They were ok but had posted wrong time for pick up of truck

Very satisfied with the care that the workers handled the furniture.

The rental was smooth, but I needed the truck to move some things to my new house and other things to my parents' house. I learned it would be lest costly to get two one-way trucks rather than one round-trip truck, but that was a big hassle.

My 26 foot truck was easier to drive than the 15 foot truck I had the day before. Overall great experience and I would definitely recommend them to others.

Truck was a mess, but was easy to pick up and drop off, and price was pretty good.

Easy to reserve, professional. Truck was clean, all equipment we requested was there.

Road runner moving and storage worked very hard to correct the expensive mess created by hire a helper. Road runner is highly recommended and efficient!

Easy pick-up of the truck even before the location opened and no problems with the vehicle. U-Haul charges for mileage for in-town moves, but luckily they had a 26-foot truck very close and I only drove 14 miles all-in. Something to watch out for though as this quickly increases the $39.95 base cost.

The U Haul Truck was large enough, very clean and easy to load and unload. Easy to rent and pickup and drop off.

Truck was clean, well kept and without issues for a long trip from Las Vegas to Oklahoma.

My experience with u- haul is very enjoyable. The price is reasonable for the time and miles I need to move.

Truck was in pretty good condition but I was upset to notice that a headlight was out when I was traveling in front as my husband drove the truck behind me.

Awesome. Fast service

We picked up the 26' truck on the morning of our loading day and dropped it off 48 hours later. The pick up and drop off were quick and we felt well equipped with all we needed to know in order to use the truck properly to transport our belongings. We chose Uhaul because it was a convenient location and a good price for what we needed. The truck with impeccably clean, drove well, and the people who worked there were very helpful. We would use this option again in the future.

Great truck, great deal for one way move

the truck was vary good

trouble checking in on mobile app; however, had someone to assist there. Other people were having similar problem.

Good equipment, available at short notice. Staff very good.

Equipment in good condition and operated with no issues

No one at drop off able to help unhitch car dolly only 1 person and told it was my responsibility to unchain and remove the dolly.

Easy access and very helpful~

Good truck provided on time with clear instructions. Drop off at Palm Springs was quick and efficient.

Equipment was in good shape and we appreciated the one-way allowance of 2 days and 160 miles. All went per plan and was handled professionally in check out /-in and billing, etc.

I rented my own truck. I always have great success with Uhaul.

Uhaul is a great company, well worth the extra money They were able to find me a moving truck last minute when budget couldn't find the rental I had reserved with them. Everyone at uhaul is courteous and professional. I will use them from now on. I highly recommend Uhaul.

Horrible at every almost every turn. I have a letter coming. Was called by regional manager who understood my frustration and offered a modest refund. I appreciated that, but it does not change the level of stress added during an insanely stressful time.

UHaul Riverhead/Calverton was very courteous, helpful, and easy to work with. The manager, Robert, had a great attitude and explained what we needed to know to with patience. The place was organized, cared for, and well-run and the truck was clean, put-together, and mechanically sound. Thank God it was air-conditioned too because it was a hot day. All around, it was a good experience and we will use them again!

For my 1,300+ mile move, Uhaul was the most cost effective moving option. We rented a 15ft truck that drove as one would expect (not super easy to drive, but gets the job done). Uhaul changed our reservation three times a few days prior to my move, changing both the location pickup and the size of the truck, which was a bit annoying (we didn't know the pickup location had changed until we made a call, and how would we have known if we didn't make the call?) . That said, it worked in our favor that they changed us from a 10ft truck to a 15ft truck, because we needed the extra space. If you're unsure of what size Uhaul to rent, I'd say size up! Overall, the Uhaul rental met our expectations.

Unlike the movers we had no issue with the rental or the rental company!

Easy to schedule. Easy to pick up and drop off. Staff was kind and pleasant. Great choice for us.

I will always use U-Haul for moving jobs, big and small!

.99 a mile is still a tad bit high but the return process was easy through the app.

The mobile pickup/drop-off was very user friendly. Truck was clean and ready to go.

Good truck, good deal.

Low cost, worked well for the size and distance of my moving.

Yes, it worked well for the size and distance. Condition was like new. Customer service was awesome. Used them before. Yes, we would use them again.

I had to wait 45 minutes to check out my rented truck. The guys are slow and inefficient. They had to do over twice, both mine and another guy. It was unacceptable.

Uhaul did not keep up their commitment. I had requested a 15 feet truck and it was a confirmed reservation. 24 hours prior to the pick up, they changed it to a 10 feet truck due to unavailability. This put me in a tough spot and I could not carry everything that I had planned for.

Uhaul did not keep up their commitment. I had requested a 15 feet truck and it was a confirmed reservation. 24 hours prior to the pick up, they changed it to a 10 feet truck due to unavailability. This put me in a tough spot and I could not carry everything that I had planned for.

Loved our Uhaul truck and was amazed at how easy it was to return with our technological Uhaul has become over the years!!

My initial reservation was changed a day before my pickup date. When I arrived, the guy was totally unprepared. He turned his computer on when I got there and it wasn't connected to the internet. He did everything on his phone which added to the amount of time I had to stay there. Then he didn't have any of the extra items I requested (dolly, furniture pads, etc.). I was not pleased.

It was quick and easy

Everything went well except when we picked up the truck the tank was almost empty and they had said there was much more in it. We were not reimbursed for the full tank we put in. They were too busy to talk to about it.

Mobile phone pickup didnt work at the dealership so I waiting in a long line

Had to drive hour plus just to pick up truck

TRUCK AVAILABLE WHEN REQUESTED

10 foot truck was perfect size for my apartment move. The truck was good and easy to drive. I had serious customer service issues when I tried to change the size of the vehicle online and then called UHaul for help. After speaking to two employees, the second told me to call direct the location I was renting from. He had big complaints about UHaul's computer system. I ended up just cancelling original reservation and making a new one. A lot of confusion and time wasted just to change the size of the vehicle. Wanted to go with another company but location not as good.

Truck was just what I needed and had no problems.