the price was double what I thought it would be.

Everything was great

easy check in and return

Don’t use Budget. I went to pick up the truck from Budget with my confirmation number. They said they didn’t have one that size for over a week. They offered me one 4 ft shorter which wouldn’t fit our items. I asked for the larger truck sitting outside and they said it was reserved. What about my reservation? She just said sorry I don’t have one. Customer service said they would find one for me and asked how far I was willing to drive. They put a rush request in and no one called me back. U-Haul across the street took care of us immediately.

No issues or concerns. The equipment used was great.

on time, good packers, good workers. would use them again

Exceptional, as usual! Couldn't have moved so smoothly, without their outstanding customer service. Thanks!!!!

Fine. Truck was new-ish. Easy to manage.

The U Haul staff where I rented the truck were very helpful.

Quick and easy to reserve the truck. The website is very clear and understandable. The renting location was very personable and professional. The online registration made it easier and quicker at the U-Haul office.

great i would use them again

Rented a 10 ft truck. It struggled a little with uphill Pittsburgh roads, but was otherwise fine. The AC and other interiors were fine. It did it's job.

The truck was good. Started with a check-engine light on, but it went off and the truck had no issues for the trip.

U-haul Trailer rented

The 26 ft truck was ready as scheduled and quickly picked up and returned

The vehicle had high mileage, but it ran well and pulled the vehicle trailer like it wasn't there. . The U-Haul app process is kind of a pain but I had a corporate store in my hometown where I was able to talk to a real person get what I needed. The app needs help.

Big Boy Helpers got the truck and moved my stuff for me. It was great not having to do this on my own.

This was an in-town move. I used the U-haul at 1520 NW Quimby St, Portland, OR 97209. The people there were kind. And on moving day, with everything to do - they got me in and out super fast. The use of the truck was affordable, and everything was clean and in good working order.

Great experience picking truck up and returning.

Uhaul truck rental was excellent, well maintained 20' truck.

Had a lot of trouble with U-Haul corporate securing a 26' trailer. Finally High Desert Rentals (Private), Janelle Painter found and secured a 26' truck the day before my move. She is fantastic!!!

They were helpful and professional

The Uhaul Truck Rental service was great. I was able to rent the truck, (which took about 45 minutes longer than I thought) drive off the lot, and start the moving process.

Overall, I had a good experience with UHaul

Truck worked well and did the job from Denver to San Diego

The Uhaul truck was almost brand new, less than 20,000 miles, and we had no issues.

Truck and equipment ready when we arrived and truck clean and ready to roll.

Truck ran good, it was relatively new with everything working.

The truck had a lot of miles on it but it did the job.

1 bdr 15' truck used

Drove a truck down ourselves.

this 26' truck was good. it drove fine. U-haul did change the pick-up location several times, which was inconvenient. but, in all, i had a positive experience.

The sweet lady at check out asked me where we were moving and based on that added extra miles for free and an extra day for free!!!

Pretty standard. All went well.

used a 26 foot truck in drove and handled nice

It was easy and less expensive that hiring a moving company that has people and a truck.

I truly love the company as being one of the better and available diy moving companies around. Loses one star because size of truck and how much can be moved is not accurate. Had to leave things behind from apartment because not all fit in truck even though truck size was specified for that size apartment.

I rented from two different U-HAUL stores in Augusta, Ga. Both were excellent.

Think twice before you use them...

Everything was good until they charge $30 for refueling the car. Not for gas itself but for the refueling service. That doubled my costs.

Quick and competent service at the location for pick up and drop off.

gave me truck with ramp I did not have at 1st

Unfortunately and unbeknownst to us, our 15 foot rental Uhaul truck was infested with ants. We found this out the first day of driving and each day realized the infestation was beyond our control. We did our best to manage and exterminate the ants however they did get into our belongings. As a result, we had to inspect every single box, bin, furniture to review what items were contaminated and trashing them immediately upon unloading. Our mover experience was wonderful however it is extremely frustrating to throw out your belongings after driving them across the country. We are in the process of filing a claim with Uhaul due to the cost of damages, time required for cleaning, and compensation for overall exeperience. We paid $2700 for the Uhaul rental, $1000 in gas, and lost many items in the process. At this time, I do not recommend Uhaul due to the poor maintenance and inspection of vehicles. Make sure you shrink wrap all of your furniture, boxes, bins, and items.

Quick pickup, quick drop off. No issues at all- great experience at both ends.

Uhaul saved the day! I had originally booked a moving truck with another company that started with a "B". Had the confirmation & called a day before I flew in to pick it up. Got there & they didn't have it! Had moving helpers waiting on me. On the verge of panic, I went to the closest Uhaul & they were able to get me the size truck I needed in 15 minutes. Uhaul absolutely saved the day! Thanks Uhaul! J

They were professional and courteous.

The truck handled well, as did the car tow dolly. However, my reservation wasn't confirmed until 5 days before my move, which made me anxious, and even though I'd called twice to remind the company the time I'd be there to have the tow dolly attached, car loaded, it took 1 1/2 hours to get it finally done. Due to lack of workers, I think. The manager and others were as helpful as they could be.

It was super easy to pick up and return the rental through the 24/7 app pick up. I’m Not sure if it’s in the instructions I probably should’ve looked before but it requires additional verification, I think maybe if the contract holder and driver have different names. There’s an alternate contact option and the person has to be available to answer the phone, passport and/or your lease agreement and you have to choose 2. But it was still pretty easy and straightforward.