when we called 24/7 roadside assistance they knew what to do right away, they sent someone out to us promptly and he arrived early (provided ETA 90min, arrived in 80min), it was easy to check for updates on their app or by calling back throughout the wait time, and there was no extra charge. I would definitely use Penske again on my next move.

The movers went far and beyond. The movers were so professional. We rented a large Penske truck, but received a small one when we went to pick it up. The movers were able to pack all the large items we wanted to move plus more. I don't know how they did it, but it was amazing. I just want to say thank you for making our move so stress-free.

Only half way there but so far so good. The truck is a newer model. Big but not uncomfortable to drive. Clean and seems well-maintained.

The process of renting, picking up, driving, & returning the Penske truck was easy & seamless. When we arrived to pick up the 12' truck we'd ordered, we realized it would be too small--the Penske man made it easy to switch to a 16' truck, which he luckily had available. The truck was clean & in great shape & ran well. I would use this company again in a heartbeat!

The sales person where I picked up my truck had no clue what they were doing.

Everything involving Penske was seamless. The truck was in great condition and drove well. Customer service over the phone was great. I gave four stars because we picked up from Home Depot, who deserves no stars as the middleman. The associate at Home Depot did not have any information, was not familiar with the truck, or seemingly even the process. He kept asking me to sign documents acknowledging things we hadn't gone over (i.e documentation of any cosmetic damage to the truck prior to the rental without seeing the truck). He appeared annoyed when I wanted to read the contracts I was singing. He was unable to answer any questions I had about the insurance we had paid for. Home Depot is not doing Penske any favors.

This is the first time I rented a moving truck from Penske Truck Rentals and I highly recommend them. It was conveniently at home depot for pickup/drop off. The truck was clean and in great condition. will rent from them in the future for sure.

Best decision of my move was to use Penske.

Good customer service, super easy booking, easy pickup and drop off. My second time renting a moving truck in a year. always choose Penske. Safe, dependable, easy to drive, and very comfortable. Rented both a 16' and a 22".

The guys were on time worked very hard stayed late five star rating

Penske always give good trucks

Great vehicle, just wish the cost was less.

Truck was not cleaned out from previous person, requested lift gate didn't get one had to leave behind our riding mower as it wouldn't get up into truck on the ramp, very disappointed. No time to change truck.

Simple rental of a 26 foot Penske truck at Home Depot. Nice truck, no complaints.

Much better than uHaul, for sure. Truck was decent. They had the truck when and where I needed it. This was a partial move of stuff I didn't want the big movers to take.

Our truck rental experience was fantastic.

Guys did a very good job.

The truck was great and the pick-up and drop-off was easy!

Very nice, clean 26’ truck.

Great service and easy to work with.

They never disappoint. Excellent communication. Clean truck. 5 day rental with unlimited miles. Can't go wrong with Penske.

Decided to use Penske because of the unlimited miles and number of days included to complete my move. We rented a 12 ft truck to move half of a 2-bedroom apartment. It was more than enough space for the furniture and items we moved. Love that the truck has a back up camera.

Penske came through when Budget called me the day of the move and informed me that the truck I had reserved was unavailable and they could tentatively see if anything else could be available the same day- 3 hours later. This was unacceptable as we had timelines for both loading and unloading at two locations 300 miles apart. Luckily I was able to get the required truck from Penske that same day and within 30min of my initial call to complete the move with no impact to my schedule.

Had trouble with the engine light. Was able to get the truck fixed enroute in Montgomery, AL. Was assisted quickly by the phone representative and the mechanic was waiting for me.

Truck drove easy for a 16' truck with a ramp. Eats a lot of gas, but that was expected since it is a big truck.

Great one-way price. They even through in a dolly for boxes, etc. at no extra cost.

Great price for one way trip

Great van, newer and no problems what so ever driving 900 miles.

Had zero issues with the truck or the attached car trailer.

AAA discount is the way to go:-)

Receiving and returning vehicle procedures were simple and straight forward. Vehicle was in excellent condition and performed well.

outstanding. they have won over a life long U-haul renter. Ease, accommodation and didn't; act like they were gods gift to moving and storage. Details upon request.

Clean trucks with low mileage. Period

We got into a branch but they don't have the truck we reserved so they referred us to another branch. Time consuming! I drove 22 truck, super slow!

Very nice truck, lowest rental price for size. My only complaint is that with the unlimited mileage you have to rent for 6 days and I only used it for 4 days and didn't receive any refund. But it was still worth it. The cost I put includes full coverage and taxes.

Good working, clean truck, did what it was supposed to do.