The truck's cab was really dirty and it required a thorough cleaning before we left for our 14+ hour drive. Mechanically, the truck performed really well during the entire trip.

Poorly maintained vehicle. Had to put transmission fluid in it during our move and it pulled very bad to the right.

Very helpful. 17 foot truck for a two bed, two bath move. They allowed me to extend my rental time for another 12 hours (24 in total) for no additional cost.

good customer service, clean truck.

Friend supplied truck.

Truck was ready for us comfortable and they were able to fulfill a last minute request for a car hauler.

We had a fantastic drive from PA to MI; the truck was just what we needed! The helpfulness of employees varied on the location; in MI, we had someone who was very helpful; in PA, it was like pulling teeth to get questions answered. But the truck did the job!

Everything great, except when I booked through HireAhelper, I believe I told them that I needed someone who could disconnect and hookup the washer and dryer. The washer was not a problem, but when they got there they said that they could not disconnect the gas for the dryer. We worked it out but however was booking it should have scoped that out.

Clean, friendly, easy rental.

Truck was a bit costly

They were very good for the amount I paid. I will use them again!

Very convenient. The truck was warm when I arrived (20 degrees outside) and the gentleman was clear and concise with his directions. Would highly recommend.

The one way trip went well.

U-Haul is U-Haul - their trucks often appear to be on their last legs.

Uhaul has always been an excellent service for me when I have needed it.

The highest quality of moving with exceptional trucks that are easy to drive. Highly recommended.

The price was right but I did not receive the accessories ordered.

All went very well with UHaul

They helped with my questions.

It's U-Haul. It is what it is. The lady at the desk was lazy and not very helpful. The drop-off place was a random gas station. They had no idea we were coming, even though they were listed as our drop-off location on our contract. I was afraid to leave the truck with them to be honest. I had no idea where they were going to put it in their cramped little parking lot. The next day we got a call from U-Haul asking us to return the vehicle, so I was pretty sure I had been scammed and they sold the truck for parts. It's only been 2 days, so I'm still half expecting an additional bill from U-Haul.

The truck was clean, ready to go when we picked it up. The serviceman stood by ready to answer any questions. Very thoughtful.

Truck nasty, leaking everywhere, running sideways down the road, charged 15.00 for blankets and 15.00 for a dolly that was attached to the truck and told if you don't break the seal and use them you would get that returned, I only got 10.00 returned, they kept 20.00 and we DIDN'T USE THEM. DIRTY DIRTY BUSINESS, we have always used uhaul, we are military., and have a major move in a month, I think I will use someone else for the first time in 20 years, I don't like being Robbed of my money! Or being lied to. I promise that 20.00 will cost them every time I tell someone how they did my family, because I will tell everyone I know that is moving or getting ready to, how they did us and how they beat us out of money, with there new blankets and dolly that are attached to the truck policy!!!

The truck worked fine except the tank was empty when I picked it up.

Rented a 20" Uhaul and auto transport trailer for one way move. The ride was smooth, no problems what so ever and we didn't take a lot of the bigger items in the house so we had plenty of space. The only thing I wish these trucks did have was cruise control. Driving at a steady 55-60 mph on the highway for 3 hours having to have the peddle pressed in a certain amount can put a straight on your ankle/thigh.

Rented a 20" Uhaul and auto transport trailer for one way move. The ride was smooth, no problems what so ever and we didn't take a lot of the bigger items in the house so we had plenty of space. The only thing I wish these trucks did have was cruise control. Driving at a steady 55-60 mph on the highway for 3 hours having to have the peddle pressed in a certain amount can put a straight on your ankle/thigh.

I am driving the truck

The truck and container were in good condition, very clean and ready to go when we arrived at 7:30am.

Couldn't tell if the gas gauge on the truck was working. I was informed that the truck was full, but when I returned, I expected to pay for about 15 gallons of gas. ( I drove 113 miles) I put 27.6 gallons into the tank when I returned it.

Very good service on the pick and delivery side. Price was very competitive and lots of convenient features.

U Haul is not my first choice but it was what was available. I booked at a location that was very close to our storage area and even though it was confirmed, they called the day before the move to say they did not have a truck. Luckily I was able to find a different U Haul location that worked out okay.

Do not use Uhaul, we reserved a 26 ft truck a month ago and when we showed up they only had a 20’ available. They also did not have the furniture pads or dollys we reserved. This really made our move harder than it needed to be. Usual employees couldn’t care less about any type of impact this had.

In store wasn't great, the mobile pickup was disabled with this location "because it's easier for them to do it for you"...

Highly professional. Truck ready on time, quick rent, quick return. Best part of our move.

We had hired a company to unload at our new home through U-Haul, they never acknowledged or confirmed our reservation, even after numerous attempts. We than find out they cancelled the reservation. We hired Harrison moving in Las Vegas, and they came to the rescue! U-haul’s customer service is absolutely horrible.

Good. Rented a car hauler. And drove down. Also 2 containers from 1800 packrat

Point of the Mountain Storage got me a UHAUL at the last minute after Budget Rental totally dropped the ball. I was so thankful for them!

Everything was taken care of smoothly and courteously. The truck was perfect for the job.

Good vehicle, poor gas milage

Always used U-Haul trucks, always got the job done!!!

Truck ran really rough

Gas guzzling 15 footer did under 10 miles to the gallon!

good, were going to charge me for not folding my blankets

Office staff did a good job getting the truck keys in our hands in spite of uhaul software issues.

Great company to work with.

Helped us through some odd parts (that's usual for my moves). Kept the costs down as we hired helpers to load 4 hours and unload (2 hours) and we drove from one place to the next.

Truck ran well over the 1000 mile drive. The truck was clean and well maintained, I had no problems.

Excellent service with pickup and return truck worked perfectly

Equipment rented on short notice, clean and in excellent working condition, great mileage with a full load. Very efficient, professional and caring service assistance at both ends.