They were very easy to work and professional.

No hitches and everything worked just the way it should. UHaul has always been a reliable source of moving equipment and supplies and I will continue to use them.

Lack of Customer satisfaction! Policies inconsistent!

Easy to pick up and return

We rented a truck that was too small, and when we went back, the location we had used did not have the size of trailer we needed, but gave us the name and direction to another location and assured us they did have the size we needed. The owner of the U-Haul was so helpful and allowed us to take a couple of bags of blankets at no cost because we have waited for her to be able to clear the truck so she could rent it to us. It was not due to anything she did they we had to wait but due to problem with how our truck was turned in over the weekend. We would definitely use this location again.

i dont think it was the transportation company we had a problem with, other than the car trailer we rented.. No proper instruction was given. They did arrive & pick-up on time.

Truck was ready on time and in excellent condition. Truck drove well and I had no problems with the interstate move.

clean , (new) well maintained vehicle

Renting, picking up, and dropping off the U-Haul truck was very straight forward. I was also surprised how comfortable the cab was even with riding with 3 people. The truck handled well through the mountains and the AC worked great.

We were extremely pleased with the U-Haul services provided by the team at the U-Haul Moving Center at 2800 Two Notch Rd in Columbia, SC. General Manager Porsha, Keetra and Terrance were all fantastic. They went out of their way to ensure that we, as first-time U-Haul truck users who were also pulling a trailer long-distance, had all the information and help we needed, along with exactly the type of truck we wanted. We felt very well cared for by this team, and each one of them is a great representative for the U-Haul organization. Thanks so much for everything, y'all!

We were extremely pleased with the U-Haul services provided by the team at the U-Haul Moving Center at 2800 Two Notch Rd in Columbia, SC. General manager Porsha, Keetra and Terrance were all fantastic. They went out of their way to ensure that we, as first-time U-Haul truck users who were also pulling a trailer long-distance, had all the information and help we needed, along with exactly the type of truck we wanted. We felt very well cared for by this team, and each one of them is a great representative for the U-Haul organization. Thanks so much for everything, y'all!

U Haul does a good job for a decent price

We couldn't get a bigger truck on the day we wanted. We therefore had to make two trips. The truck was in good condition. We would use uhaul again. Booking and admnsitration was excellent..

Brand new truck. Very helpful representatives.

The truck was new and performed well. No issues picking up or dropping off.

I ordered 4 dozen blankets .They were not available on my moving day. UHaul took off the charges but I had to do with what blankets and comforters I could find. I made the reservation a month in advance.

Quick, easy pick up and return. Would use again.

Truck was fine. The pickup took longer than expected. There 2as no key in the box and I had to wait for someone to show up to give me the key.

Truck was not at the place of reservation however they did send me to another hub to pick it up. That’s where the problem began. No truck. Waited an hour while they tried to find one but was told to come back in three hours. Got the truck three hours later. Made the trip 150 miles to my destination and to the U-Haul storage center. I had lined up helpers to meet me there to unpack the 26’ truck however I was told my reservation was there but they had no units available. What?? They tried for over 30 minutes to resolve this issue but couldn’t. Now I’m stuck with looking for a storage unit tomorrow (Monday) and figuring out how to unpack a 26’ truck. Not happy.

The U-haul CSR was very polite. She took care of exactley what I needed. She helped me when i needed to change the schedule. The pick location was close to my house. Everything went well. Would use them again.

Need more parking when checking in

Always an adventure trying to arrange equipment reservation. Not sure why they even call it a reservation.

Service was okay. Cost was higher than quoted.

U-Haul was great. Truck was big, easy to load, and the check-in/check-out service was quick and easy. One thing I can’t fault them for too much on local trucks is that they overstated the amount of fuel in the tank. We completed the entire move without the needle moving much so I’m guessing if everyone does that they will end up buying fuel. So essentially they are trying to get the occasional sucker to fill the tank back up for them...

Other than not having a 20 ft uhaul available for my move, and having to take a smaller truck (which if it wasnt for how the movers packed the uhaul i wouldnt have gotten my things) it all went well.

the truck was in good condition

We've rented a Uhaul truck before and we are always satisfied with the customer service and the quality of the truck. The furniture pads and other accessories are very helpful when moving.

Thank you, Uhaul! I am grateful for having such a reliable rental truck for my move.

easy rental process but a long line

Not happy that Uhaul's big trucks are not Diesel. The truck I had, though new, had a gas guzzling V10 in it ate my lunch in fuel cost for this move.

The truck I received was a brand new 26' Ford and it was awesome...EXCEPT for the fact that it had a V10 Gas motor. WHY WHY WHY did this truck have a gas motor? The gas ate me over $400 to make the 1,000 mile trip. Gah!!!

U Haul. 3561 Mendenhall. Memphis Tenn. They can screw up a one car funeral

Karen, the General Manager at the UHaul facility in Cornelius, NC (off Westmoreland Road) was fantastic to deal with. They called me the day prior to my rental and advised me of the details for pickup. The truck was ready as informed. Absolutely flawless experience.

It was easy pick up and drop off.

I have been using them for years, really appreciate the network and also the international footprint (moving to Canada). Their corporate processes can be taxing and sometimes requires a long wait, but still better than Penske and Budget in my opinion.

Dependable truck. UHaul in San Antonio on Eckert Rd is easy to work with and have employees with a positive attitude. Have used them before and would use them again. Have a clean store and lots of boxes and additional moving items on hand for your move!

We hired our own Uhaul separate of hire-a-helper.

My reservation was ready when I arrived and was very quick

Booking the Uhaul was very easy to do on my phone. The employees were polite and friendly.

Clean Truck With Courteous, On-Time Service Staff. Cost Less Than We Had Anticipated. Would Definitely Recommend... :)

Everything that could go wrong went wrong, but we discovered that U-Haul's roadside assistance program and commitment to customer service are the real deal. They stood behind their promises and made it right.

Had a good experience with the UHaul people. They made us a good deal to rent from them. The truck was clean, ran well, and was easy to maneuver. Had the truck for 2 days for $335. That includes $42 of insurance and $5 to rent 6 moving blankets. Drop off was super easy!

NIce folks at both ends but the truck was out of alignment....darn thing beat us like a pool shark. Brutal.

A 15' truck and auto trailer. I even lost the key after getting to my destination. Uhaul roadside assistance was very helpful in getting a locksmith to come to me and cut a new key. Found the key in the sun visor the next day lol, $100 lesson for a "dumb" key could have been upwards of 250 for a smart/electronic key.

I reserved a hand truck, furniture dolly and moving blankets. The blankets and hand truck were available for my move, however the furniture dolly was missing. Other than that they have great service and great staff to help.

Quick, kind and respectable to my needs.

Timely but not well organized.

Was supposed to be a 24-hour mobile check-in, but optional equipment (dollies, blankets) was not ready.