Uhaul location was great. But this recent cyberattack on the gas pipeline made it extremely difficult to find gas in the surrounding area around the U-Haul drop off center. I did not find gas and had to pay for UHaul to fill the tank. I think UHaul should have issued some type of messaging to their centers in the areas affected by this attack to help their customers.

Military U-Haul location is always great to rent from. Great customer service every time!

Truck was almost new - drove great.

Over charged me for 3 days I did not use and is refusing to refund my money.

The 20 foot truck worked well and was clean.

We rented an 8x12 trailer to pickup furniture in OK and bring it back to TX. Rental reservation, pickup, and drop-off were convenient & easy. Trailer was solid & clean. Blankets were clean & wrapped; and were an extra charge.

It was a standard moving truck that got my stuff from point A to point B in Chicago.

Overall good experience although UHaul had the wrong pick-up date. Fortunately, the issue was resolved and didn't cause any delays.

I have used U Haul for many moves. I thought using the new system where you could pickup your vehicle anytime you want was poorly explained. There was no step by step instructions. I was on hold with the Call Center several times and did not get any assistance. If it wasn't for the observation of the gas station attendant abt was he saw other people doing and also another customer' inquiry abt his truck, we would still be there. I love the Uhaul vehicles but this new option is for the birds.

Forgot to pack my padded blankets in the truck - luckily I checked before I left the lot and they got for me. Also drivers side view bubble / blind spot mirror was broken - safety issue as you couldn't easily see your blind spot. Rented a 15ft truck for the move - says it will handle a 2 bedroom apt. My 2 bedroom apt took two trips and it was packed TIGHT both trips. Price is reasonable.

Truck worked out just fine.

Decent price and since actual mileage was lower than my estimate, they did not charge as much as expected. Truck was old, with nearly 80,000 miles, but drove well. Customer service was quick and efficient for pick up and drop off.

Uhaul saved the day when Budget did not have a truck available anywhere near me even know it had been reserved for six weeks.

Staff was courteous and very professional. Everything was in order when we picked up the truck in VA. This was a one-way trip to NC. No problems dropping off the truck in NC.

18 hours before I was supposed to pick up a 20 foot truck for a one-way rental, they informed me I would have to drive 135 miles to get the truck. I quickly changed to Penske, who had a truck for me just 2 miles from my home and rented it to me at the last minute.

10 ft truck for a local move - not sure if this truck has cruise control for a longer drive. No cruise control would have been a problem for a long drive.

Great experience overall

Initially charged me for fuel, even though I filled it back to where it was when I picked it up. I to call a few places before they took care of it. They did fix the error. Thank you

the truck was perfect

We reserved a U-Haul truck through Jam Pac, on Broad River Road in Irmo, SC, for transport. Horrible experience. Arrived early to pick up truck and no one was in the store front. Waited 2 hours; called repeatedly but only got the voice mail; and no one has contacted me to explain why the store was locked up during working hours and why no one was there to handle our reservation. I even talked with the woman who was to assist us, on the morning of the move, and she said she would be at the store by 12:30 PM. Did not happen and we had to scramble to borrow a really small truck so that we didn't lose any of our HireAHelper time. Very stressful and really, really unprofessional. I would not recommend them to anyone for U-Haul needs.

Uhaul always a good choice

The truck company was good, however the people that we rented the truck from was not so good. We rented from State Line Auto in North Augusta, South Carolina. Had the truck scheduled between 9-10. We’ll come to find out they don’t open till 10. When I made the reservation the lady said nothing about opening at 10. They said oh the time is on the web site, I did not go to the web site. I don’t think I will be using them again.

Cost effective using U-haul for a couple hour move.

Did exactly as they said and furnished a well maintained Truck for out Move. 5 ??

Excellent service truck do not hire a helper at all!

We paid around $1400 for the 26' truck with insurance and 20 moving blankets. We have it for 5 days and are driving 600 miles.

Professional and very pleasant.

Easy truck rental pick up and drop off

The F-650 truck did a fine job driving across the midwest and Rockies. Drove smoothly and was easy to control on mountain passes.

online reservation and truck pickup made it really easy

Helpful at checkout and return. No issues.

You are so polite. THE BEST. GOOD MUSIC.

No issues. They honored my purchased insurance policy after we had a hit-and-run incident that left us with a broken side mirror. Have used before, will use again.

26 foot truck. I was concerned, but it road very well. It had cruse control and I was able to hook up the phone through the truck radio.

Uhaul works for me. Third time using them.

Great company nice patient people.

gears in truck were funny

U-Haul Neighborhood Dealer.13404 Miles Ave, Cleveland, OH 44105 were great.

Very easy to do business with. Not picky. Told me what to do and how to do it - when and where. everything went very smoothly from start to finish.

Only issue was that I reserved one truck class and got upgraded to a truck 3 times larger than the one I had reserved - the fuel costs were a bit high

Used the mobile pickup option. Picked up before opening hours, dropped off late at night with minimal issues.

Uhaul helped us find a truck that we needed even when they were high demand. We were very happy with the service we received. The truck was clean and we didn't experience a single issue with the truck's operation!

I've only completed the loading so far, but the process of reserving and picking up the U-Haul truck went very smoothly. The truck is well designed, with a nice loading ramp, and a deck that is not too high. They will provide moving blankets, hand trucks, etc. for a reasonable fee.

I was never called, emailed or texted that my truck was changed to a different location than what I booked for. When I arrived the place was not even open I had to wait an hour when the owners showed up the wife was very rude when I was trying to make sure I was at the right place and explain that I had done my order for a different location. I had to wait another hour for them to open and get the truck ready. When I returned the truck I was charged for not folding the blankets when I was trying to explain it was pouring down rain and I was too short to climb up in the back of the truck so I could fold them she didn’t care.

Uhaul of greece were excellent. The truck was clean and ready for me at the pickup time. They went through everything with me, and when I turned it in, it was fast and easy.

The Uhaul location had given our rental to someone else the night before and only discovered that when I showed up and no other 26 foot truck was available. Since Uhaul had changed my rental location the day before I called my preferred (larger) location and someone had just returned a 26 foot one way truck so I was able to get that truck. That Uhaul location was very helpful and had the truck ready to go by the time we arrived. That Uhaul location would get 5 stars. The truck was in good shape and relatively new. The only issue for me was that a previous renter had apparently chain smoked in the cab. I drove for 600 miles with the window down for fresh air. So this Uhaul rental was a mixed bag; some really good, some not so good and one near catastrophe of being without a truck when I had to move out that day.

The process of renting and return of the truck was somewhat tedious.

On time, courteous, and did not waste time.