All went smooth. We were loaded, unloaded and returned in 5 hours.

We used a 20’ foot U-Haul - worked perfectly and drove very well on the highway!!

Good work done. Recommended!

they gave me a windshield that was cracked in 2 places

Uhaul always has the equipment you reserve.

Very hard to get a truck at the time I needed.

Very simple to work with, reliable at eveery step. Smooth.

No issues with the Uhaul rental other than we reserved the truck for a certain pick up location but then they didn't have it at that location. They knew it would be that way in advance as the location said the 26' truck is too big to have at their location.

Easy - only downside was my preferred pickup location wasn't available

Truck at 140,000 miles on it steering was sloppy brakes were not good. It was a dangerous vehicle and should’ve been retired.

Always get the biggest truck available!

We used a 20ft Uhaul truck for this last stage of the move, and similar Uhauls for the previous stages. No issues to speak of.

This truck rental went very smoothly. Everything was done very efficiently and effectively. I highly recommend!

Equipment in good shape.

Very seamless and easy to use.

Truck was clean, fairly new and in good working order. Staff at rental office were pleasant, friendly and helpful.

Everyone was very helpful;

I used a very new 26' to go from Sacramento to southern Arizona. The Super Duty Ford was the easiest truck I have ever rented from them in 40+ years. FULLY packed, it was powerful, smooth, no bump or wind steer, and surprisingly good milage. What a change!

Everything with mu U-Haul rental went very well as expected

friendly, professional

The correct truck was waiting in front at the time it was requested. Easy check out.

Truck was right size for job.

My experience with Tally Automotive is always enjoyable and I've never had any issues.

Exactly what you would expect from uhaul. Easy to get the truck/equipement and everything you would expect from Uhaul.

Uhaul Truck performed as expected

The truck was cleaned and pre-heated per Empire Tire (our pickup location).

I really believe it has to do with who's working the counter, this worker on MY moving day had us in and out.. very little questions! LOVED IT.

They sent me to another close by location when they didn't have the size truck I was looking for.

The guys worked great once they arrived.

The truck and van I rented were both great

U-Haul trailer was clean and in good shape. Great service on both ends with pick-up and drop-off.

More affordable than moving companies, even including fuel and tolls.

I rented a 15' truck that fit all of my apartment easily (I had as much stuff for nearly a 2 bedroom apartment even though it was a 1 bedroom).

The truck itself was fine. Upon picking it up, I needed to obtain 6 blankets/pads. They were tucked in a pile in the front of the store. Six were pulled out, dropped on the floor and kicked over to where I was standing. No offer to carry them to the truck after being drug across a filthy floor. Then I was handed the keys. I had to ask for a rundown on the truck's use since I had not used one before. I wanted to make sure I knew how to properly open/close the door and use the ramp. When I asked for this overview, the service provider acted as if I was imposing on his time. Whereas, upon return of the truck in another location, the Customer service was much improved

Nothing to complain about. Nice and easy and not expensive.

The clerk was helpful and clear. The outside of the building could have been cleaner. The pads were the thin kind but were OK for the job we had since I had added extra protection to some of our furnishings.

2 days before our move we were called and told our truck size was not available. We had to take a smaller truck which (fortunately) worked out. On the day of the return (to a different city, which we advised them of in advance), we got a call saying the location we were assigned to had too many vehicles in it and couldn’t accept our return. We were told to go to another location almost 25 minutes further away from the first. The condition of the truck was fine although they don’t sell padlocks at their rental locations (even though we’d been told they did) so that slowed things down as we had to head off to buy one.

The truck was good, and the price was the BEST, but the equipment ordered was not in the truck. And I was in a hurry, so had to go without what I ordered. The online check-in helps, but then you still have to stand in line inside to get the key, so not sure how the 'no need to stand in line' thing works.

This truck rental helped make the move affordable.

Thank you to U-Haul for bailing me out of a last minute bind when my container company canceled on me at the last minute. They were able to provide a truck and trailer for our move in an hour. Much appreciation to U-Haul.

Overall met our requirements

Truck was fine. I never broke the seal to use the blankets or dolly, but they charged me anyway. I need to go back to get those charges removed.

Uhaul is fine - it generally depends on the franchise or corporate office you're picking up / dropping off at. Stars off for renting furniture pads which - spoiler alert- are never in the truck if it's not at an actual Uhaul location. Stars off for explaining this at drop off (Rt. 9G in Hyde Park) but still getting a charge for missing rental furniture pads. Stars back for a fairly quick process to get the cost refunded (20 mins of phone time).

One star off because the tow dolly's lights don't work and we didn't notice this until too late to contact Uhaul. Not sure yet how that will play out. Otherwise, excellent help from Uhaul at every level (phone help, plus the two local facility people we dealt with when we picked up the truck and tow dolly at two different places). Everyone was so helpful in smoothing out the glitches of location and timing, and also with the process of picking up the truck and hooking up the tow dolly (in the snow).

Obtained 10' truck from My Pool Place & it was easy.... no issues.

I rented a 20 foot box truck and the truck was ready when I arrived to pick it up. The truck was clean, although the windshield needed some cleaning for safe travel. The people I dealt with were very nice and explained everything to my satisfaction. I used U Haul because they offered a one way option for my move. I was a little disappointed in the location of my drop off point, as I passed at least 2 U Haul rental outlets while traveling to my appointed drop off point. I have used U Haul in the past and will use them again when the need arises.

cancelled me several times at last minute, with no explanation.

Truck ready with all supplies ordered